Daily Mail Story - Hotel snubs Bride & Groom in email...and then sends it to the bride!!

Thats awful, they must have loved the place to go for £10,000 for 30 guests.

Hope the new venue kicks arse!

Ive just read this, its awful! However, if that was me, id play it to my advantage and get it as cheap as possible and make the' wedding planners' life hell haha x

Unbelievable, why on earth are the venue bothered what someone looks like, surely they should only be bothered about whether they can pay their bill?

Absolutely shocking.

? Just read this. I'd have loved to have seen the wedding coordinators face when she realised she'd sent it to the wrong person. £10,000 for 30 guests is practically theft, what are they feeding them?

Can you imagine how sick she must have felt when she realised she'd sent it to the bride!! What an utter cow for judging them based on their appearance!! They look like a lovely couple and if they're willing to pay the (hugely overpriced!!) bill then what's the problem!

They obviously don't need the business!

whilst i think this is TOTALLY unacceptable and horrible to send that email in this case as they seem a nice couple.... in some cases its not just a case of 'paying the bill' if the couple (or their family and friends) could potentially cause damage to either the venue or the reputation sometimes it might be best to turn away the business....some people have the money but they have the attitude that they can do what they want...if a venue sensed that the booking could attract guests that they may not want at their venue then i can understand it.

however in this case i think they are being FAR too cautious and i don't think that couple would have been damaging to their venue, if i was them i would stick two fingers up and head to another venue that will give them the service they deserve!

i bet peckforton Castle wish that's what they'd done when the groom burnt it down last year!

They have obviously pre-judged this couple and assumed they are the sort of people that will trash the hotel. Completely wrong and unfair, but it does happen. Just because you have money, does not mean you have the right attitude etc. Like the woman said, it's probably because of how he "looks".

I do kind of agree with what everyone else has said....

but.....if they were so humiliated make it worse by going to a national newspaper? And why bring it up now, when it happened in April?

They need the money to pay for their 10 grand wedding next year! haha.

Why have 15 mins of fame when you can have 16 mins?

I bet this has appeared as they have sold their story to Chat! or some other magazine!

They probably did. But to be fair I think I probably would too...not so much for the cash but more to name and shame the hotel! I'd be absolutely furious if someone decided I wasn't good enough for their hotel based on how I looked!! I have a friend with tattoo sleeves, pink hair and a nose ring...but she also happens to be the most caring person I know, bet she wouldn't get a wedding date from that place (not that she'd have 10k to spend on 30 guests!)

yep haha! bet they will be judging more carefully in the future

£240 per head, blimey.

So they were able to pony up the money yet were turned away?

Since when has someone who can afford that amount on a wedding not been suitable?

?

This is making me wonder if that's the reason I didn't hear back from one venue with their quote! ??

Money can buy you a lot of things but it can't always buy you class or well-behaved relatives.

£240 per head !!!!!!!

This venue is in our area and we saw it advertised quite a bit - I'm feeling a massive sense of relief that we didn't go for a viewing (not that we could have afforded those prices anyway!). The thought of being judged by the people that work there fills me with dread, and I'm normally a fairly confident person.

But then again, if anywhere is going to judge, it is going to be a 5* hotel. I'm not saying it's right, but perhaps they were thinking of other guests paying £££ a night to stay there - maybe the hotel doesn't want their experiences spoiled by a rough and ready lot swinging from the chandeliers! ? Although I'm pretty sure toffs can have a pretty wild time too ?

One of the biggest complaints I have from couples when I discuss their day is the way certain venues look down their noses at potential couples.

It happens A LOT.... there's one place on Brighton seafront famous for it.

That actually happened to us too, and another place scoffed at our idea for fish and chips for dinner- pah!

I am not saying it's right to be so snobbish but at the end of the day its a very exclusive luxury venue and they only want to present a certain image of themselves. It may well be that this couple can afford their extortionate rates but its also true that the rich can be as badly behaved if not worse than the poor. If by looking at the man's appearance they get the impression that his family and friends may be trouble makers eg a bit 'rock n roll' then that's something they want to avoid rather than deal with after the event. Sounds to me like part of that wedding coordinators job is to make sure that their image is upheld. All she has to go on is first impressions, its not like she can research the guests. I'd shut up about it and not mortify myself further by publicising the fact!

I think its disgusting that they posted a photo of the poor co-ordinator. She has obviously been trained in some way to be selective otherwise she would not have emailed her colleague about it in the first place, poor girl will probably lose her job and will find it hard to get another one now.

Oh yes FJ, i forgot to say that too. also why does she assume his age comes into it?

poor wedding planner. I know exactly how she must have felt as I've mis-sent a mail before!

I'm sure this happens a lot, just most people aren't accidentally copied into the 'how shall i fob them off?!' email!

I was just thinking exactly this!! I know what she did was wrong, but how many times have we all sent emails/texts to the wrong person. The shame and embarrassment is enough without the whole world knowing about it! This could really ruin this woman.

There is obvioulsy 2 sides to every story and sadly we only get the 1 side in this article. What happened was extremely unfortuate, but as another poster has mentioned i expect it happens far more frequently than we care to imagine! Makes me cringe thinking about visiting reception venues now! Hahaha!!

Has anyone seen the update on the article today? That the woman is one of those babestation type girls!? I have to say, the first thing I noticed looking at the picture was her massive boob job so I wonder if she was dressed in a revealing outfit that may have contributed to the issue.. I agree that it is not nice behaviour but it is like anything else, such as pubs - right of admission refused etc - you can get rejected for certain things due to how you look/behave/first impressions etc so it's just a way of life that we have to accept you do get judged by the way you look/dress/behave etc...

We were warned by a random photographer at a wedding fair that our venue was known for only taking people if they liked you etc and were slightly worried but guess we must have passed the test! I would have been upset if the same thing had happened to me but there must have been reasons for their opinions and you don't have the automatic right to book a place, it is up to the venue..

I'm not really that shocked tbh, anyone watch big fat gypsey wedding? They get venues cancel on them all the time when the find out they are gypseys. Prejudice happens all the time you just don't hear about it a lot.

I've sent a few emails to the wrong people, always embarrassing, especially at work. I think its very harsh they published her picture, as others have said, this is obviously just how she has been trained.

I understand why the coordinator felt she had to check. It's harsh to judge people based on their appearance, but, as previously said, it's obviously part of her training or she probably wouldn't have gone to a colleague for help.

They don't exactly look like the fanciest of couples and first impressions are always important. Nobody we've spoken to has asked us our ages, and there is no way in hell she looks 27!! I wouldn't have thought there was more than 2 or 3 years difference in their ages.

I would love to know what they were getting for £10,000 for only 30 people! It said in the article that they went to see someone about it after they had secured another venue, so it makes sense to not say anything until now, because they could always have used the hotel and just haggled down the price if they couldn't find anywhere else and I wouldn't want to go to the papers until proceedings were underway or finished with so I knew it wouldn't affect the case.

My friend went to look at a castle and when they sat down with the wedding co-ordination she said to them I don't think this is the venue for you!