Helena Victoria Reviews

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• Catherine C. Sent on 09/08/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  My wedding day with Helena

  From the first time I met Helena I was put at ease I had my trial and was very impressed with her professional approach and also her way of putting me at ease.
  On the morning of my wedding Helena did my makeup just how we discussed at the trial it was lovely and natural and I was extremely happy with how it lasted for the whole day.
  Thank you Helena for helping to make my wedding day the best day x

  From the first time I met Helena I was put at ease I had my trial and was very impressed with her professional approach and also her way of putting me at ease.
  On the morning of my wedding Helena did my makeup just how we discussed at the trial it was lovely and natural and I was extremely happy with how it lasted for the whole day.
  Thank you Helena for helping to make my wedding day the best day x
• Beau G. Sent on 29/07/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Wonderful Make-up

  Helena was so just so lovely and it so grateful to have her on my big day. We had a trial a few months to the lead up and she was so flexible with making this work. Helena was was so good at listening to what I wanted which was a natural, pinky glow look and was fab at make slight tweaks and alterations to what I wanted whenever I wanted.
  
  Helena was such a calm presence on the day and was great at helping to calm the nerves.

  Helena was so just so lovely and it so grateful to have her on my big day. We had a trial a few months to the lead up and she was so flexible with making this work. Helena was was so good at listening to what I wanted which was a natural, pinky glow look and was fab at make slight tweaks and alterations to what I wanted whenever I wanted.
  
  Helena was such a calm presence on the day and was great at helping to calm the nerves.
• Susan J. Sent on 28/07/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Very friendly and really helpful to ensure myself and my maid of honour had the make up we wanted for my wedding day.

  Live Helena. She is super fun, friendly and passionate about what she does. Nothing was too much trouble and she ensured the make up was what we wanted. Took time and due care and attention. Thank you Helena. X

  Live Helena. She is super fun, friendly and passionate about what she does. Nothing was too much trouble and she ensured the make up was what we wanted. Took time and due care and attention. Thank you Helena. X

  Helena Victoria's reply:

  Thanks so much Sue! Your approach to your wedding day look was amazing and loved yours and Sharon dress choices! Just stunning 😍 Thank you again for choosing "Helena Victoria" to support your day and allowing my team to film your morning. Such a lovely day xx
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• Millie N. Sent on 27/06/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Brilliant!

  From start to finish Helena was amazing. I booked a trial with her for myself and she was very warm and welcoming and took the time to explain what she was doing and why because I’m not usually one to wear makeup so wanted to understand and learn a little at the same time. Then, on the morning of the wedding she was bubbly and felt part of the bridal party. She was very professional but also got involved in our laughter and excitement. All the bridesmaids and myself loved our makeup and she did a brilliant job and making me look amazing but still like me which is exactly what I wanted. Highly recommend!

  From start to finish Helena was amazing. I booked a trial with her for myself and she was very warm and welcoming and took the time to explain what she was doing and why because I’m not usually one to wear makeup so wanted to understand and learn a little at the same time. Then, on the morning of the wedding she was bubbly and felt part of the bridal party. She was very professional but also got involved in our laughter and excitement. All the bridesmaids and myself loved our makeup and she did a brilliant job and making me look amazing but still like me which is exactly what I wanted. Highly recommend!

  Helena Victoria's reply:

  Oh Millie! You absolutely rock! Thanks so much for allowing me to be part of your wedding day. Your creativity is just fabulous.. I'm IN LOVE with your dress and earrings 😍 Thank you for sending your professional images over too. Simply breathtaking 💜💜💜
• Rosie R. Sent on 15/06/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Couldn’t have managed without you!

  Helena is so kind, calm and professional. Every one looked amazing! Helena helped keep everyone calm and things running smoothly.

  Helena is so kind, calm and professional. Every one looked amazing! Helena helped keep everyone calm and things running smoothly.

  Helena Victoria's reply:

  Thank you Rosie 💜 Was so lovely working with you and your lovely party. Such a small world too!
  Thank you for choosing me to support your day xx 💜💜💜💜
• Caz H. Sent on 16/05/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Just perfect!

  Helena was just wonderful! So warm and friendly, knew exactly what we needed and managed to make us look amazing on the day. With a large wedding party this could have been a tough morning but it was organised perfectly and ran like clockwork. Everyone loved chatting away with her and the team, and we were so relaxed. We genuinely felt like they were part of our day and it really wouldn’t have been the same without them. Thank you!

  Helena was just wonderful! So warm and friendly, knew exactly what we needed and managed to make us look amazing on the day. With a large wedding party this could have been a tough morning but it was organised perfectly and ran like clockwork. Everyone loved chatting away with her and the team, and we were so relaxed. We genuinely felt like they were part of our day and it really wouldn’t have been the same without them. Thank you!

  Helena Victoria's reply:

  Thanks so much for your kind words! I loved every moment supporting your day, from our initial zoom call through to your lovely wedding... just lovely 😍
  
  Thank you for choosing us xxx
• Samantha B. Sent on 23/10/2023
  4.8 out of 5 rating

  4.8
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    4.0 out of 5 rating
    4.0
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    5.0
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    5.0
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  Excellent customer service

  I would definitely recommend helena Giles make up artist.
  A friendly professional individual who delivered over and above customer service on my wedding day.
  Beautiful makeup.
  
  

  I would definitely recommend helena Giles make up artist.
  A friendly professional individual who delivered over and above customer service on my wedding day.
  Beautiful makeup.
  
  

  Helena Victoria's reply:

  Thank you so much Samantha 💓 Your morning was so relaxed. It was so lovely to meet your folks. So much love! Thank you for choosing me to support your day xx
• Ana Sent on 05/10/2023
  3.2 out of 5 rating

  3.2
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    2.0 out of 5 rating
    2.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0

  Lovely lady, but not for me

  Firstly let me say that Helena is a lovely lady and did her best. I wasn't pleased with my makeup on the day and she went back trying to fix the bits I didn't like. But it wasn't working for me and if I wasn'talready late for the ceremony I would have removed the makeup and did it myself from start. The makeup aged me, didn't bring out my good features and accentuated the bad ones. I am quite critical, so maybe for someone not fussed about makeup this could work. But my expectations for that price and a professional service were high, and unfortunately weren't met. I wouldn't want to say my day was ruined, but I was definitely unhappy and my wedding photos reflect this (especially the "getting ready"). I didn't feel beautiful and looking at the photos from the day upsets me.

  Firstly let me say that Helena is a lovely lady and did her best. I wasn't pleased with my makeup on the day and she went back trying to fix the bits I didn't like. But it wasn't working for me and if I wasn'talready late for the ceremony I would have removed the makeup and did it myself from start. The makeup aged me, didn't bring out my good features and accentuated the bad ones. I am quite critical, so maybe for someone not fussed about makeup this could work. But my expectations for that price and a professional service were high, and unfortunately weren't met. I wouldn't want to say my day was ruined, but I was definitely unhappy and my wedding photos reflect this (especially the "getting ready"). I didn't feel beautiful and looking at the photos from the day upsets me.
• Klee M. Sent on 12/09/2023
  2.8 out of 5 rating

  2.8
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0

  Lovely ladies

  Both Ladies were great, relaxed and made the environment relaxing. Sadly the hairdresser wasn’t informed of what I wanted and even after showing an image it wasn’t anything like what I had my heart set on, I didn’t have the heart to tell her I didn’t like it.
  
  Makeup was ok, but it didn’t last. Annoyingly it was under my nails after trying to move hair out of my face, this ended up down the sides of my dress and covered the straps where it was put on my neck.
  An hour after the ceremony I had to remove the make up as my Maid of Honour informed me it had become blotchy and running off my face.
  
  Sadly as much as I loved our day and everyone thought I looked amazing when I look back at the photos I just wish I had done it myself after spending all that money on curls that dropped out and make up that made me look old and a melting wax work.

  Both Ladies were great, relaxed and made the environment relaxing. Sadly the hairdresser wasn’t informed of what I wanted and even after showing an image it wasn’t anything like what I had my heart set on, I didn’t have the heart to tell her I didn’t like it.
  
  Makeup was ok, but it didn’t last. Annoyingly it was under my nails after trying to move hair out of my face, this ended up down the sides of my dress and covered the straps where it was put on my neck.
  An hour after the ceremony I had to remove the make up as my Maid of Honour informed me it had become blotchy and running off my face.
  
  Sadly as much as I loved our day and everyone thought I looked amazing when I look back at the photos I just wish I had done it myself after spending all that money on curls that dropped out and make up that made me look old and a melting wax work.

  Helena Victoria's reply:

  Hello Klee
  
  So sorry you felt let down by the service provided. As you can see from our 5 star reviews it's not how we operate and can only apologise. Please contact me directly and I will arrange for a refund.
• Clare G. Sent on 04/09/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful and saved the day!

  Helena was both relaxed and wonderfully professional.
  After beautifully applying make up to me, my bridesmaids and my mum, she help my mum dress me.
  Whilst getting me dressed, she quietly brought my mums attention to a small hole in the seams of my dress, which without letting me know and she perfectly sewed up. Leaving me relaxed and unaware of the potential drama.
  I am so grateful that she allowed me to remain relaxed and calm on the morning of the wedding.
  I highly recommend Helena, and cannot praise her enough for her beautiful makeup and quiet professional dedication which ensured that I had a magical day.

  Helena was both relaxed and wonderfully professional.
  After beautifully applying make up to me, my bridesmaids and my mum, she help my mum dress me.
  Whilst getting me dressed, she quietly brought my mums attention to a small hole in the seams of my dress, which without letting me know and she perfectly sewed up. Leaving me relaxed and unaware of the potential drama.
  I am so grateful that she allowed me to remain relaxed and calm on the morning of the wedding.
  I highly recommend Helena, and cannot praise her enough for her beautiful makeup and quiet professional dedication which ensured that I had a magical day.

  Helena Victoria's reply:

  Aww Clare thank you so much for your lovely review! From the moment I arrived your bridal party was so relaxed! Im delighted you loved your make up and more so we managed to sort out your dress without upsetting your day. Discreet nod to mum and a sewing kit saved the day!
  Your first look was fantastic 😍 😍😍 Thank you for choosing me for your day xx

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