I can’t thank the team enough! My dress is absolutely stunning and the fact that they have an in house seamstress was incredible!

Horrible experience. Please do not waste your time. I emailed to book an appointment and gave a detailed description of the dress I was looking for. When I arrived, they apparently couldn’t see any of my emails even though we had been emailing back and forth. I wasn’t greeted, so I was unaware of the saleswoman’s name, which was “meant” to be looking after us. She also didn’t even ask my name. I was taken upstairs to look at dresses and showed a room with sale dresses even tho I told them I did not want a dress in the sale. I was shown another room with dresses and told to look through myself. I’m not sure if the saleswoman thought I couldn’t afford to be there or she was rude, but I felt judged as soon as I walked through the door. I wanted to leave immediately but felt terrible about my bridal party driving 40 minutes to be there with me, so I tried three dresses on. I had to ask my partner to help me with the dress and do them up as the saleswoman would not help. My bridal party asked if there was a step I could stand on and was told if she wanted it, it was over there. She wouldn’t pin me in dresses, so they were hanging off me. I said I was leaving, and she stomped out of the room. After leaving, my partner said he was going back to voice his concerns about the whole experience, and the saleswoman told him that it was a normal experience and that she did not receive a commission. Which came across to him; she doesn’t care. She’s being paid regardless of whether she sells a dress or not. Please, please, please avoid this bridal shop. I wouldn’t want anyone to feel the way I did. It was the worst experience ever. Awful customer service. I really don’t know how they sell dresses. How very disappointing.

I had an appointment here. Nice place with a decent selection. They have multiple rooms and take you to a room with a certain size range to suit you. There’s a room of sales dresses. No drinks offered. Reasonably perfunctory but perfectly fine.