Lily Francis Bridal Reviews

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• Becca H. Sent on 10/01/2025
  5 out of 5 rating

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  The best in the business!

  Cannot recommend Michelle’s services enough! Not only is she such a lovely, down to earth person but she makes the whole experience picking your wedding dress so much better and fun. Her collection of wedding dresses made it so hard to pick as they are all just so beautiful! 10/10 would recommend to anyone looking for their perfect dress for their wedding day. Thanks Michelle ❤️

  Cannot recommend Michelle’s services enough! Not only is she such a lovely, down to earth person but she makes the whole experience picking your wedding dress so much better and fun. Her collection of wedding dresses made it so hard to pick as they are all just so beautiful! 10/10 would recommend to anyone looking for their perfect dress for their wedding day. Thanks Michelle ❤️

  Lily Francis Bridal's reply:

  Ah Becca, thank you so much for your lovely review. It was such a joy to help you find your wedding dress, and you looked so beautiful on your big day x
• Amy V. Sent on 18/12/2024
  5 out of 5 rating

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  Beautiful boutique with the lovely Michelle

  Lily Francis Bridal was the first bridal shop I visited and immediately upon entering Michelle was welcoming and friendly.
  
  There is plenty of room to explore the beautiful selection of dresses and the whole place has a lovely calming feel to it.
  
  I was nervous about going shopping but these nerves were instantly gone with the friendly nature that Michelle has. Michelle is so knowledgeable, kind and supportive which made this such a fun and special experience.
  
  I thoroughly enjoyed trying on dresses and am so happy to have found the one with Lily Francis Bridal.

  Lily Francis Bridal was the first bridal shop I visited and immediately upon entering Michelle was welcoming and friendly.
  
  There is plenty of room to explore the beautiful selection of dresses and the whole place has a lovely calming feel to it.
  
  I was nervous about going shopping but these nerves were instantly gone with the friendly nature that Michelle has. Michelle is so knowledgeable, kind and supportive which made this such a fun and special experience.
  
  I thoroughly enjoyed trying on dresses and am so happy to have found the one with Lily Francis Bridal.

  • +2 Photos

  Lily Francis Bridal's reply:

  Thank you so much for your lovely review Amy. It was honestly such a joy to welcome you to Lily Francis Bridal, and I was so honoured to be part of your journey and special day x
• Claudia D. Sent on 12/12/2024
  5 out of 5 rating

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  The best in the business

  Where do I even start with Michelle. From the second I walked into her boutique she made me feel so at home. She made my mum and bridesmaids feel welcome and included. Listened to what I liked and didn’t like, encouraged me to nudge outside my box. Respected my budget and never let me fall in love with a dress I couldn’t afford. When I wanted a second appointment to finalize my decision she was flexible and again so welcoming. Michelle gave me the experience I had dreamt of and I’d shout from the rooftops how amazing she is!

  Where do I even start with Michelle. From the second I walked into her boutique she made me feel so at home. She made my mum and bridesmaids feel welcome and included. Listened to what I liked and didn’t like, encouraged me to nudge outside my box. Respected my budget and never let me fall in love with a dress I couldn’t afford. When I wanted a second appointment to finalize my decision she was flexible and again so welcoming. Michelle gave me the experience I had dreamt of and I’d shout from the rooftops how amazing she is!

  Lily Francis Bridal's reply:

  Aw Claudia, thank you so much for your kind words. Honestly, it has been so so lovely to welcome you to Lily Francis Bridal, and it felt just like welcoming a friend x
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• Helen W. Sent on 11/12/2024
  5 out of 5 rating

  5.0
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  Great experience

  So welcoming, nothing was too much trouble, very helpful and accommodating, would highly recommend and of course I said yes to the dress 🥰

  So welcoming, nothing was too much trouble, very helpful and accommodating, would highly recommend and of course I said yes to the dress 🥰

  Lily Francis Bridal's reply:

  Thank you for your review Helen - it was so lovely to welcome you and I'm so glad that we found you the perfect dress! It's one of my faves, and you looked amazing in! x
• Chloe H. Sent on 11/12/2024
  5 out of 5 rating

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  Wedding dress

  I would recommend going to Lily Francis Bridal. My experience finding my wedding dress with Michelle was highly professional. She is a fantastic communicator and would instantly email back if I had any questions to ask her.
  
  Michelle found and recommended a professional make up artist for me to use on my wedding day. This was really helpful and saved me having to do an endless amount of research.
  
  Michelle was extremely flexible when collecting a pair of shoes I purchased with her. Although I couldn’t collect them at the shop when she wasn’t available, she was accommodating and I collected them from her at a wedding fair she had to attend.
  
  Overall, the quality of service was excellent and I was very satisfied.

  I would recommend going to Lily Francis Bridal. My experience finding my wedding dress with Michelle was highly professional. She is a fantastic communicator and would instantly email back if I had any questions to ask her.
  
  Michelle found and recommended a professional make up artist for me to use on my wedding day. This was really helpful and saved me having to do an endless amount of research.
  
  Michelle was extremely flexible when collecting a pair of shoes I purchased with her. Although I couldn’t collect them at the shop when she wasn’t available, she was accommodating and I collected them from her at a wedding fair she had to attend.
  
  Overall, the quality of service was excellent and I was very satisfied.

  Lily Francis Bridal's reply:

  Thank you so much Chloe for your generous review. It was such a pleasure to welcome you to Lily Francis Bridal, and I'm so glad that you enjoyed your experience. You were such a joy to help x
• Amanda S. Sent on 09/12/2024
  5 out of 5 rating

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  Lovely experience

  Michelle is wonderful and so understanding and flexible when my plans changed and I had to change my appointment.
  I only went in to ‘have a look’ and ended up buying my dress and veil and I love them!
  I wasn’t really looking to dress shopping, but Michelle put me at my ease and made the experience easy and relaxing. Not stressful at all.

  Michelle is wonderful and so understanding and flexible when my plans changed and I had to change my appointment.
  I only went in to ‘have a look’ and ended up buying my dress and veil and I love them!
  I wasn’t really looking to dress shopping, but Michelle put me at my ease and made the experience easy and relaxing. Not stressful at all.

  Lily Francis Bridal's reply:

  Thank you so much for your review Amanda, it really means alot. I'm so glad that you visited, and we were able to help you find your dream dress x
• Jasmine M. Sent on 09/12/2024
  5 out of 5 rating

  5.0
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  Felt like I was buying from a friend! 🥰

  Michelle was absolutely incredible; from the smiley greeting to the “pick as many as you want to try on”, to the Prosecco and the sweets!
  She was there to help at any moment but also allowed me to have some privacy (which doesn’t always happen!).
  I took different people each time to get an opinion and she was so lovely advising and helping me accessorise so that I could buy the perfect dress for me. Even after the purchase, Michelle would chat to me at wedding events and helped me find a seamstress. I CANNOT recommend Lily Francis Bridal enough. My only regret is that I won’t get to buy another wedding dress from her any time soon!

  Michelle was absolutely incredible; from the smiley greeting to the “pick as many as you want to try on”, to the Prosecco and the sweets!
  She was there to help at any moment but also allowed me to have some privacy (which doesn’t always happen!).
  I took different people each time to get an opinion and she was so lovely advising and helping me accessorise so that I could buy the perfect dress for me. Even after the purchase, Michelle would chat to me at wedding events and helped me find a seamstress. I CANNOT recommend Lily Francis Bridal enough. My only regret is that I won’t get to buy another wedding dress from her any time soon!

  Lily Francis Bridal's reply:

  Aw Jasmine, this is such a special review - thank you so much. You were such a dream to welcome and work with, and I'm so glad that I was able to help. You looked just perfect on your wedding day x
• Alice M. Sent on 02/12/2024
  5 out of 5 rating

  5.0
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  Perfect Bridal boutique!

  Michelle was absolutely fantastic at my bridal appointment. She was so friendly and welcoming, didn’t feel any pressure and made me feel at ease when trying the dresses on. The dresses she’s stocks are stunning and very reasonably priced. I’m so glad I found the one with her. Highly recommend, thank you😊💕

  Michelle was absolutely fantastic at my bridal appointment. She was so friendly and welcoming, didn’t feel any pressure and made me feel at ease when trying the dresses on. The dresses she’s stocks are stunning and very reasonably priced. I’m so glad I found the one with her. Highly recommend, thank you😊💕

  Lily Francis Bridal's reply:

  Aw thank you so much Alice for your lovely review. It was such a pleasure to welcome you, and you made my job very easy :) I'm so glad that we were able to help you find your wedding dress x
• Cherilyn H. Sent on 28/11/2024
  5 out of 5 rating

  5.0
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  Fabulous customer service

  I visited a few bridal shops but none were like Lily Francis Bridal. The attention to detail and customer service was second to none. I felt completely comfortable and with such reasonable prices I found my prefect dress!

  I visited a few bridal shops but none were like Lily Francis Bridal. The attention to detail and customer service was second to none. I felt completely comfortable and with such reasonable prices I found my prefect dress!

  Lily Francis Bridal's reply:

  It was such a pleasure to welcome you Cherilyn to Lily Francis Bridal, and your bridal party - they were so great! You looked stunning on your wedding day. Thank you for letting us share your journey x
• Morwenna B. Sent on 28/11/2024
  5 out of 5 rating

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  They’re a 10/10

  Michelle is a dream to shop with!
  I had the best time shopping with my bridal party and Michelle.
  The dresses she’s chosen for the shop are stunning and there is a dress for everybody's taste, style and budget.
  I can’t wait to pick up my dress !!

  Michelle is a dream to shop with!
  I had the best time shopping with my bridal party and Michelle.
  The dresses she’s chosen for the shop are stunning and there is a dress for everybody's taste, style and budget.
  I can’t wait to pick up my dress !!

  Lily Francis Bridal's reply:

  Aw thank you Mo - it's been such a pleasure to help you on this journey, and I'm so pleased that you all had the best time at Lily Francis Bridal :) x

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