The Bridal Rack Reviews

Reviews

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+22 User photos

• Debi M. Sent on 13/08/2024
  5 out of 5 rating

  5.0
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  Wonderful Shop

  Went to this little shop in Burnham on Crouch, Essex not thinking I would find THE dress. Found the dress I wanted and ordered, however the family didnt agree with me. I had my heart set on a Sophia Tolli which Cilla didnt stock but she attended a bridal show, messaged me, convinced Sophia Tolli to send her a sample and it turned out to be THE DRESS. It was truly the most stunning thing I have ever worn and Cilla went over and above to give me the dress of my dreams. Thank you Cilla for all you did in helping me look my best on the day xxxx

  Went to this little shop in Burnham on Crouch, Essex not thinking I would find THE dress. Found the dress I wanted and ordered, however the family didnt agree with me. I had my heart set on a Sophia Tolli which Cilla didnt stock but she attended a bridal show, messaged me, convinced Sophia Tolli to send her a sample and it turned out to be THE DRESS. It was truly the most stunning thing I have ever worn and Cilla went over and above to give me the dress of my dreams. Thank you Cilla for all you did in helping me look my best on the day xxxx

  • +4 Photos

  The Bridal Rack's reply:

  Ah Debbi, it was destiny for both of us! Thanks to you pushing me out of my confortable zone, now I stock Sophia Tolli and I'm so happy that you made me go and look to the dresses I was missing in my collection. Aside of this, I was so happy that we met and made friends. And of course, even happier that you looked amazing and glowing on your wedding day! Love love love it! Thank you so much for making me realise that I can go much for trusting me with your perfect dress.
  
  Love Cilla. Xx
• Leah G. Sent on 30/01/2024
  5 out of 5 rating

  5.0
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  A lovely stress free experience

  Cilla is wonderful and created a lovely stress free experience for me today. Being my first time trying dresses on and having just had a baby I was apprehensive but Cilla was amazing. She gave me great advice, made some wonderful recommendations and didn’t leave me feeling under any pressure. Cilla knows her dresses and designers well and so I would highly recommend this lovely shop.

  Cilla is wonderful and created a lovely stress free experience for me today. Being my first time trying dresses on and having just had a baby I was apprehensive but Cilla was amazing. She gave me great advice, made some wonderful recommendations and didn’t leave me feeling under any pressure. Cilla knows her dresses and designers well and so I would highly recommend this lovely shop.
• Tia Sent on 19/01/2024
  5 out of 5 rating

  5.0
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  What can I say just WOW!!

  I definitely said YES to the dress! & we had lovely cocktails at the bar next door complimentary from Celia.
  
  The best Bridal shop, Celia is extremely helpful, honest, knows her dresses inside out with recommendations to try on best to suit you as an individual.
  Celia helped me into all of the dresses I tried on, made me feel so comfortable and not pushy what so ever! ( I love this about her ) stunning Bridal shop feels so warming and personal I cannot recommend checking the Bridal rack out enough! Thank-you so much xxx

  I definitely said YES to the dress! & we had lovely cocktails at the bar next door complimentary from Celia.
  
  The best Bridal shop, Celia is extremely helpful, honest, knows her dresses inside out with recommendations to try on best to suit you as an individual.
  Celia helped me into all of the dresses I tried on, made me feel so comfortable and not pushy what so ever! ( I love this about her ) stunning Bridal shop feels so warming and personal I cannot recommend checking the Bridal rack out enough! Thank-you so much xxx

  The Bridal Rack's reply:

  Thank you so much for a lovely time and a lovely review. I hope you and your family enjoyed the town after the appointment and also I hope I will see you back some day.
  Cilla xx
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• Kinga Sent on 16/01/2024
  5 out of 5 rating

  5.0
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  Great atmosphere and professional support.

  Great little boutique with big selection of dresses and accessories, professional service with flexible solutions.

  Great little boutique with big selection of dresses and accessories, professional service with flexible solutions.
• Melissa A. Sent on 13/01/2024
  5 out of 5 rating

  5.0
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  Melissa Alger

  I can not recommend enough! Thank you so much for helping me find my dream wedding dress as well as making me feel so comfortable
  From start to finish, can not thank you enough ♥️

  I can not recommend enough! Thank you so much for helping me find my dream wedding dress as well as making me feel so comfortable
  From start to finish, can not thank you enough ♥️

  The Bridal Rack's reply:

  Thank you so much for trusting us and let us be part of your most special day! You looked so amazing on your day that we still buzzing when we look at the pictures here at TBR.
  Cilla xxx
• Caroline Sent on 11/01/2024
  5 out of 5 rating

  5.0
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  Dress of my dreams

  After going to a couple of bridal shops and didn’t find the dress and the shopping experience wasn’t great, I felt I wasn’t going to get the dress of my dreams. A friend of mine told me about this new shop where she lives & even tho was a bit of a drive I decided to have a go 💙
  Cila made me feel welcomed, she listened to what I had in mind and gave me freedom to look and choose the dresses I wanted to try. She didn’t pressure me and gave me a great shopping experience as I took time to take all in.
  After a couple of dresses I was still unsure if I had actually found the One dress. She then pulled this beautiful dress and I was like - no harm in trying.
  And just like that I had found my dream dress, tears of joy as I could not believe I’ve found my dream dress.
  I cannot thank Cila enough for all the patience she had. She loves doing this and I am so glad and happy I went to her shop.
  100000 times recommend visiting her shop- and as a bonus there are some amazing places to eat and go for a walk in the sea front.
  
  Thank you so much Cila for making me a very happy bride.

  After going to a couple of bridal shops and didn’t find the dress and the shopping experience wasn’t great, I felt I wasn’t going to get the dress of my dreams. A friend of mine told me about this new shop where she lives & even tho was a bit of a drive I decided to have a go 💙
  Cila made me feel welcomed, she listened to what I had in mind and gave me freedom to look and choose the dresses I wanted to try. She didn’t pressure me and gave me a great shopping experience as I took time to take all in.
  After a couple of dresses I was still unsure if I had actually found the One dress. She then pulled this beautiful dress and I was like - no harm in trying.
  And just like that I had found my dream dress, tears of joy as I could not believe I’ve found my dream dress.
  I cannot thank Cila enough for all the patience she had. She loves doing this and I am so glad and happy I went to her shop.
  100000 times recommend visiting her shop- and as a bonus there are some amazing places to eat and go for a walk in the sea front.
  
  Thank you so much Cila for making me a very happy bride.

  The Bridal Rack's reply:

  Ahhhh! Thank you Caroline for the lovely review. And to think that after your appointment we also became friends! Even better!
  Send my love to your beautiful family and thank you again. X
  Cila x
• Amy W. Sent on 10/01/2024
  5 out of 5 rating

  5.0
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  Fantastic Experience

  The Bridal Rack is a gem in the town and after going to several bigger bridal shops, this was the one that in my opinion had the most beautiful dresses - particularly for the curvier lady. I felt very much at home and was made to feel so comfortable from the second I stepped in the door. They held the dress for me straight away and were not pushing me to buy anything unlike other places I had been to. The owner and seamstress were brilliant. Highly recommend!

  The Bridal Rack is a gem in the town and after going to several bigger bridal shops, this was the one that in my opinion had the most beautiful dresses - particularly for the curvier lady. I felt very much at home and was made to feel so comfortable from the second I stepped in the door. They held the dress for me straight away and were not pushing me to buy anything unlike other places I had been to. The owner and seamstress were brilliant. Highly recommend!

  The Bridal Rack's reply:

  Thank you so much for your kind review Amy.
  Many memories for the day you said yes, I remeber you a tad nervous but I'm glad it all turned into such beautiful memories. X
  Cilla
• Sarah G. Sent on 09/01/2024
  5 out of 5 rating

  5.0
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  Older Bride

  I got married in my 50's and I thought I was too old to wear a traditional wedding dress but my friend persuaded me to at least try a couple on to see how I felt.
  
  I made an appointment at The Bridal Rack for a few days later. On arrival I met Cilla and she made me feel very welcome and reassured me that I wasn't too old to wear a wedding dress. She selected a few dresses that I might like and I tried them on, she was very encouraging and asked me what I like and I didn't like, my friend took photos so that I could see how the dresses looked from all angles. After a lot deliberation I decided that I liked the very first dress that I tried on. Cilla was fantastic and said that she would show my friend how to tie the ribbons on the back of my dress.
  
  It was a lovely experience and I would totally recommend The Bridal Rack.

  I got married in my 50's and I thought I was too old to wear a traditional wedding dress but my friend persuaded me to at least try a couple on to see how I felt.
  
  I made an appointment at The Bridal Rack for a few days later. On arrival I met Cilla and she made me feel very welcome and reassured me that I wasn't too old to wear a wedding dress. She selected a few dresses that I might like and I tried them on, she was very encouraging and asked me what I like and I didn't like, my friend took photos so that I could see how the dresses looked from all angles. After a lot deliberation I decided that I liked the very first dress that I tried on. Cilla was fantastic and said that she would show my friend how to tie the ribbons on the back of my dress.
  
  It was a lovely experience and I would totally recommend The Bridal Rack.

  The Bridal Rack's reply:

  OMG! No one is old enough to get married on a wedding dress! As long ypu own it up and keep it your way and your style! Like you did it! You looked amazing, classy and joyfull! So, I do hope you enjoy your day as much it looks like you did in pictures.
  Big hugs to you my lovelly!
• Tania A. Sent on 09/01/2024
  5 out of 5 rating

  5.0
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  The best experience

  Cilla is so caring and helpful. I had no idea what dress I was going for and she helped through the decision. The boutique has so many beautiful options and my dress was amazing, felt like a princess on my big day! I’ll definitely recommend The Bridal Rack to all the new brides I know.
  
  Thank you Cilla for the amazing service!

  Cilla is so caring and helpful. I had no idea what dress I was going for and she helped through the decision. The boutique has so many beautiful options and my dress was amazing, felt like a princess on my big day! I’ll definitely recommend The Bridal Rack to all the new brides I know.
  
  Thank you Cilla for the amazing service!

  The Bridal Rack's reply:

  Thank you Tania for the lovely review!
  Looking forward catching up with you soon again
  I hope life is marriage is great while living in other country.
  Cilla x
• Karen G. Sent on 09/01/2024
  5 out of 5 rating

  5.0
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  Friendly and relaxed

  I visited The Bridal Rack and the experience was fantastic. It was great having the boutique to ourselves. We were encouraged to look at the dresses in stock. Cila was friendly and helpful. I tried on several and said yes to the dress. I would recommend The Bridal Rack to any future bride.

  I visited The Bridal Rack and the experience was fantastic. It was great having the boutique to ourselves. We were encouraged to look at the dresses in stock. Cila was friendly and helpful. I tried on several and said yes to the dress. I would recommend The Bridal Rack to any future bride.

  The Bridal Rack's reply:

  Thanks Karen!
  Im so glad to see ypur pictures and how the dress looked on your big day! You looked amazing !
  
  Regards,
  
  Cilla

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