Rookery Bridal Reviews

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  Annie P. Sent on 09/07/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Wonderful experience

  Wow I am so so pleased I picked Rookery Bridal to go wedding dress shopping at! Every part of the experience was so wonderful, easy and enjoyable! From the first appointment, the staff were all so friendly and helpful- I think it was Victoria who helped me during that first appointment. She called us to say we could come early so we could make the most of our time, she gave us lots of time to walk around and have a look at the dresses on offer, and she was so attuned to what I liked/ worked for me that she was able to give amazing recommendations. This included my final dress I tried on which went on to be THE dress haha. It was a stunning Lilian West gown that felt perfect straight away. Once I had ordered it, the team at Rookery Bridal were very communicative about it arriving and also booked me an appointment to pick out a veil as well (they happened to have one that matched my dress perfectly so that was happy days). They offered a free steaming of the dress in the week running up to the wedding but as mine was lace, I didn't actually need to use this service, but i can imagine it is so helpful that it is there.
  Overall Rookery Bridal has a stunning collection of gowns which despite having a good variety, are all very elegant and well made. The experience was so much fun and stress free and the team were so helpful throughout the process. Therefore I would highly highly highly recommend Rookery bridal as a place to go to search for your perfect wedding dress!

  Wow I am so so pleased I picked Rookery Bridal to go wedding dress shopping at! Every part of the experience was so wonderful, easy and enjoyable! From the first appointment, the staff were all so friendly and helpful- I think it was Victoria who helped me during that first appointment. She called us to say we could come early so we could make the most of our time, she gave us lots of time to walk around and have a look at the dresses on offer, and she was so attuned to what I liked/ worked for me that she was able to give amazing recommendations. This included my final dress I tried on which went on to be THE dress haha. It was a stunning Lilian West gown that felt perfect straight away. Once I had ordered it, the team at Rookery Bridal were very communicative about it arriving and also booked me an appointment to pick out a veil as well (they happened to have one that matched my dress perfectly so that was happy days). They offered a free steaming of the dress in the week running up to the wedding but as mine was lace, I didn't actually need to use this service, but i can imagine it is so helpful that it is there.
  Overall Rookery Bridal has a stunning collection of gowns which despite having a good variety, are all very elegant and well made. The experience was so much fun and stress free and the team were so helpful throughout the process. Therefore I would highly highly highly recommend Rookery bridal as a place to go to search for your perfect wedding dress!

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  Rookery Bridal's reply:

  HI Annie, Ahhh, your words - soooo kind! Thank you very very much for taking the time to write this wonderful review. I strive to make sure that we provide our brides with the best customer experience and that we have quality gowns in store so everyone can leave feeling like they have been cared for. I am so glad that this applies to you and these words don't thank you enough for the things you have written. Thank you again Best Wishes Sarah xxx
• Rachel N. Sent on 24/11/2024
  5 out of 5 rating

  5.0
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  Wonderful afternoon

  Nicke and Sarah were so friendly, and lovely! They made myself, and son feel so comfortable at our appointment, they really helped me in the search for the “right dress”.
  From booking the appointment online, the girls have kept me updated by phone and by email. Sarah and Nicke have definitely helped take some stress out of planning the big day, (especially as the wedding is a little short notice).
  I cant recommend Rookery Bridal enough!
  Thank you Nicke and Sarah! xx

  Nicke and Sarah were so friendly, and lovely! They made myself, and son feel so comfortable at our appointment, they really helped me in the search for the “right dress”.
  From booking the appointment online, the girls have kept me updated by phone and by email. Sarah and Nicke have definitely helped take some stress out of planning the big day, (especially as the wedding is a little short notice).
  I cant recommend Rookery Bridal enough!
  Thank you Nicke and Sarah! xx

  Rookery Bridal's reply:

  Hello Rachel, thank you very much for taking the time to write your review and for your kind words too! It is lovely to read reviews and to know that we are getting things right for our brides, which we always want to do. It was a fun afternoon and I am so pleased that you enjoyed it. We cannot wait to see you in your beautiful dress too. Best Wishes Sarah xx
• Charlotte B. Sent on 18/11/2024
  5 out of 5 rating

  5.0
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    5.0
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  Amazing, fairytale experience

  I chose rookery bridal for my wedding dress after word of mouth and the many positive reviews.
  
  From the first moment I made contact, rookery bridal have shown professionalism, kindness and compassion.
  
  As a slightly larger lady, I was so nervous about wedding dress shopping and I absolutely dreaded the day of picking one out.
  From my first phone call, Jemma was able to put my fears at ease and was able to empathise with all my worries.
  
  After booking my consultation, I was invited to complete a questionnaire and create a wish list on their website so that we had a bit more of an idea of the dress and style I was looking for.
  Jemma then rung me a week beforehand to answer any last minute questions and put anymore worries at ease.
  
  The actual day of choosing my dress was everything I’d hoped and dreamed of. Jemma was so incredibly welcoming. The shop is amazing with fantastic light and an array of sample dresses to try on. I also loved the fact that there was an amazing range of sizes so I never felt as though I was being squished into something too small and Jemma was always able to work magic with clips to ensure the best fit.
  Jemma was patient and kind, taking time to ensure I was comfortable in each dress before stepping out in front of my family. She always made sure that we were listened to and took everything in.
  
  After trying on a good few dresses and not finding quite the right one. Jemma came up with a few suggestions and picked out a couple of dresses for me to try on.
  After putting on the second one, I knew, that this was the one. This was then confirmed by my family. We are still amazed that Jemma was able to listen to each small detail of feedback from each of us with the other dresses and was able to come back with the perfect one. It’s a credit to her knowledge and shows that she is truly amazing at what she does. She is a true credit to the team and experience that Sarah has been able to create with rookery bridal. I cannot thank them all enough for being able to give me everything I had hoped for.
  
  Their care and expertise lasts well beyond the consultation day and they have been able to help find the right seamstress and source fabric for some customisations I’d like for my dress.
  I cannot recommend rookery bridal for your wedding dress enough, you won’t regret it.
  
  I absolutely cannot wait to pick up my dress! Thank you so much!

  I chose rookery bridal for my wedding dress after word of mouth and the many positive reviews.
  
  From the first moment I made contact, rookery bridal have shown professionalism, kindness and compassion.
  
  As a slightly larger lady, I was so nervous about wedding dress shopping and I absolutely dreaded the day of picking one out.
  From my first phone call, Jemma was able to put my fears at ease and was able to empathise with all my worries.
  
  After booking my consultation, I was invited to complete a questionnaire and create a wish list on their website so that we had a bit more of an idea of the dress and style I was looking for.
  Jemma then rung me a week beforehand to answer any last minute questions and put anymore worries at ease.
  
  The actual day of choosing my dress was everything I’d hoped and dreamed of. Jemma was so incredibly welcoming. The shop is amazing with fantastic light and an array of sample dresses to try on. I also loved the fact that there was an amazing range of sizes so I never felt as though I was being squished into something too small and Jemma was always able to work magic with clips to ensure the best fit.
  Jemma was patient and kind, taking time to ensure I was comfortable in each dress before stepping out in front of my family. She always made sure that we were listened to and took everything in.
  
  After trying on a good few dresses and not finding quite the right one. Jemma came up with a few suggestions and picked out a couple of dresses for me to try on.
  After putting on the second one, I knew, that this was the one. This was then confirmed by my family. We are still amazed that Jemma was able to listen to each small detail of feedback from each of us with the other dresses and was able to come back with the perfect one. It’s a credit to her knowledge and shows that she is truly amazing at what she does. She is a true credit to the team and experience that Sarah has been able to create with rookery bridal. I cannot thank them all enough for being able to give me everything I had hoped for.
  
  Their care and expertise lasts well beyond the consultation day and they have been able to help find the right seamstress and source fabric for some customisations I’d like for my dress.
  I cannot recommend rookery bridal for your wedding dress enough, you won’t regret it.
  
  I absolutely cannot wait to pick up my dress! Thank you so much!
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• Lianne F. Sent on 18/10/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I said YES to the DRESS!! ❤️

  Nicke was super amazing! Very helpful, patient and gave great advice. Thank you!! Environmentally the setting was stunning welcoming and organised. Highly recommend the team and bridal attire.

  Nicke was super amazing! Very helpful, patient and gave great advice. Thank you!! Environmentally the setting was stunning welcoming and organised. Highly recommend the team and bridal attire.

  Rookery Bridal's reply:

  Hi Lianne, Thank you so much for your kind words, it means so much to us. It was a pleasure to help you find your dream dress. Look forward to seeing you again when your dress arrives. Best Wishes Nicke x
• Atlanta Sent on 17/10/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  The dress of my dreams!

  Thank you so much to Sarah and the team for helping me find the dress of my dreams. You made me feel so at ease and confident. I couldn’t fault ANYTHING! I can’t wait for my fiancé to see it 👰🏻‍♀️

  Thank you so much to Sarah and the team for helping me find the dress of my dreams. You made me feel so at ease and confident. I couldn’t fault ANYTHING! I can’t wait for my fiancé to see it 👰🏻‍♀️
• Lauren M. Sent on 28/09/2024
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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    5.0

  Wonderful & Magical Experience

  Rookery Bridal was the first bridal boutique I went to and turned out to be the last. Sarah and her team are incredibly professional, care about detail and the story that bought you to them in the first place. Sarah gave great advice on the day and was a great sounding board, and helped me to differentiate my feelings of dress appreciation and which was “the one” for me. The dresses available are so stunning that I felt like a princess the entire time I was there. When I found the one, the team were very flexible and I was able to come back the following day with my best friend before confirming that I’d like to go ahead. I would definitely recommend Rookery Bridal for other brides to be.
  
  Warmest Wishes, Lauren

  Rookery Bridal was the first bridal boutique I went to and turned out to be the last. Sarah and her team are incredibly professional, care about detail and the story that bought you to them in the first place. Sarah gave great advice on the day and was a great sounding board, and helped me to differentiate my feelings of dress appreciation and which was “the one” for me. The dresses available are so stunning that I felt like a princess the entire time I was there. When I found the one, the team were very flexible and I was able to come back the following day with my best friend before confirming that I’d like to go ahead. I would definitely recommend Rookery Bridal for other brides to be.
  
  Warmest Wishes, Lauren
• Jay W. Sent on 05/07/2024
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0
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    5.0 out of 5 rating
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Friendly, helpful team

  Firstly the rookery bridal team were such a helpful team, and booking the appointment to recieving the dress. I had previously had a less positive experience at another bridal shop closer to me which I had felt pressured at and couldn't take any photos in the dressed to help make a decision. Rookery bridal was the complete opposite, they took the time allowed me to go multiple times to see the dresses, it felt very clear that they wanted me to make the best decision, and I didn't feel pressured or influenced to go for a specific dress like I felt at other places. They provided welcome drinks which made the experience feel more special, they also had great follow ups using emails to make sure the process was going well. They advised quite earlier on to sort a seamstress which was fantastic advise as they seem to book up far in advance and I used one of their recommendations who was always amazing.
  
  I'm very thankful I chose to go with Rookery Bridal as I the whole process was a pleasure.

  Firstly the rookery bridal team were such a helpful team, and booking the appointment to recieving the dress. I had previously had a less positive experience at another bridal shop closer to me which I had felt pressured at and couldn't take any photos in the dressed to help make a decision. Rookery bridal was the complete opposite, they took the time allowed me to go multiple times to see the dresses, it felt very clear that they wanted me to make the best decision, and I didn't feel pressured or influenced to go for a specific dress like I felt at other places. They provided welcome drinks which made the experience feel more special, they also had great follow ups using emails to make sure the process was going well. They advised quite earlier on to sort a seamstress which was fantastic advise as they seem to book up far in advance and I used one of their recommendations who was always amazing.
  
  I'm very thankful I chose to go with Rookery Bridal as I the whole process was a pleasure.

  Rookery Bridal's reply:

  Ahhh, Jay! You made me cry! Thank you! I really appreciate the time it took you to write your wonderful review. I am also so pleased that you felt we stood out for you because of our approach to our wonderful brides. It means the world to me to know you feel this way. Fondest Wishes Sarah xx
• Lucy Sent on 03/06/2024
  5 out of 5 rating

  5.0
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    5.0
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  Fabulous experience! X

  I had a wonderful experience with Sarah at Rookery Bridal. From the moment we entered the shop, I felt like I was the only bride in the world and nothing was too much trouble for Sarah. She gave us the time we needed, listened to my ideas and made me feel at ease. Thank you so much Sarah and all at Rookery Bridal. xx

  I had a wonderful experience with Sarah at Rookery Bridal. From the moment we entered the shop, I felt like I was the only bride in the world and nothing was too much trouble for Sarah. She gave us the time we needed, listened to my ideas and made me feel at ease. Thank you so much Sarah and all at Rookery Bridal. xx

  Rookery Bridal's reply:

  Hi Lucy, thank you very much for taking the time to leave me this wonderful review! I am so glad that you felt your experience with us was worthy of one and that you enjoyed being at our boutique. You taking the time to write a review means so much to me. xx
• Becky Sent on 21/10/2023
  5 out of 5 rating

  5.0
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    5.0
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  Highly recommend

  Exceptional customer service. They made choosing the dress a joyful moment and grateful for the complimentary steam. Thank you

  Exceptional customer service. They made choosing the dress a joyful moment and grateful for the complimentary steam. Thank you

  Rookery Bridal's reply:

  Thank you very much Becky for your kind review. Thank you also for taking the time to pop one on Hitched for us!
  Best Wishes
  Sarah xx
• Stefanie M. Sent on 19/12/2022
  5 out of 5 rating

  5.0
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    5.0
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  Truly amazing experience beginning to end

  Emma and Sarah looked after me so incredibly well. All of the dresses are just stunning but Emma actually made it really easy for me to find the one! I honestly couldn't be more grateful for what's been such a wonderful experience
  
  Thank you both so much!

  Emma and Sarah looked after me so incredibly well. All of the dresses are just stunning but Emma actually made it really easy for me to find the one! I honestly couldn't be more grateful for what's been such a wonderful experience
  
  Thank you both so much!

  Rookery Bridal's reply:

  Good Morning Stefanie, Thank you very much for your lovely review. We are so pleased to have been able to help you find your perfect dress Charlese! She certainly was beautiful on you.
  With love
  Sarah & Emma xx

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