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TDR Bridal Reviews

TDR Bridal

TDR Bridal

Birmingham, West Midlands
4.9 out of 5 rating, 152 reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
152 reviews
99% recommend it
  • Quality of the service
    4.9 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

Hitched Wedding Awards 2023 Winner
Hitched Wedding Awards 2022 Winner
  • Zoe
    Zoe D. Sent on 17/12/2024
    5 out of 5 rating
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    Absolute perfection in every aspect!

    TDR were absolutely incredible. In my first appointment, Della made me feel at ease straight away and all of my concerns disappeared when we started chatting about dress styles. Her advice was excellent and I cannot thank her enough. The rest of the team at TDR are brilliant and the seamstresses are magical with what they can do. I shall continue to recommend TDR to everyone because their service is exceptional.

    TDR Bridal's reply:

    Thank you so much for your amazing review Zoe! We’re absolutely thrilled to hear that Della and the team made you feel at ease and helped you find the perfect dress.❤️ It was such a joy working with you and seeing your breathtaking bridal photos just made our day! You looked beyond beautiful, and we’re so happy to have been part of your special journey. Your kind words and continued support mean the world to us 🫶Thank you for recommending us, it truly makes everything we do worth it! x x
  • Danielle
    Danielle A. Sent on 16/12/2024
    5 out of 5 rating
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    A Fairy Tale

    TDR were simply amazing, and I can’t thank them enough for making my wedding dress experience so special! From start to finish, the team, especially Della, went above and beyond.

    TDR was the only bridal shop I visited, and honestly, I was so nervous going in. I kept hearing from other brides that I was “late” in starting my search, but Della immediately put me at ease and made the whole experience truly magical. She made the appointment feel completely about me—every question was directed at me, and she reassured me at every step of the process. Della really listened when I said I didn’t like something, making me feel like my opinion truly mattered (which, of course, it did!).

    After trying on all the dresses I had chosen, Della asked if she could pick one for me. The dress she chose was absolutely beautiful—it gave me that magical feeling you always hear about. It turned out to be the very first dress I’d put on my mood board—it felt like fate!

    Once my appointment was over, Della explained everything that would happen next and made sure I felt completely comfortable. I was constantly updated by the TDR team via text and email, which was so reassuring. When my dress arrived in-store, trying it on for the first time was such a magical experience—it’s honestly one of my favourite memories from planning my wedding.

    About six weeks before the wedding, I went in for alterations with Carol, who was fantastic. She listened to what I wanted but also gave expert advice on what adjustments would make the dress fit perfectly. The process was simple and stress-free.

    When my mother-in-law picked up the dress, she couldn’t stop commenting on how lovely the staff were. The dress arrived in perfect condition, and TDR even included a thoughtful little gift pack with a makeup bag, a jumper, gloves to handle the dress, a crochet hook for the buttons, and a mini sewing kit. It was such a sweet touch!

    After the wedding, I had my dress cleaned and beautifully packaged so I can keep it safe for years to come.

    I can’t recommend TDR enough—they made the whole process magical, stress-free, and truly unforgettable. Thank you for helping me find the one!

    TDR Bridal's reply:

    Thank you so much for sharing such a lovely review Danielle! We’re beyond happy to hear that your experience with us was everything you dreamed of and more.❤️ It was a true joy to work with you, and we're so glad that Della and the team could help make your dress journey feel magical. We always want every bride to feel supported and listened to, so it warms our hearts to know that you felt that throughout the process.🫶

    We absolutely loved seeing the beautiful photos from your wedding, thank you so much for sharing those with us! Your dress looked amazing on you and you radiated such happiness! We feel so grateful to have been a part of your special day. Wishing you and your partner all the best as you start this wonderful new chapter together. ✨

    With love,
    The TDR Team
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  • Karen
    Karen F. Sent on 22/10/2024
    4.4 out of 5 rating
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    Strides to make it right!

    I had a really mixed experience from this store. However, the staff overall were lovely and errors were aknowledge and dealt with in a professional manner! I loved my dress and my day, which is the main thing!
  • Hannah
    Hannah R. Sent on 18/10/2024
    5 out of 5 rating
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    The best experience

    I had the best experience here, everything was so well thought out, and so special from the moment you book in with them. We were always kept updated about what stage my dress was at, and the staff were accommodating at every stage. I love how warm everyone was, and how inclusive the attitude is here. Would defo recommend to anyone!

    TDR Bridal's reply:

    Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It was a pleasure to be a part of your journey, and we're glad that our team's warmth and dedication made the process special for you. Your recommendation means the world to us, and we look forward to welcoming more wonderful clients like you! Wishing you all the best.
    Team TDR xx
  • Fran
    Fran F. Sent on 12/09/2024
    5 out of 5 rating
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    A great experience!

    I went to TDR to look for my wedding dress and had a great experience. The appointment to choose my dress was with my close family and bridesmaids was lovely, I got to look around and try on lots of dresses whilst they sipped on their prosecco and watched! When I found and ordered my dress, we were given frequent updates about it's arrival and even a useful bag of bits to help on the day. A lovely experience and would recommend other brides to go and take a look!
  • H
    Hayley Sent on 05/09/2024
    5 out of 5 rating
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    The most amazing experience

    From the moment I stepped foot into TDR, I was welcomed by friendly staff who made me feel completely at ease! An overwhelming experience made so much easier by the wonderful girls there!
    Paige was brilliant and had so much patience for me, for someone who didn't really know what they wanted!
    She helped find the most perfect dress, and from ordering to trying on MY dress, through to the alterations and accessories appointments etc, to collecting my dress just before the big day was the most amazing experience!
    Girls I don't think it's possible to walk away without a dress from TDR! You're spoilt for choice! I was able to try as many on as I needed to, to find the right one. Never feeling pushed into making a decision, couldn't recommend enough!
    Thank you so much TDR ❤️
  • Lori
    Lori W. Sent on 18/08/2024
    5 out of 5 rating
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    Excellent from start to finish

    I first found TDR at the national wedding show and booked an appointment with not much hope. Knowing I am very fussy and picky with what I like I made this very clear when booking the appointment. However from the very start they put me at ease and said they were sure they could find the dress for me but made a not of me being fussy on the form. Before I arrived I was given access to an online portal of dresses to look through and find some that I liked. On the day I arrived and me and my family who came could not have been treated better with our own area and welcome drinks as well as being told to freely roam and go find some dresses I liked. We then sat down and looked at dresses I identified on the portal to figure out what I liked and was looking for. From this one dress from the portal I tried on and instantly fell in love with. Everything after that tried to match it. Staff were super kind and welcoming throughout and encouraged me despite me being quite nervous. Even convincing me to try on different styles and telling me how dresses could be adapted with straps/sleeves.
    Dress was ordered and arrived quickly and I was constantly kept up to date with progress and TDR were supportive and helpful in working timings around my work and need for weekend appointments. I would highly recommend. I could not have had a better experience!

    TDR Bridal's reply:

    Thank you so much for your wonderful review! We're thrilled to hear that your experience with TDR Bridal Birmingham exceeded your expectations, especially considering how particular you are about your style. It’s fantastic that you felt at ease from the very beginning and that the online portal helped you find a dress you instantly fell in love with.

    We’re delighted that you and your family enjoyed your time with us, from the welcome drinks to exploring the dresses together. Our team always aims to provide a comfortable and supportive environment, and it’s great to know that our suggestions and guidance helped you find your perfect dress.

    We understand how important it is to accommodate busy schedules, and we’re glad that our flexibility and communication made the process smooth and stress-free for you. Your recommendation means the world to us, and we’re so happy to have been part of such a special moment in your wedding journey.

    Thank you again for choosing TDR Bridal Birmingham. We wish you all the best for your upcoming wedding and hope every step of the way continues to be as joyful as your time with us! xxxx
  • Cruse
    Jessica C. Sent on 11/08/2024
    4.4 out of 5 rating
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    A dress shop with heart

    My first bridal appointment with my bridal party and family was perfection! The Stylist was so interested and excited. They made it perfect. TDR will then provide you with lots of info for your journey. I cannot express how flexible they are though. They also said they do all things with heart and you really experience that the moment you choose your dress. The seamstress prices are a little costly though but if you want ease, I recommend it.
  • Kelly
    Kelly Sent on 10/08/2024
    5 out of 5 rating
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    Simply wonderful

    My whole experience with TDR has been magical. The staff were incredible in supporting me choose my dream dress, and the alterations team stopped at nothing to make my dress perfect. I felt incredible on my wedding day and can’t thank the team at TDR enough!

    TDR Bridal's reply:

    Thank you so much for your wonderful review Kelly! We really appreciate your kind and honest feedback xx
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