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Lucy Sent on 05/05/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

TDR made my journey, as a disabled (wheelchair user) bride, beyond anything I could’ve ever imagined or hoped for.

I recently visited TDR with the hope of finding my wedding dress. I had looked at many online, but not visited any bridal shops. I made TDR my first stop purely because I was so blown away by the inclusivity displayed on their stand at the national wedding show; they had a mannequin in a wedding dress, sat in a wheelchair amongst all the other mannequins. In fact, they were the only stand with a mannequin that represented me! As you can imagine, this immediately made me smile and I just knew they were the place to go, being a wheelchair user myself.

In terms of my access, TDR have step free access, space to wheel around...

I recently visited TDR with the hope of finding my wedding dress. I had looked at many online, but not visited any bridal shops. I made TDR my first stop purely because I was so blown away by the inclusivity displayed on their stand at the national wedding show; they had a mannequin in a wedding dress, sat in a wheelchair amongst all the other mannequins. In fact, they were the only stand with a mannequin that represented me! As you can imagine, this immediately made me smile and I just knew they were the place to go, being a wheelchair user myself.

In terms of my access, TDR have step free access, space to wheel around the shop in order to look at dresses, fitting rooms big enough to wheel into (though I did not, as I am able to walk a little), and a bathroom I could use too! All things one would think are easy to find, but sadly that is not always the case. As a wheelchair user I needed a dress that would work with my (manual rigid frame/active user) wheelchair. I had always said my “dream” dress, if I wasn’t a wheelchair user, would be very different to the dress I would need to have. My “dream” dress was something somewhat fitted at the bust but not overly fitted on my hips, with quite a lot of body to it and a large train - you know the type, a very ‘princessy’ dress! I’d decided already that I wanted to try on a dress of that style even though I knew it was not at all practical or doable. I suppose it was to ‘confirm’ that it definitely wouldn’t work with my wheelchair, and to see what I would look like in said dress too. Paige didn’t mind helping with that at all. My “practical” dress needed to be something not overly fitted, with a little train but not too much train, that did not get caught in my front casters/wheels, could be managed sitting down, was comfortable both sat down and stood up, and was flattering when sat down. I expected it would be very difficult to find the dress, and I expected that I would have to compromise quite a lot on the dress due to the natural practicalities and requirements that come with being a wheelchair user bride.

On the day of my appointment, we arrived at the shop and it was just so beautiful! We were struggling to take a photograph in the beautiful pink floral phone box outside, when a lovely lady came out to take several photos for us. Upon entering the shop we were greeted warmly and picked drinks from their menu. The menu consisted of a variety of warm drinks, soft drinks, cocktails, gins etc. The bar area is beautiful, and the vibe of the whole shop is just so classy! It was clear they were very busy (we went on a Sunday, with a pre-booked appointment) however it didn’t feel at all busy; there was still more than enough room to look for what we wanted, and the way the room is divided means you never see any other bridal parties. There was no rushing, just a relaxed environment as if we were the only people in the shop.

We were allocated Paige to assist us with finding a dress. She, like all the other lovely ladies we spoke to, greeted us warmly. She asked questions about what I liked, didn’t like, looked over some of the screenshots I had taken and such. I listed so many things: I think I want sleeves, I don’t like totally strapless, nothing too boobsy, I don’t like blush colours, I like lace but not the big lace, I need it to be flowy and have a train but not a huge train etc. There was one particular dress I had looked at online and adored immediately - in fact, it was the only dress I loved every aspect of, and it was the only dress I had shown my mum that she loved too. All the other dresses I had screenshots of I liked an element of; I liked the long sleeves of some, I liked the capped sleeves on another, a sleeveless dress, the waist of another, the back of one, beading on one but not the dress itself, the top portion of another etc, but there was only one dress that I loved everything! Paige got that dress for me to try on, and let us look through all the dresses, with my mum and sister picking some to try. As we were looking, I was able to point out more things I liked and didn’t like which enabled Paige to pick some dresses for me too. She truly got my likes and dislikes and made some fantastic choices. I was by open to trying absolutely anything on.

I explained to Paige that I would like to try on the ‘dream’ dress, even though it was not possible to wear it. She understood completely and we picked one in that style and added it to the collection to try on. Armed with many, many dresses we set about trying them on! Paige asked what level of support I needed from her in terms of mobility needs, and was absolutely fantastic the whole time. She supported me into the dresses, kept me balanced when I got a bit wobbly and was just fabulous on the whole! The first dress I tried on obviously had to be the one I had looked at online, and my god it did not disappoint! It was so comfortable from the moment I stepped into it, it was classic, elegant and just looked incredible. The beading wasn’t scratchy, when I moved my arms back and forth it was still very comfortable and the dress didn’t feel heavy at all. In fact, I loved it so much I didn’t even notice it wasn’t the colour I wanted! We then tried on a similar dress which had a more bardot neckline, it was absolutely lovely but just not comparable to the first dress, and the beading was very scratchy under my arms which meant as I wheeled around my arms would get rubbed sore, something the first dress did not do.

We sailed through many other dresses (I believe I tried on 13 dresses in total) - unsure of some, liking others but none ever coming close to the first dress. Having been so sure I wanted sleeves I tried a long sleeved dress on early on into the process, I quickly realised a sleeved dress did not suit my body type at all. And then I tried on the big “dream” dress, it was HUGE! The train was magnificent; a gorgeous A-line dress with some lovely detailing, a mix of delicate lace and beading, but as expected it was not at all practical - as I sat down in my wheelchair, I looked like I was levitating as my wheelchair disappeared entirely underneath the poofy dress! It was not very flattering on my figure, either. This is why it is so hugely important to try absolutely everything on, even the dresses you pick up and think “I’m not too sure” need to be tried on as they look vastly different on the body than they do on the hanger. As it turned out, wheelchair or no wheelchair, it actually was never really my “dream” dress after all.

My dream dress was the first dress. The way I felt it in, the way it fitted me, the style, the detailing, it was just perfect. I felt like that dress was made for me. It was an easy yes to the dress! Following the “yes”, and a few tears, Paige picked out two different veils to try; a cathedral length and a shorter length with beading around the edge that complimented the dress to perfection. Trying the dress on with the beaded veil really brought it all to life. We picked some of the beautiful accessories to go in my hair above the veil, there are so many truly beautiful options to try! I know it’s going to be so hard to pick which one to wear!

After getting changed into my clothes again Paige brought over some ivory material and placed it behind the beadwork of my dress to show us what it would look like ivory on ivory, instead of ivory on blush. I had entirely forgotten that I’d told her I didn’t like the blush colour dresses, it seems I loved the dress so much I failed to even see it was the blush colour! But Paige didn’t forget, because she really listened to every little details. Everything I said, she absolutely took onboard. She encouraged me to see how each dress felt sitting as well as standing. As a wheelchair user I find quite often that the fit of a dress stood up is very different to the fit of it sat down, which means getting the correct size is so important.

As I’m getting married on a cruise ship, we decided it would be best for the dress to be packed into a box for travellin instead of a bag. After the wedding, the dress will go back to TDR for a professional clean, any small cosmetic damage will be fixed, and then the dress will be packaged away in a box to preserve it. There are various packages you can pick depending on your needs, we went with the “deluxe destination package”. I was given a lovely box containing some gifts from TDR. A cute ‘bride’ headband, a TDR ceramic mug, a travel coffee cup, notebook, pen, tissue and satin eye mask, along with some important information in the ‘order of service’ booklet which answers any and all questions you may have; all of which presented in a lovely TDR gift box. It was such a lovely touch!

On the way out, we got to take some more photographs. This time in front of the beautiful flower arch, holding the “I’m a TDR bride” sign. There is also an area, behind a Perspex screen, to pull a confetti cannon and get some lovely photos there too. They have put so much thought into making the entire day an experience, and it shows.

As it was estimated my dress would arrive in store in 6 months I moved on to planning some of the other details. And then I got a text to say my veil arrived four days after ordering it - how exciting! And to my absolute surprise, my dress arrived at the shop just eleven days after ordering it!! I was shocked, but very happy as I was dying to see what it looked like in the ivory colour I had chosen! It was so hard to picture it without ever seeing the ivory/ivory colour way. I booked a date within the 10 days specified in the email (it is advised to go within 10 days just in case anything wasn’t quite right with with the dress), and was SO excited to see my dress on.

The moment Paige unzipped the bag I knew I had made the right decision in changing the colour of the dress. It was beyond anything I could’ve ever imagined. It looked like a completely different dress, the detailing popped so much more - it was just stunning; the way the light hit the beading made it stand out so much, even though it was now ivory on ivory. Nothing was blended in, and the colour of the dress suited my skin tone far more too. As the sample dress I had tried on before was too big meaning it needed to be clipped to make it fit, a lot of the detailing on the back of the dress got lost. Trying it on this time, now that it pretty much fit me, I fell in love with the back of the dress so much. It is stunning. The level of detailing on the back is beautiful. I cannot believe how insanely gorgeous the back is, and that I didn’t really notice it too much the first time! The dress came with a little piece of material with the beadwork on in case I wanted a modesty panel sewing in, however as the dress is so detailed and has a high lace & beaded neckline, I don’t feel you’re immediately drawn to the plunging cleavage on it the dress. Paige suggested I wrap it round my bouquet instead which is an incredible idea and definitely something I will be doing! Again, they truly think of all the little details.

A few days after ordering my dress, it suddenly occurred to me that I had never asked about bra options. I realised that as my dress has a plunging neckline and a sheer back, I cannot wear a bra. I posted in the TDR Bride Facebook group asking for recommendations for stick on bras and such, I received several recommendations of things to try, such as tape, which I have ordered, and one of the lovely seamstresses reached out to me by DM to let me know they can sew in some cups or cut up one of my bras to sew into the dress. This put my mind at ease immediately. I really appreciated her taking the time to go over the options with me.

I truly thought finding the right dress would be so difficult and frustrating, so much so we started our search 16 months before the wedding because we felt sure we would need extra time to travel around to various places. But it wasn’t difficult, and it wasn’t frustrating either. In fact, I don’t feel I had to compromise one bit on my dress, which is huge really. I expected this process to be the one thing that made me think “I wish I wasn’t in a wheelchair”. That never happened, I simply found the most perfect dress and had the most wonderful day from start to finish. There is so much variety, and so many different dresses to try on at TDR that I cannot imagine how one could ever leave without finding a dress! They have something for everyone, regardless as to what style you want, and what your needs are.

TDR made the process of finding the perfect dress feel just the same for me as every other (non-disabled) bride, and I will forever treasure that. They don’t just care about inclusivity on a surface level as a box ticking exercise, it is something that is evidently very important to them - and I felt that from start to finish. I couldn’t have dreamed of a more perfect moment to share with my mum and sister. The memories we made will last a lifetime, all three of us left there so happy having had a truly magical day.

I have my alterations appointment ready for next year, and I just feel so reassured that they’re going to do a wonderful job. I have absolutely no concerns whatsoever about anything relating to my dress, I just know I’m in safe hands with TDR. I cannot recommend TDR more highly.

Whether you’re a disabled bride or not, make TDR your first stop on the wedding dress buying journey because they really are phenomenal. But if you’re a disabled bride, just know that TDR have got you - you’ll be in safe hands every step of the way.

TDR Bridal's reply:

oh Lucy! Reading this is just wonderful. We really appreciate your truthful and honest feedback about your experience with TDR. Its so important to us that everyone who enters TDR feels looked after, cared for, included and not to made felt 'different' but to be made to feel special, unique and loved. We love our TDR Bride community and love that our beautiful brides can support each other and ask questions any time of the day! We feel honoured that you chose TDR and we cant wait to be on the rest of this journey with you, you are going to make the most beautiful bride xxxxx

Lydia Sent on 21/03/2025

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

Amazing and relaxing

From the moment I walked in, everyone was welcoming and friendly. Flayme, who I had my appointment with, was very understanding and made sure I was comfortable the whole time. She took on board all of what I said I wanted and found me the most perfect dress. Other boutiques I found didn’t really care or weren’t very welcoming and it wasn’t a very fun experience but here it was all laughs. Would highly recommend if you’re not very confident or sure of what it is you’re looking for. Endless choices and very knowledgable staff

Katrina Sent on 23/02/2025

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

I felt so beautiful!=)

Thank you to the ladies at TDR Brides. A big thank YOU to Kate she helped to find the dress of my dreams. The dress fit me like a glove :) thank you!!

Zoe D. Sent on 17/12/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

Absolute perfection in every aspect!

TDR were absolutely incredible. In my first appointment, Della made me feel at ease straight away and all of my concerns disappeared when we started chatting about dress styles. Her advice was excellent and I cannot thank her enough. The rest of the team at TDR are brilliant and the seamstresses are magical with what they can do. I shall continue to recommend TDR to everyone because their service is exceptional.

TDR Bridal's reply:

Thank you so much for your amazing review Zoe! We’re absolutely thrilled to hear that Della and the team made you feel at ease and helped you find the perfect dress.❤️ It was such a joy working with you and seeing your breathtaking bridal photos just made our day! You looked beyond beautiful, and we’re so happy to have been part of your special journey. Your kind words and continued support mean the world to us 🫶Thank you for recommending us, it truly makes everything we do worth it! x x

Danielle Sent on 16/12/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

A Fairy Tale

TDR were simply amazing, and I can’t thank them enough for making my wedding dress experience so special! From start to finish, the team, especially Della, went above and beyond.

TDR was the only bridal shop I visited, and honestly, I was so nervous going in. I kept hearing from other brides that I was “late” in starting my search, but Della immediately put me at ease and made the whole experience truly magical. She made the appointment feel completely about me—every question was directed at me, and she reassured me at every step of the process. Della really listened when I said I didn’t like something, making me feel like my opinion truly mattered (which, of course,...

TDR were simply amazing, and I can’t thank them enough for making my wedding dress experience so special! From start to finish, the team, especially Della, went above and beyond.

TDR was the only bridal shop I visited, and honestly, I was so nervous going in. I kept hearing from other brides that I was “late” in starting my search, but Della immediately put me at ease and made the whole experience truly magical. She made the appointment feel completely about me—every question was directed at me, and she reassured me at every step of the process. Della really listened when I said I didn’t like something, making me feel like my opinion truly mattered (which, of course, it did!).

After trying on all the dresses I had chosen, Della asked if she could pick one for me. The dress she chose was absolutely beautiful—it gave me that magical feeling you always hear about. It turned out to be the very first dress I’d put on my mood board—it felt like fate!

Once my appointment was over, Della explained everything that would happen next and made sure I felt completely comfortable. I was constantly updated by the TDR team via text and email, which was so reassuring. When my dress arrived in-store, trying it on for the first time was such a magical experience—it’s honestly one of my favourite memories from planning my wedding.

About six weeks before the wedding, I went in for alterations with Carol, who was fantastic. She listened to what I wanted but also gave expert advice on what adjustments would make the dress fit perfectly. The process was simple and stress-free.

When my mother-in-law picked up the dress, she couldn’t stop commenting on how lovely the staff were. The dress arrived in perfect condition, and TDR even included a thoughtful little gift pack with a makeup bag, a jumper, gloves to handle the dress, a crochet hook for the buttons, and a mini sewing kit. It was such a sweet touch!

After the wedding, I had my dress cleaned and beautifully packaged so I can keep it safe for years to come.

I can’t recommend TDR enough—they made the whole process magical, stress-free, and truly unforgettable. Thank you for helping me find the one!

+16 Photos

TDR Bridal's reply:

Thank you so much for sharing such a lovely review Danielle! We’re beyond happy to hear that your experience with us was everything you dreamed of and more.❤️ It was a true joy to work with you, and we're so glad that Della and the team could help make your dress journey feel magical. We always want every bride to feel supported and listened to, so it warms our hearts to know that you felt that throughout the process.🫶

We absolutely loved seeing the beautiful photos from your wedding, thank you so much for sharing those with us! Your dress looked amazing on you and you radiated such happiness! We feel so grateful to have been a part...

Karen Sent on 22/10/2024

4.4 out of 5 rating

Quality of the service
4 out of 5 rating
Response time
5 out of 5 rating
Professionalism
4 out of 5 rating
Value for money
4 out of 5 rating
Flexibility
5 out of 5 rating

Strides to make it right!

I had a really mixed experience from this store. However, the staff overall were lovely and errors were aknowledge and dealt with in a professional manner! I loved my dress and my day, which is the main thing!

Hannah Sent on 18/10/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

The best experience

I had the best experience here, everything was so well thought out, and so special from the moment you book in with them. We were always kept updated about what stage my dress was at, and the staff were accommodating at every stage. I love how warm everyone was, and how inclusive the attitude is here. Would defo recommend to anyone!

TDR Bridal's reply:

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It was a pleasure to be a part of your journey, and we're glad that our team's warmth and dedication made the process special for you. Your recommendation means the world to us, and we look forward to welcoming more wonderful clients like you! Wishing you all the best.
Team TDR xx

Fran Sent on 12/09/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

A great experience!

I went to TDR to look for my wedding dress and had a great experience. The appointment to choose my dress was with my close family and bridesmaids was lovely, I got to look around and try on lots of dresses whilst they sipped on their prosecco and watched! When I found and ordered my dress, we were given frequent updates about it's arrival and even a useful bag of bits to help on the day. A lovely experience and would recommend other brides to go and take a look!

Hayley Sent on 05/09/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

The most amazing experience

From the moment I stepped foot into TDR, I was welcomed by friendly staff who made me feel completely at ease! An overwhelming experience made so much easier by the wonderful girls there!
Paige was brilliant and had so much patience for me, for someone who didn't really know what they wanted!
She helped find the most perfect dress, and from ordering to trying on MY dress, through to the alterations and accessories appointments etc, to collecting my dress just before the big day was the most amazing experience!
Girls I don't think it's possible to walk away without a dress from TDR! You're spoilt for choice! I was able to try as many on as I needed to,...

From the moment I stepped foot into TDR, I was welcomed by friendly staff who made me feel completely at ease! An overwhelming experience made so much easier by the wonderful girls there!
Paige was brilliant and had so much patience for me, for someone who didn't really know what they wanted!
She helped find the most perfect dress, and from ordering to trying on MY dress, through to the alterations and accessories appointments etc, to collecting my dress just before the big day was the most amazing experience!
Girls I don't think it's possible to walk away without a dress from TDR! You're spoilt for choice! I was able to try as many on as I needed to, to find the right one. Never feeling pushed into making a decision, couldn't recommend enough!
Thank you so much TDR ❤️

Lori Sent on 18/08/2024

5 out of 5 rating

Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

Excellent from start to finish

I first found TDR at the national wedding show and booked an appointment with not much hope. Knowing I am very fussy and picky with what I like I made this very clear when booking the appointment. However from the very start they put me at ease and said they were sure they could find the dress for me but made a not of me being fussy on the form. Before I arrived I was given access to an online portal of dresses to look through and find some that I liked. On the day I arrived and me and my family who came could not have been treated better with our own area and welcome drinks as well...

I first found TDR at the national wedding show and booked an appointment with not much hope. Knowing I am very fussy and picky with what I like I made this very clear when booking the appointment. However from the very start they put me at ease and said they were sure they could find the dress for me but made a not of me being fussy on the form. Before I arrived I was given access to an online portal of dresses to look through and find some that I liked. On the day I arrived and me and my family who came could not have been treated better with our own area and welcome drinks as well as being told to freely roam and go find some dresses I liked. We then sat down and looked at dresses I identified on the portal to figure out what I liked and was looking for. From this one dress from the portal I tried on and instantly fell in love with. Everything after that tried to match it. Staff were super kind and welcoming throughout and encouraged me despite me being quite nervous. Even convincing me to try on different styles and telling me how dresses could be adapted with straps/sleeves.
Dress was ordered and arrived quickly and I was constantly kept up to date with progress and TDR were supportive and helpful in working timings around my work and need for weekend appointments. I would highly recommend. I could not have had a better experience!

TDR Bridal's reply:

Thank you so much for your wonderful review! We're thrilled to hear that your experience with TDR Bridal Birmingham exceeded your expectations, especially considering how particular you are about your style. It’s fantastic that you felt at ease from the very beginning and that the online portal helped you find a dress you instantly fell in love with.

We’re delighted that you and your family enjoyed your time with us, from the welcome drinks to exploring the dresses together. Our team always aims to provide a comfortable and supportive environment, and it’s great to know that our suggestions and guidance helped you find your perfect dress.

We understand how important it is to accommodate busy schedules, and...

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