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Weddings

About

It is with a mixture of extreme excitement and a twinge of sadness that I announce that this will be our last summer… I am retiring to grow flowers in my garden, continue refurbishing our new home and looking after my family…

It has been a wonderful 21 years, as the owner of such a lovely bridal boutique, but I have taken the decision to slowly close the doors at White Lace and Promises, making sure all our Brides are happy, and waved off with their dream dresses in their arms, to enjoy the best wedding day ever. But this will absolutely be our very last bridal season with you all.

For everyone who has ordered a gown from us that hasn’t yet arrived, your dresses are all on track and we will not be closing our doors until you have all received them, been in to try them on with us and are happy. You are our priority.

Our plan is to stop taking orders now to ensure all gowns will be in before we close and then to throw the best and biggest closing down sale you have ever witnessed!

We’ve always done a good sale, but this will be the Mother! Watch our socials for details.

I cannot thank our Brides enough for supporting us over the last two decades. It has meant the absolute world to us that you bought from us, became #teamwlpbrides and especially to those who came back with their besties and sisters for them to become #teamwlpbrides too! We love you all! Phone calls and emails have gone out to all of our current Brides, please check your junk mail folder if you haven’t received it.

I’d like to thank all my Team WLP consultants from over the years, with a special mention to Claire Talbot, who will be with me until our very last day and has been the best work wife I could of ever have! I thank you from the bottom of my heart and will miss you. This business was never mine, it was always ours.

To Celia, our little sewing fairy, I know you will keep sprinkling your fairy dust on Brides dresses for many years to come, so I thank you for being part of my team and wish you happiness for the future.

To Hannah O, Hannah B, Shauna, Clare, Danni, Penny, Mandy, Hayley, and Angie and to Amiee who trained me all those years ago. You all taught me something, you all held me up and you all loved our Brides as much as I do. I am in awe of you all. Thank you. I asked a lot of you all and you all just gave, selflessly, thank you from the bottom of my heart, you will all, always be my girls…

Lots of love

Jacqui

x

  • Woman-owned
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Frequently asked questions

What services do you offer?

Sale of wedding dresses
Sale of wedding accessories

What services do you offer?

Sale of wedding dresses
Sale of wedding accessories

How far in advance should I contact you?

8 months to a year is perfect, but come and see us as soon as you are ready... x

Do you have an outlet section?

Yes

Do you have an outlet section?

Yes

Do I need to make an appointment?

Yes

What is the style of your designs?

Glamour
Modern
Original
Princess
Romantic
Vintage

What kind of accessories do you offer?

Jewellery
Veils
Shawls
Headdresses, hats and hair accessories
Gloves

How do you work?

Our Bridal Appointments, run for 90 minutes, you will have a friendly and knowledgeable consultant to look after you on a one-to-one basis

Operating hours:

Appointment only, contact us for more information

What are the forms of payment?

All the usual methods of payment

Designers

Wedding Dresses:

Romantica

Bridal Headwear and Jewellery:

Ivory & Co Jewellery, Linzi Jay Accessories

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Do you have any questions?

Reviews for White Lace & Promises Bridal Boutique

We're all about trust. Our community relies on honest reviews to make your big decisions easier.
5.0 out of 5 rating
Hitched Wedding Awards 2024 Winner
5.0 out of 5 rating
28 reviews
99% recommend it
  • Quality of the service
    4.9 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
Rachel
Rachel D. Sent on 01/09/2024
5 out of 5 rating

Best wedding dress shopping experience I could have had

I had originally planned to just go to a Wed2Be store for a cheaper wedding dress, but had heard from others that it was lacking the ‘experience’ element. After some searching initial online, I decided to take the plunge and book an appointment at WLP and I was not disappointed.

Following my booking, I exchanged several emails with Shauna who asked lots of questions about how we got engaged and what styles I might be interested in. The process (first appointment right through to collection day) was also clearly explained to me. It was lovely to have the option to add drinks on to the booking.

On the day of the appointment I was greeted by Jacqui herself, and made to feel special from the start, with signs already out to welcome me personally. The team at WLP did an excellent job at accommodating my rather large entourage. I was introduced to my consultant Claire who encouraged me to look through the rails and pull out 4-5 dresses to try on first, then we’d go from there. I was quick at changing so was able to try on so many beautiful dresses during my appointment (9/10) but I kept coming back to two that I had tried in my initial selection. I was given time to revisit these and spend some time in each to get a real feel for them and to test walking and sitting. Claire stepped away to give me and my group privacy at this stage.

I said yes to a strapless, sparkly Maggie Sottero with a slit and pockets! It was princessy, timeless and yet modern all at once. The slit helped me to regulate my temperature mid-August and added a fun element - particularly on the dance floor. The pockets were a surprise to all (also a subtle nod to Doctor Who) and gave me somewhere to put my awkward hands for pictures! I’ve not seen anyone else with a dress quite like this, which makes mine feel special.

After saying yes, we celebrated with a popper and Polaroid. I was given a lucky sixpence and was sent a postcard about a week later welcoming me to the WLP club. The best wedding dress shopping experience I could have had, and I felt so confident in my dress on the day - it definitely had the wow factor ✨
Nicole
Nicole F. Sent on 27/07/2024
5 out of 5 rating

Perfection

Lovely experience perfect touches especially at the end when you choose your dress
Highly recommend
Emily
Emily J. Sent on 20/05/2024
5 out of 5 rating

Best Bridal shop 🌟

Purchased my dress in the sale last September, we're not getting married until April 2025 so was only going to have a look but all of the dresses were absolutely stunning and Shauna was amazing! (In fact all of the ladies are!)
Was made to feel very comfortable and have been back a few times to try on and each time I have had the same experience.
In fact I'm sad that I'm not due to go back until January now, a very long 7 months to wait.
I went back in the sale to get some jewellery with my mum and got the most beautiful accessories for incredible prices.
Thanks to all the ladies at WL&P 🤍
Charlotte
Charlotte P. Sent on 20/05/2024
5 out of 5 rating

Lovely experience

A fabulous boutique, the team made me feel very special – it felt like the experiences you see in films! Would defiantly recommend
Jade
Jade S. Sent on 20/03/2024
5 out of 5 rating

I had the best experience saying YES to the dress!

I can not recommend White Lacy & Promises enough, the whole team are really lovely and made me feel so comfortable! The boutique is stunning with so many beautiful dresses to choose from!
A special thank you to Shauna, from the minute I walked in she was fantastic and so helpful! After trying on just the first dress, I knew it was THE ONE! I couldn’t be happier!
Thank you so much to you all xo
Kathryn
Kathryn V. Sent on 01/11/2023
5 out of 5 rating

A Dreamy Experience!

A boutique like no other - wow! The most attentive place to go if you are looking for a dress. The WL&P team takes the time to really get to know you, your styles while also pushing you to try the unexpected. The most personal experience & they make saying yes to the dress a real dream!
Amber
Amber T. Sent on 14/07/2023
5 out of 5 rating

The best bridal experience!💕

I had the most amazing experience at WL&P! The boutique is beautiful, they have the most amazing selection of dresses, the ladies are all so friendly (Special shout-out to Shauna!) and the cocktails tasted delicious! When I first visited I was apprehensive due to recently having a baby and not knowing what style of dress I wanted and would suit my postpartum body. However, all of my worries were quickly gone before even trying on one dress. They allowed us to have free rein of the dresses and had no limit on the number of dresses to try on within our appointment time. This allowed me to try on a range of styles to see what I loved. At the end of my appointment I was still not sure what dress I wanted but I never felt pressured to buy one and was instead encouraged to come back and retry them on. A week later they went out of their way to contact me to let me know that one of my favourite dresses was going to be in their flash sale and if I wanted an appointment. This was such a lovely thing to do and I found my dream dress! Highly, highly recommend🥰
Georgina
Georgina F. Sent on 04/07/2023
5 out of 5 rating

Best bridal boutique I’ve visited

From the moment I met Shauna I knew I was in safe hands. The bridal boutique has everything your bridal party could ask for.
The cocktails were incredible and the room is beautiful. White lace and promises have truly thought of everything to make you feel special.
From my first appointment to my second with lots of loan dresses being ordered in for me to try, Shauna really went above and beyond the service I expected to find me my perfect dress. She’s so good at what she does she knew what I was thinking before I even said it.
After visiting a few bridal boutiques in Bristol and surrounding areas this was definitely the best experience.
The celebration of “saying yes to the dress” is so thoughtful and such a lovely keepsake.
Thank you so much for everything you have done so far, I cannot wait to see my dress again. If you are thinking of taking a visit to White lace and promises the whole team are amazing you will not be disappointed :)
Rowena
Rowena Sent on 27/06/2023
5 out of 5 rating

The Best Experience 💗

I had an amazing experience at White Lace and Promises. The customer service was outstanding, they went above and beyond! Shauna is exceptional at what she does! She was very accommodating during the appointment I didn’t feel rushed during it. Shauna ordered in multiple dresses for me to try on allowing loads of time in each dress! I was able to find exactly what I was looking for. Thank you for helping me find the perfect dress!
H
Hannah W. Sent on 12/08/2024
5 out of 5 rating

Perfect wedding dress shop

My experience at White Lace and Promises was absolutely unforgettable! The staff were incredibly warm and attentive, going above and beyond to help me find the perfect dress.
I wasn't hopeful about finding a dress I loved, but the team listened carefully to my vision and went the extra mile by ordering in specific styles for me to try. The boutique itself is stunning, with a beautiful selection of gowns to suit every taste.
From the moment I arrived, I felt special thanks to thoughtful touches like a welcome sign and treats. Their communication was excellent, and they were happy to accommodate additional fitting appointments.
I wholeheartedly recommend White Lace and Promises to any bride-to-be.
I
Imogen C. Sent on 08/07/2024
5 out of 5 rating

A wonderful boutique

I highly recommend this boutique. Jackie and Claire were so welcoming and friendly. They have a huge selection of dresses and were very knowledgeable. I didn't feel rushed or pressured to buy a dress. I had a lovely experience!
G
Gemma R. Sent on 05/06/2024
5 out of 5 rating

Fantastic service

I visited the bridal shop last Saturday with my Mum and sister. We were all so impressed with the service from the moment we walked in.
We had Shauna during our visit and she was so down to earth, chatty and a lovely person. I felt like I was in safe hands and she really knew her stuff. I would highly recommend any bride-to-be visit the store for an overall brilliant experience with a beautiful selection of dresses!
C
Cara B. Sent on 04/06/2024
5 out of 5 rating

Nervous bride

Oh my goodness I really don’t know what I was worried about soon as I walked it they made me feel completely comfortable, I was looked after and my bridal party with me were all made to feel special. I can’t thank them enough for making my day so fabulous and special . I found my perfect dress this day and all because of them . Thank you from the bottom of my heart ❤️ x
T
Tracey C. Sent on 21/05/2024
4.8 out of 5 rating

Wonderful experience

I was very nervous and upset about trying on wedding dresses as I'm an older bride, and very wobbly in lots of places ! Claire and the team are wonderful and helped me relax and enjoy the experience. They encouraged me to try different styles on and pushed me out of my comfort zone. I would highly recommend them.
Thank you so much
L
Laura L. Sent on 14/05/2024
5 out of 5 rating

Exceed my expectations, such an enjoyable experience!

I was very apprehensive about wedding dress shopping due to body confidence issues and Shauna and the team made all my worries go away and made it a thoroughly enjoyable experience for myself and my bridesmaids. The celebration when saying yes to the dress was such a nice touch.
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White Lace & Promises Bridal Boutique Real Weddings

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White Lace & Promises Bridal Boutique, 246 Milton Road BS22 8AQ Weston-Super-Mare (Somerset)

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