Sadly we did NOT get what we paid for or what we had discussed in great detail. 2 guys rocked up with no idea what they were doing. They were supposed to arrive at around 12pm, but arrived at 3pm (they were supposed to start serving drinks to our wedding guests at 3pm)! They apparently left Dorking at 11:30am and our wedding was in Horsham! A journey that should take approximately 30 mins. The barman asked my guests if Prosecco should be served cold!! They had boxes everywhere on the floor. The bar wasn’t set up properly. Our custom print that we paid for wasn’t displayed until 10pm! They were serving drinks that we hadn’t put on the menu and then didn’t have the right drinks they were supposed to be serving. They sold ‘out of date’ beer (our event was end of July for reference of photo) and my guests were having to pour their own ‘welcome drinks’ because I’ve never seen 2 barmen so incapable in my life!

We also had a gelato cart. The gelato had apparently melted on their 3.5 hour trip from Dorking to Horsham. They then proceeded to refreeze the gelato throughout the course of the day and SERVED IT TO OUR GUESTS! Refreezing a dairy product is so dangerous and goes against basic food hygiene.

We tried to resolve our issue with Danesh, the owner, and had been promised a compensation amount (which was not nearly enough in my opinion, but we agreed). This was 2 months ago. We have been told “I will sort this for you by the end of the week” numerous times and still nothing!

The company has been reported to the food hygiene department of Mole Valley district council so hopefully they will take the necessary course of action to ensure this company does not put people’s health in danger again.