Cotton Bird Reviews

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• Rebecca C. Sent on 21/10/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Our go to for staple!

  Cotton Bird were the best and therefore the only company we ended up using for all of our save the dates, wedding invites, menus, and so much more!
  
  The amount available to choose from the ability to personalise practically everything, at such a high standard, really gave our rustic wedding a touch of glamour and class! And for the professional standard you get, the price is fantastic! Very competitive and assuring knowing it’s not a cheaply produced product from Etsy.

  Cotton Bird were the best and therefore the only company we ended up using for all of our save the dates, wedding invites, menus, and so much more!
  
  The amount available to choose from the ability to personalise practically everything, at such a high standard, really gave our rustic wedding a touch of glamour and class! And for the professional standard you get, the price is fantastic! Very competitive and assuring knowing it’s not a cheaply produced product from Etsy.
• M Simpson Sent on 22/08/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Gabriella stationery

  Easy to use website. Good Quality stationery. Ordered save the dates. Will be continuing with everything else needed for the wedding

  Easy to use website. Good Quality stationery. Ordered save the dates. Will be continuing with everything else needed for the wedding
• Elena Sent on 02/08/2024
  4.6 out of 5 rating

  4.6
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Cotton Bird wedding stationery

  We ordered our wedding invites from Cotton Bird and we were really happy with the high quality and design.
  Only downside in our experience was the delay in delivery as the goods are shipped from outside the UK.
  Other than this, we loved the final result of the invites and would recommend.

  We ordered our wedding invites from Cotton Bird and we were really happy with the high quality and design.
  Only downside in our experience was the delay in delivery as the goods are shipped from outside the UK.
  Other than this, we loved the final result of the invites and would recommend.
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• Wiktor Sent on 03/05/2024
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Waited 36 days for my order - still haven’t received it

  Emailed multiple times, Olivia from customer service not replying to our emails. Wedding in 6 days and we still don’t have our menus which we paid £130 for. Avoid

  Emailed multiple times, Olivia from customer service not replying to our emails. Wedding in 6 days and we still don’t have our menus which we paid £130 for. Avoid
• Stephanie W. Sent on 02/05/2024
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful Invitations

  You can tell Cottonbird has a French background based on the soft, delicate and elegant options. As soon as I found them, I knew that’s where we would get our wedding stationery, the only difficulty was picking what design.
  The website was so easy to use and the whole ordering process was smooth and quick!
  We had so many compliments about our invitations and I know I’m biased but they are the nicest I’ve seen.

  You can tell Cottonbird has a French background based on the soft, delicate and elegant options. As soon as I found them, I knew that’s where we would get our wedding stationery, the only difficulty was picking what design.
  The website was so easy to use and the whole ordering process was smooth and quick!
  We had so many compliments about our invitations and I know I’m biased but they are the nicest I’ve seen.
• Jodie V. Sent on 19/04/2024
  2.2 out of 5 rating

  2.2
  • Quality of the service
    3.0 out of 5 rating
    3.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
  • Value for money
    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0

  No communication

  The invitation itself was ok, good quality. However, after receiving my order. The colour of the invite was wrong, it was done on just plain white when I ordered a sage colour to go with the theme of my wedding. I had no response, customer service is non existent and not even an apology so for that I would not recommend and will not use in future.

  The invitation itself was ok, good quality. However, after receiving my order. The colour of the invite was wrong, it was done on just plain white when I ordered a sage colour to go with the theme of my wedding. I had no response, customer service is non existent and not even an apology so for that I would not recommend and will not use in future.
• Cas P. Sent on 17/02/2024
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful Invitations

  We ordered the Gemma wedding invitations and they are beautiful. The quality of the card and print is lovely and the team were responsive in all communication. I love that you can see your mock up on the site before ordering!

  We ordered the Gemma wedding invitations and they are beautiful. The quality of the card and print is lovely and the team were responsive in all communication. I love that you can see your mock up on the site before ordering!
• Nicola P. Sent on 06/02/2024
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  Fantastic service

  Beautiful products / great service 10/10
  
  Extremely impressed , well presented , professional and attention to detail thank you so much cotton bird.

  Beautiful products / great service 10/10
  
  Extremely impressed , well presented , professional and attention to detail thank you so much cotton bird.
• Jemma G. Sent on 02/02/2024
  4.8 out of 5 rating

  4.8
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Gorgeous autumnal

  Recently received my order from Cottonbird, and it's gorgeous! Although, there was a little hiccup as I did not receive any envelopes. A quick email to customer services, and they are on their way to me now. Please bare in mind, that all orders are coming from FRANCE, so you may need to factor in export times etc.

  Recently received my order from Cottonbird, and it's gorgeous! Although, there was a little hiccup as I did not receive any envelopes. A quick email to customer services, and they are on their way to me now. Please bare in mind, that all orders are coming from FRANCE, so you may need to factor in export times etc.
• Emily Sent on 28/01/2024
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Haven’t received my order!

  I haven’t received my order after placing my order at the beginning of January, on Hitched your delivery time is 3-5 days. I was so excited after reading reviews, however I am now frustrated and upset as I have contacted via email several times and also Instagram with no response. Avoid if you are in a hurry for your invites!!

  I haven’t received my order after placing my order at the beginning of January, on Hitched your delivery time is 3-5 days. I was so excited after reading reviews, however I am now frustrated and upset as I have contacted via email several times and also Instagram with no response. Avoid if you are in a hurry for your invites!!

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