We had our wedding in July 24 after booking the venue in the April.
Kate was fantastic throughout, from initial viewings (I went twice each with a different bridesmaid) through to the morning after.
She made sure the day was perfect and even better than what we could have imagined. We had a smaller wedding for during the day (45a 10c) (we didn't hold the ceremony at the venue as this had been booked elsewhere previously) and the room was set up for the breakfast perfectly for us, enclosing part of the room to allow a secondary entrance for us (and a place for the kids to let off some steam during the speeches with the adults needing to worry about them running off as they were still within the room), the room change over was managed perfectly so once we returned form our couples photos, taken on the grounds, the party was already underway.
Kate was very communicative and tailored the package to suit our wants, even on the morning of the wedding when my husband decided to add elements to the package.
The food was amazing. We opted for the melon, chicken dinner and cheesecake for the wedding breakfast and everyone commented on how nice the food was, the chicken was lovely and juicy and flavoured perfectly.
We unfortunately missed the evening buffet but have been told how lovely this was too, we did have pizzas the night before and loved the selection available.
We were also so fortunate to be one of the first wedding to utilise the 'Bridal Dressing Room' which was available for us from the evening before through to the morning after (I stayed the night before with both bridesmaids, their families and my MIL) meaning we could ensure all the dresses were wedding day ready with plenty of space for us all to get made up and our hair done and it also gave us newly weds a space to quickly freshen up once arriving back from the ceremony prior to checking into the complimentary bridal suite later in the evening.
All the staff were so accommodating and welcoming, especially Kate, and we would say, hand on heart, our day could not have been in better hands and honestly do not think our day could have gone as smoothly or as well anywhere else.