Beautiful venue & sensational food - suggestions for improvements to consider
We booked our wedding with the Old Rectory House back in February 2019 with the previous Wedding Coordinator, Lindsey. Unfortunately, like many couples, our August 2020 wedding was postponed, and we decided to move to August 2021. During this time, Lindsey moved on and the planning and organisation was taken over by Grace.
We chose The Old Rectory as our wedding venue as we always wanted a small, intimate wedding. Our final numbers on the day were 45 day guests and 65 for the evening. Other venues I had looked at online appeared intimidating, and I was worried for some venues there’s a large space to fill. What I loved about the Old Rectory was that the venue already comes with its own style and character, with the beautiful decorative floral ceiling in The Orangery, and much of the venue maintaining original features. Therefore, there is not a great deal you need to worry about in terms of filling rooms with décor, which was great for us.
Like many couples, we had the added stress of trying to plan a wedding during 2020. Luckily for us, we only had to postpone once, and with our wedding being on a Monday, all our suppliers were able to accommodate our new date. We met with Grace for the first time around 3 months before the wedding, to iron out any new plans we had made for the new date and to go through the main running of the day. We were happy to see at this meeting that the venue had developed the outdoor space with undercover seating, which our guests benefitted from particularly on the evening.
I kept in communication with Grace via email after this meeting in the lead-up to the wedding. Unfortunately, we did encounter a miscommunication over the morning of the wedding, which Grace managed to resolve. Originally, we had been told I would be able to get ready in the bridal suite from 8.30am (this was something I had discussed on at least three occasions via email and in person, originally with Lindsey but also with Grace in our 3-month face-to-face meeting). However, after speaking to Grace 6 weeks before the wedding, it transpired that they had another wedding the day before so the bridal suite would not be available until at least 11am. Understandably, this sent me into a panic, as for the last two years of planning I had been told I would be able to get ready at the venue and had organised the hair stylists and make-up artist to arrive at this time. In hindsight, if I knew that this was never a ‘guaranteed’ plan, I would have made arrangements to get ready at home and organise wedding car transport etc. but with only 6 weeks to go when I found out this information, it was not possible. After speaking to my sister and I, Grace was able to offer us the Fig Room to get ready in from 8.30am, and then as soon as the bridal suite had been vacated and cleaned, we could move into there to continue getting ready.
A week before the wedding, I contacted Grace via email just to ask a minor query, but I received an auto-response message to say she was on annual leave until after the wedding. Although Grace did end up responding to my email despite being on holiday, I think it would have been beneficial to have sent a quick message to any couples with weddings during her annual leave to explain she wasn’t going to be there on the day and who would be our point of contact. I am sure many brides and grooms would agree, that when planning a wedding, you feel that you place a lot of trust in people who you aren’t always very familiar with, so this added reassurance and communication goes a long way. After asking the question, Grace explained that her colleague Kate would be there on the day instead.
On the morning of the wedding, we arrived at 8.30am as planned. We walked cautiously into reception (conscious that we knew another wedding party were still there) we could see they had left a ‘reserved’ sign outside the Fig room for us. A young girl who was serving breakfast brought in tea, coffee, orange juice, toast and croissants for my bridal party, which we did not expect and we really appreciated this touch. We spent most of the morning getting ready in the Fig Room, with my sister keeping a lookout to see if Grace’s colleague Kate had arrived so we could get confirmation to move into the bridal suite. My sister eventually found her and we moved into in the bridal suite to continue getting ready. In hindsight, I am grateful we did have the option of the Fig Room to get ready, as I felt that the bridal suite was a bit of a tight squeeze (bride, 4 bridesmaids, MOTB, 2 hair stylists) so the make-up artist chose to stay downstairs in the Fig Room which worked out well. The venue left out some lovely cakes and pastries in the bridal suite too which again was completely unexpected and a lovely touch.
As you can imagine the rest of the day felt like a whirlwind. Shortly after the ceremony finished we had our drinks reception and canapes, which from this point forward was just the beginning of the most sensational food. It has been the most popular comment we have had from our guests, that the food was the best food they had experienced at a wedding. I am disappointed that I was too nervous on the day to eat much but seeing our guests enjoying the food we had selected was lovely. We chose bruschetta, roast beef and cheesecake for our wedding breakfast, and I know many guests were blown away by the portion sizes. We absolutely could not fault the food served throughout the day, and of course the fantastic waiting staff that were on hand into the evening. We upgraded to a hot buffet for our evening guests, which again was incredible. I just wanted to reiterate again at this point how welcoming and accommodating the serving staff were – they worked incredibly hard to make our day so special.
Overall, I cannot deny that this was the best day of our lives. Although it wasn’t always smooth-running, there is very little I would change. The main feedback I would suggest the Old Rectory takes forward for future couples would be:
- Be clear with your communication, particularly if colleagues who have been responsible for the planning of your wedding are not going to be there on the actual day.
- It would have been nice for someone to have greeted us in the morning when we arrived at the venue, or for Kate to have made her presence known to us when she arrived on site – just popping your head in and saying hello and checking we were okay would have been greatly appreciated, but this was left down to the serving staff who were busy accommodating the previous day’s wedding at the same time.
- The first time I met the hotel manager was minutes before the ceremony began to tell me where the registrars were waiting for me – she did not introduce herself to me, but I was told later she was the manager, so again, I feel that the management at the hotel need to take a bit more ownership over communication – particularly with a bridal party! It was not clear for me or my bridal party who to go to for a point of contact.
Finally, my favourite parts about the venue:
- The most sensational food you will ever have at a wedding!
- The serving staff work so incredibly hard and were just genuinely lovely people.
- If you are looking for a small venue for an intimate wedding, it is a great size with good indoor and outdoor options for guests to mingle.