Battersea Park Reviews

Reviews
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4.5 out of 5 rating
4.5
Very good
16 reviews
Recommended by 91% of couples
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Quality of the service 4.5 out of 5 rating
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Response time 4.4 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value for money 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
Badges




+7
User photos

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Featured
Ben Sent on 06/02/20205 out of 5 rating-
Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
A day beyond our expectations
We chose the Pump House Gallery for our wedding. We loved the small building being hidden away in the centre of the park.
Tess helped us out from day one and met with us several times to ensure planning was all going well and we had what she needed. She also worked with our florist and photographer (who she recommended) and other suppliers to make the days itself run smoothly. Tess - we can't thank you enough.
The space looked incredible. We put pictures and things all over the walls and included flowers and signs to turn the space into our own. I can't recommend it enough!We chose the Pump House Gallery for our wedding. We loved the small building being hidden away in the centre of the park.
Tess helped us out from day one and met with us several times to ensure planning was all going well and we had what she needed. She also worked with our florist and photographer (who she recommended) and other suppliers to make the days itself run smoothly. Tess - we can't thank you enough.
The space looked incredible. We put pictures and things all over the walls and included flowers and signs to turn the space into our own. I can't recommend it enough! -
Quality of the service
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John Sent on 28/02/20254.8 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful venue
Beautiful grounds. Staff was lovely to work with and ensured details sorted as we did most of the planning ourselves. The only mild inconvenience is the location of loos. There is a set on the top floor only accessible by stairs, and one handicapped accessible on the ground floor. Guests did not mind and the only drawback — everything else was wonderful as a dry hire venue.Beautiful grounds. Staff was lovely to work with and ensured details sorted as we did most of the planning ourselves. The only mild inconvenience is the location of loos. There is a set on the top floor only accessible by stairs, and one handicapped accessible on the ground floor. Guests did not mind and the only drawback — everything else was wonderful as a dry hire venue. -
Quality of the service
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Gwen Sent on 18/07/20243.6 out of 5 rating
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Quality of the service 3 out of 5 rating
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Response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 3 out of 5 rating
Charming, intimate location in cental London
A wonderful wedding venue in a beautiful setting. Battersea Park is a calm, picturesque gem within the bustle of Zone 1. The Pumphouse is an elegant canvas that allows you to create something personal and unique. The Battersea Park events team at Enable were a joy to work with and helped plan our ceremony and coordinate with our suppliers on the day. A special place- highly recommended.A wonderful wedding venue in a beautiful setting. Battersea Park is a calm, picturesque gem within the bustle of Zone 1. The Pumphouse is an elegant canvas that allows you to create something personal and unique. The Battersea Park events team at Enable were a joy to work with and helped plan our ceremony and coordinate with our suppliers on the day. A special place- highly recommended.-
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+6 Photos
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Quality of the service
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Jonny Sent on 02/11/20211 out of 5 rating
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Quality of the service 1 out of 5 rating
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Response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value for money 1 out of 5 rating
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Flexibility 1 out of 5 rating
This is basically run by crooks
We were due to get married here but could not go ahead due to Covid-19. We had parted with thousands of pounds but the only solution they offered us was moving our August date to March (for an outdoor wedding in the UK). They were utterly unsympathetic to our situation and were unwilling to budge and offer us a refund... despite incurring zero costs!
They definitely showed their true colours and it does shine some light on the kind of crooks that work in some our public entities. On the other hand, almost all of the private vendors that we were contracted with were incredible... they, by and large, completely refunded us, despite the financial hardships they must...We were due to get married here but could not go ahead due to Covid-19. We had parted with thousands of pounds but the only solution they offered us was moving our August date to March (for an outdoor wedding in the UK). They were utterly unsympathetic to our situation and were unwilling to budge and offer us a refund... despite incurring zero costs!
They definitely showed their true colours and it does shine some light on the kind of crooks that work in some our public entities. On the other hand, almost all of the private vendors that we were contracted with were incredible... they, by and large, completely refunded us, despite the financial hardships they must have been facing. We even offered to compromise with a few that were really struggling to stay afloat.
It's appalling that it was council-backed EnableLC who gave us the least support despite not being in the same precarious situation as a lot of those small businesses.
I've given it some time before leaving this review. It's good to let the dust settle. But upon reflection, I still feel just as exploited by EnableLC, Battersea Park, and Wandsworth Council as I did back then.
Avoid like the plague. A morally bankrupt organisation. -
Quality of the service
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Eseelle Sent on 20/09/20213.2 out of 5 rating
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Quality of the service 3 out of 5 rating
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Response time 1 out of 5 rating
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Professionalism 3 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding at the Pump House Gallery
Having our wedding at Battersea park was very special, and the park made it an amazing venue. However, it was like pulling teeth to get the team to reply to emails and answer my questions. On the day the pump house was FILTHY. The toilets were disgustingly dirty, the back where the caterers work was rat infested - totally unhygienic. Really disappointed with the standard of the Pumphouse.Having our wedding at Battersea park was very special, and the park made it an amazing venue. However, it was like pulling teeth to get the team to reply to emails and answer my questions. On the day the pump house was FILTHY. The toilets were disgustingly dirty, the back where the caterers work was rat infested - totally unhygienic. Really disappointed with the standard of the Pumphouse. -
Quality of the service
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Harriet Sent on 23/01/20205 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The setting is incomparably unique and wondrous
Fred and I would like to thank Tess Hillier and the rest of your wonderful team for making our Christmas wedding celebration so magical! The setting is incomparably unique and wondrous (not to mention having some of the sweetest and freshest air in Central London), and it was a genuine pleasure planning our day with you: Tess is a genius when it comes to solving logistical wrinkles and making sure we never once felt we were compromising. All our guests have mentioned what an incredible hidden gem The Pump House Gallery is, and your hard work, patience and good humour in accommodating every detail and transforming the venue for us meant we not only had the most spectacular send-off...Fred and I would like to thank Tess Hillier and the rest of your wonderful team for making our Christmas wedding celebration so magical! The setting is incomparably unique and wondrous (not to mention having some of the sweetest and freshest air in Central London), and it was a genuine pleasure planning our day with you: Tess is a genius when it comes to solving logistical wrinkles and making sure we never once felt we were compromising. All our guests have mentioned what an incredible hidden gem The Pump House Gallery is, and your hard work, patience and good humour in accommodating every detail and transforming the venue for us meant we not only had the most spectacular send-off into married life, but we also even enjoyed the few months’ run-up to the day! We can’t even begin to convey how grateful we are for everything you did to make our twinkly December wedding day perfect for us: we are still pinching ourselves! -
Quality of the service
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Maja Sent on 23/01/20205 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Its such a unique venue
‘We loved being able to get married at the Bandstand. It's such a unique venue, especially as our party consisted of many kids! Tess and the team made everything easy from the start to the end’.‘We loved being able to get married at the Bandstand. It's such a unique venue, especially as our party consisted of many kids! Tess and the team made everything easy from the start to the end’. -
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Harriet Sent on 23/01/20205 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Helpful and calming throughout the entire process
'My wife and I had our wedding reception at the Pump House in Battersea Park in November 19 and were delighted with our choice. Tess was helpful and calming throughout the entire process and took a huge amount of the logistical stress off our shoulders. The venue looked amazing and Tess continued to work tirelessly in the background throughout the course of the evening. We would like to thank her for efforts and would highly recommend Battersea to anyone considering a London wedding.''My wife and I had our wedding reception at the Pump House in Battersea Park in November 19 and were delighted with our choice. Tess was helpful and calming throughout the entire process and took a huge amount of the logistical stress off our shoulders. The venue looked amazing and Tess continued to work tirelessly in the background throughout the course of the evening. We would like to thank her for efforts and would highly recommend Battersea to anyone considering a London wedding.' -
Quality of the service
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Jo Sent on 09/01/20205 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
The venue team worked closely with us throughout
‘Our wedding at The Pump House Gallery was fantastic and we, and our guests, loved the venue. The venue team worked closely with us throughout the process and were on hands throughout to answer our questions. We had the most perfect day and have no hesitation in recommending the Pump House Gallery as a wedding venue’‘Our wedding at The Pump House Gallery was fantastic and we, and our guests, loved the venue. The venue team worked closely with us throughout the process and were on hands throughout to answer our questions. We had the most perfect day and have no hesitation in recommending the Pump House Gallery as a wedding venue’ -
Quality of the service
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Lara Sent on 03/01/20205 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Im so glad we had you to make it all come to life
Michael and I wanted to extend our biggest thanks over to you and the rest of the team for Friday. Our wedding felt like a wonderful dream to us and I know thats because your impeccable management meant that things flowed easily and seamlessly :) Thank you! Not just for the day itself but for being so attentive in the months leading up to the wedding. Although it was a very small family celebration, it meant the world to us and I'm so glad we had you to make it all come to life. We're eternally grateful and feel very lucky.Michael and I wanted to extend our biggest thanks over to you and the rest of the team for Friday. Our wedding felt like a wonderful dream to us and I know thats because your impeccable management meant that things flowed easily and seamlessly :) Thank you! Not just for the day itself but for being so attentive in the months leading up to the wedding. Although it was a very small family celebration, it meant the world to us and I'm so glad we had you to make it all come to life. We're eternally grateful and feel very lucky. -
Quality of the service
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