Best Western Plus The Connaught Hotel Reviews

Best Western Plus The Connaught Hotel

Bournemouth, Dorset

5.0 out of 5 rating, 51 reviews

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5.0 out of 5 rating

5.0 out of 5 rating

51 reviews

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Best Western Plus The Connaught Hotel - 1

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Best Western Plus The Connaught Hotel - 4

Gemma O. Sent on 30/11/2024

5 out of 5 rating
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A wonderful wedding day!

We booked The Connaught for our wedding on the same day we went to have a look around. The staff were wonderful, so welcoming and friendly and we instantly knew this venue was going to be perfect for our big day!
We went for the standard package and couldn’t fault a thing as it included everything we wanted and needed.
All of our guests were blown away as they didn’t expect a hotel wedding to be as brilliant as it was, everyone enjoyed the food and commented on how well the day flowed.
The staff made us feel so special and worked so hard to ensure our day ran smoothly, they honestly couldn’t do enough for us. Communication from booking our wedding up until the day itself was fantastic. Emails were always replied to and all my silly questions were answered.
We also hired KMS for the decorations. KMS work a lot with The Connaught and we highly recommend them too as they take care of absolutely everything.
We didn’t plan to make use of the outside area as we got married in November so expected to spend the whole day inside but the weather was kind and we spent a lot of time having drinks on the patio and having photos taken in the garden which was a bonus.
The DJ was absolutely brilliant too, he played the music we requested before the big day and asked us if we are happy for our guests to also request songs and the dance floor was never empty!
The evening buffet went down a treat! We opted for Pizza and Halloumi wraps and again everyone comment on good the food was!
If you are looking for a wonderful wedding venue with wonderful staff then you should definitely book The Connaught as you won’t be disappointed!

(I have added a couple of pictures but please note most of them are what our guests took as we haven’t received our professional photos back yet)

We booked The Connaught for our wedding on the same day we went to have a look around. The staff were wonderful, so welcoming and friendly and we instantly knew this venue was going to be perfect for our big day!
We went for the standard package and couldn’t fault a thing as it included everything we wanted and needed.
All of our guests were blown away as they didn’t expect a hotel wedding to be as brilliant as it was, everyone enjoyed the food and commented on how well the day flowed.
The staff made us feel so special and worked so hard to ensure our day ran smoothly, they honestly couldn’t do enough for us. Communication from booking our wedding up until the day itself was fantastic. Emails were always replied to and all my silly questions were answered.
We also hired KMS for the decorations. KMS work a lot with The Connaught and we highly recommend them too as they take care of absolutely everything.
We didn’t plan to make use of the outside area as we got married in November so expected to spend the whole day inside but the weather was kind and we spent a lot of time having drinks on the patio and having photos taken in the garden which was a bonus.
The DJ was absolutely brilliant too, he played the music we requested before the big day and asked us if we are happy for our guests to also request songs and the dance floor was never empty!
The evening buffet went down a treat! We opted for Pizza and Halloumi wraps and again everyone comment on good the food was!
If you are looking for a wonderful wedding venue with wonderful staff then you should definitely book The Connaught as you won’t be disappointed!

(I have added a couple of pictures but please note most of them are what our guests took as we haven’t received our professional photos back yet)
- +4 Photos
Adriel M. Sent on 28/09/2024

4.8 out of 5 rating
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Great Experience and a wonderful time

From Start to finish, the process of getting married at the Connaught was simple and made the marriage process very smooth. We were guided from what we need to have and anything we were uncertain of , they responded within 1 - 2 days.

The Food was fantastic as well as the direction of what was going to happen on the day of the wedding. We also had small issues throughout the day which required the hotel to be flexible towards our need and they delivered. It was great service and overall we were glad to have gotten married at the Connaught Hotel

From Start to finish, the process of getting married at the Connaught was simple and made the marriage process very smooth. We were guided from what we need to have and anything we were uncertain of , they responded within 1 - 2 days.

The Food was fantastic as well as the direction of what was going to happen on the day of the wedding. We also had small issues throughout the day which required the hotel to be flexible towards our need and they delivered. It was great service and overall we were glad to have gotten married at the Connaught Hotel
Emma L. Sent on 08/09/2024

5 out of 5 rating
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The Connaught Dream Team

We started our journey with The Connaught Hotel 2 years before getting married and from start to finish the team have been incredible.

Attending wedding fayre days there and going for trips to have a drink and imagine the day we were planning really helped.

The flexibility, patience, attention to detail if this team is credit to the amount of weddings they hold and help organise.

Maria deserves a special mention from ourselves as she was our main contact throughout and went above and beyond, thank you so much.

We will now enjoy the Connaught as a place to relax snd enjoy.
The investment of where to hold our wedding day, was far bigger than just the day, it's a connection there after too.

We started our journey with The Connaught Hotel 2 years before getting married and from start to finish the team have been incredible.

Attending wedding fayre days there and going for trips to have a drink and imagine the day we were planning really helped.

The flexibility, patience, attention to detail if this team is credit to the amount of weddings they hold and help organise.

Maria deserves a special mention from ourselves as she was our main contact throughout and went above and beyond, thank you so much.

We will now enjoy the Connaught as a place to relax snd enjoy.
The investment of where to hold our wedding day, was far bigger than just the day, it's a connection there after too.

Karen G. Sent on 05/09/2024

5 out of 5 rating
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Our August wedding

We got married on August 10th at this beautiful Hotel and cannot praise the staff and venue enough.
The whole experience was amazing from starting the preparations a year out till the actual day.
Maria the Front of House manager treated us like special friends from the minute of looking round until the day itself, nothing was ever too much trouble, no query was too big or small and was there for us for ever step of the way.
We had over 80 people for the sit down meal and guests are still talking about how delicious the food was, the attention to detail was excellent.
The staff all worked extremely hard and always with a smile on their faces (we even managed to get some of the Bar staff up for a little boogie at the evening disco 🥰)
We had a lot of guests stay over at the hotel due to travelling long distances and every one of them has said they would go back and stay there again as the rooms were lovely and the Spa was amazing (Spa facilities were all included)
We went for the Bliss package and value for money was outstanding.
Lastly I would really like to mention the porter (I'm really sorry but I can't remember his name 😉). In all our travels i have NEVER met such a friendly, extremely helpful person who goes so much out of their way to make sure that everything is perfect from myself coming down too early on the morning of the wedding (yep I couldn't sleep) and this lovely guy going and getting me umpteen cups of coffees whilst yapping away to me (calming my nerves lol)
So all in all, I couldn't recommend this Beautiful Hotel/venue enough for your very special day 🥰 I'm so glad we did.

We got married on August 10th at this beautiful Hotel and cannot praise the staff and venue enough.
The whole experience was amazing from starting the preparations a year out till the actual day.
Maria the Front of House manager treated us like special friends from the minute of looking round until the day itself, nothing was ever too much trouble, no query was too big or small and was there for us for ever step of the way.
We had over 80 people for the sit down meal and guests are still talking about how delicious the food was, the attention to detail was excellent.
The staff all worked extremely hard and always with a smile on their faces (we even managed to get some of the Bar staff up for a little boogie at the evening disco 🥰)
We had a lot of guests stay over at the hotel due to travelling long distances and every one of them has said they would go back and stay there again as the rooms were lovely and the Spa was amazing (Spa facilities were all included)
We went for the Bliss package and value for money was outstanding.
Lastly I would really like to mention the porter (I'm really sorry but I can't remember his name 😉). In all our travels i have NEVER met such a friendly, extremely helpful person who goes so much out of their way to make sure that everything is perfect from myself coming down too early on the morning of the wedding (yep I couldn't sleep) and this lovely guy going and getting me umpteen cups of coffees whilst yapping away to me (calming my nerves lol)
So all in all, I couldn't recommend this Beautiful Hotel/venue enough for your very special day 🥰 I'm so glad we did.
Charlotte B. Sent on 23/08/2024

5 out of 5 rating
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Charlotte & Daniel 25/07/2024

Our wedding really was perfect and nothing was too much trouble for Maria and the team!
From booking our special day to the day itself everything was seamless. No hidden costs and no added extras unless we asked for them!
The venue looked simply stunning on the day and we just want to do it all again!
Thank you to everyone that made our day unforgettable!

Our wedding really was perfect and nothing was too much trouble for Maria and the team!
From booking our special day to the day itself everything was seamless. No hidden costs and no added extras unless we asked for them!
The venue looked simply stunning on the day and we just want to do it all again!
Thank you to everyone that made our day unforgettable!
Hannah Sent on 11/08/2024

5 out of 5 rating
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Amazing, everything we wished for and more!

Can’t put into words how amazing our wedding day was at The Connaught Hotel Bournemouth. Everything ran so smoothly from starting to plan the wedding with the help from Maria, til the end of our wedding day!
Such a beautiful place, lovely and helpful staff and well organised. Thankyou so much for all the hard work, we had the most beautiful day that we will remember forever, The Connaught Hotel definitely holds a special place in our hearts.
From MR & MRS HAYTER 🤍

Can’t put into words how amazing our wedding day was at The Connaught Hotel Bournemouth. Everything ran so smoothly from starting to plan the wedding with the help from Maria, til the end of our wedding day!
Such a beautiful place, lovely and helpful staff and well organised. Thankyou so much for all the hard work, we had the most beautiful day that we will remember forever, The Connaught Hotel definitely holds a special place in our hearts.
From MR & MRS HAYTER 🤍
Emily A. Sent on 12/06/2024

4.6 out of 5 rating
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Such a magical day.

We got married on the 31st May 2024.There were a few issues with communication at the beginning, We were then assigned Maria. She was Incredible, nothing was ever to much trouble, we then had a meeting with Maria in person to go through the whole day and she put my mind at ease I could then start to enjoy the wedding planning, the whole day was exactly what I hoped for and more, lovely staff, beautiful venue, we had a lot of comments about how amazing all the food was. Overall the most magical day.

We got married on the 31st May 2024.There were a few issues with communication at the beginning, We were then assigned Maria. She was Incredible, nothing was ever to much trouble, we then had a meeting with Maria in person to go through the whole day and she put my mind at ease I could then start to enjoy the wedding planning, the whole day was exactly what I hoped for and more, lovely staff, beautiful venue, we had a lot of comments about how amazing all the food was. Overall the most magical day.
Taryn S. Sent on 28/05/2024

5 out of 5 rating
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10/10 would highly recommend ❤️

I would highly recommend the Connaught hotel for a wedding venue. We got married here back in December and the day couldn’t have gone anymore perfect ffrom start to finish. The planning was stress free and communication was top, Maria made the whole process enjoyable and we couldn’t recommend her enough! The staff go above and beyond, i wish we could do it all over again.

I would highly recommend the Connaught hotel for a wedding venue. We got married here back in December and the day couldn’t have gone anymore perfect ffrom start to finish. The planning was stress free and communication was top, Maria made the whole process enjoyable and we couldn’t recommend her enough! The staff go above and beyond, i wish we could do it all over again.
Shannon Sent on 12/05/2024

5 out of 5 rating
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Amazing day, amazing team

We recently got married at the connaught and the day was flawless. The staff were amazing, nothing was too much hassle, they really made the effort with all of our guests creating such a warm welcoming space. Everyone commented on how lovely the food was and the venue itself. We are so happy we chose this venue, they delivered us the perfect day and we will always be so grateful. ❤️

We recently got married at the connaught and the day was flawless. The staff were amazing, nothing was too much hassle, they really made the effort with all of our guests creating such a warm welcoming space. Everyone commented on how lovely the food was and the venue itself. We are so happy we chose this venue, they delivered us the perfect day and we will always be so grateful. ❤️
Sam H. Sent on 30/04/2024

5 out of 5 rating
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A big thanks for our special day

The team at The Connaught helped to make our day better than we had ever imagined and I cannot thank them enough.

Maria helped guide us every step of the way throughout the planning and made sure we had every aspect covered which took a lot of the stress away for us.

On the day and throughout the actual set up I need to give special thanks to Christina, Kevin and Piotr all of whom helped to bring our vision to life and helped things keep running smoothly so we didn't have to worry and could just enjoy the day.

You not only get great value for money and a wonderful venue but a team that deserve all the praise possible.

The team at The Connaught helped to make our day better than we had ever imagined and I cannot thank them enough.

Maria helped guide us every step of the way throughout the planning and made sure we had every aspect covered which took a lot of the stress away for us.

On the day and throughout the actual set up I need to give special thanks to Christina, Kevin and Piotr all of whom helped to bring our vision to life and helped things keep running smoothly so we didn't have to worry and could just enjoy the day.

You not only get great value for money and a wonderful venue but a team that deserve all the praise possible.