Best Western Rose and Crown Hotel Reviews
Reviews
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5.0 out of 5 rating
![Hitched Wedding Awards 2024 Winner]()
5.0 out of 5 rating
202 reviews
100% recommend it
Badges
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![Carina]()
Carina R. Sent on 07/11/2024Beautiful wedding venu
I highly recommend the rose and crown as a wedding venu, it's a beautiful place and fantastic location. The staff went above and beyond from the moment we booked up until the day we left the hotel the day after the wedding. The rooms were lovely and the beds were ver comfy.
Excellent communication throughout out and staff were friendly and professional.
The food was exceptional and they set up the venu better than I could have imagined.
The wedding packages are very competitive prices and take away alot of the stress of planning a wedding.
The Dj was fantastic, excellent play list and got everyone up and dancing all night!
I would maybe suggest more bar staff for larger parties but they handled it brilliantly! -
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![Keeley]()
Keeley Sent on 31/10/2024Beautiful little gem for wedding venue
We were very happy with the level of service provided by the team within the R@C Colchester. We dealt with Sian and she was professional throughout, emails were always responded to within a few days and she made herself available for us to attend the venue when needed during our planning stages.
When looking for a venue as you can’t guarantee our weather we didn’t want somewhere with massive grounds, whilst it may look stunning for photos, if you can’t get outside it’s a waste of the extra costs. The beauty and detail of the R@C hotel is exceptional so all those stunning photos can be captured. As we had a large ceremony 120, and more in the evening we were worried the venue may have felt cramped, we didn’t need to worry, the ceremony space was set up for 120 with ease, we had an extra 30 guests in the evening and there was ample room for everyone to gather, sit and enjoy themselves. The canapés were fantastic. We opted for a hot evening buffet of curry and burgers, the food went down a treat and everyone said how delicious it was. Sian recommended we got less than we opted for, but we were worried there wouldn’t be enough food, unfortunately we had a bit of waste so should have went with Sian’s recommendation. The team on the day facilitating everything was amazing, they were attentive and responded to everyone’s needs. The in-house DJ Brian was fantastic and the dance floor was never empty. We had exclusive use of the venue, which I would 100% recommend as there was no concern having unknown people in the bar or the rooms. The booking team allowed me to direct exactly where each of my guests were staying in the venue and Rowena in reception helped with all my changes professionally.
The manager Ricardo made himself available with any concerns and promptly addressed a few things that cropped up during the booking stages.
You will not be disappointed holding a wedding here, the cost for hire, food and bar prices, we found really reasonable, especially in comparison to other venues.
Remember it’s only a 3 star hotel so expect that with the rooms, but all were well equipped to fulfil our needs, and all the rooms in the oldest part of the hotel were stunning for pre wedding getting ready photos.
The small garden area was great for getting those intimate wedding shots, if you really wanted you could also walk/ drive a few minutes up the road and have pictures in lower castle park or within the castle grounds.
We stayed the night pre our wedding and had all rooms the night of the wedding, the buffet and full English breakfast served in the bar on both mornings was full of choice, and all guests were served quickly.
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Jemma B. Sent on 15/10/2024
Loved our wedding!
We booked our wedding with over a year to plan.
We had amazing communication from the beginning. No question regardless of how many times I may have asked previously was too much.
I had absolutely no idea what to expect on the day in terms of how everything would move on in terms of the timeline. It was seamless.
The food was amazing and we had no end of compliments on the sit down meal and the buffet. Everyone had plenty. The ease of family and friends coming from further afield being able to stay was lovely for us and them. We got to chat over breakfast the next morning.
The staff were just incredible, even being able to let us into the suite we had for the wedding night early so we could get ready (we were lucky with no wedding the day before). The garden went down a storm and was perfect for the kids to run around and for us and our guests to enjoy the last day of summer in the beautiful weather we got for the day.
We had an amazing day and I do think this was incredible value and couldn't thank the team at Best Western Rose and Crown enough. -
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Donnah C. Sent on 07/10/2024
Sept 24 wedding
Fantastic day, everything was organised and set up for us, food was lovely, nothing we asked for was too much trouble. Venue and bridal suite was perfect. DJ was fabulous and within the package, lovely time had by all. -
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![LINZ]()
Linz P. Sent on 19/09/2024Amazing venue and staff!
Sian and her team went over and above to accommodate all our wishes, and helped make it the most perfect day ever. All our guests commented on how beautiful the venue was, and how delicious the food was. We couldn't have wishes for a better day!! -
Damien M. Sent on 12/08/2024
Wonderful wedding venue
From the very first meeting that we had at the Rose and Crown we were amazed by the beautiful old building and felt welcomed by all of the staff.
The package on offer is unbeatable in terms of value for money and ease of experience. We had many guests stay the night before and the night of the wedding at discounted rates provided by the hotel. Everyone had a great stay and staff were very flexible with people swapping rooms on the day.
The venue is great in that it is so compact. We were married in the beautiful ceremonies room which was decorated by recommended supplier KMS Hire. We then moved through into the reception room where we were provided with a delicious 3 course meal. Because it was such a lovely day we also got to use the garden area for drinks and photos before return for an amazing Disco with DJ (included in the package!)
Also in the package was a buffet which came out during the disco and was equally delicious and there were absolute mountains of food. All guests left with a midnight snack!
The Rose and Crown is a truly beautiful building and made for a wonderful back drop for our photos, especially with the bright pink flowers blooming. Could not recommend the place enough!
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![Joanna]()
Joanna Sent on 04/08/2024Outstanding
We had the perfect day. The staff are amazing, the venue is beautiful and the food is exceptional. Would definitely recommend. -
![Elton]()
Elton R. Sent on 16/05/2024Overall ok but under staffed
After booking our wedding over 2 years ago we arrived to find the best man and groomsman's room not available this was arranged over two years in advance
Food service was very slow we were still eating when evening guests arrived and had to rush our meal
Massive queue and wait time at the bar as there wasn't enough staff
The DJ did not play the songs we had listed for the evening
We feel let down slightly on the day
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