BEST WESTERN Valley Hotel Reviews

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• Katie J. Sent on 12/09/2024
  5 out of 5 rating

  5.0
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  Wonderful Wedding Venue and staff

  We had a wonderful wedding at the Valley .When we came for our initial viewing we knew within a few minutes that the Valley had that something that all of the other venues we had seen were lacking. We couldn’t have been happier with our choice. Our wedding coordinator at the hotel was really helpful using his experience to make recommendations to help the day be at its best and being very accommodating with our requests and responses were always quick. All of the staff that we encountered made us feel so welcome and special and nothing was too much trouble for us or our guests. We received many compliments from our guests on how lovely the venue was, how smoothly it was all run and how lovely the food was . We couldn’t have asked for better.

  We had a wonderful wedding at the Valley .When we came for our initial viewing we knew within a few minutes that the Valley had that something that all of the other venues we had seen were lacking. We couldn’t have been happier with our choice. Our wedding coordinator at the hotel was really helpful using his experience to make recommendations to help the day be at its best and being very accommodating with our requests and responses were always quick. All of the staff that we encountered made us feel so welcome and special and nothing was too much trouble for us or our guests. We received many compliments from our guests on how lovely the venue was, how smoothly it was all run and how lovely the food was . We couldn’t have asked for better.
• David A. Sent on 11/09/2024
  5 out of 5 rating

  5.0
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  Superb venue and wonderful support

  The Valley Hotel, Ironbridge is a brilliant venue for a wedding. Its position is excellent, 5 minutes from the bridge, fall out into Dale End park, children's playground 1 minute away in addition to scenic, photo friendly grounds.
  Staff are exceptional and will assist with bespoke planning. Friendly, helpful and genuine. Their wedding fairs help finding additional decor and activities.
  The hotel rooms are comfortable and the hotel environment warm and inviting.
  We are so pleased we chose the Valley, our daughters wedding was a really enjoyable day.
  It also didn't break the bank! - too much.

  The Valley Hotel, Ironbridge is a brilliant venue for a wedding. Its position is excellent, 5 minutes from the bridge, fall out into Dale End park, children's playground 1 minute away in addition to scenic, photo friendly grounds.
  Staff are exceptional and will assist with bespoke planning. Friendly, helpful and genuine. Their wedding fairs help finding additional decor and activities.
  The hotel rooms are comfortable and the hotel environment warm and inviting.
  We are so pleased we chose the Valley, our daughters wedding was a really enjoyable day.
  It also didn't break the bank! - too much.
• Emma D. Sent on 07/06/2024
  5 out of 5 rating

  5.0
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  They were absolutely amazing, we couldn't ask for a better venue or people to help plan are big day.

  Me and my husband got married at The Valley Hotel on the 11th May, it was the most amazing day and we want to thank all the staff and Lee for making sure everything on the day ran smoothly and they made sure me and my husband and our guests were happy. The food was great and there was plenty of it to. We stayed the night the room was beautiful and we had a lovely breakfast the next day. ♥️👰‍♂️🤵

  Me and my husband got married at The Valley Hotel on the 11th May, it was the most amazing day and we want to thank all the staff and Lee for making sure everything on the day ran smoothly and they made sure me and my husband and our guests were happy. The food was great and there was plenty of it to. We stayed the night the room was beautiful and we had a lovely breakfast the next day. ♥️👰‍♂️🤵
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• Jess M. Sent on 07/04/2024
  5 out of 5 rating

  5.0
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    5.0
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  Our Disney wedding

  Our wedding day was amazing, we were well supported by Grace, Roy, Lee, Lisa and their staff. They were very friendly and professional and helped us to make sure our day went smoothly which it did. We can’t thank them enough for our special day. The bridal suite was amazing, food was amazing. We will definitely be visiting the hotel again in the future. We highly recommend this venue.

  Our wedding day was amazing, we were well supported by Grace, Roy, Lee, Lisa and their staff. They were very friendly and professional and helped us to make sure our day went smoothly which it did. We can’t thank them enough for our special day. The bridal suite was amazing, food was amazing. We will definitely be visiting the hotel again in the future. We highly recommend this venue.
• Kriss R. Sent on 13/01/2024
  5 out of 5 rating

  5.0
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  Street Party Wedding

  We had the most amazing day back in May 2023 the street party was exactly what we where looking for, after a 3 year wait due to 3 cancelled venues they supported us with sorting a wedding in 6 months, nothing was to much trouble and all the staff where amazing, I'm sure Grace could read my mind as she appeared right next to me when I needed her checking everything was as perfect as we wanted it to be.
  
  My guests have not stopping telling me what a fantastic day it was (especially the food)
  
  You will not be disappointed if you book your wedding with them, great people, great price, great location.
  
  Thank you for our funfilled magical day 😍
  Mr & Mrs Thomas
  
  

  We had the most amazing day back in May 2023 the street party was exactly what we where looking for, after a 3 year wait due to 3 cancelled venues they supported us with sorting a wedding in 6 months, nothing was to much trouble and all the staff where amazing, I'm sure Grace could read my mind as she appeared right next to me when I needed her checking everything was as perfect as we wanted it to be.
  
  My guests have not stopping telling me what a fantastic day it was (especially the food)
  
  You will not be disappointed if you book your wedding with them, great people, great price, great location.
  
  Thank you for our funfilled magical day 😍
  Mr & Mrs Thomas
  
  

  • +6 Photos
• Sarah P. Sent on 13/01/2024
  5 out of 5 rating

  5.0
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  The most wonderful day!

  We got married here in april 2023 and it was the best day. Roy and all the staff there were the most welcoming and made it feel as though we were family. Nothing was too much trouble for them and they all went above and beyond. We had the street party package and every one of our guests said how fabulous the food was and the concept was brilliant.

  We got married here in april 2023 and it was the best day. Roy and all the staff there were the most welcoming and made it feel as though we were family. Nothing was too much trouble for them and they all went above and beyond. We had the street party package and every one of our guests said how fabulous the food was and the concept was brilliant.
• Monike A. Sent on 16/12/2023
  5 out of 5 rating

  5.0
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  Absolutely magical

  I can’t recommend a better venue. They catered to our every need and was very accommodating through the whole process.
  
  They helped set up the venue and made sure it was as stress free as possible. I had nothing at all to worry about.
  
  I was prompt throughout the day where I needed to be and times so I didn’t feel stressed about what was happening. The wedding coordinator was very organised.
  
  Every single member of staff that day was amazing, from bookings team, hotel staff, servers, everything!

  I can’t recommend a better venue. They catered to our every need and was very accommodating through the whole process.
  
  They helped set up the venue and made sure it was as stress free as possible. I had nothing at all to worry about.
  
  I was prompt throughout the day where I needed to be and times so I didn’t feel stressed about what was happening. The wedding coordinator was very organised.
  
  Every single member of staff that day was amazing, from bookings team, hotel staff, servers, everything!

  • +16 Photos
• Veronica C. Sent on 01/08/2023
  4.8 out of 5 rating

  4.8
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    5.0
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    4.0
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  The most perfect day

  To Lee, Chris and all the team at the Valley Hotel.
  
  I'd just like to firstly thank you all for our incredible wedding on Saturday. You and your team made our day the most amazing experience we could ask for!!. Nothing was too much trouble, all your staff were helpful, polite and professional thoughtout the whole process, from booking the wedding back last year to checking out the day after the wedding.
  
  I can honestly say your reputation on the outside is such a positive one and I can really see why! Everyone I told where we were getting married couldn't speak highly enough about their experiences with you and I will definitely be saying the same!!
  
  I honestly couldn't fault a thing even if I tried! The food was outstanding everyone loved the afternoon tea and the buffet went down a treat!! My guests all had the most amazing time, even saying it was the best wedding they'd ever been too!!
  
  I also like to give Lee an extra special thanks for being so accommodating throughout, especially when we didn't think the Groom would make it to the first dance and cutting of the cake lol!!
  And also to Chris for making me feel so calm just before walking outside!!!
  
  You are truly a great team with a fantastic venue and I wish you all well in the future.
  
  Many thanks,
  Veronica and Luke

  To Lee, Chris and all the team at the Valley Hotel.
  
  I'd just like to firstly thank you all for our incredible wedding on Saturday. You and your team made our day the most amazing experience we could ask for!!. Nothing was too much trouble, all your staff were helpful, polite and professional thoughtout the whole process, from booking the wedding back last year to checking out the day after the wedding.
  
  I can honestly say your reputation on the outside is such a positive one and I can really see why! Everyone I told where we were getting married couldn't speak highly enough about their experiences with you and I will definitely be saying the same!!
  
  I honestly couldn't fault a thing even if I tried! The food was outstanding everyone loved the afternoon tea and the buffet went down a treat!! My guests all had the most amazing time, even saying it was the best wedding they'd ever been too!!
  
  I also like to give Lee an extra special thanks for being so accommodating throughout, especially when we didn't think the Groom would make it to the first dance and cutting of the cake lol!!
  And also to Chris for making me feel so calm just before walking outside!!!
  
  You are truly a great team with a fantastic venue and I wish you all well in the future.
  
  Many thanks,
  Veronica and Luke

  • +5 Photos
• Clare B. Sent on 30/07/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Fantastic. Magical day

  Well our day was fantastic. We got married at our local church and then had the reception here. The food was fantastic. The staff were brilliant. The weather was horrendous but it did not put a damper on our day. Grace was there whenever we needed her. Everything was spot on. Everyone has said that it was the best wedding they have been to and they have been to a few.
  Cannot thank the Valley enough. Definitely recommend this place for that magical day xxx

  Well our day was fantastic. We got married at our local church and then had the reception here. The food was fantastic. The staff were brilliant. The weather was horrendous but it did not put a damper on our day. Grace was there whenever we needed her. Everything was spot on. Everyone has said that it was the best wedding they have been to and they have been to a few.
  Cannot thank the Valley enough. Definitely recommend this place for that magical day xxx

  • +2 Photos
• Christine B. Sent on 30/07/2023
  5 out of 5 rating

  5.0
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  Fabulous!!!!

  Beautiful setting, fantastic service with great attention to detail. We also appreciated the excellent value for money from the 'Ultimate Wedding Package'. The grounds and hotel are charming and traditional and the setting can be personalised according to your theme. The majority of our guests travelled from across the UK so we were able to make a weekend of it with a dinner the night before where new and old friends could meet up. The food was outstanding and our guests spoke very highly of this and the quality of service. All of the staff were friendly and welcoming. The wedding coordinating team, Grace, Roy and Lisa are talented, calm and reassuring which was invaluable throughout the process from initial booking to final checkout. We highly recommend the Best Western Valley Hotel Ironbridge.

  Beautiful setting, fantastic service with great attention to detail. We also appreciated the excellent value for money from the 'Ultimate Wedding Package'. The grounds and hotel are charming and traditional and the setting can be personalised according to your theme. The majority of our guests travelled from across the UK so we were able to make a weekend of it with a dinner the night before where new and old friends could meet up. The food was outstanding and our guests spoke very highly of this and the quality of service. All of the staff were friendly and welcoming. The wedding coordinating team, Grace, Roy and Lisa are talented, calm and reassuring which was invaluable throughout the process from initial booking to final checkout. We highly recommend the Best Western Valley Hotel Ironbridge.

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