Billesley Manor Hotel Reviews
More informationReviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
49 reviews
100% recommend it
-
Quality of the service 5 out of 5 rating
-
Response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value for money 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Badges
+8
User photos
-
Featured
Susie Sent on 07/06/20244.8 out of 5 rating-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Fabulous intimate wedding venue
We recently had a small Registry office wedding in Stratford upon Avon and decided to book Billesley Manor for our intimate wedding meal and celebration for 14 guests. We had a fantastic wedding day at Billesley. From our pre stay there, breakfasts, dinners, afternoon tea, Spa treatments to our fabulous wedding celebration the staff there made it such a perfect time for us. Wanted to especially thank Laura who co-ordinated the day and Michael who served us our wedding meal - he made us all feel so special and was so attentive. Thanks also to all the other staff in the reception, bar area and restaurant you are all such a friendly, helpful bunch. Love Billesley Manor it is such a special place to celebrate your wedding or just to stay for a few days - everyone there makes you feel so at home ❤️We recently had a small Registry office wedding in Stratford upon Avon and decided to book Billesley Manor for our intimate wedding meal and celebration for 14 guests. We had a fantastic wedding day at Billesley. From our pre stay there, breakfasts, dinners, afternoon tea, Spa treatments to our fabulous wedding celebration the staff there made it such a perfect time for us. Wanted to especially thank Laura who co-ordinated the day and Michael who served us our wedding meal - he made us all feel so special and was so attentive. Thanks also to all the other staff in the reception, bar area and restaurant you are all such a friendly, helpful bunch. Love Billesley Manor it is such a special place to celebrate your wedding or just to stay for a few days - everyone there makes you feel so at home ❤️-
-
-
+3 Photos
Billesley Manor Hotel's reply:
Thank you so much for leaving such a lovely review, it was an absolute pleasure planning your big day and we hope to welcome you back each year as you celebrate your anniversary. Love Laura, Fran and the team x -
Quality of the service
-
Tracey H. Sent on 17/09/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing Venue , excellent service throughout
Hi Fran and Laura
I just wanted to write and say a massive thank you to you and your amazing team of staff at Billesley for making Amy and Phils wedding such a special occasion on Saturday. Firstly , thank you for listening and help with the planning for the big day this really helped Amy and Phil and gave them confidence that the day was going to go smoothly which it did . Guests throughly enjoyed the whole experience, and those who stayed absolutely loved the huge comfortable beds , the spa and the spectacular grounds of the hotel was the feed back we received .
I would like to say a special mention and thank you goes to Vivienne for her first class service throughout the day and evening . She truly is an excellent member of your staff who brings a wealth of knowledge and experience and ensures everything runs smoothly. She put the bridal party at ease and was reassuring at the right time. Billesley are very lucky to have such a hard working professional member of staff who is worth her weight in gold to any company.
Secondly , I wanted to say thank you again for going the extra mile with the medical issue we had that was truly such a kind thoughtful thing to do and we really appreciated it . We are happy to say after 2 doses of capol little Jack managed to take to the dance floor for an hour . Hopefully in a few days he will be back to himself . Lesson learnt always keep some sachets of capol in your bag at all times !!
Thirdly thank you for arranging the beautiful weather the day could not have been more perfect.
We will be visiting Billesley again to use the spa facilities , bar and restaurant when we can so may see you when we visit from time to time .
All the best to you all and thank you for making Amy and Phil’s wedding day a day to rememberHi Fran and Laura
I just wanted to write and say a massive thank you to you and your amazing team of staff at Billesley for making Amy and Phils wedding such a special occasion on Saturday. Firstly , thank you for listening and help with the planning for the big day this really helped Amy and Phil and gave them confidence that the day was going to go smoothly which it did . Guests throughly enjoyed the whole experience, and those who stayed absolutely loved the huge comfortable beds , the spa and the spectacular grounds of the hotel was the feed back we received .
I would like to say a special mention and thank you goes to Vivienne for her first class service throughout the day and evening . She truly is an excellent member of your staff who brings a wealth of knowledge and experience and ensures everything runs smoothly. She put the bridal party at ease and was reassuring at the right time. Billesley are very lucky to have such a hard working professional member of staff who is worth her weight in gold to any company.
Secondly , I wanted to say thank you again for going the extra mile with the medical issue we had that was truly such a kind thoughtful thing to do and we really appreciated it . We are happy to say after 2 doses of capol little Jack managed to take to the dance floor for an hour . Hopefully in a few days he will be back to himself . Lesson learnt always keep some sachets of capol in your bag at all times !!
Thirdly thank you for arranging the beautiful weather the day could not have been more perfect.
We will be visiting Billesley again to use the spa facilities , bar and restaurant when we can so may see you when we visit from time to time .
All the best to you all and thank you for making Amy and Phil’s wedding day a day to remember -
Quality of the service
-
Lydia S. Sent on 13/08/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The wedding of my dreams!
I recently had my wedding at the Billesley Manor and I cannot recommend enough. The wedding day went so smoothly thanks to the team, they took care of all the final details on the morning of the big day so I could relax and get ready - everything was perfect.
The wedding reception and buffet on the evening were delicious, our guests had the best time and said it was one of the best weddings they have been to.
The beautiful gardens lead into the reception room, making the day run smoothly.
The rooms at the Billesley manor are so grand and have so much history it is really is an exquisite place. I will definitely be back for a stay soon.I recently had my wedding at the Billesley Manor and I cannot recommend enough. The wedding day went so smoothly thanks to the team, they took care of all the final details on the morning of the big day so I could relax and get ready - everything was perfect.
The wedding reception and buffet on the evening were delicious, our guests had the best time and said it was one of the best weddings they have been to.
The beautiful gardens lead into the reception room, making the day run smoothly.
The rooms at the Billesley manor are so grand and have so much history it is really is an exquisite place. I will definitely be back for a stay soon. -
Quality of the service
-
Steve H. Sent on 18/05/20245 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Best Wedding Venue
The hotel is special. Beautifully and sympathetically decorated, it kinda gives you a hug and makes you feel at home. The staff are excellent and couldn't have supported or made us feel more at home if they tried. We both wish we could do it all again with Laura , Fran ,Viv and their team. 1st ClassThe hotel is special. Beautifully and sympathetically decorated, it kinda gives you a hug and makes you feel at home. The staff are excellent and couldn't have supported or made us feel more at home if they tried. We both wish we could do it all again with Laura , Fran ,Viv and their team. 1st ClassBillesley Manor Hotel's reply:
Dear Steve and Lois,
It was an absolute pleasure to plan your big day with you and see it come to beautiful fruition on the day. Wishing you both a lifetime of happiness,
Please do stay in touch,
Laura and Fran x -
Quality of the service
-
Debbie Sent on 07/11/20225 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Perfect in every way
Naomi and the entire staff at Billesley Manor could not have been more helpful. On the day of our wedding the weather was very changeable and the team rallied to switch from outside in the topiary garden to the Stuart room that was beautiful. I would highly recommend this venue.Naomi and the entire staff at Billesley Manor could not have been more helpful. On the day of our wedding the weather was very changeable and the team rallied to switch from outside in the topiary garden to the Stuart room that was beautiful. I would highly recommend this venue.Billesley Manor Hotel's reply:
Hi Debbie,
Thank you so much for this amazing feed back, it was a pleasure hosting your big day.
Best, all the team at Billesley Manor -
Quality of the service
-
Letitia B. Sent on 15/06/20215 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
A fantastic venue
We were one of the unlucky couples where covid affected our wedding date. The staff at Billesley Manor were fantastic from the moment we booked. They were proactive and helped us with rescheduling.
Staff were accommodating and informative when we asked them questions.
We were never made to feel like our wedding was any less important than a larger wedding. We were never rushed and someone was always on hand to help.
The staff were friendly, helpful and reduced stress by doing the small jobs without us ever having to ask.
The grounds and rooms are beautiful and perfect for wedding photos. The beds and baths were huge and luxurious in the suites.
The food was of very high quality and has left us dreaming going back for more. The chefs have put together an excellent and varied menu that satisfied all of our guests and their dietary requirements.We were one of the unlucky couples where covid affected our wedding date. The staff at Billesley Manor were fantastic from the moment we booked. They were proactive and helped us with rescheduling.
Staff were accommodating and informative when we asked them questions.
We were never made to feel like our wedding was any less important than a larger wedding. We were never rushed and someone was always on hand to help.
The staff were friendly, helpful and reduced stress by doing the small jobs without us ever having to ask.
The grounds and rooms are beautiful and perfect for wedding photos. The beds and baths were huge and luxurious in the suites.
The food was of very high quality and has left us dreaming going back for more. The chefs have put together an excellent and varied menu that satisfied all of our guests and their dietary requirements.-
-
-
+3 Photos
Billesley Manor Hotel's reply:
Hi Letitia,
thank you so much for this amazing feed back I have sent this to the team who looked after you on the day.
it is very much appreciated, could I ask you to add this onto trip advisor, and would it be ok for us to use this on our social media ?
I have attached the link below for trip advisor
https://www.tripadvisor.co.uk/UserReviewEdit-g186399-d210453-Billesley_Manor_Hotel_and_Spa-Stratford_upon_Avon_Warwickshire_England.html
Kindest Regards
Naomi
Billesley Manor -
Quality of the service
-
Geraldine C. Sent on 20/02/20214.6 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 4.0 out of 5 rating
-
Flexibility 4.0 out of 5 rating
Lovely day
We had a fantastic day, we stayed the night prior and they got the function room ready early so I could decorate it the night before instead of on the day. Viv was the best part of our day, she could not have done more and even after we got home when I noticed she had signed the guest book. The only downside side was the hotel had started their refurbishment so the bridal suite wasn’t ready.We had a fantastic day, we stayed the night prior and they got the function room ready early so I could decorate it the night before instead of on the day. Viv was the best part of our day, she could not have done more and even after we got home when I noticed she had signed the guest book. The only downside side was the hotel had started their refurbishment so the bridal suite wasn’t ready. -
Quality of the service
-
Natasha Sent on 27/02/20195 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wedded Bliss
Wedded Bliss
We held are wedding at the Billesley Manor Hotel on Easter Monday and can honestly say that from the first contact with the Hotel and Naomi Wickes the Wedding Co-ordinator we could have asked no more. The service and advice we received was first class; the planning accurate and detailed; and the execution perfect. Our Wedding which was conducted in the Great Hall had 42 Guests, with a number staying overnight. Our day included the Wedding Ceremony; the Wedding Breakfast; and evening entertainment. An added plus is the fantastic gardens for the photos. Thank you Naomi and all the staffWedded Bliss
We held are wedding at the Billesley Manor Hotel on Easter Monday and can honestly say that from the first contact with the Hotel and Naomi Wickes the Wedding Co-ordinator we could have asked no more. The service and advice we received was first class; the planning accurate and detailed; and the execution perfect. Our Wedding which was conducted in the Great Hall had 42 Guests, with a number staying overnight. Our day included the Wedding Ceremony; the Wedding Breakfast; and evening entertainment. An added plus is the fantastic gardens for the photos. Thank you Naomi and all the staff -
Quality of the service
-
Katy Sent on 27/02/20195 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great Day
Great Day
Attended a family wedding and had a lovely day. Staff very helpful, attentive and .jolly! Good food, good service, in a homely traditional setting. Good attention to detail. Highly recommended. Thank you.Great Day
Attended a family wedding and had a lovely day. Staff very helpful, attentive and .jolly! Good food, good service, in a homely traditional setting. Good attention to detail. Highly recommended. Thank you. -
Quality of the service
-
Katy Sent on 03/01/20195 out of 5 rating
-
Quality of the service 5.0 out of 5 rating
-
Response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value for money 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The most magical day!
We had our wedding at Billesley Manor, the staff, food, beautiful gardens made our winter wedding a day we will never forget. Naomi, and Vivienne were so incredibly helpful and attentive! highly recommend!We had our wedding at Billesley Manor, the staff, food, beautiful gardens made our winter wedding a day we will never forget. Naomi, and Vivienne were so incredibly helpful and attentive! highly recommend! -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?