Birchwood Park Golf & Country Club Reviews
More informationReviews
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Quality of the service 4.8 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value for money 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Badges
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Ellie Sent on 17/12/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rooms looked so beautiful
We had the most amazing day and thank you and Megan for your help in making the day as brilliant as it was. The staff who worked on the day were absolutely great, we had the best day and the rooms looked so beautiful.
The serving of the food was on time and the mints with the tea and coffee was lovely touch. The dessert was wow.
Thank you again!
Ellie and MathyWe had the most amazing day and thank you and Megan for your help in making the day as brilliant as it was. The staff who worked on the day were absolutely great, we had the best day and the rooms looked so beautiful.
The serving of the food was on time and the mints with the tea and coffee was lovely touch. The dessert was wow.
Thank you again!
Ellie and MathyBirchwood Park Golf & Country Club's reply:
Hi Ellie and Mathy,
Thank you for taking time in leaving us with feedback. Your comments are great reading and we are very pleased that your beautiful day was so memorable.
I will ensure Megan and the food & beverage team get your feedback.
It was a pleasure hosting you both and your guest and wish you both the best for the future.
Kind Regards
Birchwood Park Golf & Country Club -
Quality of the service
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Kathleen Sent on 17/12/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Team Make It
The hard work put in by the team made our day run smoothly. Every detail was taken care off and the staff went over and beyond to make the day extra special. The food was on point and presented like a Michelin style restaurant.
Thank you to Megan and Jemma for making it all happen.
Kathleen and BerryThe hard work put in by the team made our day run smoothly. Every detail was taken care off and the staff went over and beyond to make the day extra special. The food was on point and presented like a Michelin style restaurant.
Thank you to Megan and Jemma for making it all happen.
Kathleen and BerryBirchwood Park Golf & Country Club's reply:
Hi Kathleen and Berry,
Thank you for taking time out to write us a wonderful review. It was really nice getting to know you both and we are so happy that the day went as planned.
You feedback and comments will be passed to the whole team that help make you day so special.
Once again thank you and all the best for the future.
Birchwood Park Golf and Country Club -
Quality of the service
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Chris Sent on 25/07/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mrs and Mrs Ackland
Me and now my wife had one amazing day at birchwood on the 31st of May 2019 and our family and friends had a fantastic time too, A gay wedding to remember lol. Gemma, Holly and the other staff was fantastic and very helpful, they planned all the timing so that everything was perfect and before the wedding if I needed to speak to them they was there making our day perfect, emails and calls straight back and delt with asap, just totally amazing and stress free.
DJ was brilliant and even had a magic mirror which they ordered for us which was perfect and as a massive Michael Jackson fan, I myself ordered a tribute act (MJ) and both Gemma, holly and the DJ communicated with him to make it run perfectly, just one amazing team, I would highly recommend to have your wedding here.
Thanks birchwood
Lots of love
Mrs and Mrs AcklandMe and now my wife had one amazing day at birchwood on the 31st of May 2019 and our family and friends had a fantastic time too, A gay wedding to remember lol. Gemma, Holly and the other staff was fantastic and very helpful, they planned all the timing so that everything was perfect and before the wedding if I needed to speak to them they was there making our day perfect, emails and calls straight back and delt with asap, just totally amazing and stress free.
DJ was brilliant and even had a magic mirror which they ordered for us which was perfect and as a massive Michael Jackson fan, I myself ordered a tribute act (MJ) and both Gemma, holly and the DJ communicated with him to make it run perfectly, just one amazing team, I would highly recommend to have your wedding here.
Thanks birchwood
Lots of love
Mrs and Mrs AcklandBirchwood Park Golf & Country Club's reply:
Chris and Santha, thank you so much for such a lovely review. Hope you are both enjoying married life. It was such a pleasure to plan your special day with you, so thank you for letting us be part of it. The Michael Jackson tribute with the element of surprise for your guests was such a nice touch to your day! On behalf of Birchwood Park we wish you every joy and happiness in the future. -
Quality of the service
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Peter Sent on 17/06/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Twilight Wedding
What can we say Jemma & Holly you are amazing everything we asked for you sorted for us. The food was great and plenty of it. The staff were all very friendly and polite. The only downside was the weather which no one can control but it still went smoothly. Thanks to you all for making our day very special and memorable.What can we say Jemma & Holly you are amazing everything we asked for you sorted for us. The food was great and plenty of it. The staff were all very friendly and polite. The only downside was the weather which no one can control but it still went smoothly. Thanks to you all for making our day very special and memorable.Birchwood Park Golf & Country Club's reply:
Jan and Peter, what a lovely review thank you so much. It was such a pleasure to assist in making your day so special. We will miss dealing with you both!! Make sure you aren't strangers to us please! We wish you all the happiness in your married life together.. Holly and Jemma. -
Quality of the service
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Peter Sent on 13/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Midweek wedding
Fabulous venue and fabulous staff. Holly and Jemma wedding planners always available to discuss preparations and nothing too much trouble. Had small wedding and by dividing room it felt very intimate and special. Wedding breakfast was a total success satisfying our most fussy eaters, delicious. Evening buffet the same with guests commenting on how nice food was. Evening reception was brilliant and staff always efficient and polite. We had a wonderful day thanks to all those involved from Birchwood and we would both like to thank you for making our day so special, you even managed to get the Sun to shine! Would highly recommend .Fabulous venue and fabulous staff. Holly and Jemma wedding planners always available to discuss preparations and nothing too much trouble. Had small wedding and by dividing room it felt very intimate and special. Wedding breakfast was a total success satisfying our most fussy eaters, delicious. Evening buffet the same with guests commenting on how nice food was. Evening reception was brilliant and staff always efficient and polite. We had a wonderful day thanks to all those involved from Birchwood and we would both like to thank you for making our day so special, you even managed to get the Sun to shine! Would highly recommend .Birchwood Park Golf & Country Club's reply:
Thank you for such a wonderful review, it was our absolute pleasure. What a special day it was and we were honoured to witness such a happy day with such love and magic.
We look forward to welcoming you back for one of our many events.
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Quality of the service
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Susan Sent on 07/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Reception
I booked the smaller part of the bar for a reception for 45 people it was screened of so did not mix in with other guests . I cannot praise the staff highly enough especially KUBY and JIMMY nothing was too much trouble for them .The food was a buffet but was so fresh and tasty quite unlike other venues I've been to Everything was packed up the next day when I went to collect everything
Thank you to all from the girls who helped me plan it to the bar staffI booked the smaller part of the bar for a reception for 45 people it was screened of so did not mix in with other guests . I cannot praise the staff highly enough especially KUBY and JIMMY nothing was too much trouble for them .The food was a buffet but was so fresh and tasty quite unlike other venues I've been to Everything was packed up the next day when I went to collect everything
Thank you to all from the girls who helped me plan it to the bar staffBirchwood Park Golf & Country Club's reply:
Thank you so much for the lovely review. It was such a pleasure to host your very special reception here at Birchwood Park. I will pass on your lovely comments to all of our staff but especially to Jimmy and Kuby! We hope to see you around the club soon! -
Quality of the service
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Katrina Sent on 02/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best of Days!
Our daughter and son-in-law had their reception at the Birchwood - 120 seated meal and then a buffet for 200 in the evening. The food was delicious and served quickly, and many guests commented how good it was. All of the staff couldn't have been more helpful and we felt completely supported throughout the process. It was such a joyful day and we would highly recommend this venue.Our daughter and son-in-law had their reception at the Birchwood - 120 seated meal and then a buffet for 200 in the evening. The food was delicious and served quickly, and many guests commented how good it was. All of the staff couldn't have been more helpful and we felt completely supported throughout the process. It was such a joyful day and we would highly recommend this venue.Birchwood Park Golf & Country Club's reply:
Katrina,
Thank you so much for your lovely review. It was an absolute pleasure, I had lovely feedback from the staff too who enjoyed making the day so special.
We hope to welcome you all to the club again in the future for one of our fabulous events!
Regards
Holly, Jemma and the Birchwood Team -
Quality of the service
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Shineid Sent on 21/02/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Perfect Day
We had our wedding at Birchwood Park in April 2018, all I can say is it was the most perfect, magical and beautiful venue, Holly our wedding planner was amazing, she made sure every little detail was catered for, she was brilliant and I knew I didn’t have to worry about anything. The venue was beautiful, the food was amazing and all the staff were so attentive and polite, our guests were overwhelmed at perfect our wedding was and it’s all thanks to Holly and everyone at Birchwood Park, Thank you so much for making our day so perfect and memorable xWe had our wedding at Birchwood Park in April 2018, all I can say is it was the most perfect, magical and beautiful venue, Holly our wedding planner was amazing, she made sure every little detail was catered for, she was brilliant and I knew I didn’t have to worry about anything. The venue was beautiful, the food was amazing and all the staff were so attentive and polite, our guests were overwhelmed at perfect our wedding was and it’s all thanks to Holly and everyone at Birchwood Park, Thank you so much for making our day so perfect and memorable xBirchwood Park Golf & Country Club's reply:
Shineid, What a lovely review thank you so much. It was more than a pleasure to help you with your perfect day and we are so pleased you had such a memorable day. This was a special one for me personally as it was one of the first weddings I booked and saw through! We hope you are enjoying married life and we would love to see you back at the venue for one of our many events or a nice meal in our restaurant! Regards, Holly. -
Quality of the service
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Julie Sent on 22/07/20161 out of 5 rating
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Quality of the service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value for money 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Wedding Reception
We booked out wedding reception here several months before the major building works started. Nothing was mentioned about it, so you can imagine our shock when we drove past the Birchwood and saw the beautiful area with building walls up, massive mounds of sand & dirt & JCB's! Although the back of the building by the lake was still attractive, the front to which guests would see when driving down, had completely lost it's curb appeal and had I known this I would have booked somewhere else. When I rang them about it, they weren't really interested, just made poor excuses, which was really disappointing! However, on the day, the staff at the bar & waiting on us were very efficient and helpful and that part went smoothly. Also, the food was excellent. Unfortunately, the experience was ruined, as the balcony to the room didn't have a sign up warning guests about the huge step down onto it and one of my guests had a very nasty fall and had to go home! I wouldn't recommend this venue, as they are more concerned about making money than they are about keeping their guests happy!We booked out wedding reception here several months before the major building works started. Nothing was mentioned about it, so you can imagine our shock when we drove past the Birchwood and saw the beautiful area with building walls up, massive mounds of sand & dirt & JCB's! Although the back of the building by the lake was still attractive, the front to which guests would see when driving down, had completely lost it's curb appeal and had I known this I would have booked somewhere else. When I rang them about it, they weren't really interested, just made poor excuses, which was really disappointing! However, on the day, the staff at the bar & waiting on us were very efficient and helpful and that part went smoothly. Also, the food was excellent. Unfortunately, the experience was ruined, as the balcony to the room didn't have a sign up warning guests about the huge step down onto it and one of my guests had a very nasty fall and had to go home! I wouldn't recommend this venue, as they are more concerned about making money than they are about keeping their guests happy! -
Quality of the service
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Danielle Sent on 07/01/20155 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding venue!
We got married here in October 2014, couldn't fault anything! Rebecca, the wedding planner, was fantastic. So helpful, great ideas and great visions. I asked her to decorate the room how she thought would look nice and it was utterly perfect! All the staff on the day couldn't be more helpful. The food was AMAZING, every single guest couldn't believe how nice it all was. All in all, I couldn't fault them, had the best day :)We got married here in October 2014, couldn't fault anything! Rebecca, the wedding planner, was fantastic. So helpful, great ideas and great visions. I asked her to decorate the room how she thought would look nice and it was utterly perfect! All the staff on the day couldn't be more helpful. The food was AMAZING, every single guest couldn't believe how nice it all was. All in all, I couldn't fault them, had the best day :) -
Quality of the service
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Did the reviews win you over?