Botleys Mansion Reviews
Reviews
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4.9 out of 5 rating
4.9 out of 5 rating
118 reviews
98% recommend it
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![Zara]()
Zara P. Sent on 15/11/2024Our dream wedding at Botleys Mansion, truly the most magical day!
Botleys Mansion was the first venue we visited, and from the moment we arrived, we knew it was the one. Dean, the House Manager, gave us a tour, and we were absolutely captivated by the venue, the team, and the incredible atmosphere. We still went on to view other venues afterwards, but we knew Botleys was where we wanted to get married and quickly paid the deposit to secure our October date.
One of the standout features for me as a bride was The Harper Planner. Having a single, well-organized platform to coordinate everything with the venue made the entire planning process smooth and stress-free. Throughout the planning process, Botley's staff were on hand to answer any of our questions. We even visited the venue three more times with our parents, suppliers and for the tasting evening - what a special and memorable night that was, possibly my favourite part of wedding planning! We also had several check-in Zoom calls with the venue where they answered all of our questions and were so supportive and reassuring throughout. Special mention to the Botleys catering team for the incredible wedding breakfast and canapés, our guests commented that it was the best wedding food they had ever eaten!
On our wedding day, we were introduced to Marie, our Day Coordinator, and I can’t thank her enough for her outstanding support. She ensured everything ran flawlessly, offered invaluable advice (like not scrunching up our face for the confetti shot), made sure we ate, kept glasses of fizz at the ready, and regularly checked in to make sure we were relaxed and happy. Botleys also took care of all the setup and packing up of the items we brought, executing everything perfectly. This allowed us to focus entirely on enjoying the day without a worry.
I cannot recommend Botleys Mansion enough, we planned our wedding
in 8 months and they truly gave us the wedding of our dreams. We can't believe it's all over and would love to relive the day again as it was honestly the best day of our lives. Thank you Botleys Mansion, for everything! -
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![Owen]()
Owen G. Sent on 04/12/2024The day itself was great, however the administration beforehand and afterwards was very disappointing.
The venue is beautiful, the food is great, good selection of drinks, however the administration and support in planning and afterwards left a lot to be desired.
Numerous times during our planning process we were told incorrect and contradictory information in person or via email which created a lot of unnecessary stress and engagement with managers to sort out i.e. our original quote was significantly different to our billed amount. Multiple times we had to chase staff for information and responses to our emails and calls for answers to basic questions.
The day itself went great and we had a fantastic time but for a venue of this calibre you could find somewhere else that provides a more professional and stress free planning process.Botleys Mansion's reply:
Good afternoon Owen,
I hope you and Megan are both well and enjoying married life!
Thank you for your feedback. We always strive to give to our couples the best experience with us, and that does not include only their wedding day itself, but also the process and time leading to the big day. So, it is with sadness that we read that you felt the administration before the wedding was not to the standard you expected. We do our best to help our couples in the process of planning. We have had a changeover in the team that happened in the time you were planning your wedding, and I believe that might have caused the incidents you are referring to. We want to reassure you that this was not our intention, and we sincerely apologise for any inconvenience and stress caused.
I am very happy that the day itself was fantastic. We always aim to give the best day to our couples and fill their wedding day with lovely memories to cherish for life.
Once again, thank you for taking the time to send over your feedback. We hope that, despite of the parts that were not as great, you had the wedding day you imagined and that it will be a day to remember for life.
Kind regards,
Amber Trakimaite
House Manager -
![Gisele]()
Gisele R. Sent on 01/09/2024The perfect day!
We just want to say a massive thank you to the amazing team at Botleys. The minute we entered the house on the open day we knew it we our wedding venue. The staff were so friendly and not at all pushy and we knew immediately we were in safe hands. Lucy, as our wedding coordinator could not have done more for us. She understood exactly what we wanted and made it all happen. She and her team were so caring of us and all our guests. Maxine, as well, did everything to extend our night when our guests wanted to carry on dancing. The whole wedding was just beautiful and seamless, the team are so talented and just really great people,
Honestly, thank you so much for the perfect day!
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![Andrea]()
Andrea A. Sent on 26/08/2024Magical and exclusive venue
My husband and i celebrated our wedding there in April this year and had such a wonderful and magical day.
At no point in planning did we think our wedding would be described as magical but we’ve kept hearing that from our guests feedback. The mansion was truly spectacular especially at sunset and the service from the team was top notch to match.
We had such a relaxed day and the managers on the day Sarah and emcee Tom did such an amazing job taking care of us so that we could focus on having fun.
Sarah was super attentive and thoughtful of my husband and I, making sure we had drinks at hand. Tom the host did an amazing job and adapted so well to the two of us. The events really went without a hitch with his direction.
The wonderful night managers and bar staff ensured seamless transitions into the night events. From letting me know early on re the delays in dance floor set up and making quick decisions re plan for fireworks etc! The bar staff had a tall order and I can safely say all our guest had plenty to drink so they did their job great!
The run up to the day was also a seamless process with Maddie and Megs direction. And the on the day management of external suppliers was superb! -
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![Daniel]()
Daniel C. Sent on 12/08/2024Beautiful venue
It was the only venue we saw because for us, it had potential for everything we wanted. The staff who worked there were all very kind and sweet and the organisers on the day were incredibly kind to us and helping things run smoothly. The venue itself is absolutely beautiful and the catering they provide is excellent! The best thing is it doesn’t matter if you want an outdoor or indoor wedding. The venue seems to provide a perfect blend of both. It’s also very private which means there is a very low chance of your party being interrupted by strangers. They were also very adaptable with our requests.
My only thing that brings it down slightly is the portal. While appreciate it is helpful for storing all the data for the wedding, it felt at times an over reliance on the usage of the portal meant we weren’t really sure who we were talking to at times. There were instances where one member of staff said one thing but then another member of staff would say something else. The portal itself also feels quite simplistic and slow so could do with a refresh. As a suggestion, perhaps the ability to allow 2 users on the portal rather than just 1 could be helpful.
Overall, our wedding day was absolutely perfect. The staff and venue was absolutely perfect on the day and we can’t thank botleys enough for making our special day one we will remember forever. -
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Ymke D. Sent on 31/05/2024
Our dream wedding!
From the first day we went to see Botleys Mansion till even after our wedding day, the service has been out of this world and cannot recommend enough!
Thanks to the online wedding planner, the fast responsiveness, and their recommendations we did not feel stressed ONE BIT! We actually got to enjoy the whole planning process and also felt like that anything we ever dreamed was possible.
From the wedding breakfast tasting to speaking with the team a few days prior to date, all went smoothly and with such a great energy and excitement.
Not only us, but also all of our guests were amazed by their service. We did not had to worry about anything on the day and could just enjoy ourselves and take it all in. They made sure that throughout our wedding day we had various moments to ourselves, just us, to take it all in. Also, the team really made sure that we at and drank enough to stay hydrated and energised.
The location and environment was also a BIG plus for us - in nature and close to the airport, to Dover, and to many hotels. As some of our family had to travel from abroad, they had plenty of options to attend our wedding.
Words cannot express how grateful we are that we choose this beautiful venue for our wedding day. It has been an absolute dream!! -
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