Brandshatch Place Hotel & Spa Reviews

Reviews

Badges

• Trina Sent on 29/08/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Summer Wedding 2019

  After being greeted so warmly by all the staff and suppliers at one of the wedding open days, and seeing all the hotel had to offer my daughter knew that Brandshatch Place Hotel was the right venue for their wedding.
  
  Throughout the planning stage from meetings to menu and wine tastings and during the weekend of the wedding all the staff were so friendly and so helpful,
  
  The day surpassed our expectations, nothing was too much trouble and everyone worked so hard to make it the most perfect day.

  After being greeted so warmly by all the staff and suppliers at one of the wedding open days, and seeing all the hotel had to offer my daughter knew that Brandshatch Place Hotel was the right venue for their wedding.
  
  Throughout the planning stage from meetings to menu and wine tastings and during the weekend of the wedding all the staff were so friendly and so helpful,
  
  The day surpassed our expectations, nothing was too much trouble and everyone worked so hard to make it the most perfect day.

  Brandshatch Place Hotel & Spa's reply:

  Dear Trina,
  Thank you for your kind words and it was a complete pleasure to host your daughters wedding. We wish them every happiness for their future together.
• Sophie Sent on 26/08/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing venue

  The facilities and staff at Brandshatch Place are second to none. Every detail was planned in advance and all our wants and needs were met. The staff on the day were friendly, helpful and the day ran seamlessly. Nothing was too much trouble and the rooms and food was amazing. We wish we could do it all again!

  The facilities and staff at Brandshatch Place are second to none. Every detail was planned in advance and all our wants and needs were met. The staff on the day were friendly, helpful and the day ran seamlessly. Nothing was too much trouble and the rooms and food was amazing. We wish we could do it all again!

  Brandshatch Place Hotel & Spa's reply:

  Dear Sophie & Steve,
  
  Thank you for your lovely review and it was a pleasure to host your special day. We will look forward to welcoming you back to the hotel in the future.
  
  
• Debbie Sent on 28/04/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Perfect wedding day at Brandshatch Place Hotel & S

  We had the most perfect wedding day at this fantastic venue. From the very start the staff bent over backwards to accommodate our requests. Nothing was too much trouble.
  
  We were made to feel special and the wedding felt very personal. The attention to detail was impressive, even giving the bride slippers to wear during the meal so she could take off the heels!
  
  We were so impressed with the staff at the hotel, who are all very polite, friendly and professional. It felt like our wedding really mattered to them despite the fact they hosts weddings most weekends.
  
  The meal was beautiful and the service impeccable. It was great to be able to give our guests a choice of menu which a lot of other venues don't offer.
  
  The function room looked absolutely stunning, the candelabras with lit candles being a lovely feature. Everything ran like clockwork, the staff made it feel very relaxed and effortless although they obviously worked extremely hard.
  
  All our guest have been very complimentary about the wedding venue, so many have said it was the best wedding they have been to! For us it was simply perfect.
  
  We could go on, every detail was thought of, indeed some we hadn't even thought of!
  
  Thank you Brandshatch Place Hotel for the most special wedding, we could not have asked for more and have such happy memories of a wonderful day.

  We had the most perfect wedding day at this fantastic venue. From the very start the staff bent over backwards to accommodate our requests. Nothing was too much trouble.
  
  We were made to feel special and the wedding felt very personal. The attention to detail was impressive, even giving the bride slippers to wear during the meal so she could take off the heels!
  
  We were so impressed with the staff at the hotel, who are all very polite, friendly and professional. It felt like our wedding really mattered to them despite the fact they hosts weddings most weekends.
  
  The meal was beautiful and the service impeccable. It was great to be able to give our guests a choice of menu which a lot of other venues don't offer.
  
  The function room looked absolutely stunning, the candelabras with lit candles being a lovely feature. Everything ran like clockwork, the staff made it feel very relaxed and effortless although they obviously worked extremely hard.
  
  All our guest have been very complimentary about the wedding venue, so many have said it was the best wedding they have been to! For us it was simply perfect.
  
  We could go on, every detail was thought of, indeed some we hadn't even thought of!
  
  Thank you Brandshatch Place Hotel for the most special wedding, we could not have asked for more and have such happy memories of a wonderful day.
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• Joe Sent on 15/12/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Seamless

  Just wanted to thank you and your team for making our Wedding day such a special day.
  
  Everything went seamlessly and without any issues and we could not be any happier.

  Just wanted to thank you and your team for making our Wedding day such a special day.
  
  Everything went seamlessly and without any issues and we could not be any happier.
• Mary Sent on 07/06/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing Team

  Your team were so amazing. I couldn't fault them! Thank you for being an outstanding wedding coordinator. Everything was perfect.

  Your team were so amazing. I couldn't fault them! Thank you for being an outstanding wedding coordinator. Everything was perfect.
• Fernando Sent on 06/06/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Exceptional quality

  Thank everyone for their professionalism and exceptional quality of attention.
  Everything went absolutely perfect!! We felt welcome, exceptionally well looked after and attended. The staff was courteous, kind, helpful , every detail was considered.
  
  We are very grateful for a fantastic experience.
  
  Once again, thanks very much indeed for everything and please extend our gratitude to the rest of the team.

  Thank everyone for their professionalism and exceptional quality of attention.
  Everything went absolutely perfect!! We felt welcome, exceptionally well looked after and attended. The staff was courteous, kind, helpful , every detail was considered.
  
  We are very grateful for a fantastic experience.
  
  Once again, thanks very much indeed for everything and please extend our gratitude to the rest of the team.
• Anonymous Sent on 06/06/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Brilliant Day

  We really had such a brilliant day from start to finish and a big thank you for everybody for all their hard work. We were looked after so well. And the bunny napkins were amazing We loved them they were much better than We imagined them to be in fact we were so delighted with how everything looked in the terrace suite it looked beautiful and very elegant.

  We really had such a brilliant day from start to finish and a big thank you for everybody for all their hard work. We were looked after so well. And the bunny napkins were amazing We loved them they were much better than We imagined them to be in fact we were so delighted with how everything looked in the terrace suite it looked beautiful and very elegant.
• Vivienne Sent on 06/06/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Singing the praises of the hotel staff

  Thank you for all your assistance in making Alaina & Lee’s day so perfect, we were so lucky with the weather.
  
  Everybody was singing the praises of the hotel staff and I would like to say a special thank you to the receptionist on Friday night / Saturday morning,
  She is a real asset.

  Thank you for all your assistance in making Alaina & Lee’s day so perfect, we were so lucky with the weather.
  
  Everybody was singing the praises of the hotel staff and I would like to say a special thank you to the receptionist on Friday night / Saturday morning,
  She is a real asset.
• Mrs Sent on 03/03/2017
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The absolute best day of our lives !

  In the lead up to the wedding everything went perfectly well. Staff always in hand to talk with you and support you. We honestly couldn't of wishes for anything more on our big day- but overal, start to finish, the service was just amazing. Every little detail was taken care of, no hiccups no stresses, we had 100 day guess, 40% of these young children.
  Here's the email we sent staff afew days after the wedding. I think this really sums up everything!!!
  
  Emma & Team, ( please share )
  
  We honestly don't know where to start! We had such an amazing day! More than we could of ever imagined! We will be popping in shortly to give personal thanks! All of the staff were absolutely OUTSTANDING !
  Our special thanks goes to Emma, Paul, Brad - we have no words to thank you for making our day so very lovely and looking after us and our family ! Your hard work and care was 100% the whole entire time! Thank you again from the bottom of our hearts xxx
  
  Mr & Mrs Toop

  In the lead up to the wedding everything went perfectly well. Staff always in hand to talk with you and support you. We honestly couldn't of wishes for anything more on our big day- but overal, start to finish, the service was just amazing. Every little detail was taken care of, no hiccups no stresses, we had 100 day guess, 40% of these young children.
  Here's the email we sent staff afew days after the wedding. I think this really sums up everything!!!
  
  Emma & Team, ( please share )
  
  We honestly don't know where to start! We had such an amazing day! More than we could of ever imagined! We will be popping in shortly to give personal thanks! All of the staff were absolutely OUTSTANDING !
  Our special thanks goes to Emma, Paul, Brad - we have no words to thank you for making our day so very lovely and looking after us and our family ! Your hard work and care was 100% the whole entire time! Thank you again from the bottom of our hearts xxx
  
  Mr & Mrs Toop
• Joanne Sent on 23/02/2017
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Jo & Jum's Perfect Wedding Day

  Well what can I say.....
  We both wanted a venue where all our friends & family could share our special day under one roof, with the choice of booking a room for themselves.
  Brandshatch Place Hotel was the first venue i visited July '16 (actually the only one!!) because it felt perfect for me. Especially after speaking with Lizzie (wedding coordinator) i was then making enquires what dates available for 2017! Then 17th Feb '17 was free, so i was more than happy as its our 3rd anniversary together....it also meant just over 6 months to organise!!!!
  I can honestly say from the start Lizzie was always on hand for me by phone/email.
  I stayed overnight before with my mum/bridesmaids for my big day which was the perfect chilled out evening. After breakfast it all began....
  We had a sneak preview of Lisa's work (Flowers&Sparkle) which was amazing.
  Then it was time to get ready.....anything we wanted the staff were there on hand to assist us. Barry (Toastmaster) together with the Function manager insured smooth running from start to finish.
  Everyone kept saying how calm i was. I honestly feel knowing you have everything in place and a team around you like i had at Brandshatch there isnt anything to be nervous about. 100% job well done to one & all
  Jum & I cant thank you enough and we know where we are spending our 1st Anniversary!!!
  Xxxx

  Well what can I say.....
  We both wanted a venue where all our friends & family could share our special day under one roof, with the choice of booking a room for themselves.
  Brandshatch Place Hotel was the first venue i visited July '16 (actually the only one!!) because it felt perfect for me. Especially after speaking with Lizzie (wedding coordinator) i was then making enquires what dates available for 2017! Then 17th Feb '17 was free, so i was more than happy as its our 3rd anniversary together....it also meant just over 6 months to organise!!!!
  I can honestly say from the start Lizzie was always on hand for me by phone/email.
  I stayed overnight before with my mum/bridesmaids for my big day which was the perfect chilled out evening. After breakfast it all began....
  We had a sneak preview of Lisa's work (Flowers&Sparkle) which was amazing.
  Then it was time to get ready.....anything we wanted the staff were there on hand to assist us. Barry (Toastmaster) together with the Function manager insured smooth running from start to finish.
  Everyone kept saying how calm i was. I honestly feel knowing you have everything in place and a team around you like i had at Brandshatch there isnt anything to be nervous about. 100% job well done to one & all
  Jum & I cant thank you enough and we know where we are spending our 1st Anniversary!!!
  Xxxx

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