The Bromley Court Hotel Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
93 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
+7
User photos
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Crystal K. Sent on 18/10/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding venue - don’t delay, book!!!!
We got married here on Saturday 12th October 2024. From start to finished they exceeded my expectations and are such a lovely team. They care about their guests and always remained prompt, professional, approachable and flexible. Communication was spot on and nothing was too much trouble for them. Hotel is clean, food was delicious and the garden is beautiful. Thank you Amy, Daisy, Antonio & team.We got married here on Saturday 12th October 2024. From start to finished they exceeded my expectations and are such a lovely team. They care about their guests and always remained prompt, professional, approachable and flexible. Communication was spot on and nothing was too much trouble for them. Hotel is clean, food was delicious and the garden is beautiful. Thank you Amy, Daisy, Antonio & team. -
Quality of the service
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Cherelle F. Sent on 09/11/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Memorable wedding reception
We chose Bromley Court Hotel to host our wedding reception, as my husband and I instantly fell in love with the hotel from our first viewing. Our wedding coordinator Amy (employee of the month for July) is the absolute best. She ensured that we had the day that we wanted and most importantly kept us calm throughout the process. Every email or telephone call, Amy ensured that she did her upmost to respond in a timely manner and overall was able to calm our pre-wedding jitters. Amy went above and beyond her role for us and is an asset to the team. We held our reception in the garden suite and trust me you will not be disappointed. From the decorations from 4yaParty to the space for sitting and dancing was amazing. The staff on the day were also brilliant, they were polite, professional, and friendly. We were treated like royalty. We had two wedding coordinators, who worked well with Amy to ensure that we did not need to worry about timings or the plans for the day.
The garden is beautiful, and we were fortunate to have lovely weather for our photographs. I stayed in the bridal suite the night before (on my own) and on the day of the wedding with my husband, whilst the bridesmaids stayed in the executive suite. Both rooms were spacious and comfortable. The staff surprised us with a bottle of prosecco, a card and rose petals in our room on our wedding night, which was an extra treat. Overall our whole experience was amazing and we highly recommend booking Bromley Court Hotel.
We chose Bromley Court Hotel to host our wedding reception, as my husband and I instantly fell in love with the hotel from our first viewing. Our wedding coordinator Amy (employee of the month for July) is the absolute best. She ensured that we had the day that we wanted and most importantly kept us calm throughout the process. Every email or telephone call, Amy ensured that she did her upmost to respond in a timely manner and overall was able to calm our pre-wedding jitters. Amy went above and beyond her role for us and is an asset to the team. We held our reception in the garden suite and trust me you will not be disappointed. From the decorations from 4yaParty to the space for sitting and dancing was amazing. The staff on the day were also brilliant, they were polite, professional, and friendly. We were treated like royalty. We had two wedding coordinators, who worked well with Amy to ensure that we did not need to worry about timings or the plans for the day.
The garden is beautiful, and we were fortunate to have lovely weather for our photographs. I stayed in the bridal suite the night before (on my own) and on the day of the wedding with my husband, whilst the bridesmaids stayed in the executive suite. Both rooms were spacious and comfortable. The staff surprised us with a bottle of prosecco, a card and rose petals in our room on our wedding night, which was an extra treat. Overall our whole experience was amazing and we highly recommend booking Bromley Court Hotel.
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+5 Photos
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Quality of the service
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Ramona Sent on 28/06/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Magical experience
The team made the day so magical and picture-perfect! They did everything to plan and executed it to a high standard. There was always someone to help if needed, and the quality of the food was amazing. The room booked for us the night before and the night of was lovely -- they also showered out bed with rose petals ;)
I would 100% recommend engaged couples to consider the hotel to host their wedding. They can do small, medium and big weddings as well. 5/5 star.The team made the day so magical and picture-perfect! They did everything to plan and executed it to a high standard. There was always someone to help if needed, and the quality of the food was amazing. The room booked for us the night before and the night of was lovely -- they also showered out bed with rose petals ;)
I would 100% recommend engaged couples to consider the hotel to host their wedding. They can do small, medium and big weddings as well. 5/5 star.The Bromley Court Hotel's reply:
Hi Ramona,
Thank you so much for your lovely review. It was our pleasure to be part of your special day at The Bromley Court Hotel.
Wishing your husband and yourself all the love and happiness in the world for your future together x -
Quality of the service
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Marina T. Sent on 23/07/20214 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Amazing wedding venue with lovely garden area
Me and my husband got married on the 10th July 2021, we had such a magical day and took amazing photos outside in the garden area. We had our wedding reception in the Wellington suite, our family and friends had a lovely time. The outside area was perfect for the kids to run around and we also enjoyed the outdoors throughout the day. We would like to thank all of the staff especially Jamie, Amy and Lucy for helping us throughout our wedding planning and also to make our day wonderful. Definitely recommend this as a wedding venue.Me and my husband got married on the 10th July 2021, we had such a magical day and took amazing photos outside in the garden area. We had our wedding reception in the Wellington suite, our family and friends had a lovely time. The outside area was perfect for the kids to run around and we also enjoyed the outdoors throughout the day. We would like to thank all of the staff especially Jamie, Amy and Lucy for helping us throughout our wedding planning and also to make our day wonderful. Definitely recommend this as a wedding venue.The Bromley Court Hotel's reply:
Hi Marina,
Thank you so much for your lovely review. The image shared is beautiful! It was our pleasure to be part of your special day at The Bromley Court Hotel.
Wishing your husband and yourself all the love and happiness in the world for your future together :) x -
Quality of the service
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Stephanie Sent on 10/11/20194 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Good wedding, but not extra special
The wedding day went well, but I would not highly recommend this place. There was too much unnecessary stress on the weeks leading up to the wedding. Not a lot of consideration and very rigid and strict compliance with the fine prints of the contract. I guess this would be a good place for a meeting or small celebration, but not as a wedding venue. Maybe we expected too much, and wanted it to be an extra special day.The wedding day went well, but I would not highly recommend this place. There was too much unnecessary stress on the weeks leading up to the wedding. Not a lot of consideration and very rigid and strict compliance with the fine prints of the contract. I guess this would be a good place for a meeting or small celebration, but not as a wedding venue. Maybe we expected too much, and wanted it to be an extra special day.The Bromley Court Hotel's reply:
Dear Mrs Limchao,
Thank you for your review. We are most concerned to read your comments as the issues you have raised are certainly not in keeping with the standards, quality and delivery of service normally associated with the Bromley Court Hotel, as you can read from previous reviews. In our industry, it is common practice to contract events such as Weddings so that terms and conditions can be followed by both parties. I can only apologise for not meeting your expectations. I do hope that you will afford us the opportunity to extend you and your husband a warm welcome back in the future, maybe to celebrate your first Wedding Anniversary. -
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Leanna Sent on 26/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Magical
I had my wedding here and wow the staff were amazing I couldn't fault them from start to finish nothing was a problem and they made my day magical if you are planning a wedding here is the place to have it it was amazing!!! The staff are amazing the bar staff on my wedding and the restaurant staff were amazing and of course the wedding co-ordinated Charlie xI had my wedding here and wow the staff were amazing I couldn't fault them from start to finish nothing was a problem and they made my day magical if you are planning a wedding here is the place to have it it was amazing!!! The staff are amazing the bar staff on my wedding and the restaurant staff were amazing and of course the wedding co-ordinated Charlie x -
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Hayley Sent on 25/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Would definitely recommend
We had our wedding here in August in the Wellington Suit. The whole day was amazing. Everything run smoothly. The staff were amazing. Even leading up to our big day the staff were very helpful.We had our wedding here in August in the Wellington Suit. The whole day was amazing. Everything run smoothly. The staff were amazing. Even leading up to our big day the staff were very helpful. -
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Karen Sent on 25/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Day
We had our wedding here yesterday in the Wellington Suite and had such an amazing day. The staff were absolutely fantastic and ensured everything went perfectly. The food was excellent and the service was faultless. Would not hesitate to recommend this as a wedding venue and the garden and patio areas are great. Thank you to everybody that made our day so very special.We had our wedding here yesterday in the Wellington Suite and had such an amazing day. The staff were absolutely fantastic and ensured everything went perfectly. The food was excellent and the service was faultless. Would not hesitate to recommend this as a wedding venue and the garden and patio areas are great. Thank you to everybody that made our day so very special. -
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Andrew Sent on 25/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic
What a fantastic place for a wedding, the staff were spot on and taking pictures in the garden was a dream. Add this to the first class food during the event and the next morning, wonderful rooms and convenient to get to.What a fantastic place for a wedding, the staff were spot on and taking pictures in the garden was a dream. Add this to the first class food during the event and the next morning, wonderful rooms and convenient to get to. -
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Mollie Sent on 25/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
WOW! What a venue
I had my wedding here at the weekend and WOW! What a venue. Staff were amazing and worked with us to achieve the best day imaginable. The food was superb and everything was just spot on. We were able to use the beautiful gardens to take lovely photos. The rooms are incredible . We have stayed here a couple of times now and I can't fault the rooms or the buffet the next day. I would recommend this hotel to anyone and definitely recommend it to people planning a wedding!!I had my wedding here at the weekend and WOW! What a venue. Staff were amazing and worked with us to achieve the best day imaginable. The food was superb and everything was just spot on. We were able to use the beautiful gardens to take lovely photos. The rooms are incredible . We have stayed here a couple of times now and I can't fault the rooms or the buffet the next day. I would recommend this hotel to anyone and definitely recommend it to people planning a wedding!! -
Quality of the service
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