Chevin Country Park Hotel & Spa Reviews
Chevin Country Park Hotel & Spa
Otley, West Yorkshire4.9 out of 5 rating, 55 reviews
4.9
55 reviews
Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
55 reviews
99% recommend it
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Quality of the service 4.9 out of 5 rating4.9
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value for money 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Badges
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Featured
Katie S. Sent on 24/02/20245 out of 5 rating5.0-
Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing Venue!
Cannot recommend the Chevin Country Park Hotel enough! From start to finish they were brilliant.
Tyran was available throughout the whole process and was really helpful & supportive when making decisions. They were really easy to get in contact with and very professional. On the day itself, Tyran, Vicky and McKenzie were superb! Really thorough and supportive- nothing was ever too much! McKenzie was the best Master of Ceremonies for the wedding breakfast and night do- we couldn’t really have asked for more! Would definitely recommend to anyone planning a wedding.Cannot recommend the Chevin Country Park Hotel enough! From start to finish they were brilliant.
Tyran was available throughout the whole process and was really helpful & supportive when making decisions. They were really easy to get in contact with and very professional. On the day itself, Tyran, Vicky and McKenzie were superb! Really thorough and supportive- nothing was ever too much! McKenzie was the best Master of Ceremonies for the wedding breakfast and night do- we couldn’t really have asked for more! Would definitely recommend to anyone planning a wedding. -
Quality of the service
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Lucy Sent on 07/06/20235 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Lovely place, the best staff!
We booked Chevin Hotel for our wedding, and their team have been amazing from start to finish. The customer service high quality and communication is swift. Then the day arrived and I was even more astonished at the organisation and attention to detail, with additional jobs carried out for you without the need to ask!
Secondly to this, I need to note, I have a son with special needs who was always going to find a wedding challenging. Chevin accepted any strange requests with no issue. The day was more overwhelming for him than anticipated and the response from their full team was brilliant, they went above and beyond to make him happy and comfortable. There are are too many names to mention; they were all fantastic.
Finally, the rooms were beautiful. The breakfast was tasty (great views!). Every friend or family member that stayed was super positive, commenting how it had a welcoming relaxing village feel.
Great time had by all. Thank you.
Ps reading some of the other reviews, I’m truly baffled what their expectations are of a countryside lodge. My standards are high and they were met :)We booked Chevin Hotel for our wedding, and their team have been amazing from start to finish. The customer service high quality and communication is swift. Then the day arrived and I was even more astonished at the organisation and attention to detail, with additional jobs carried out for you without the need to ask!
Secondly to this, I need to note, I have a son with special needs who was always going to find a wedding challenging. Chevin accepted any strange requests with no issue. The day was more overwhelming for him than anticipated and the response from their full team was brilliant, they went above and beyond to make him happy and comfortable. There are are too many names to mention; they were all fantastic.
Finally, the rooms were beautiful. The breakfast was tasty (great views!). Every friend or family member that stayed was super positive, commenting how it had a welcoming relaxing village feel.
Great time had by all. Thank you.
Ps reading some of the other reviews, I’m truly baffled what their expectations are of a countryside lodge. My standards are high and they were met :) -
Quality of the service
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Sarah Sent on 28/02/20225 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Perfect Wedding!
We had the most amazing wedding, the team were incredible both for the planning and on the day itself. Nothing was too much trouble. We got married in the new ceremony space which is just beautiful! We couldn't have asked for a better wedding day.We had the most amazing wedding, the team were incredible both for the planning and on the day itself. Nothing was too much trouble. We got married in the new ceremony space which is just beautiful! We couldn't have asked for a better wedding day. -
Quality of the service
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Kim Sent on 28/04/20135 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Best day of my life thanks to chevin
We got married here on 10/06/12, it was the most amazing day I didn't have to worry about anything I would do it again here in a heart beat, thanks to everyone involved that made our day the most special day ever xWe got married here on 10/06/12, it was the most amazing day I didn't have to worry about anything I would do it again here in a heart beat, thanks to everyone involved that made our day the most special day ever x -
Quality of the service
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Amy Sent on 22/01/20135 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We got married on the 30th August 2012 and we have to say we had an absolutely amazing day. Right from when we booked the wedding up until the day we got married the events team were great and so helpful especially Sue and Hayley who helped organise the day and Steven who made sure the day ran smoothly and perfectly. We fell in the love with the Chevin as soon as we visited and had the most memorable day there.We got married on the 30th August 2012 and we have to say we had an absolutely amazing day. Right from when we booked the wedding up until the day we got married the events team were great and so helpful especially Sue and Hayley who helped organise the day and Steven who made sure the day ran smoothly and perfectly. We fell in the love with the Chevin as soon as we visited and had the most memorable day there. -
Quality of the service
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Lizzie Sent on 06/01/20135 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Outstanding in every way!
We got married on 28th December 2012 and had the most amazing day. Everybody at the venue went above ane beyond to make our day everything we wished for - we really can't thank them enough. Despite the fact that there was an unbelievable amount of weddings booked over the festive period we were made to feel like ours was the only one. All the staff were outstanding and couldn't do enough to help us and the venue really did look as magical as we had hoped. A MASSIVE THANK YOU to everybody who was part of our perfect day. You were all fantabulous xxxWe got married on 28th December 2012 and had the most amazing day. Everybody at the venue went above ane beyond to make our day everything we wished for - we really can't thank them enough. Despite the fact that there was an unbelievable amount of weddings booked over the festive period we were made to feel like ours was the only one. All the staff were outstanding and couldn't do enough to help us and the venue really did look as magical as we had hoped. A MASSIVE THANK YOU to everybody who was part of our perfect day. You were all fantabulous xxx -
Quality of the service
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Kylie Sent on 03/01/20135 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding 15th Dec 2012 Chevin
We would just like to share our experience with Chevin on our wedding! We had the most amazing day and everything went to smoothly and according to plan. Everybody loved the rooms and with a huge family from Merseyside the hotel was pretty full.
We had no compliants on fantastic review from our family and friends, they loved every minute of it and said the staff were always on hand to help.
The hotel is very picturesque with beautiful views of the surrounding areas and we got to stay in the log cabin (Dale suite) on our wedding night which had a hottub.
The food was lovely and came out very quickly, the hotel were very helpful when we had a few hitches throughout the week with people dropping out and menu changes, they did their best to cater for everyone.
Once again we had a fanatastic time, the hotel was always well heated (as it was freezing in December) and everyone felt really comfortable and relaxed, there are plenty of bar areas and little coves to chill out in if you wanted some peace and quiet.
Would definately recommend Chevin for a weekend stay/wedding venue as everything was perfect from start to finish. Thank you for such a wonderful weekend!!!We would just like to share our experience with Chevin on our wedding! We had the most amazing day and everything went to smoothly and according to plan. Everybody loved the rooms and with a huge family from Merseyside the hotel was pretty full.
We had no compliants on fantastic review from our family and friends, they loved every minute of it and said the staff were always on hand to help.
The hotel is very picturesque with beautiful views of the surrounding areas and we got to stay in the log cabin (Dale suite) on our wedding night which had a hottub.
The food was lovely and came out very quickly, the hotel were very helpful when we had a few hitches throughout the week with people dropping out and menu changes, they did their best to cater for everyone.
Once again we had a fanatastic time, the hotel was always well heated (as it was freezing in December) and everyone felt really comfortable and relaxed, there are plenty of bar areas and little coves to chill out in if you wanted some peace and quiet.
Would definately recommend Chevin for a weekend stay/wedding venue as everything was perfect from start to finish. Thank you for such a wonderful weekend!!! -
Quality of the service
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Daniel Sent on 28/11/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Worth every penny.
We were married on the 29th September 2012. I would like to thank everyone involved with helping, planning, organising or just taking part in our very special wedding day!
From both myself and my wife we were amazed at the quality of support and service we received on the day. The day was a great success and was magnified by the extremely capable and helpful staff. Every member of staff were on hand to help in any way possible and were all very friendly. The wedding coordinator on the day did an amazing job and unobtrusively led everything in the right direction. From the welcome drinks, the service, the food, the party to a good night's sleep everything was amazing. Truly was the greatest day of our lives and was helped by the extremely professional and helpful staff at Otley Chevin. Hayley and Sue the Hotels wedding co-ordinators were extremely helpful offering their services and advice from start to finish.A Huge Thank you From Both of Us!!We were married on the 29th September 2012. I would like to thank everyone involved with helping, planning, organising or just taking part in our very special wedding day!
From both myself and my wife we were amazed at the quality of support and service we received on the day. The day was a great success and was magnified by the extremely capable and helpful staff. Every member of staff were on hand to help in any way possible and were all very friendly. The wedding coordinator on the day did an amazing job and unobtrusively led everything in the right direction. From the welcome drinks, the service, the food, the party to a good night's sleep everything was amazing. Truly was the greatest day of our lives and was helped by the extremely professional and helpful staff at Otley Chevin. Hayley and Sue the Hotels wedding co-ordinators were extremely helpful offering their services and advice from start to finish.A Huge Thank you From Both of Us!! -
Quality of the service
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Mike Sent on 02/11/20124 out of 5 rating4.0
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Quality of the service 4.0 out of 5 rating4.0
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Response time 4.0 out of 5 rating4.0
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Professionalism 4.0 out of 5 rating4.0
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Value for money 4.0 out of 5 rating4.0
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Flexibility 4.0 out of 5 rating4.0
Everything we hoped for we got and more ...
With only 9 months notice we were able to book the wedding for a date that we feared might have been a problem, i.e. the Diamond Jubilee weekend, 03 June 2012. All our requests were ably accommodated including the Registrar and the 26 members of the Band of the West Yorkshire Fire & Rescue Service who played throughout the Ceremony. The food and drink was fully up to our expectations and the roast beef was even better than on our trial meal. The bars were well staffed and fully met the test of 100 thirsty guests. The vastly experienced Tom and his team unobtrusively ensured that the whole day progressed to schedule and a great time was had by all.With only 9 months notice we were able to book the wedding for a date that we feared might have been a problem, i.e. the Diamond Jubilee weekend, 03 June 2012. All our requests were ably accommodated including the Registrar and the 26 members of the Band of the West Yorkshire Fire & Rescue Service who played throughout the Ceremony. The food and drink was fully up to our expectations and the roast beef was even better than on our trial meal. The bars were well staffed and fully met the test of 100 thirsty guests. The vastly experienced Tom and his team unobtrusively ensured that the whole day progressed to schedule and a great time was had by all. -
Quality of the service
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Cath Sent on 29/10/20125 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
A special kind of magic
We got married on 4 August 2012 and had the most amazing day. It is a fantastic venue for a wedding and has it all, including a special kind of magic. The staff at the hotel were brilliant, Hayley and Sue were so helpful when we were at the planning stage. On the day we were looked after by Tom and his team, they couldn’t do enough for us and Tom was a true professional.
The food was delicious and plentiful. We opted for a sit-down meal for the Wedding Breakfast and then hog roast in the evening. Everything was beautifully presented and top notch.
So if like us you are looking for a romantic place with relaxed sophistication where friends and family can enjoy the serenity and beauty of the woodlands and lake, and the staff know their stuff then this is the place for you. It was definitely the place for us and we shall enjoy celebrating our future special occasions there as well. Thank you to all the staff at Chevin Lodge for helping to make our day amazing (with special thanks to Tom who was an absolute star). XXXWe got married on 4 August 2012 and had the most amazing day. It is a fantastic venue for a wedding and has it all, including a special kind of magic. The staff at the hotel were brilliant, Hayley and Sue were so helpful when we were at the planning stage. On the day we were looked after by Tom and his team, they couldn’t do enough for us and Tom was a true professional.
The food was delicious and plentiful. We opted for a sit-down meal for the Wedding Breakfast and then hog roast in the evening. Everything was beautifully presented and top notch.
So if like us you are looking for a romantic place with relaxed sophistication where friends and family can enjoy the serenity and beauty of the woodlands and lake, and the staff know their stuff then this is the place for you. It was definitely the place for us and we shall enjoy celebrating our future special occasions there as well. Thank you to all the staff at Chevin Lodge for helping to make our day amazing (with special thanks to Tom who was an absolute star). XXX -
Quality of the service
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