Clarion Charlecote Hotel Reviews
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5.0 Fantastic
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32 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
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Gemma C. Sent on 21/11/20235 out of 5 rating
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Amazing place for a wedding
We had our wedding last weekend here, I can not recommend the venue enough. The coordinators Amelia and Molly are amazing and really listen and go above and beyond for make your day as special as it can be. Molly will work tirelessly to make sure your day goes without a hitch and to make sure your are more than happy with your special day. The setting is peaceful and beautiful and the rooms are lovely all my guests commented on the venue and how beautiful It was.We had our wedding last weekend here, I can not recommend the venue enough. The coordinators Amelia and Molly are amazing and really listen and go above and beyond for make your day as special as it can be. Molly will work tirelessly to make sure your day goes without a hitch and to make sure your are more than happy with your special day. The setting is peaceful and beautiful and the rooms are lovely all my guests commented on the venue and how beautiful It was.-
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Alice I. Sent on 17/02/20225 out of 5 rating
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Everything I wished for and more!
We had the most incredible day thanks to the special team at Charlecote. Nothing was too much trouble and they went above and beyond. Amelia and Rebecca made us both feel so special and surprised us with flowers and decorations in the bridal suite, they ensured everything ran so smoothly. The food was amazing and we have received such fabulous feedback from our guests about how delicious it was. Rob and his team ran the event with ease and we didn’t have to worry about a thing, not many brides get to say their wedding day was relaxing!! We will be recommending this hotel to everyone we know and can’t thank the team at Charlecote enough for making our day so brilliant.We had the most incredible day thanks to the special team at Charlecote. Nothing was too much trouble and they went above and beyond. Amelia and Rebecca made us both feel so special and surprised us with flowers and decorations in the bridal suite, they ensured everything ran so smoothly. The food was amazing and we have received such fabulous feedback from our guests about how delicious it was. Rob and his team ran the event with ease and we didn’t have to worry about a thing, not many brides get to say their wedding day was relaxing!! We will be recommending this hotel to everyone we know and can’t thank the team at Charlecote enough for making our day so brilliant. -
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Karishma H. Sent on 08/09/20215 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Absolutely amazing!
The whole team at the Charlecote hotel went above and beyond to make our wedding day special. I couldn’t be more grateful.The whole team at the Charlecote hotel went above and beyond to make our wedding day special. I couldn’t be more grateful.Clarion Charlecote Hotel's reply:
Hi Karishma
Thank you so much for your kind words - we all did love hosting your wedding and your family and friends are just amazing.
I wish you all the best and you know where I am if you ever need anything :-)
Amelia-
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Meena M. Sent on 02/08/20215 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Brilliant wedding reception at CP Hotel
We held our intimate Indian wedding reception at The Charlecote Pheasant Hotel in May 2021 and it was a lovely afternoon. Everything went smoothly (apart from the rain which can’t be helped!) and we are really happy we chose to have our self catering wedding reception here - the event managers Dale and Amelia were brilliant, responsive and flexible to our requirements. The guests loved it too.We held our intimate Indian wedding reception at The Charlecote Pheasant Hotel in May 2021 and it was a lovely afternoon. Everything went smoothly (apart from the rain which can’t be helped!) and we are really happy we chose to have our self catering wedding reception here - the event managers Dale and Amelia were brilliant, responsive and flexible to our requirements. The guests loved it too.Clarion Charlecote Hotel's reply:
Hello Meena
I hope you are well and thank you so much for your kind words. We really enjoyed hosting your wedding too.
Kind Regards
Amelia -
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John F. Sent on 01/08/20215 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Outstanding.
Hi Amelia,
Firstly thank you for a most wonderful wedding day, it far exceeded our expectations and we both realize what a fantastic job you and your team did, I would especially like to thank you, Dan, Rob, the chef and Alice for your professionalism and for the exceptional hard work you all put in to make the day work for us. What with COVID restrictions delaying our wedding by a year and then the guidelines not being lifted and the wedding being rearranged, cancelled and then rebooked for the 3rd it must have been an almost impossible task for you.
Let me start with the venue, what a fantastic place to get married, it is full of character, exceptionally well presented and a delight to be at. The setting for the ceremony itself (albeit indoors due to bad weather) was fabulous, could not have been any better and your team should be commended for this. The change around from ceremony to reception was swift and very well done without any fuss and looked like a dream when completed. The staff were exceptional with everything they did and could not do enough to make the day a total success, the timing was a little delayed due to us which delayed the food serving yet all of the food was perfectly cooked and hot when served(not had that at a wedding before) and the staff were all prepped and knew how to cater for our guests with allergies. The service was impeccable, no-one had to wait for anything and the serving staff were swift with delivery of anything ordered. We have had several comments from our guests that that was the best wedding they have ever been to and it was down to you and your team, we cannot thank you all enough for giving us one of the best days of our lives. From our point of view we would score you 10/10 for everything. I think it's also important to note that despite COVID and its restrictions you and your team delivered under very difficult circumstances and you should all be very proud of what you achieved on the day, we both recognize how much hard work you and your team put into making our wedding a brilliant event and we will be forever grateful to you. A simple one word description for the day and for you and your team's efforts would be OUTSTANDINGHi Amelia,
Firstly thank you for a most wonderful wedding day, it far exceeded our expectations and we both realize what a fantastic job you and your team did, I would especially like to thank you, Dan, Rob, the chef and Alice for your professionalism and for the exceptional hard work you all put in to make the day work for us. What with COVID restrictions delaying our wedding by a year and then the guidelines not being lifted and the wedding being rearranged, cancelled and then rebooked for the 3rd it must have been an almost impossible task for you.
Let me start with the venue, what a fantastic place to get married, it is full of character, exceptionally well presented and a delight to be at. The setting for the ceremony itself (albeit indoors due to bad weather) was fabulous, could not have been any better and your team should be commended for this. The change around from ceremony to reception was swift and very well done without any fuss and looked like a dream when completed. The staff were exceptional with everything they did and could not do enough to make the day a total success, the timing was a little delayed due to us which delayed the food serving yet all of the food was perfectly cooked and hot when served(not had that at a wedding before) and the staff were all prepped and knew how to cater for our guests with allergies. The service was impeccable, no-one had to wait for anything and the serving staff were swift with delivery of anything ordered. We have had several comments from our guests that that was the best wedding they have ever been to and it was down to you and your team, we cannot thank you all enough for giving us one of the best days of our lives. From our point of view we would score you 10/10 for everything. I think it's also important to note that despite COVID and its restrictions you and your team delivered under very difficult circumstances and you should all be very proud of what you achieved on the day, we both recognize how much hard work you and your team put into making our wedding a brilliant event and we will be forever grateful to you. A simple one word description for the day and for you and your team's efforts would be OUTSTANDINGClarion Charlecote Hotel's reply:
Hello John & Tracey
Thank you so much for this review and we all did enjoy hosting your wedding :-)
I wish you all the best
Amelia -
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Jessica N. Sent on 22/10/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Covid Wedding At Charlecote Pheasant Hotel!
We honestly cannot thank the team at Charlecote Pheasant Hotel enough, with special big thanks to Dale, Harry and Amelia!! We were supposed to have our big day in June this year so due to Covid it was cancelled. But that didn’t stop us, 8/10/20 we finally became Mr and Mrs and the team at Charlecote went above and beyond to make the day special, especially during the circumstances. All 15 of us complimented the customer service and how friendly everyone was, our room was amazing topped off with a card and flowers in the from the team! We cannot thank you all enough! We will hopefully be back next year to celebrate properly with all our family and friends.
Love Mr and Mrs Nobes ?We honestly cannot thank the team at Charlecote Pheasant Hotel enough, with special big thanks to Dale, Harry and Amelia!! We were supposed to have our big day in June this year so due to Covid it was cancelled. But that didn’t stop us, 8/10/20 we finally became Mr and Mrs and the team at Charlecote went above and beyond to make the day special, especially during the circumstances. All 15 of us complimented the customer service and how friendly everyone was, our room was amazing topped off with a card and flowers in the from the team! We cannot thank you all enough! We will hopefully be back next year to celebrate properly with all our family and friends.
Love Mr and Mrs Nobes ?Clarion Charlecote Hotel's reply:
Hello Jessica
Thank you so much for your kind words and I'm glad you had an amazing day.
Thanks again
Amelia -
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Alison Sent on 30/01/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Wedding was so Special
Dear Samantha
We just wanted to say a big thank you for all your help in making our wedding so special. I lost count of the number of people who commented on how lovely the hotel and function room were and everyone who stayed said how amazing their bedrooms were. Our room was absolutely incredible.
It was a long but lovely day and all the staff were so helpful and friendly Please pass on our thanks to them, I did speak to a few but I'm sure missed others.
I hope we weren't too difficult!! Sorry about all the glitter left in the bathroom - I couldn't get it all up
We look forward to visiting again soonDear Samantha
We just wanted to say a big thank you for all your help in making our wedding so special. I lost count of the number of people who commented on how lovely the hotel and function room were and everyone who stayed said how amazing their bedrooms were. Our room was absolutely incredible.
It was a long but lovely day and all the staff were so helpful and friendly Please pass on our thanks to them, I did speak to a few but I'm sure missed others.
I hope we weren't too difficult!! Sorry about all the glitter left in the bathroom - I couldn't get it all up
We look forward to visiting again soon -
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Catherine Sent on 06/11/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved every minute & would recommend the venue
Hi Sam
Thanks for all your help in the planning stages, the hotel staff were excellent on the day and everything went the way we hoped. We loved every minute and would recommend the venue, so let me know if there is somewhere you would like us to give feedback? Trip Advisor maybe?
Once again - thank you
CatherineHi Sam
Thanks for all your help in the planning stages, the hotel staff were excellent on the day and everything went the way we hoped. We loved every minute and would recommend the venue, so let me know if there is somewhere you would like us to give feedback? Trip Advisor maybe?
Once again - thank you
Catherine -
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Kelly Sent on 06/11/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was perfect and so well organised
Hi Sam,
We both just wanted to say a massive thank you to you and the staff who ran the day on Thursday, everything went perfect and was so well organised! Our guests complimented how beautiful the venue looked and also the bedrooms were amazing too!
Thank you for everything once again!
KellyHi Sam,
We both just wanted to say a massive thank you to you and the staff who ran the day on Thursday, everything went perfect and was so well organised! Our guests complimented how beautiful the venue looked and also the bedrooms were amazing too!
Thank you for everything once again!
Kelly -
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Gillian Sent on 06/11/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had such a lovely day
Hi Sam,
Thank you so much for all your help in organising our wedding, we had such a lovely day and weekend. Please pass on our thanks to Darryl and all the staff for their involvement in the day as well.
Many thanks
GillianHi Sam,
Thank you so much for all your help in organising our wedding, we had such a lovely day and weekend. Please pass on our thanks to Darryl and all the staff for their involvement in the day as well.
Many thanks
Gillian -
Quality of the service
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