Coltsford Mill Reviews

Coltsford Mill

Oxted, Surrey

5.0 out of 5 rating, 16 reviews

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5.0 out of 5 rating

16 reviews

99% recommend it

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Quality of the service
4.9 out of 5 rating
Response time
5 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
4.9 out of 5 rating
Flexibility
4.9 out of 5 rating

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Dana L. Sent on 25/04/2023

4.8 out of 5 rating
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Beautiful venue

Stunning venue, staff were so friendly and accommodating. Everything need on our day was met quickly and without fuss. At times staff even knew what we needed before we did. I would recommend this venue to anyone wanting a cosy, beautiful venue

Stunning venue, staff were so friendly and accommodating. Everything need on our day was met quickly and without fuss. At times staff even knew what we needed before we did. I would recommend this venue to anyone wanting a cosy, beautiful venue

Coltsford Mill's reply:

Thank you so much for your kind words Dana and Joshua, it was our aboauiute pleasure to be a part of your day.
Wishing you every future happiness together!
Jo and all the team at Coltsford.
Elizabeth C. Sent on 19/08/2024

5 out of 5 rating
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Memories to cherish

The wonderful setting for our wedding at Coltsford Mill was perfectly complemented by the amazing team led by Jo: from our first visit we felt sincerely and warmly welcomed. The facilities – ceremony room, dining room, bridal cottage and guest cottage – are all first class. The peaceful rural / lakeside setting provides a magical backdrop for photographs. The dining menus offer a great choice and easily accommodate dietary needs. We were fortunate to have a private menu tasting which Jo was able to organise at quite short notice.
Detailed planning (meetings and emails) with Jo’s team went through every aspect of the day, so that on the day itself we were able to fully relax and enjoy every moment, knowing that we had a great team working alongside us to ensure everything ran smoothly.
The chef and his team produced an excellent meal and last minute changes were embraced without the bat of an eyelid!
Yes, we had a truly wonderful time, as did our guests – a memory to cherish. Thank you to every one of Jo’s team!

The wonderful setting for our wedding at Coltsford Mill was perfectly complemented by the amazing team led by Jo: from our first visit we felt sincerely and warmly welcomed. The facilities – ceremony room, dining room, bridal cottage and guest cottage – are all first class. The peaceful rural / lakeside setting provides a magical backdrop for photographs. The dining menus offer a great choice and easily accommodate dietary needs. We were fortunate to have a private menu tasting which Jo was able to organise at quite short notice.
Detailed planning (meetings and emails) with Jo’s team went through every aspect of the day, so that on the day itself we were able to fully relax and enjoy every moment, knowing that we had a great team working alongside us to ensure everything ran smoothly.
The chef and his team produced an excellent meal and last minute changes were embraced without the bat of an eyelid!
Yes, we had a truly wonderful time, as did our guests – a memory to cherish. Thank you to every one of Jo’s team!
Coltsford Mill's reply:

Dear Liz and Richard,
Thank you for your amazing review and beautiful picture, we truly appreciate your kind words.
It was our absolute pleasure to be a part of your day and I will be sure to pass on your thanks to all the team.
Thank you once again.
Best regards,
Jo and all the team at Coltsford.
María C. Sent on 18/07/2024

4.4 out of 5 rating
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Lovely venue, attentive and professional staff

The venue's location was lovely and we got lots of compliments for it. The staff was also super friendly, especially the ones that helped us on the day- we're specially thankful to Luisa and Jacqueline- we felt so lucky having Luisa with us on the day! She introduced herself to my family as some are only Spanish speakers, and told them to ask her if they needed anything which I'm so thankful for. All the waiters were so kind and lovely, and the food was delicious so compliments to the chef.

We did have a couple of comments on how to improve- we needed CDs for the music which felt a bit outdated- we had to figure out a way to burn a CD when most laptops nowadays wouldn't come with a CD reader. They were accommodating in using our laptop for the music at the wedding breakfast however. Although they did warn us the quality wouldn't be as good.

Another thing was that a lot of the organizing was done through emails, and documents got misplaced. On the ceremony, for example, we'd asked for reserved seating and it wasn't done, so my husband had to awkwardly ask some people to give their seats up for our family.

Aside from this, lovely venue with lots of lush nature and gorgeous photo spots. We definitely think this is for the traditional couples. Very traditional wedding setting and organizing.

The venue's location was lovely and we got lots of compliments for it. The staff was also super friendly, especially the ones that helped us on the day- we're specially thankful to Luisa and Jacqueline- we felt so lucky having Luisa with us on the day! She introduced herself to my family as some are only Spanish speakers, and told them to ask her if they needed anything which I'm so thankful for. All the waiters were so kind and lovely, and the food was delicious so compliments to the chef.

We did have a couple of comments on how to improve- we needed CDs for the music which felt a bit outdated- we had to figure out a way to burn a CD when most laptops nowadays wouldn't come with a CD reader. They were accommodating in using our laptop for the music at the wedding breakfast however. Although they did warn us the quality wouldn't be as good.

Another thing was that a lot of the organizing was done through emails, and documents got misplaced. On the ceremony, for example, we'd asked for reserved seating and it wasn't done, so my husband had to awkwardly ask some people to give their seats up for our family.

Aside from this, lovely venue with lots of lush nature and gorgeous photo spots. We definitely think this is for the traditional couples. Very traditional wedding setting and organizing.

Coltsford Mill's reply:

Thank you for your kind words and feedback, we are always looking at ways to continuously improve our level of service so appreciate your comments.
We wish you both every future happiness.
Kind regards,
Jo and all the team at Coltsford Mill.

Sean P. Sent on 24/08/2023

5 out of 5 rating
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Stunning Venue

We had a wonderful wedding at Coltsford Mill in August. The venue and grounds are beautiful and the food was outstanding. The staff were all so welcoming, helpful and accommodating on both the day and the lead up to our big day. We have had so many comments from our guests on what a lovely venue it is. We had the best day ever so a big thank you to Jo, Nikki, Jan, Tom and the team for making our day so special. We would highly recommend this venue.
Thanks again, Elaine and Sean

We had a wonderful wedding at Coltsford Mill in August. The venue and grounds are beautiful and the food was outstanding. The staff were all so welcoming, helpful and accommodating on both the day and the lead up to our big day. We have had so many comments from our guests on what a lovely venue it is. We had the best day ever so a big thank you to Jo, Nikki, Jan, Tom and the team for making our day so special. We would highly recommend this venue.
Thanks again, Elaine and Sean

Coltsford Mill's reply:

Dear Sean and Elaine,
Thank you for your kind words, we truly appreciate such wonderful feedback.
it was our absolute pleasure to host you day., I will be sure to pass on your thanks to all the team .
Wishing you both
every future happiness.
Best regards,
Jo and all the team at Coltsford.
Tom C. Sent on 02/12/2022

5 out of 5 rating
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Married 12.11.22

This location is beautiful it has so many things to offer. The staff are very accommodating and will go above and beyond to help you in what you need. We had lots of different things going on in our day but the staff members were so helpful we didn’t have to worry about anything. They are very good at forward planning and making sure you feel comfortable and are at home. If you’re not sure about things they will help you but setting different scenarios especially when it comes to how you want things set up for your day.
The food is out of this world. The food is worth every penny. The portions are right and the food is very well cooked.
If you are not sure about what you want whether it be who your photographer is going to be or who is going to do your cake for you Coltsford Mill have it covered and again will put you at ease.

If you are looking for a venue that can offer you what you want then this is the place to do it.

I can’t put in to words how much my wife and I rate this location it was the best day of our lives.

This location is beautiful it has so many things to offer. The staff are very accommodating and will go above and beyond to help you in what you need. We had lots of different things going on in our day but the staff members were so helpful we didn’t have to worry about anything. They are very good at forward planning and making sure you feel comfortable and are at home. If you’re not sure about things they will help you but setting different scenarios especially when it comes to how you want things set up for your day.
The food is out of this world. The food is worth every penny. The portions are right and the food is very well cooked.
If you are not sure about what you want whether it be who your photographer is going to be or who is going to do your cake for you Coltsford Mill have it covered and again will put you at ease.

If you are looking for a venue that can offer you what you want then this is the place to do it.

I can’t put in to words how much my wife and I rate this location it was the best day of our lives.

Coltsford Mill's reply:

Thank you so much for your kind words, as a team we really appreciate it. It was our absolute pleasure to host your amazing day and thank you for allowing us to be part of your day.
Jo and all the team here at Coltsford.x
Karen M. Sent on 28/06/2022

5 out of 5 rating
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Amazing Venue, Amazing Staff

I cannot praise Coltsford Mill enough. We had an amazing wedding day and it is a day we will never forget. The staff at Coltsford Mill are amazing nothing is too much trouble for them, they are all so professional, helpful and friendly and truly help to make the day special. The venue itself is stunning with amazing views. The food was so delicious, every guest commented on how much they enjoyed it. Both our guests and us have the best day ever and we can't thank you enough. We recommend Coltsford Mill 1000%

I cannot praise Coltsford Mill enough. We had an amazing wedding day and it is a day we will never forget. The staff at Coltsford Mill are amazing nothing is too much trouble for them, they are all so professional, helpful and friendly and truly help to make the day special. The venue itself is stunning with amazing views. The food was so delicious, every guest commented on how much they enjoyed it. Both our guests and us have the best day ever and we can't thank you enough. We recommend Coltsford Mill 1000%

Coltsford Mill's reply:

Thank you so much Karen for your kind words, it is truly appreciated by all of us here at Coltsford.
Your organisational skills made it an absolute dream to host!
Many congratulations once again, Jo and all the team.
Eva P. Sent on 07/06/2022

5 out of 5 rating
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A magical day

Amazing venue, Jo and the team made our day special. Nothing was too much trouble they were supportive of the changes we made to the menu, all our guests were well looked after. Everyone was in awe of the surroundings, food and service, if you want an intimate wedding Coltsford Mill is the place to go. Our day was magical.

Amazing venue, Jo and the team made our day special. Nothing was too much trouble they were supportive of the changes we made to the menu, all our guests were well looked after. Everyone was in awe of the surroundings, food and service, if you want an intimate wedding Coltsford Mill is the place to go. Our day was magical.
Coltsford Mill's reply:

Thank you so much Eva, it was our absolute pleasure to host your day.
Such a lovely group of friends and family to celebrate your day, sure you will have some amazing photos to rekindle your memories!
Thank you once again, your kind words are truly appreciated.
Jo and all the team at Coltsford.
Angelina C. Sent on 31/12/2021

5 out of 5 rating
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A beautiful wedding venue with impeccable service.

We had our wedding at Coltsford Mill on a very rainy Saturday in October 2021. From the very beginning of the process of viewing this venue right until the end of the wedding day, the service and professionalism was great. Jo and her team were so thorough and thoughtful.

The team managed to fulfil all of our requests, including sourcing a beverage for us that was very difficult to find. The team was so accommodating and welcoming. When they found out that it would be raining on our day they quickly adapted to make it suitable for our guests.

The food was fantastic, particularly the beef, which received lots of compliments from our guests. Our guests also commented on the stunning venue and grounds, which were still beautiful in the rain.

Thanks again Jo and team - you made our day so special and stress-free!

Angelina and Rahul 02.10.21

We had our wedding at Coltsford Mill on a very rainy Saturday in October 2021. From the very beginning of the process of viewing this venue right until the end of the wedding day, the service and professionalism was great. Jo and her team were so thorough and thoughtful.

The team managed to fulfil all of our requests, including sourcing a beverage for us that was very difficult to find. The team was so accommodating and welcoming. When they found out that it would be raining on our day they quickly adapted to make it suitable for our guests.

The food was fantastic, particularly the beef, which received lots of compliments from our guests. Our guests also commented on the stunning venue and grounds, which were still beautiful in the rain.

Thanks again Jo and team - you made our day so special and stress-free!

Angelina and Rahul 02.10.21
- +2 Photos
Fiona M. Sent on 13/12/2021

5 out of 5 rating
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A fantastic venue!

We had the most amazing wedding here at Coltsford Mill.
Jo and all the staff are fantastic, they were on hand to help with any questions and requests we had throughout our wedding planning process and the service they provide on the wedding day itself is second to none.
The beautiful Watermill Barn was the perfect room for our wedding breakfast and partying after, along with the outside heated terrace area looking over the grounds and lake and the separate spacious bar area where we had our photobooth.
Food was delicious and we had so many wonderful compliments from our guests.
We want to have our wedding day all over again!
Thank you Coltsford Mill – absolutely perfect!

We had the most amazing wedding here at Coltsford Mill.
Jo and all the staff are fantastic, they were on hand to help with any questions and requests we had throughout our wedding planning process and the service they provide on the wedding day itself is second to none.
The beautiful Watermill Barn was the perfect room for our wedding breakfast and partying after, along with the outside heated terrace area looking over the grounds and lake and the separate spacious bar area where we had our photobooth.
Food was delicious and we had so many wonderful compliments from our guests.
We want to have our wedding day all over again!
Thank you Coltsford Mill – absolutely perfect!
- +2 Photos
Coltsford Mill's reply:

Dear Fiona,
Thank you so much for your kind words, it’s truly appreciated.
Your amazing day was our absolute pleasure to host, love your pictures, breathtaking!
Don’t forget to come and visit us on your anniversary.
Jo and all the team at Coltsford.
Caroline O. Sent on 13/11/2021

5 out of 5 rating
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Family run venue who go above and beyond

Coltsford Mill was the third venue we looked at and the minute we met Jo, it was a no brainer. She put us at ease straight away - so many other venues have a conveyor belt of wedding coordinators, so the person you meet at the start isn’t the person you have on your wedding day, as they’ve left. This is not the case with Jo. She is with you start to finish and have a wealth of knowledge and experience. We knew we were in the very best of hands.
We got engaged in 2019 and were supposed to be married in 2020 but the pandemic obviously had a major effect on our wedding. Jo and the team were incredible - so flexible, understanding, reliable and generous. They went above and beyond for us and they made us feel so special and valued.
We had the most magical day there and I cannot recommend this place enough. We are returning for our first wedding anniversary in 2022 and it truly holds the very best memories for us.

Coltsford Mill was the third venue we looked at and the minute we met Jo, it was a no brainer. She put us at ease straight away - so many other venues have a conveyor belt of wedding coordinators, so the person you meet at the start isn’t the person you have on your wedding day, as they’ve left. This is not the case with Jo. She is with you start to finish and have a wealth of knowledge and experience. We knew we were in the very best of hands.
We got engaged in 2019 and were supposed to be married in 2020 but the pandemic obviously had a major effect on our wedding. Jo and the team were incredible - so flexible, understanding, reliable and generous. They went above and beyond for us and they made us feel so special and valued.
We had the most magical day there and I cannot recommend this place enough. We are returning for our first wedding anniversary in 2022 and it truly holds the very best memories for us.

Coltsford Mill's reply:

Thank you for your kind words, your feedback is truly appreciated.
It has been a challenging time during the pandemic but hosting weddings once gain has been amazing.
Your organisational skills made it an absolute dream to host your day!
Looking forward to seeing you on your anniversary. Best regards, Jo.