Copthorne Hotel Merry Hill Dudley Reviews
Copthorne Hotel Merry Hill Dudley
Dudley, Staffordshire5.0 out of 5 rating, 32 reviews
5.0
32 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
32 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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Amanda Q. Sent on 15/07/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mrs Quiney
I had my wedding here 6th July 24, honestly it was the most magically day. They never let me down. Meetings, Phone calls, everything down to The T was amazing. The staff was friendly, really made you feel welcome. I couldn't of picked anywhere better. Chloe helped us from day 1, any concerns, confusion etc she was on hand to get us through. Well manned, and polite lady.I had my wedding here 6th July 24, honestly it was the most magically day. They never let me down. Meetings, Phone calls, everything down to The T was amazing. The staff was friendly, really made you feel welcome. I couldn't of picked anywhere better. Chloe helped us from day 1, any concerns, confusion etc she was on hand to get us through. Well manned, and polite lady. -
Quality of the service
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Stacey J. Sent on 18/08/20234.6 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding reception that you
Amazing wedding reception everything we wanted it to be and more. We were so pleased with our wedding and was told that it was the best anyone went to !Amazing wedding reception everything we wanted it to be and more. We were so pleased with our wedding and was told that it was the best anyone went to ! -
Quality of the service
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Gemma Sent on 31/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our day was one to remember
From start to finish the service we received was amazing, Claire and the team were helpful and made sure our day was one to remember. Throughout the day the staff made sure us and our guests had everything we needed. I would recommend this hotel and the wedding team 110% they make you feel like a king and queen xx thanks again xxFrom start to finish the service we received was amazing, Claire and the team were helpful and made sure our day was one to remember. Throughout the day the staff made sure us and our guests had everything we needed. I would recommend this hotel and the wedding team 110% they make you feel like a king and queen xx thanks again xx -
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Nicola Sent on 30/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was an absolutely amazing day
It was an absolutely amazing day. We had so many people coment on how 'posh' it was. That was so lovely for us to hear. We were both delighted with everything everyone did for us at the hotel. Paul was amazing. Everything went so smoothly and looked so beautiful. He put us both at ease and having him there helped the day run smoothly. We can't thank you all enough. It literally was the best day of our lives. The food was beautiful and looked fantastic. The DJ had everyone dancing all night. Our bedroom was so luxurious and comfy. We couldn't have wished for better. The bar staff looked after me and even made me a cup of tea, everyone on the team did us proud.
We enjoyed every second and are so pleased we chose the Copthorne to host our special day.It was an absolutely amazing day. We had so many people coment on how 'posh' it was. That was so lovely for us to hear. We were both delighted with everything everyone did for us at the hotel. Paul was amazing. Everything went so smoothly and looked so beautiful. He put us both at ease and having him there helped the day run smoothly. We can't thank you all enough. It literally was the best day of our lives. The food was beautiful and looked fantastic. The DJ had everyone dancing all night. Our bedroom was so luxurious and comfy. We couldn't have wished for better. The bar staff looked after me and even made me a cup of tea, everyone on the team did us proud.
We enjoyed every second and are so pleased we chose the Copthorne to host our special day. -
Quality of the service
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Kim Sent on 28/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nothing was to much trouble
Would like to thank you all at copthorne hotel for making our day so special. We had a fantastic day and night and all your team were outstanding from start to finish. Nothing was too much trouble and so glad we had our wedding with you. We will highly recommend you. Can’t thank you enough. Kim and Scott Hallard xxWould like to thank you all at copthorne hotel for making our day so special. We had a fantastic day and night and all your team were outstanding from start to finish. Nothing was too much trouble and so glad we had our wedding with you. We will highly recommend you. Can’t thank you enough. Kim and Scott Hallard xx -
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Sharon Sent on 28/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Couldnt have been more perfect
Had our wedding at the Copthorne on Saturday 18/08/18 and what a most perfect, amazing day it was! Everyone involved did an amazing job, all so professional, friendly & very helpful, so a big THANK YOU especially to the wedding team, Claire, for all the organising of things & keeping us up to date with everything & to Charlie, who made sure the day ran smoothly for us, Paul & bar staff, great job there too, thank you. Our DJ Danny (Paul James Promotions) lovely guy, brilliant, kept our guests on the dance floor all night & played some fab music . Back of house too, kitchen staff & chefs, thank you, food was delicious, everyone enjoyed their meals, well done. Cloud Nine for all the decorating of the rooms, absolutely beautiful & perfect, couldn't have looked any better so Thank you to Maxine & the team. Our room for the night too was lovely, very spacious, clean & comfortable. So Thank You so much to you all for making our day so special & perfect in every way, we all had an amazing time! from, Mr & Mrs James xxxHad our wedding at the Copthorne on Saturday 18/08/18 and what a most perfect, amazing day it was! Everyone involved did an amazing job, all so professional, friendly & very helpful, so a big THANK YOU especially to the wedding team, Claire, for all the organising of things & keeping us up to date with everything & to Charlie, who made sure the day ran smoothly for us, Paul & bar staff, great job there too, thank you. Our DJ Danny (Paul James Promotions) lovely guy, brilliant, kept our guests on the dance floor all night & played some fab music . Back of house too, kitchen staff & chefs, thank you, food was delicious, everyone enjoyed their meals, well done. Cloud Nine for all the decorating of the rooms, absolutely beautiful & perfect, couldn't have looked any better so Thank you to Maxine & the team. Our room for the night too was lovely, very spacious, clean & comfortable. So Thank You so much to you all for making our day so special & perfect in every way, we all had an amazing time! from, Mr & Mrs James xxx -
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Roz Sent on 05/07/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had the most amazing, perfect wedding
Before we fly away on honeymoon Lee and myself would just like to express our gratitude and sincere thanks to you and ALL the staff at The Copthorne Hotel. We had the most amazing, perfect wedding on Friday and were made to feel really welcome and special throughout our stay. Nothing was too much trouble and everyone was so helpful. The staff were so well organised and friendly and our day ran smoothly from beginning to end.
The wedding breakfast was first class, the service was impeccable as was the evening buffet, please pass on our thanks to the chef, waiters/waitresses, MoC, the bar staff and all involved. We had such positive feedback from all our guests.
Also what Cloud 9 and Joy did was truly amazing, the room/s looked breathtaking, we could not have wished for a better wedding. Also to Paul, DJ who managed to keep everyone on the dance floor all night!!
Thank you again Pheobe for all your help over the past few months. We would have no hesitation in recommending The Copthorne as a venue for someone else's special day.Before we fly away on honeymoon Lee and myself would just like to express our gratitude and sincere thanks to you and ALL the staff at The Copthorne Hotel. We had the most amazing, perfect wedding on Friday and were made to feel really welcome and special throughout our stay. Nothing was too much trouble and everyone was so helpful. The staff were so well organised and friendly and our day ran smoothly from beginning to end.
The wedding breakfast was first class, the service was impeccable as was the evening buffet, please pass on our thanks to the chef, waiters/waitresses, MoC, the bar staff and all involved. We had such positive feedback from all our guests.
Also what Cloud 9 and Joy did was truly amazing, the room/s looked breathtaking, we could not have wished for a better wedding. Also to Paul, DJ who managed to keep everyone on the dance floor all night!!
Thank you again Pheobe for all your help over the past few months. We would have no hesitation in recommending The Copthorne as a venue for someone else's special day. -
Quality of the service
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Jenny Sent on 20/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Wedding Buffet!
Had our wedding reception in the Faradays restaurant, excellent wedding buffet, staff worked hard to make sure our day went perfectly, DJ very good. Overall an excellent evening in very comfortable surroundings, our suite for our overnight stay was perfect (sorry to the cleaners for the amount of confetti left behind) .Had our wedding reception in the Faradays restaurant, excellent wedding buffet, staff worked hard to make sure our day went perfectly, DJ very good. Overall an excellent evening in very comfortable surroundings, our suite for our overnight stay was perfect (sorry to the cleaners for the amount of confetti left behind) . -
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Anonymous Sent on 01/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Day
Hi Claire,
Just thought we would drop you a quick note to say a big thank you for everything last Saturday on our wedding day.
We had an amazing day and everything went smoothly at the hotel. The staff were brilliant and can we also say a big thank you to the Master of Ceremonies (unfortunately we can't remember his name) who made us both feel so special and was constantly checking to see if everything was ok.
Can you also pass on our thanks to Cloud 9. The sweet cart was very popular and the Love letters looked fantastic on the dance floor.
Thanks again from Mr and Mrs Loveridge.Hi Claire,
Just thought we would drop you a quick note to say a big thank you for everything last Saturday on our wedding day.
We had an amazing day and everything went smoothly at the hotel. The staff were brilliant and can we also say a big thank you to the Master of Ceremonies (unfortunately we can't remember his name) who made us both feel so special and was constantly checking to see if everything was ok.
Can you also pass on our thanks to Cloud 9. The sweet cart was very popular and the Love letters looked fantastic on the dance floor.
Thanks again from Mr and Mrs Loveridge. -
Quality of the service
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Samantha Sent on 30/05/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a fantastic night!!!
Had our wedding reception here on 18 May 2018, and what a fantastic night!!! The room was beautiful and all the staff were helpful. We could not have asked for anything more, it was such a perfect day and evening. Just our quick thanks to Claire who has helped me and my husband organise our very special day and also big thanks to Joe and Cameron who made sure the night ran smoothly, nothing was ever too much for these guys so thank you!!! We opted for the hot fork buffet and wow we are so glad we did. It smelt amazing and tasted even better, plenty of food for everyone and all the food was nice and hot. We are overwhelmed with how well everything went so thank you to everyone involved!!! We would highly recommend you guys to anyone who wants and absolutely amazing night!!! THANL YOU xxHad our wedding reception here on 18 May 2018, and what a fantastic night!!! The room was beautiful and all the staff were helpful. We could not have asked for anything more, it was such a perfect day and evening. Just our quick thanks to Claire who has helped me and my husband organise our very special day and also big thanks to Joe and Cameron who made sure the night ran smoothly, nothing was ever too much for these guys so thank you!!! We opted for the hot fork buffet and wow we are so glad we did. It smelt amazing and tasted even better, plenty of food for everyone and all the food was nice and hot. We are overwhelmed with how well everything went so thank you to everyone involved!!! We would highly recommend you guys to anyone who wants and absolutely amazing night!!! THANL YOU xx -
Quality of the service
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