Crathorne Hall Hotel Reviews

Reviews

Badges

+10 User photos

• Leah H. Sent on 03/07/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wedding at Crathorne Hall

  We booked our wedding at Crathorne Hall on quite short notice (2 months!) and from the beginning they were fantastic. I sent an enquiry email which they responded to on the same day, they sent over loads of helpful information and pricing for us to look at. Stacey was our wedding planner and she was just absolutely amazing, from the first email she went above and beyond to make sure our day went ahead on short notice and was exactly how we wanted it. Any questions we had she answered promptly, and she was helpful with making suggestions. The communication was first class, and I can’t put into words how friendly, attentive and reliable every single staff member was that was involved in the wedding.
  
  On the wedding day we were assigned a toastmaster, Alan, who essentially organised the full day, told us where we needed to be and when, and made sure everything went smoothly. Alan also announced us for the first time as a married couple, the cutting of the cake and first dance etc. Alan was fantastic he really made the day feel so relaxed, made us feel at ease and made sure everything went perfectly as planned. He was a lovely guy who we are thankful was part of our day, we received a number of comments from guests and family about how professional and helpful he was on the day.
  
  We stayed overnight after the wedding and again, the staff were just amazing in ensuring we had the perfect stay, they were so helpful and friendly.
  
  Another thing we were taken aback by is the value for money and how decently priced our day was for everything we got!
  
  I can’t recommend this venue enough, it’s absolutely stunning in beautiful scenery, and the staff went above and beyond for us at every stage of planning the wedding, and the day itself.

  We booked our wedding at Crathorne Hall on quite short notice (2 months!) and from the beginning they were fantastic. I sent an enquiry email which they responded to on the same day, they sent over loads of helpful information and pricing for us to look at. Stacey was our wedding planner and she was just absolutely amazing, from the first email she went above and beyond to make sure our day went ahead on short notice and was exactly how we wanted it. Any questions we had she answered promptly, and she was helpful with making suggestions. The communication was first class, and I can’t put into words how friendly, attentive and reliable every single staff member was that was involved in the wedding.
  
  On the wedding day we were assigned a toastmaster, Alan, who essentially organised the full day, told us where we needed to be and when, and made sure everything went smoothly. Alan also announced us for the first time as a married couple, the cutting of the cake and first dance etc. Alan was fantastic he really made the day feel so relaxed, made us feel at ease and made sure everything went perfectly as planned. He was a lovely guy who we are thankful was part of our day, we received a number of comments from guests and family about how professional and helpful he was on the day.
  
  We stayed overnight after the wedding and again, the staff were just amazing in ensuring we had the perfect stay, they were so helpful and friendly.
  
  Another thing we were taken aback by is the value for money and how decently priced our day was for everything we got!
  
  I can’t recommend this venue enough, it’s absolutely stunning in beautiful scenery, and the staff went above and beyond for us at every stage of planning the wedding, and the day itself.

  • +5 Photos
• Sharon K. Sent on 12/06/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Absolutely Outstanding - made our wedding day perfect.

  We just got married here last week, and while the memory is fresh I wanted to write a review of Crathorne Hall - booking Crathorne Hall as our wedding venue has been the BEST decision we have made in this entire wedding planning process. What sets Crathorne Hall apart from the rest is their staff. We have been to a good handful of wedding venues, and have encountered many different service staff.
  
  Crathorne Hall immediately stood out to us as a friendly, warm place and that is one of the reasons we booked it. Sure enough, the staff has been outstanding from start to end. From our wedding coordinator Stacey (a very professional, detail-oriented, warm and lovely lady) to the porter, to the receptionist team, to the waiters and waitresses - everyone is so warm and genuinely such nice people, ready to go above and beyond to help you. The porter for instance kept asking guests if they needed help, and before they could answer would already be taking all their luggages and through doors with warm smiles!
  The entire team is personable and made us feel so special on our wedding day - even though they probably witness multiple weddings a month, but they made us feel so special.
  
  Throughout the wedding planning process, every time we needed something out of the ordinary, they were more than happy to help us make it happen where possible. The attitude of everyone at Crathorne Hall is exemplary. The unique essence of Crathorne Hall is that it feels more like a family-run business, and in no way feels corporate.
  
  Yet, the hotel grounds are breathtaking, and the interiors of the halls are absolutely beautiful. There is nothing garish about it. All the interiors are classy and elegant, and again another reason why we chose it. They use neutral colours like white and gold to make it so.
  
  Price wise - GREAT value for money. The cost we paid included 37 rooms which I think is at a great bargain compared to many other Venues we looked at.
  
  The rooms are faultless - beautiful victorian-style rooms. We have had nothing but positive feedback from guests on how comfortable and lush their rooms were.
  
  Food-wise it is not the best food we've tasted, but to be honest coming from a foodie like myself that's ok. Everything else mentioned above more than makes up for it.
  
  All in all - Crathorne Hall is outstanding. We cannot wait to return for future wedding anniversaries!

  We just got married here last week, and while the memory is fresh I wanted to write a review of Crathorne Hall - booking Crathorne Hall as our wedding venue has been the BEST decision we have made in this entire wedding planning process. What sets Crathorne Hall apart from the rest is their staff. We have been to a good handful of wedding venues, and have encountered many different service staff.
  
  Crathorne Hall immediately stood out to us as a friendly, warm place and that is one of the reasons we booked it. Sure enough, the staff has been outstanding from start to end. From our wedding coordinator Stacey (a very professional, detail-oriented, warm and lovely lady) to the porter, to the receptionist team, to the waiters and waitresses - everyone is so warm and genuinely such nice people, ready to go above and beyond to help you. The porter for instance kept asking guests if they needed help, and before they could answer would already be taking all their luggages and through doors with warm smiles!
  The entire team is personable and made us feel so special on our wedding day - even though they probably witness multiple weddings a month, but they made us feel so special.
  
  Throughout the wedding planning process, every time we needed something out of the ordinary, they were more than happy to help us make it happen where possible. The attitude of everyone at Crathorne Hall is exemplary. The unique essence of Crathorne Hall is that it feels more like a family-run business, and in no way feels corporate.
  
  Yet, the hotel grounds are breathtaking, and the interiors of the halls are absolutely beautiful. There is nothing garish about it. All the interiors are classy and elegant, and again another reason why we chose it. They use neutral colours like white and gold to make it so.
  
  Price wise - GREAT value for money. The cost we paid included 37 rooms which I think is at a great bargain compared to many other Venues we looked at.
  
  The rooms are faultless - beautiful victorian-style rooms. We have had nothing but positive feedback from guests on how comfortable and lush their rooms were.
  
  Food-wise it is not the best food we've tasted, but to be honest coming from a foodie like myself that's ok. Everything else mentioned above more than makes up for it.
  
  All in all - Crathorne Hall is outstanding. We cannot wait to return for future wedding anniversaries!

  Crathorne Hall Hotel's reply:

  Thank you for your lovely extensive review Sharon, I hope that you and Adam have settled into married life. It was a pleasure to look after you and your guests at your wedding in June. Thank you to for your very kind words regarding the staff here at the hotel from the initial planning stages to the wedding day. We look forward to welcoming you back to the hotel in the future, Best wishes from Crathorne Hall Wedding Team
• Katie A. Sent on 02/01/2022
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The Perfect Venue in every way….

  I simply cannot praise this place enough. The Service and professionalism was absolutely faultless from the start when we booked the Venue. Nicola our Wedding co-ordinator was fantastic and nothing was too much and she made our lives so much easier during the planning stage and on the Wedding day.
  Alan who organised things on the day was also brilliant and ensured the day ran smoothly.
  The offer for the exclusive package meant that a large chunk of the cost for the day was covered by selling the rooms at the Venue to our guests at a reduced rate (the guests were amazed at the standard of the rooms for this price!). It also made a large Wedding affordable!
  
  Thank you to Nicola and all of the Crathorne staff for all of your help over the last 18 months. You made our Special day just perfect!
  

  I simply cannot praise this place enough. The Service and professionalism was absolutely faultless from the start when we booked the Venue. Nicola our Wedding co-ordinator was fantastic and nothing was too much and she made our lives so much easier during the planning stage and on the Wedding day.
  Alan who organised things on the day was also brilliant and ensured the day ran smoothly.
  The offer for the exclusive package meant that a large chunk of the cost for the day was covered by selling the rooms at the Venue to our guests at a reduced rate (the guests were amazed at the standard of the rooms for this price!). It also made a large Wedding affordable!
  
  Thank you to Nicola and all of the Crathorne staff for all of your help over the last 18 months. You made our Special day just perfect!
  

  Crathorne Hall Hotel's reply:

  Thank you Katie, I hope you and Ben have settled into married life these last few weeks and I am so pleased that you and your guests had a wonderful day, it was a pleasure to look after you on the lead up to your wedding and on the day. I will certainly pass on your kind words to the team who will be delighted. We look forward to welcoming you and your families back to Crathorne in the future. Best wishes
Did the reviews win you over?
Send a message
• Emma D. Sent on 22/12/2021
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wedding venue

  We had the most amazing wedding day in June 2021 ! We where still under covid restrictions but crathorne hall still made it extra special and our master of ceremonies Mo was amazing we felt like royalty all day !!

  We had the most amazing wedding day in June 2021 ! We where still under covid restrictions but crathorne hall still made it extra special and our master of ceremonies Mo was amazing we felt like royalty all day !!

  Crathorne Hall Hotel's reply:

  Thank you for your lovely review Emma, I hope that you and Conor have settled into married life. It was a pleasure to look after you and your guests at your wedding in June after such a difficult time for all our Bride & Grooms and I know the team will be delighted with your kind words. We hope you received your personalised Crathorne Wedding Bear as a gift from the Hotel. We look forward to welcoming you back to the hotel in the future, Best wishes from Crathorne Hall Wedding Team
• Erin T. Sent on 21/10/2021
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The best experience and the best day.

  We had the most amazing day for our wedding at Crathorne Hall, not only is the venue itself stunning but the staff are fantastic too. It was everything we could have dreamed of and more. A special mention goes to Krista, our wedding coordinator who has been amazing. The wedding had to be postponed from last year and she has been so kind, understanding and helpful and nothing was too much trouble. Also to Mo, who was fantastic and extremely attentive on the day! Everything was easily transferred across from our original date and the team really did help us in what was an upsetting time. The personalised bear that we were given as a gift was just a beautiful touch too. So thank you so much Crathorne Hall. Would highly recommend the hotel to anyone planning a wedding.

  We had the most amazing day for our wedding at Crathorne Hall, not only is the venue itself stunning but the staff are fantastic too. It was everything we could have dreamed of and more. A special mention goes to Krista, our wedding coordinator who has been amazing. The wedding had to be postponed from last year and she has been so kind, understanding and helpful and nothing was too much trouble. Also to Mo, who was fantastic and extremely attentive on the day! Everything was easily transferred across from our original date and the team really did help us in what was an upsetting time. The personalised bear that we were given as a gift was just a beautiful touch too. So thank you so much Crathorne Hall. Would highly recommend the hotel to anyone planning a wedding.

  Crathorne Hall Hotel's reply:

  Thank you for your wonderful words Erin, and congratulations again to you and Matthew and hope you have settled into married life after 2 months. We are so pleased that you were finally able to celebrate your wedding day with family & friends and it was a pleasure to see it taking place after all the changes throughout Covid. We have a great team here at Crathorne and I know they will be delighted with the feedback from yourselves. Wishing you all the very best in your married life and future together. Best Wishes, Crathorne Hall Wedding Team.
• Jess B. Sent on 13/10/2021
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Couldn’t have asked for a better venue

  Crathorne Hall Hotel went above and beyond to make our day truly amazing, with it being during covid times they allowed us to change our date with no hassle or extra charge, they tried their best to cater to our needs and make things easier for us. They were always quick to respond to queries on the lead up to the wedding and the customer service was just spot on. We dealt mainly with Stacey and she was just great and trust me I ask a lot of questions! The venue itself is beautiful and all the staff were so friendly and bubbly. Mo the toast master/organiser on the day was also brilliant, checked in regularly to make sure things were ok and flowing nicely, he handled everything and left myself and my husband stress free the whole day. He also has a good sense of humour. Our wedding day was better than we could have ever imagined. The outdoor tipi was definitely an added bonus which again was covered by Crathorne themselves without having to say anything just so we could enjoy our day as planned during covid times. Couldn’t recommend this venue highly enough, it was definitely the right choice! Thank you so much for making our day so special.

  Crathorne Hall Hotel went above and beyond to make our day truly amazing, with it being during covid times they allowed us to change our date with no hassle or extra charge, they tried their best to cater to our needs and make things easier for us. They were always quick to respond to queries on the lead up to the wedding and the customer service was just spot on. We dealt mainly with Stacey and she was just great and trust me I ask a lot of questions! The venue itself is beautiful and all the staff were so friendly and bubbly. Mo the toast master/organiser on the day was also brilliant, checked in regularly to make sure things were ok and flowing nicely, he handled everything and left myself and my husband stress free the whole day. He also has a good sense of humour. Our wedding day was better than we could have ever imagined. The outdoor tipi was definitely an added bonus which again was covered by Crathorne themselves without having to say anything just so we could enjoy our day as planned during covid times. Couldn’t recommend this venue highly enough, it was definitely the right choice! Thank you so much for making our day so special.

  • +4 Photos

  Crathorne Hall Hotel's reply:

  Thank you for your wonderful words Jess, and congratulations again to you and Jonathan and hope you have settled into married life after 3 months. We are so pleased that you were finally able to celebrate your wedding day with family & friends and it was a pleasure to see it taking place after all the changes throughout Covid. We have a great team here at Crathorne and I know they will be delighted with the feedback from yourselves. Wishing you all the very best in your married life and future together. Best Wishes, Crathorne Hall Wedding Team.
• Mrs D. Sent on 31/08/2021
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The best day!

  We booked Crathorne for our wedding after our original venue was unwilling to hold smaller weddings (due to the pandemic). This was the best decision we made! The staff were so helpful throughout the build up to the wedding and the team were willing to be flexible and work around whatever the restrictions would be when the big day came. We finally got married in June (14 months after our original date) and had an amazing day with our nearest and dearest. Despite some restrictions still being in place at that time, the staff made the day feel as normal as possible and we all had a brilliant time. The venue is lovely and quality of the food and drink was excellent. Our wedding planner, Stacey, was so helpful and our toastmaster, Mo, ensured that the whole day went smoothly. We’re looking forward to returning to Crathorne in the future to celebrate our anniversary!

  We booked Crathorne for our wedding after our original venue was unwilling to hold smaller weddings (due to the pandemic). This was the best decision we made! The staff were so helpful throughout the build up to the wedding and the team were willing to be flexible and work around whatever the restrictions would be when the big day came. We finally got married in June (14 months after our original date) and had an amazing day with our nearest and dearest. Despite some restrictions still being in place at that time, the staff made the day feel as normal as possible and we all had a brilliant time. The venue is lovely and quality of the food and drink was excellent. Our wedding planner, Stacey, was so helpful and our toastmaster, Mo, ensured that the whole day went smoothly. We’re looking forward to returning to Crathorne in the future to celebrate our anniversary!

  Crathorne Hall Hotel's reply:

  Thank you for your lovely review Sophie, I hope that you and Matthew have settled into married life. It was a pleasure to look after you and your guests at your wedding in June after such a difficult time for all our Bride & Grooms and I know the team will be delighted with your kind words. We look forward to welcoming you back to the hotel in the future, Best wishes from Crathorne Hall Wedding Team
• Rachel Sent on 15/01/2020
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The day was fantastic, it was absolutely perfect..

  Can we just take this opportunity to say that the day was just fantastic, it was absolutely perfect.
  The staff really are a credit to Crathorne and couldn’t have done any more on the day. Your regular suppliers that we used (First Class Wedding Company, LMS Entertainment, Ultimate Wedding DJ) were great to work with and it shows that you have a close working relationship with them.
  
  We have received such wonderful feedback from our guests, and we really wanted it to be a weekend that everyone would enjoy, and it certainly was that! We feel very fortunate to have stumbled across Crathorne in our search for a venue (Chris feels smug as he found it!) and it really was the exclusive yet intimate venue that we dreamed of finding!
  
  Thank you so much for making our dream day possible.
  
  Rachel and Christopher Parker

  Can we just take this opportunity to say that the day was just fantastic, it was absolutely perfect.
  The staff really are a credit to Crathorne and couldn’t have done any more on the day. Your regular suppliers that we used (First Class Wedding Company, LMS Entertainment, Ultimate Wedding DJ) were great to work with and it shows that you have a close working relationship with them.
  
  We have received such wonderful feedback from our guests, and we really wanted it to be a weekend that everyone would enjoy, and it certainly was that! We feel very fortunate to have stumbled across Crathorne in our search for a venue (Chris feels smug as he found it!) and it really was the exclusive yet intimate venue that we dreamed of finding!
  
  Thank you so much for making our dream day possible.
  
  Rachel and Christopher Parker

  Crathorne Hall Hotel's reply:

  Thank you Rachel & Christopher for your wonderful review! We are so pleased to hear that our list of recommended suppliers helped in the planning of your special day. We hope you may join us again in the future for your anniversary and other special occasions. Best Wishes from the Wedding Team
• Anonymous Sent on 15/01/2020
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Thank you soo much for everything you did...

  Thank you soo much for everything you did to help make our wedding day as perfect as it was!
  
  The whole process from our first meeting up to the big day was made soo easy and fuss free by your organisation and kindness - we really couldn't have done it without you.
  
  The day was perfect from start to finish, a huge thank you to Mo who had everything under control and did everything we asked for and more! He is a star!!
  
  The rooms looked perfect and totally exceeded my expectations of how I wanted them to look, I was blown away!
  
  All the staff are amazing and not just on the wedding day but throughout the whole time we have been planning our wedding, every time we have visited Crathorne hall we have been met by lovely polite and helpful staff who can't do enough for you!
  Thank you all!
  
  I don't really know what else to say but thank you thank you thank you!!!
  You are all amazing!
  
  All our love
  Mr & Mrs Kennedy

  Thank you soo much for everything you did to help make our wedding day as perfect as it was!
  
  The whole process from our first meeting up to the big day was made soo easy and fuss free by your organisation and kindness - we really couldn't have done it without you.
  
  The day was perfect from start to finish, a huge thank you to Mo who had everything under control and did everything we asked for and more! He is a star!!
  
  The rooms looked perfect and totally exceeded my expectations of how I wanted them to look, I was blown away!
  
  All the staff are amazing and not just on the wedding day but throughout the whole time we have been planning our wedding, every time we have visited Crathorne hall we have been met by lovely polite and helpful staff who can't do enough for you!
  Thank you all!
  
  I don't really know what else to say but thank you thank you thank you!!!
  You are all amazing!
  
  All our love
  Mr & Mrs Kennedy

  Crathorne Hall Hotel's reply:

  Thank you Chloe & John for your wonderful review. We are delighted that you both had a perfect wedding day! Thank you for your compliements regarding the team on both the day and planning stages. We hope that you come back and join us for your anniversary! Best Wishes from the Wedding Team
• Anonymous Sent on 16/01/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  A massive thank you to all of the staff at Crathor

  I just wanted to say a massive thank you to all of the staff at Crathorne.
  We had the most perfect day and we can’t thank you enough. The venue itself is beautiful but the staff amplified that throughout the day by being so helpful, friendly and tentative.
  
  I would especially like to give a big shout out to Mo who made myself and Ben feel at ease all day and made the day run so smoothly.

  I just wanted to say a massive thank you to all of the staff at Crathorne.
  We had the most perfect day and we can’t thank you enough. The venue itself is beautiful but the staff amplified that throughout the day by being so helpful, friendly and tentative.
  
  I would especially like to give a big shout out to Mo who made myself and Ben feel at ease all day and made the day run so smoothly.

  Crathorne Hall Hotel's reply:

  Thank you for taking the time to write such a wonderful review! We are delighted that you both had an amazing wedding day. Best Wishes from the wedding team.

Did the reviews win you over?

Send a message