Crowne Plaza Liverpool - John Lennon Airport Reviews
Crowne Plaza Liverpool - John Lennon Airport
Liverpool, Merseyside5.0 out of 5 rating, 24 reviews
5.0
24 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
24 reviews
100% recommend it
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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B.l Sent on 15/11/20235 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Attentive, caring and friendly environment & staff
We had our service at this venue in late October and we couldn't of been happier. The staff here are very friendly, attentive to everyone's needs and the environment is both family friendly and warming!
I would definitely recommend this place for cost efficiency as we chose the unique package for £75 per person!
Thanks again. One to remember!We had our service at this venue in late October and we couldn't of been happier. The staff here are very friendly, attentive to everyone's needs and the environment is both family friendly and warming!
I would definitely recommend this place for cost efficiency as we chose the unique package for £75 per person!
Thanks again. One to remember! -
Quality of the service
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Siobhan Sent on 19/09/20175 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Mr and Mrs Hilbert
We had our stunning wedding here on 09.09.17.
Nothing was too much trouble, we had our own bespoke wedding and swapped and changed things around which was no problem at all. Special thanks to Lynsey for making sure our day was everything we had hoped.
My only criticism is that there wasn't much communication on the actual day, I was still in my room at 5pm waiting to be told it was time to go, I had never been married before so I had no idea what to Do! I didn't feel there was a lot of communication with me as to how the day would go so I just had to guess what I needed to do. I took it upon myself to go downstairs at 5pm and all my guests were still in the bar waiting to be seated in the ceremony. I had to hide in the lift until they were seated. My guests hasn't even been sat for 2 minutes before the music started and I walked in.
I hadn't tested the music as the events team were all at a wedding showcase so when I asked reception to speak to someone on the morning of my wedding, the staff member on reception told me that there was no one in from the events team (not a wise thing to say to a nervous bride on the morning of her wedding!) and I had to walk around the hotel trying to find another lady to help me.
But apart from that, the day was amazing. The food was amazing. The room was amazing. We had a small wedding of 50 day and 80 evening and we had it in the smaller Blenheim suite. I wish we could go back and do it all again.We had our stunning wedding here on 09.09.17.
Nothing was too much trouble, we had our own bespoke wedding and swapped and changed things around which was no problem at all. Special thanks to Lynsey for making sure our day was everything we had hoped.
My only criticism is that there wasn't much communication on the actual day, I was still in my room at 5pm waiting to be told it was time to go, I had never been married before so I had no idea what to Do! I didn't feel there was a lot of communication with me as to how the day would go so I just had to guess what I needed to do. I took it upon myself to go downstairs at 5pm and all my guests were still in the bar waiting to be seated in the ceremony. I had to hide in the lift until they were seated. My guests hasn't even been sat for 2 minutes before the music started and I walked in.
I hadn't tested the music as the events team were all at a wedding showcase so when I asked reception to speak to someone on the morning of my wedding, the staff member on reception told me that there was no one in from the events team (not a wise thing to say to a nervous bride on the morning of her wedding!) and I had to walk around the hotel trying to find another lady to help me.
But apart from that, the day was amazing. The food was amazing. The room was amazing. We had a small wedding of 50 day and 80 evening and we had it in the smaller Blenheim suite. I wish we could go back and do it all again. -
Quality of the service
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Anonymous Sent on 16/11/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Perfect Day
I checked into the hotel the night before my wedding with my bridesmaids, we had adjoining rooms which was so convenient and the rooms were lovely. Every part of our wedding from the booking and planning process to the actual day was so relaxed and amazing. The day couldn't have gone any better, our wedding coordinator Chloe was fabulous as was Dave our master of ceremonies on the day. Nothing was too much trouble and the attention to detail was perfect. The suite my husband and I had for the wedding night was amazing and so spacious, I checked into it before the ceremony and my bridesmaids and I got dressed in there. All of our family and friends have all commented on how fabulous the day and night was and how lovely the hotel was. All the staff are great and I would recommend this as a wedding venue to everyone.I checked into the hotel the night before my wedding with my bridesmaids, we had adjoining rooms which was so convenient and the rooms were lovely. Every part of our wedding from the booking and planning process to the actual day was so relaxed and amazing. The day couldn't have gone any better, our wedding coordinator Chloe was fabulous as was Dave our master of ceremonies on the day. Nothing was too much trouble and the attention to detail was perfect. The suite my husband and I had for the wedding night was amazing and so spacious, I checked into it before the ceremony and my bridesmaids and I got dressed in there. All of our family and friends have all commented on how fabulous the day and night was and how lovely the hotel was. All the staff are great and I would recommend this as a wedding venue to everyone. -
Quality of the service
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Anonymous Sent on 05/11/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Mr and Mrs Tierney married on 2nd September 2016
Enjoyed and amazing wedding at the hotel. Wedding party was well look after from the day before the big day until leaving the day after.
Hotel was a great venue for both our nuptuals, wedding meal and party after. Amazing job done by Lynsey who looked after us so well and David our Master of Ceremonies who done a brilliant job. Could not have wished for a better day.Enjoyed and amazing wedding at the hotel. Wedding party was well look after from the day before the big day until leaving the day after.
Hotel was a great venue for both our nuptuals, wedding meal and party after. Amazing job done by Lynsey who looked after us so well and David our Master of Ceremonies who done a brilliant job. Could not have wished for a better day. -
Quality of the service
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Anonymous Sent on 18/10/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our wedding day
We had a fantastic day and night at the crown plaza, we and all our families were made to feel very welcome from the check in with Claire till the check out, it was well organised from day to night with Chloe and Mel our master of ceramonies, all the guests had an amazing time! the food was fantastic and so much of it! Sam looked after us all great and made sure the wedding breakfast went down without a hitch, We would both highly recommend booking your special day at this hotel without a doubt at all xWe had a fantastic day and night at the crown plaza, we and all our families were made to feel very welcome from the check in with Claire till the check out, it was well organised from day to night with Chloe and Mel our master of ceramonies, all the guests had an amazing time! the food was fantastic and so much of it! Sam looked after us all great and made sure the wedding breakfast went down without a hitch, We would both highly recommend booking your special day at this hotel without a doubt at all x -
Quality of the service
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Anonymous Sent on 27/09/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our Perfect Day
We could not of hoped for a more perfect day everything went smoothy from start to finish. Chloe our wedding planner was fantastic and the nicest person to help me with any worries. Our master of cermonies David was beyond amazing from our ceremony until the end of the night. Brilliant place for a wedding if we could do it again it would all be back here xxxWe could not of hoped for a more perfect day everything went smoothy from start to finish. Chloe our wedding planner was fantastic and the nicest person to help me with any worries. Our master of cermonies David was beyond amazing from our ceremony until the end of the night. Brilliant place for a wedding if we could do it again it would all be back here xxx -
Quality of the service
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Erin Sent on 27/09/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our Perfect Day
We could not of hoped for a more perfect day everything went smoothy from start to finish. Chloe our wedding planner was fantastic and the nicest person to help me with any worries. Our master of cermonies David was beyond amazing from our ceremony until the end of the night. Brilliant place for a wedding if we could do it again it would all be back here xxxWe could not of hoped for a more perfect day everything went smoothy from start to finish. Chloe our wedding planner was fantastic and the nicest person to help me with any worries. Our master of cermonies David was beyond amazing from our ceremony until the end of the night. Brilliant place for a wedding if we could do it again it would all be back here xxx -
Quality of the service
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Anonymous Sent on 08/07/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Perfect from start to finish!!
Our day was perfect from start to finish. We can't thank you all enough. We received so many compliments about the day and everyone noted how lovely the venue was too!! From the bottom of our hearts thank you so much.Our day was perfect from start to finish. We can't thank you all enough. We received so many compliments about the day and everyone noted how lovely the venue was too!! From the bottom of our hearts thank you so much. -
Quality of the service
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Barry Sent on 06/05/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We were glad you were not in yesterday we were so overwhelmed with emotion we would not have coped.
We and ALL THE GUESTS had the best time ever. It has been the talk of the town. We can not thank you enough but you must let us know what we can do
It was just simply fabulous.
Did I say we had the best time ever.
At Manchester waiting for delayed flight!!
Kind regards,
Barry and TerryWe were glad you were not in yesterday we were so overwhelmed with emotion we would not have coped.
We and ALL THE GUESTS had the best time ever. It has been the talk of the town. We can not thank you enough but you must let us know what we can do
It was just simply fabulous.
Did I say we had the best time ever.
At Manchester waiting for delayed flight!!
Kind regards,
Barry and Terry -
Quality of the service
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Dave Sent on 06/05/20165 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Perfect
Dear Hayley & Events Team
Thank you so much for making our Wedding day so perfect!!
Lots of LoveDear Hayley & Events Team
Thank you so much for making our Wedding day so perfect!!
Lots of Love -
Quality of the service
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