Crowne Plaza Marlow Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
31 reviews
Recommended by 97% of couples
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Quality of the service 4.8 out of 5 rating4.8
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Response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value for money 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Badges
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Featured
Dipasha Sent on 27/12/20195 out of 5 rating5.0-
Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We wanted to send you a quick thank you note, for taking care of arrangements, and for your help in organizing our wedding. All our guests really enjoyed, and everything went smoothly. It was quite a task arranging everything in less than two months, and we are very happy that you were able to adjust to the nearly unrealistic deadlines! Thank youWe wanted to send you a quick thank you note, for taking care of arrangements, and for your help in organizing our wedding. All our guests really enjoyed, and everything went smoothly. It was quite a task arranging everything in less than two months, and we are very happy that you were able to adjust to the nearly unrealistic deadlines! Thank you -
Quality of the service
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Gifty Sent on 03/09/20211 out of 5 rating1.0
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Quality of the service 1 out of 5 rating1.0
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Response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value for money 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Worst wedding venue! Total failure
Please do not consider booking a wedding here. They are scumbags. They will promise you a lot and do near nothing. We are literally considering all options to make they pay for everything failing. They failed us totally. Do not trust them. They stressed me as a bride out even on the day of my wedding. Honestly we only chose the venue because of the first events manager. Once she left, it has been horrendous. We were caught up with them because we had agreed to the contract. Once I have been advised properly, I will leave a more detailed review of what they did. Please do not trust them!Please do not consider booking a wedding here. They are scumbags. They will promise you a lot and do near nothing. We are literally considering all options to make they pay for everything failing. They failed us totally. Do not trust them. They stressed me as a bride out even on the day of my wedding. Honestly we only chose the venue because of the first events manager. Once she left, it has been horrendous. We were caught up with them because we had agreed to the contract. Once I have been advised properly, I will leave a more detailed review of what they did. Please do not trust them!Crowne Plaza Marlow's reply:
Thank you for staying with us at Crowne Plaza Marlow for your Son's wedding celebrations during the bank holiday weekend Our congratulations again to the wedding couple .and we appreciate your choosing our hotel for this very special occasion.
We are very pleased that the wedding was enjoyed by all and that your son and daughter in law were able to enjoy their wedding ceremony on the beautiful lawns adjacent to the lake following by their reception in the new Winterlake Suite. We received very positive feedback from all the guests on the day which is always positive .
I apologise if you were in any way inconvenienced by the routine request for a pre authorisation of... -
Quality of the service
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Anonymous Sent on 27/12/20195 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service
I stayed here the night before my wedding and I cannot recommend the hotel highly enough. The staff couldn't do enough to help me and Mihaly the rooms manager went far above and beyond to help me and ensure my stay was comfortable and as good as it could be. He even phoned the room to check all was ok.I stayed here the night before my wedding and I cannot recommend the hotel highly enough. The staff couldn't do enough to help me and Mihaly the rooms manager went far above and beyond to help me and ensure my stay was comfortable and as good as it could be. He even phoned the room to check all was ok. -
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Joshua Sent on 23/06/20115 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect
Thank you so much again to the Crowne Plaza for your service on 04/06/2011. Everything was perfect. Guests thought the venue was amazing. Kate McGovern and the operations team were extremely accommodating and moulded the day to fit our theme and requests.
Location for photos were gorgeous and the building was modern yet fitting for all themes.Food for the meal and nibbles on arrival was fantastic. everyone was so impressed.Thank you so much again to the Crowne Plaza for your service on 04/06/2011. Everything was perfect. Guests thought the venue was amazing. Kate McGovern and the operations team were extremely accommodating and moulded the day to fit our theme and requests.
Location for photos were gorgeous and the building was modern yet fitting for all themes.Food for the meal and nibbles on arrival was fantastic. everyone was so impressed. -
Quality of the service
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Vicky Sent on 29/03/20115 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Day
I had my wedding at Crowne Plaza Marlow in December, it was like a winter wonderland. When you enterted the hotel, their was a beautiful christmas tree in the centre, which set the scene. We had our civil ceremony, in the conservatory, which over looked the lake, it looked stunning. we then had our wedding breakfast in the winterlake suite, the food was amazing and the staff were so kind and friendly. All in all a magical day, I would recommend everyone to have their wedding here.I had my wedding at Crowne Plaza Marlow in December, it was like a winter wonderland. When you enterted the hotel, their was a beautiful christmas tree in the centre, which set the scene. We had our civil ceremony, in the conservatory, which over looked the lake, it looked stunning. we then had our wedding breakfast in the winterlake suite, the food was amazing and the staff were so kind and friendly. All in all a magical day, I would recommend everyone to have their wedding here. -
Quality of the service
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John Sent on 06/05/20105 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Wedding Venue
We held my daughters wedding at the hotel on May 1st 2010 . From the outset everything was "spot on" . The wedding organiser Amy Williams took care of even the smallest detail and on the day the food , service and atmosphere was highly commended by all our guests . I can highly recommend Crowne Plaza Marlow .We held my daughters wedding at the hotel on May 1st 2010 . From the outset everything was "spot on" . The wedding organiser Amy Williams took care of even the smallest detail and on the day the food , service and atmosphere was highly commended by all our guests . I can highly recommend Crowne Plaza Marlow . -
Quality of the service
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Katie Sent on 19/02/20105 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brilliant Day
We had such a wonderful wedding day at the hotel in January - the area was covered in snow which made for some fantastic pictures. In the warm, the food and service were perfect and all our guests had a fantastic time.We had such a wonderful wedding day at the hotel in January - the area was covered in snow which made for some fantastic pictures. In the warm, the food and service were perfect and all our guests had a fantastic time. -
Quality of the service
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Julie Sent on 03/02/20105 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a perfect day!
I was bridesmaid for my best friend last month at the Crowne Plaza and I would just like to thank all of the staff for making her day so special.I was bridesmaid for my best friend last month at the Crowne Plaza and I would just like to thank all of the staff for making her day so special. -
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Chris Sent on 08/12/20095 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brilliant venue
I would just like to thank everyone at the Crowne Plaza Marlow for a fantastic day.
The venue, the food, the service were all excellent.
All of our guests thoroughly enjoyed themselves.I would just like to thank everyone at the Crowne Plaza Marlow for a fantastic day.
The venue, the food, the service were all excellent.
All of our guests thoroughly enjoyed themselves. -
Quality of the service
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Jo Sent on 08/12/20095 out of 5 rating5.0
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful hotel
We had a great time, the food was delicious and lots of it and the staff were great so a big thank you to all of them, including the chefs of course.
We had a great time, the food was delicious and lots of it and the staff were great so a big thank you to all of them, including the chefs of course.
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Quality of the service
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