Crowne Plaza Reading Reviews
Crowne Plaza Reading
Reading, BerkshireReviews
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5.0 out of 5 rating
5.0 Fantastic
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23 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
+12
User photos
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M Jayne Sent on 22/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceeded all my expectations
We had the best wedding at crowne plaza and want to thank Julie, Federica, Ryan, Reeva, and lovely shakira for being amazing and making our day so special (Reeva u really are a credit to the hotel ♥️We had the best wedding at crowne plaza and want to thank Julie, Federica, Ryan, Reeva, and lovely shakira for being amazing and making our day so special (Reeva u really are a credit to the hotel ♥️-
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+12 Photos
Crowne Plaza Reading's reply:
Thank you for your kind words and we are extremely happy that you had the best wedding and it was an unforgettable day! Thank you. -
Quality of the service
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Diane F. Sent on 18/05/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Riverside Location
Since 2014 I've been proud to be a recommended supplier at the Crowne Plaza. Highlights include taking Brides and Grooms onto Caversham Bridge and across the other side of the River Thames to the picturesque Caversham Court Gardens for couple portraits. I've also photographed onboard a boat going up the River Thames to Mapledurham lock and back which was a nice touch during the drinks reception before embarking for dinner at the hotel. Wedding Breakfasts at the Crowne Plaza have always been delicious! It has been great working with their wedding coordinators and catering teams over the years. All the staff I've had the pleasure of working with are helpful, polite and friendly. I also know people who have stayed at the hotel and returned on several occasions using it as a base when visiting family and friends in Reading.Since 2014 I've been proud to be a recommended supplier at the Crowne Plaza. Highlights include taking Brides and Grooms onto Caversham Bridge and across the other side of the River Thames to the picturesque Caversham Court Gardens for couple portraits. I've also photographed onboard a boat going up the River Thames to Mapledurham lock and back which was a nice touch during the drinks reception before embarking for dinner at the hotel. Wedding Breakfasts at the Crowne Plaza have always been delicious! It has been great working with their wedding coordinators and catering teams over the years. All the staff I've had the pleasure of working with are helpful, polite and friendly. I also know people who have stayed at the hotel and returned on several occasions using it as a base when visiting family and friends in Reading. -
Quality of the service
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Amy Sent on 02/12/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great day
Organizing our wedding at Crowne Plaza was so easy with Beata. Responded quickly to emails, answered all of our questions, kind and lovelyOrganizing our wedding at Crowne Plaza was so easy with Beata. Responded quickly to emails, answered all of our questions, kind and lovely -
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Emma Sent on 02/12/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful day
Beata was always very efficient. Other members too as everything went like clockwork. Special mention to the chef who made my picky French family comment the food was goodBeata was always very efficient. Other members too as everything went like clockwork. Special mention to the chef who made my picky French family comment the food was good -
Quality of the service
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James Sent on 12/09/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
5star
Just want to say thank you for everything you have done for us getting ready for our wedding day at the Crowne Plaza.
We had an amazing day and everything was perfect.
Big thank you to Winstone for stepping in for George. Winstone made sure everything was spot on and was even there to greet us for breakfast the following morning.
The food was perfect and everyone commented on how nice it was.
The bar staff was great too.
Would highly recommend the hotel to anyone getting married.
Thank you so so much.
5star to you Beata and to Winstone.
Thank you and take care
Love James and Tania GoldsmithJust want to say thank you for everything you have done for us getting ready for our wedding day at the Crowne Plaza.
We had an amazing day and everything was perfect.
Big thank you to Winstone for stepping in for George. Winstone made sure everything was spot on and was even there to greet us for breakfast the following morning.
The food was perfect and everyone commented on how nice it was.
The bar staff was great too.
Would highly recommend the hotel to anyone getting married.
Thank you so so much.
5star to you Beata and to Winstone.
Thank you and take care
Love James and Tania Goldsmith -
Quality of the service
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Sophia Sent on 08/05/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Wedding
Thank you so much for helping me to have my perfect wedding. Your staff were friendly, efficient and super helpful. Everyone loved the food.Thank you so much for helping me to have my perfect wedding. Your staff were friendly, efficient and super helpful. Everyone loved the food. -
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Mary Sent on 13/12/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Venue
Hi Beata,
We both agreed the wedding day was the best day of our lives, everything went so smoothly and it was amazing from start to finish.
The hotel looked amazing, all of the staff were really friendly and went the extra mile to be helpful and there have been lots of compliments about the great food as well.
Since returning from holiday, we've spoken to many of the guests who all complimented the hotel saying what a lovely venue it was and how much they enjoyed the day.
We're both so grateful everyone was flexible with the timings, we arrived late because the car taking me had to be replaced as it broke down on the way to my parents house to collect me to take me to the church! Because of this it meant we were running behind with everything and I know the speeches ran over too (largely down to Dave!) but the staff seemed to take this in their stride and everything was rearranged with no panic.
Dave and I would also like to say a huge thank you to you Beata. I know it was crazy trying to sort out the room allocations and I was constantly altering things so we're grateful for your patience. You were brilliant from the moment we first sat down with you to discuss the possibility of holding our reception there and I know you worked tirelessly to make sure everything was arranged perfectly for us and always with a smile on your face.
This meant so much to both of us and my parents so a massive thank you to you and everyone at the hotel who made our day so special.
All our best wishes,
Mary and David Boyle xxHi Beata,
We both agreed the wedding day was the best day of our lives, everything went so smoothly and it was amazing from start to finish.
The hotel looked amazing, all of the staff were really friendly and went the extra mile to be helpful and there have been lots of compliments about the great food as well.
Since returning from holiday, we've spoken to many of the guests who all complimented the hotel saying what a lovely venue it was and how much they enjoyed the day.
We're both so grateful everyone was flexible with the timings, we arrived late because the car taking me had to be replaced as it broke down on the way to my parents house to collect me to take me to the church! Because of this it meant we were running behind with everything and I know the speeches ran over too (largely down to Dave!) but the staff seemed to take this in their stride and everything was rearranged with no panic.
Dave and I would also like to say a huge thank you to you Beata. I know it was crazy trying to sort out the room allocations and I was constantly altering things so we're grateful for your patience. You were brilliant from the moment we first sat down with you to discuss the possibility of holding our reception there and I know you worked tirelessly to make sure everything was arranged perfectly for us and always with a smile on your face.
This meant so much to both of us and my parents so a massive thank you to you and everyone at the hotel who made our day so special.
All our best wishes,
Mary and David Boyle xx -
Quality of the service
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Arpi Sent on 23/06/20135 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great
We had a great day, all our guests loved the food and had fabulous time!
Thank you for all your help!We had a great day, all our guests loved the food and had fabulous time!
Thank you for all your help! -
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Linda Sent on 23/06/20135 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Having just returned from our honeymoon in last night this is the first opportunity we have had
to say a really big thank you to yourselves and all the staff who made our day so successful.
We have heard no complaints, only praise. :)Having just returned from our honeymoon in last night this is the first opportunity we have had
to say a really big thank you to yourselves and all the staff who made our day so successful.
We have heard no complaints, only praise. :) -
Quality of the service
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Hayley Sent on 10/08/20125 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Day
The wedding was wonderful - the weather was wonderful and everything seemed to go perfectly to plan.The wedding was wonderful - the weather was wonderful and everything seemed to go perfectly to plan. -
Quality of the service
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Did the reviews win you over?