Crowne Plaza Solihull Reviews

Reviews

Badges

• Emma G. Sent on 06/12/2024
  5 out of 5 rating

  5.0
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  Amazing day

  From booking my wedding 2 years in advance to the day after I can not fault the experience I had, any issue or worry I had about the venue/food/anything was dealt with and my mind was put to rest. Cymone went above and beyond to help me plan everything, Gary the gent for the day was amazing very professional put us as ease. The staff went above and beyond staying later to help me set up the room the night before I would highly recommend this place if you are thinking of getting married here

  From booking my wedding 2 years in advance to the day after I can not fault the experience I had, any issue or worry I had about the venue/food/anything was dealt with and my mind was put to rest. Cymone went above and beyond to help me plan everything, Gary the gent for the day was amazing very professional put us as ease. The staff went above and beyond staying later to help me set up the room the night before I would highly recommend this place if you are thinking of getting married here

  Crowne Plaza Solihull's reply:

  Thank you Emma for you amazing review, it was our absolute pleasure to a have been a part of your wedding day! Best wishes, Cymone
• Tracey Sent on 19/09/2019
  5 out of 5 rating

  5.0
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    5.0
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  Everything was just magical

  Thank you for making my son Sam Ford and his new wife Kimberly Ford's wedding so fantastic. A very big thank you to Gary who helped on the day, he was fabulous. The food was delicious and everything was just magical. Thank you all for everything xx

  Thank you for making my son Sam Ford and his new wife Kimberly Ford's wedding so fantastic. A very big thank you to Gary who helped on the day, he was fabulous. The food was delicious and everything was just magical. Thank you all for everything xx

  Crowne Plaza Solihull's reply:

  Thanks so much for taking the time to message us, it means a lot to our team. Congratulations to the new Mr and Mrs Ford. We are so pleased that you all enjoyed their special day! Best wishes, Nicola Corfield - Sales Manager
• Janine Sent on 19/09/2019
  5 out of 5 rating

  5.0
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  Amazing from beginning to end

  We got married here Saturday and it was amazing from beginning to end nothing was ever too much trouble Kelly and Gary really went above and beyond and made our day truly special we can't recommend the venue and its wonderful staff enough

  We got married here Saturday and it was amazing from beginning to end nothing was ever too much trouble Kelly and Gary really went above and beyond and made our day truly special we can't recommend the venue and its wonderful staff enough

  Crowne Plaza Solihull's reply:

  Thank you so much Janine and congratulations ???? once again from all of us. Thanks for choosing us to host your special day and for your lovely comments. Best wishes, Nicola - Sales Manager
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• Ian Sent on 19/09/2019
  5 out of 5 rating

  5.0
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    5.0

  Crowne Plaza Solihull will always be special to us

  31st August 2019 will always be a special day in my heart my wedding day I would like to thank Gary, Steve, Kelly and everybody at Crowne Plaza for making our day so special. The Crowne Plaza Solihull will always be special to us and we cannot wait to visit again thank you.

  31st August 2019 will always be a special day in my heart my wedding day I would like to thank Gary, Steve, Kelly and everybody at Crowne Plaza for making our day so special. The Crowne Plaza Solihull will always be special to us and we cannot wait to visit again thank you.

  Crowne Plaza Solihull's reply:

  Thank you so much Sarah-Jane for you amazing compliments ?? We are delighted and look forward to welcoming you back soon. Best wishes, Nicola Corfield
• Amanda Sent on 21/05/2019
  5 out of 5 rating

  5.0
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  Amazing!

  Just wanted to say a massive thanks to you and all the staff at the Crowne Plaza for making our wedding experience absolutely magical. We had the best day ever. Please thank Kirsty, Gary and Melissa; Rachel, Sarah and the fab Sally-Anne on Reception (please thank her for the lovely card she sent up to the room for us). Please, please thank Ian and all the kitchen staff - the food was sensational and everybody (and I mean everybody) raved about everything from the canapés to the creme brûlée to the bbq food in the evening; we cannot thank him enough. The vegan food was also bloody amazing! Take very good care of yourself my lovely; you have been a wonderful individual to deal with; and have since become a great friend. We are delighted to have met and worked with you. AMAZING!!

  Just wanted to say a massive thanks to you and all the staff at the Crowne Plaza for making our wedding experience absolutely magical. We had the best day ever. Please thank Kirsty, Gary and Melissa; Rachel, Sarah and the fab Sally-Anne on Reception (please thank her for the lovely card she sent up to the room for us). Please, please thank Ian and all the kitchen staff - the food was sensational and everybody (and I mean everybody) raved about everything from the canapés to the creme brûlée to the bbq food in the evening; we cannot thank him enough. The vegan food was also bloody amazing! Take very good care of yourself my lovely; you have been a wonderful individual to deal with; and have since become a great friend. We are delighted to have met and worked with you. AMAZING!!

  Crowne Plaza Solihull's reply:

  Thank you for choosing the Crowne Plaza Solihull for your special day and congratulations once again congratulations to you both. The room looked stunning and thank you for your lovely complements regarding our hotel team. We look forward to welcoming you back for your anniversary dinner!
• Jo Sent on 17/08/2018
  5 out of 5 rating

  5.0
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  Everything went great thank you!
  The staff were all really helpful so a massive thank you to them :)
  Everyone commented on how lovely the BBQ food was - and yes was great that the sun was out too.
  
  Thanks again,

  Everything went great thank you!
  The staff were all really helpful so a massive thank you to them :)
  Everyone commented on how lovely the BBQ food was - and yes was great that the sun was out too.
  
  Thanks again,

  Crowne Plaza Solihull's reply:

  
  Thank you for your kind words and feedback for the Team ,all the very best for the future.
  
  Many thanks
• Lydia Sent on 13/08/2018
  5 out of 5 rating

  5.0
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  5 star venue

  Kelly went over and above for us with everything from the initial meeting to have look round the hotel when we were looking at wedding venues right up until our wedding day, nothing was too much trouble for Kelly she gave our day a personal touch and wasn’t just another member of staff to us but also a massive part of our day, we will really miss dealing with Kelly she is an absolute credit to the company and anyone who gets to plan their wedding with Kelly can definately do so with the knowledge that she will make their day the most magical one of their lives

  Kelly went over and above for us with everything from the initial meeting to have look round the hotel when we were looking at wedding venues right up until our wedding day, nothing was too much trouble for Kelly she gave our day a personal touch and wasn’t just another member of staff to us but also a massive part of our day, we will really miss dealing with Kelly she is an absolute credit to the company and anyone who gets to plan their wedding with Kelly can definately do so with the knowledge that she will make their day the most magical one of their lives

  Crowne Plaza Solihull's reply:

  Thank you for your kind words and feedback for the Team ,all the very best for the future.
  
  Many thanks
• Dianne Sent on 23/07/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Dear Sir,
  We are writing to thank all the Staff at the Crowne Plaza for making our son's wedding to Suzana last week such a memorable and happy occasion. We would like to thank in particular Kelly and Garry. Their attention to detail, combined with their friendliness ,contributed greatly to the success of the day. The wedding breakfast was delicious, and enjoyed by all.
  Our wedding guests came from France ,Brazil, Wales, Kent , and of course Solihull. Without exception, all have commented on the quality of the service at the hotel. We shall not hesitate to recommend the hotel as a wedding venue, and indeed have already done so.
  So please pass on our heartfelt thanks to Kelly, and to Garry, and to all the staff.
  Carry on with your good work!.
  Yours faithfully,
  Dianne and John Morgan.

  Dear Sir,
  We are writing to thank all the Staff at the Crowne Plaza for making our son's wedding to Suzana last week such a memorable and happy occasion. We would like to thank in particular Kelly and Garry. Their attention to detail, combined with their friendliness ,contributed greatly to the success of the day. The wedding breakfast was delicious, and enjoyed by all.
  Our wedding guests came from France ,Brazil, Wales, Kent , and of course Solihull. Without exception, all have commented on the quality of the service at the hotel. We shall not hesitate to recommend the hotel as a wedding venue, and indeed have already done so.
  So please pass on our heartfelt thanks to Kelly, and to Garry, and to all the staff.
  Carry on with your good work!.
  Yours faithfully,
  Dianne and John Morgan.

  Crowne Plaza Solihull's reply:

  Thank you for your kind words and feedback for the team I will endeavour to pass your kind words to the team.
  
  Many thanks
• Caroline Sent on 20/12/2017
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  “Our day went extremely well and everything went to plan, also the staff were absolutely brilliant, once again thank you very much.”

  “Our day went extremely well and everything went to plan, also the staff were absolutely brilliant, once again thank you very much.”
• Penny Sent on 04/10/2017
  5 out of 5 rating

  5.0
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    5.0
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  Dream Team!

  Hi Clare
  
  We had a fabulous day on Saturday the sun even came out for us.
  
  Just wanted to let you know how fabulous Bethan and her team were. Nothing was too much trouble they are a Dream Team!
  
  Everything went like clockwork.
  
  Will you please give our thanks to them all. A lot of our guests commented on how lovely they were and they were all impressed with the hotel and your facilities.
  
  Thanks for everything Clare.
  
  Kind regards and
  Best wishes
  
  
  Penny xxxxx
  Mrs Hunt

  Hi Clare
  
  We had a fabulous day on Saturday the sun even came out for us.
  
  Just wanted to let you know how fabulous Bethan and her team were. Nothing was too much trouble they are a Dream Team!
  
  Everything went like clockwork.
  
  Will you please give our thanks to them all. A lot of our guests commented on how lovely they were and they were all impressed with the hotel and your facilities.
  
  Thanks for everything Clare.
  
  Kind regards and
  Best wishes
  
  
  Penny xxxxx
  Mrs Hunt

  Crowne Plaza Solihull's reply:

  Hello Penny
  Thank you for your kind words and feedback for the Dream Team , We will ensure those mentioned are acknowledged and we wish you both all the very best for the future
  
  Many thanks

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