DoubleTree by Hilton Cadbury House Reviews

DoubleTree by Hilton Cadbury House

Congresbury, Bristol

5.0 out of 5 rating, 106 reviews

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5.0 out of 5 rating

106 reviews

99% recommend it

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5 out of 5 rating
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5 out of 5 rating
Value for money
4.9 out of 5 rating
Flexibility
5 out of 5 rating

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Andrews Sent on 17/04/2024

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Zoe & Alex’s Wedding

First class professional service provided from start to finish. Beautiful location & hotel.
Nothing too much trouble from the team. Natasha,Zoe,Paige & Jo went above and beyond to make sure our day was 100% perfect. The food and DJ/disco also couldn’t be better. Would recommend without a doubt

First class professional service provided from start to finish. Beautiful location & hotel.
Nothing too much trouble from the team. Natasha,Zoe,Paige & Jo went above and beyond to make sure our day was 100% perfect. The food and DJ/disco also couldn’t be better. Would recommend without a doubt
- +2 Photos
DoubleTree by Hilton Cadbury House's reply:

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us from start to finish. It's wonderful to know that Natasha, Zoe, Paige, Jo, and the rest of our team could go above and beyond to make your day perfect. We're also glad you loved the location, hotel, food, and DJ/disco. Recommendations like yours mean the world to us, and we look forward to welcoming you back for future celebrations. Thank you for choosing us for your special day! It was such a honor to work with such a lovely couple and we wish you all the happiness and love in your future together.
Lucy W. Sent on 09/10/2024

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Absolutely perfect day, the staff made it it all perfect.

We got married August 2024 here and i would strongly recommend to anyone getting married from the first visit to leaving the next day they were amazing and helped us plan the wedding flawlessly( even with all our fussy eaters). the staff were absolutely amazing, the price, the venue and the service, we could not fault, if you get married here you will not regret it. They left us a bottle of champagne and rose petals in honeymoon suite, still cold as we walked in.

We got married August 2024 here and i would strongly recommend to anyone getting married from the first visit to leaving the next day they were amazing and helped us plan the wedding flawlessly( even with all our fussy eaters). the staff were absolutely amazing, the price, the venue and the service, we could not fault, if you get married here you will not regret it. They left us a bottle of champagne and rose petals in honeymoon suite, still cold as we walked in.

DoubleTree by Hilton Cadbury House's reply:

Thank you so much for sharing your wonderful experience! We're thrilled to hear that your wedding day in August 2024 was everything you hoped for and more. Our team takes great pride in making sure every detail is perfect, so it's fantastic to know that we were able to meet your expectations—from accommodating fussy eaters to leaving those special touches in your honeymoon suite. It was an honor to be part of such an important day in your lives, and we’re so happy you’d recommend us to others. Wishing you both a lifetime of happiness! 🌹🥂
Sophie W. Sent on 15/08/2024

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Best wedding day 🥰

From start to finish, Cadbury House was amazing. Really responsive to enquiries and were always happy for us to come in whenever to discuss or just relook over where we were getting married.

Morning of the wedding, the wedding co-ordinator was on hand and was brilliant making everything easy and not stressful. This maintained through the rest of the day, always making sure we were ok and if we’d eaten etc.

The wedding day in itself was amazing and we felt very looked after. I overall recommend Cadbury house to anyone thinking of getting married here!

From start to finish, Cadbury House was amazing. Really responsive to enquiries and were always happy for us to come in whenever to discuss or just relook over where we were getting married.

Morning of the wedding, the wedding co-ordinator was on hand and was brilliant making everything easy and not stressful. This maintained through the rest of the day, always making sure we were ok and if we’d eaten etc.

The wedding day in itself was amazing and we felt very looked after. I overall recommend Cadbury house to anyone thinking of getting married here!
- +9 Photos
DoubleTree by Hilton Cadbury House's reply:

Hi Sophie,

Thank you so much for your kind feedback and lovely words.

We loved hosting you special day, and working alongside you to plan the day of your dreams!

We look forward to welcoming you again soon in our Marco Pierre White Steakhouse Bar and Grill.

Kindest Regards,
Erin
Wedding Co-Ordinator

Sarah H. Sent on 09/03/2024

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Cadbury House, Congresbury

Professional but friendly staff. Lots of flexibility to make our day as individual as we are. Meticulous pre planning made for a stress free and enjoyable day that will stay with us forever.

Professional but friendly staff. Lots of flexibility to make our day as individual as we are. Meticulous pre planning made for a stress free and enjoyable day that will stay with us forever.
DoubleTree by Hilton Cadbury House's reply:

Congratulations! We are so honored to have been a part of your special day and we thank you for your kind words. May you settled in to new married life together and we wish you a lifetime of love and happiness.

The Weddings Team at Cadbury House
Hannah Sent on 10/11/2023

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Amazing wedding venue and planners

Had the most magical wedding @cadbury house. Wedding planner Natasha and Zoe were amazing from start to finish. We never had a worry throughout the whole planning process and during the day! All the staff were amazing and helpful would defo recommend this venue for a wedding

Had the most magical wedding @cadbury house. Wedding planner Natasha and Zoe were amazing from start to finish. We never had a worry throughout the whole planning process and during the day! All the staff were amazing and helpful would defo recommend this venue for a wedding
DoubleTree by Hilton Cadbury House's reply:

HI Hannah, thank you so much for a glowing review, it was an absolute honour to work with you and we are so glad you had a magical day! We wish you all the bets in your new life together and hope to see you soon.

Many Thanks
Zoe & Natasha
Emma E. Sent on 17/10/2023

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Cadbury house congresbury

Our wedding was absolutely amazing from booking the wedding to the actual wedding.
The wedding team were always there with help support and advice to make our day as special as it was. The day was perfect and I wouldn’t change a thing. The grounds are just beautiful. The whole team were amazing!! And all our suppliers were the best. Thank you for making our day so special.

Our wedding was absolutely amazing from booking the wedding to the actual wedding.
The wedding team were always there with help support and advice to make our day as special as it was. The day was perfect and I wouldn’t change a thing. The grounds are just beautiful. The whole team were amazing!! And all our suppliers were the best. Thank you for making our day so special.
- +9 Photos
DoubleTree by Hilton Cadbury House's reply:

Hi Emma & Richard,

Congratulations to the newlyweds!

We are delighted to hear your wedding day was everything you had dreamed of and more. We hope your marriage is filled with happiness, laughter and love. It was such a pleasure to host your special day and work with you both.

Best wishes to you both as you begin this exciting new journey together as husband and wife. Congratulations once again!
Josie W. Sent on 05/10/2023

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Exceeded my expectation

Had our wedding last weekend and I can not express enough how amazing all the staff were at cadbury house. The communication in the lead up to the wedding was excellent I never had to chase for a response and any changes I made were accepted there truly was nothing they could not do to accommodate my needs and wedding vision. The staff were out of this world. I actually feel overwhelmed in just how amazing and attentive each and every staff member treated my me and the whole wedding. Not one thing was missed on my wedding day, every little detail I had asked for was delivered. The food was perfect and all guest even my vendors complimented the food. I can not wait to go back for our anniversary the venue and staff get a 10 out of 10 from us

Had our wedding last weekend and I can not express enough how amazing all the staff were at cadbury house. The communication in the lead up to the wedding was excellent I never had to chase for a response and any changes I made were accepted there truly was nothing they could not do to accommodate my needs and wedding vision. The staff were out of this world. I actually feel overwhelmed in just how amazing and attentive each and every staff member treated my me and the whole wedding. Not one thing was missed on my wedding day, every little detail I had asked for was delivered. The food was perfect and all guest even my vendors complimented the food. I can not wait to go back for our anniversary the venue and staff get a 10 out of 10 from us

DoubleTree by Hilton Cadbury House's reply:

As you start your new life together, may your love for each other only grow stronger with each passing day. We wish you all the very best on this exciting new journey together.

Thank you for trusting us to make your wedding day a special one. Your kind words mean the world to us, and we are honoured to have been a part of your special day. We hope you will treasure your memories of your beautiful wedding for years to come.

Once again, congratulations and best wishes to the newlyweds!

From The Weddings Team at Cadbury House
Laura T. Sent on 05/09/2023

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Faultless from start to finish

After attending a wedding opening evening we knew Cadbury was for us.
The wow factor starts as soon as you travel up the drive way and come face to face with the beautiful surroundings.
The team at Cadbury go above and beyond and nothing was ever too much trouble.
Our wedding day was faultless from start to finish.
It was everything thing we had imagined.
The food was incredible and every single guest complimented this.
The accommodation for our guests was also perfect, it provided a space to relax after a busy fun filled day.

Once again we cannot thank everyone at Cadbury enough for giving us such a perfect wedding day.

After attending a wedding opening evening we knew Cadbury was for us.
The wow factor starts as soon as you travel up the drive way and come face to face with the beautiful surroundings.
The team at Cadbury go above and beyond and nothing was ever too much trouble.
Our wedding day was faultless from start to finish.
It was everything thing we had imagined.
The food was incredible and every single guest complimented this.
The accommodation for our guests was also perfect, it provided a space to relax after a busy fun filled day.

Once again we cannot thank everyone at Cadbury enough for giving us such a perfect wedding day.

DoubleTree by Hilton Cadbury House's reply:

Congratulations to the newlyweds!

We wish you all the happiness and love in your future together.

We feel honoured to have been a part of such a special day and are thrilled that we were able to provide you with such special and cherished memories.

It was a pleasure working with you both and being a part of your journey, and we wish you continued happiness in your marriage.

Thank you again for choosing us and trusting us, and we look forward to seeing you soon in the future.
Gerdine Sent on 05/06/2023

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Unforgettable Day

Doubletree Hilton Cadbury House wedding Team was fantastic! Jane and Louie made sure that the day went smoothly. We enjoyed every bit of our day without having to worry about anything! The venue provided great service, food and booze! Our guests have mentioned that the place is a perfect wedding venue! It’s just amazing!

Doubletree Hilton Cadbury House wedding Team was fantastic! Jane and Louie made sure that the day went smoothly. We enjoyed every bit of our day without having to worry about anything! The venue provided great service, food and booze! Our guests have mentioned that the place is a perfect wedding venue! It’s just amazing!
- +3 Photos
DoubleTree by Hilton Cadbury House's reply:

HI Gerdine and Laurence,

Congratulations from all the team at Cadbury House; we wish you all the best for a bright future as a Married Couple. We are so very happy to have shared your wedding day with you and we thank you for allowing us to be apart of your special day. Thank you for your kind words, I will share your feedback with our team who will be very happy to hear it! Congratulations once again and if there is anything else we can help you with in the future, please do not hesitate to get in touch. Enjoy marital bliss!
Jack H. Sent on 30/05/2023

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A Fantastic Day but Things to Consider

In the lead up to our wedding day, the staff members we dealt with were very accommodating, professional, approachable and nice to work with. We were able to meet with them beforehand to ensure we were on track leading towards our big day.
On the day however, there were issues. These issues began with my wife, mother-in-law and bridesmaids entering the Board Room expecting to be met with a breakfast platter and prosecco. This was not there so my wife had to go and request this herself. When these were delivered, she then had to ask for an ice bucket as the prosecco was warm. upon enquiry.
We were due to be having our wedding in the gazebo outside but due to the weather forecast, we decided to move things inside to be safe. At this point it felt that the organisation of certain aspects seemed to be lacking somewhat. We were unable to see the room beforehand when things were being set up and as a result, some things were not as agreed. Our wedding favours were placed within the sweet cart and not where we had instructed them. After the ceremony, we went outside and only some of the canapes made their way around the outside guests and none were set aside for my wife and I. We also found that a lot of the prosecco was left upstairs which would have been OK if we had got married outside but as we were in the Drawing Room downstairs, they should have been brought downstairs for the guests. The glasses of Pimms were also upstairs and in the evening, the Pimms were not set out in an obvious place, so our evening guests did not know they were for them.
Our other concern was that the Operations Manager on the day actually rushed us through certain elements of elements of the evening that resulted in both sets of parents missing the Cake Cutting and First Dance as we had these scheduled for a specific time but these were brought forward without prior warning. The other negative was the location of the disabled toilets in conjunction to the Draeing room
There were obviously big positives. The Drawing Room was set up fantastically and looked amazing on the day. The decision to stay outside or go inside was given over to us which kept us involved and all the main staff we dealt with were brilliant. The venue and grounds are lovely and we still had an incredible day.

In the lead up to our wedding day, the staff members we dealt with were very accommodating, professional, approachable and nice to work with. We were able to meet with them beforehand to ensure we were on track leading towards our big day.
On the day however, there were issues. These issues began with my wife, mother-in-law and bridesmaids entering the Board Room expecting to be met with a breakfast platter and prosecco. This was not there so my wife had to go and request this herself. When these were delivered, she then had to ask for an ice bucket as the prosecco was warm. upon enquiry.
We were due to be having our wedding in the gazebo outside but due to the weather forecast, we decided to move things inside to be safe. At this point it felt that the organisation of certain aspects seemed to be lacking somewhat. We were unable to see the room beforehand when things were being set up and as a result, some things were not as agreed. Our wedding favours were placed within the sweet cart and not where we had instructed them. After the ceremony, we went outside and only some of the canapes made their way around the outside guests and none were set aside for my wife and I. We also found that a lot of the prosecco was left upstairs which would have been OK if we had got married outside but as we were in the Drawing Room downstairs, they should have been brought downstairs for the guests. The glasses of Pimms were also upstairs and in the evening, the Pimms were not set out in an obvious place, so our evening guests did not know they were for them.
Our other concern was that the Operations Manager on the day actually rushed us through certain elements of elements of the evening that resulted in both sets of parents missing the Cake Cutting and First Dance as we had these scheduled for a specific time but these were brought forward without prior warning. The other negative was the location of the disabled toilets in conjunction to the Draeing room
There were obviously big positives. The Drawing Room was set up fantastically and looked amazing on the day. The decision to stay outside or go inside was given over to us which kept us involved and all the main staff we dealt with were brilliant. The venue and grounds are lovely and we still had an incredible day.