DoubleTree by Hilton Nottingham-Gateway Reviews
DoubleTree by Hilton Nottingham-Gateway
Nottingham, Nottinghamshire5.0 out of 5 rating, 69 reviews
5.0
69 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
69 reviews
99% recommend it
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Quality of the service 5 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Badges
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Featured
Tracey G. Sent on 28/10/20245 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best day ever!!!
The hotel went above and beyond for not just us but our guests as well nothing was too muchThe hotel went above and beyond for not just us but our guests as well nothing was too much -
Quality of the service
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Penny W. Sent on 02/09/20243.6 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Wedding planner
I dident think the wedding planner was teally professional i had to ring her all the time email her most of the tome But on the day tara was fantastic nothing was to much she went above and beyondI dident think the wedding planner was teally professional i had to ring her all the time email her most of the tome But on the day tara was fantastic nothing was to much she went above and beyond -
Quality of the service
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Claire Sent on 21/01/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing staff & Great Venue
My daughter had her wedding reception here January 2020. What a brilliant day it was and we cant thank the events and hotel team enough. The venue itself is beautiful and with the extra touches from the events team it was an amazing back drop for so many beautiful photos and memories. Their planning and delivery was meticulous and the food was good too. A specific thank you to Rosalyn who helped with so much of the planning and to Tara who ensured everything went smooth on the day & of course to the rest of the team who helped make it happen in such a professional friendly manner.My daughter had her wedding reception here January 2020. What a brilliant day it was and we cant thank the events and hotel team enough. The venue itself is beautiful and with the extra touches from the events team it was an amazing back drop for so many beautiful photos and memories. Their planning and delivery was meticulous and the food was good too. A specific thank you to Rosalyn who helped with so much of the planning and to Tara who ensured everything went smooth on the day & of course to the rest of the team who helped make it happen in such a professional friendly manner.DoubleTree by Hilton Nottingham-Gateway's reply:
Good evening Claire,
Thank you so much for taking the time to post such a lovely review. It is very much appreciated and I will ensure your feedback is passed on to Rosalyn, Tara and all the Team.
I am delighted that you and your family has a truly amazing and memorable day with us and we hope to have the pleasure of welcoming you back to the DoubleTree by Hilton Nottingham - Gateway in the near future.
Best wishes,
Shan
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Quality of the service
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Jasmine Sent on 05/08/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A truly magical day
We wanted a big wedding but without all of the stress of having to book and keep in touch with several different suppliers. This is where the Doubletree and Stephanie were perfect. We booked the all inclusive package which meant that pretty much everything was done for us hassle free, leaving us to enjoy the build up to the big day.
Nothing was too much to ask and on the evening before our wedding my sister and I were treated to a gorgeous three course meal and a beautiful room, making the build up and preparation even more special and exciting. The addition of an all you can eat breakfast delivered to our room the next day was brilliant and meant we could stay in our room to prepare for the day.
The day itself went without a hitch and we were well looked after by both Stephanie and Nicola, the master of ceremonies. The ceremony was beautiful and emotional and a lot of hard work had been put into making the area look stunning. The guests were very complimentary of the wedding breakfast and all of the staff were accommodating to a variety of dietary needs. Extra food and ice cream was even brought out free of charge to some of our bigger eaters!
When the evening guests started to arrive, they were in awe of the beautiful set up of the orchard suite. Staff were on hand all night to ask if there was anything we needed and to talk us through the plan of the evening. Nicola was fantastic at helping to organise the extra special event of our baby gender reveal after the first dance. Overall, an absolutely amazing day and night and we’re so grateful to the Doubletree for making our day perfect!We wanted a big wedding but without all of the stress of having to book and keep in touch with several different suppliers. This is where the Doubletree and Stephanie were perfect. We booked the all inclusive package which meant that pretty much everything was done for us hassle free, leaving us to enjoy the build up to the big day.
Nothing was too much to ask and on the evening before our wedding my sister and I were treated to a gorgeous three course meal and a beautiful room, making the build up and preparation even more special and exciting. The addition of an all you can eat breakfast delivered to our room the next day was brilliant and meant we could stay in our room to prepare for the day.
The day itself went without a hitch and we were well looked after by both Stephanie and Nicola, the master of ceremonies. The ceremony was beautiful and emotional and a lot of hard work had been put into making the area look stunning. The guests were very complimentary of the wedding breakfast and all of the staff were accommodating to a variety of dietary needs. Extra food and ice cream was even brought out free of charge to some of our bigger eaters!
When the evening guests started to arrive, they were in awe of the beautiful set up of the orchard suite. Staff were on hand all night to ask if there was anything we needed and to talk us through the plan of the evening. Nicola was fantastic at helping to organise the extra special event of our baby gender reveal after the first dance. Overall, an absolutely amazing day and night and we’re so grateful to the Doubletree for making our day perfect! -
Quality of the service
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Lewis Sent on 13/07/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The perfect day
July the 6th 2019 i married my best friend and soul mate and its all thanks to the double tree Nottingham family when we say the whole day revolves around you and your partner it dose . My wife slept the night before and she had amazing meal and night before then wedding. The day of the wedding couldn't of run smother and you haven't got to worry a thing its all in hand . You kept up too date of everything form the moment you book to the moment you say i do incredible service
Louis form lush occasions
And
Jason form welham photograph
Just added too the amazing day if you really want to take your day too the next level these guys business's will do just thatJuly the 6th 2019 i married my best friend and soul mate and its all thanks to the double tree Nottingham family when we say the whole day revolves around you and your partner it dose . My wife slept the night before and she had amazing meal and night before then wedding. The day of the wedding couldn't of run smother and you haven't got to worry a thing its all in hand . You kept up too date of everything form the moment you book to the moment you say i do incredible service
Louis form lush occasions
And
Jason form welham photograph
Just added too the amazing day if you really want to take your day too the next level these guys business's will do just that -
Quality of the service
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Anonymous Sent on 02/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Just want to add
Also forgot to mention big shout out to Troy the DJ as well he was amazing !! People were always up on the dance floor and we didn’t want it to end ! Thank you. Mr and Mrs duffin xxxAlso forgot to mention big shout out to Troy the DJ as well he was amazing !! People were always up on the dance floor and we didn’t want it to end ! Thank you. Mr and Mrs duffin xxx -
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Anonymous Sent on 02/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect day!!
We got married on Saturday 23rd March 2019 and wow what a day it was! Everything went so smoothly and the staff couldn’t do enough for you before the wedding and on the day! Big thank you to Stefanie, Nicola and Jordan who made our day special! The venue is very modern and clean and the garden suite (ceremony room) and orchard suit (wedding breakfast and reception) was dressed beautifully thanks to Stefanie and lush occasion :). There was nothing we could fault with this venue and had so many comments about how perfect the day was and how lovely the food was too.
Thanks again, Mr and Mrs Duffin xxxxWe got married on Saturday 23rd March 2019 and wow what a day it was! Everything went so smoothly and the staff couldn’t do enough for you before the wedding and on the day! Big thank you to Stefanie, Nicola and Jordan who made our day special! The venue is very modern and clean and the garden suite (ceremony room) and orchard suit (wedding breakfast and reception) was dressed beautifully thanks to Stefanie and lush occasion :). There was nothing we could fault with this venue and had so many comments about how perfect the day was and how lovely the food was too.
Thanks again, Mr and Mrs Duffin xxxx -
Quality of the service
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Colette Sent on 17/03/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding day
We had our wedding day yesterday and what a amazing day it was.. we first met Steph many months ago and she is a amazing lady, reassured us that every thing will be great and so it was, she made it perfect for us and helped us plan the whole lot, on the day she came up to my room with Nicola who was our coordinator for the day and they both greeted me and my family who I was with and I was very nervous, they both had a amazing attitude and kept reassuring me that I would be OK, I was very nervous, I can’t thank Steph enough for what she has done for us, moving on to our evening meal the chefs where amazing, the food was amazing, we where offered lots to drinks, they made sure every one was OK and nothing was to much for them, Nicola and Jordan looked after us for the evening and Jordan is very professional and amazing, nothing is to much for him and he clearly takes pride in his work, he made sure every thing was just perfect and it really was perfect! Such a great team, every thing was amazing from start to finish and we couldn’t be happier, but a huge thanks to Steph, Nicola and Jordan, you have such a great team and we are a happy bride and groom! Love always.. Mr and Mrs Pleasance xxxWe had our wedding day yesterday and what a amazing day it was.. we first met Steph many months ago and she is a amazing lady, reassured us that every thing will be great and so it was, she made it perfect for us and helped us plan the whole lot, on the day she came up to my room with Nicola who was our coordinator for the day and they both greeted me and my family who I was with and I was very nervous, they both had a amazing attitude and kept reassuring me that I would be OK, I was very nervous, I can’t thank Steph enough for what she has done for us, moving on to our evening meal the chefs where amazing, the food was amazing, we where offered lots to drinks, they made sure every one was OK and nothing was to much for them, Nicola and Jordan looked after us for the evening and Jordan is very professional and amazing, nothing is to much for him and he clearly takes pride in his work, he made sure every thing was just perfect and it really was perfect! Such a great team, every thing was amazing from start to finish and we couldn’t be happier, but a huge thanks to Steph, Nicola and Jordan, you have such a great team and we are a happy bride and groom! Love always.. Mr and Mrs Pleasance xxx -
Quality of the service
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Lucy Sent on 09/03/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Perfect day!
Wow what can I say!.. we are on cloud 9 and havn’t come down yet.
A week has passed since our magical day and we want to do it over and over again!
From our first meet right until the day Steff and the team were second to non. Nothing was to much trouble, if we had a question we had a quick response the team were always on hand.
Nicola our master of ceremonies was amazing on the day. She made sure everything was perfect for us.
The whole day was above and beyond our expectation. Troy and Tony the DJ were amazing I even got behind the decks!!
Our day was absolutely perfect from start to finish and we just want to thank everyone at the Doubletree by Hilton.
Mr & Mrs Grady xWow what can I say!.. we are on cloud 9 and havn’t come down yet.
A week has passed since our magical day and we want to do it over and over again!
From our first meet right until the day Steff and the team were second to non. Nothing was to much trouble, if we had a question we had a quick response the team were always on hand.
Nicola our master of ceremonies was amazing on the day. She made sure everything was perfect for us.
The whole day was above and beyond our expectation. Troy and Tony the DJ were amazing I even got behind the decks!!
Our day was absolutely perfect from start to finish and we just want to thank everyone at the Doubletree by Hilton.
Mr & Mrs Grady x -
Quality of the service
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Lynda Sent on 05/03/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Day
We cannot praise this venue enough and have no complaints whatsoever.
It was our special day but was made even more so because of the all the staff, the rooms, the food, the cake, the decorations, the organisation, the personal touches, the whole package was just perfect.
The whole event from the booking to the actual day went so smoothly and was efficiently dealt with by the friendly and professional staff.
We would definitely recommend the Doubletree by Hilton in Nottingham to anyone thinking of getting married as we know it will be a huge success which everyone will enjoy. A truly perfect day.We cannot praise this venue enough and have no complaints whatsoever.
It was our special day but was made even more so because of the all the staff, the rooms, the food, the cake, the decorations, the organisation, the personal touches, the whole package was just perfect.
The whole event from the booking to the actual day went so smoothly and was efficiently dealt with by the friendly and professional staff.
We would definitely recommend the Doubletree by Hilton in Nottingham to anyone thinking of getting married as we know it will be a huge success which everyone will enjoy. A truly perfect day. -
Quality of the service
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