DoubleTree by Hilton Southampton Reviews
DoubleTree by Hilton Southampton
Southampton, Hampshire5.0 out of 5 rating, 24 reviews
5.0
24 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
24 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
+11
User photos
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Joanne B. Sent on 05/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Reception August 2024
We had our wedding reception here in August. The decor of the venue was just beautiful and the service we received from Gina and Gee was outstanding. Nothing was too much trouble and they took away all the stress to ensure our day ran perfectly. The food was also amazing and all of our guests are still talking about this and how fantastic our reception was.We had our wedding reception here in August. The decor of the venue was just beautiful and the service we received from Gina and Gee was outstanding. Nothing was too much trouble and they took away all the stress to ensure our day ran perfectly. The food was also amazing and all of our guests are still talking about this and how fantastic our reception was.-
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+11 Photos
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Quality of the service
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Becky Sent on 04/07/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Romantic atmosphere
5⭐️ myself and my new husband got married here last weekend. From the first time we walked in to the time we collected all our wedding bits was amazing. The staff were incredible especially the wedding coordinates Georgina and Gee and Chelsea. They did everything possible to make sure our wedding ran without a hitch from making sure everything was set up and our belongings where put in the honeymoon sweet to making sure everything ran on schedule. We were kept informed throughout the year and a half of planning and the day of the wedding we were disturbed and they spoke to the wedding party instead. We would 100% recommend this venue to anyone thinking of getting married.
Thank you from the bottom of our hearts.5⭐️ myself and my new husband got married here last weekend. From the first time we walked in to the time we collected all our wedding bits was amazing. The staff were incredible especially the wedding coordinates Georgina and Gee and Chelsea. They did everything possible to make sure our wedding ran without a hitch from making sure everything was set up and our belongings where put in the honeymoon sweet to making sure everything ran on schedule. We were kept informed throughout the year and a half of planning and the day of the wedding we were disturbed and they spoke to the wedding party instead. We would 100% recommend this venue to anyone thinking of getting married.
Thank you from the bottom of our hearts. -
Quality of the service
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Mrs Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing
We had our wedding over 2 days here. The wedding planer Jake was amazing, he couldn't do anymore for us. Always there when needed. The hotel was just so right and such a lovely place to have your wedding, just wish I could do it all over again! All our guest remarked how lovely the hotel and staff wereWe had our wedding over 2 days here. The wedding planer Jake was amazing, he couldn't do anymore for us. Always there when needed. The hotel was just so right and such a lovely place to have your wedding, just wish I could do it all over again! All our guest remarked how lovely the hotel and staff were -
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Carla Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Wedding
We had our wedding last weekend here and cannot thank all staff involved especially Jake nothing was ever too much trouble sorted everything exactly how I wanted it! Everyone that attended our wedding complimented the room we were in and the food everything was delicious and exactly how we wanted!
I don’t have enough words to say how thankful we are to everyone involved in making our wedding happen it truly was an amazing day thank you doubltree!!We had our wedding last weekend here and cannot thank all staff involved especially Jake nothing was ever too much trouble sorted everything exactly how I wanted it! Everyone that attended our wedding complimented the room we were in and the food everything was delicious and exactly how we wanted!
I don’t have enough words to say how thankful we are to everyone involved in making our wedding happen it truly was an amazing day thank you doubltree!! -
Quality of the service
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Kirstie Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely Wedding
We had our wedding at the hotel and we would like to thank Jake, Maciej, Merrick, Richard and all the other staff for their exceptional service in making our day so special. The food was fantastic. There were always staff around who were all very willing to assist us with anything we needed. We and our guests had a wonderful time. Thank you so muchWe had our wedding at the hotel and we would like to thank Jake, Maciej, Merrick, Richard and all the other staff for their exceptional service in making our day so special. The food was fantastic. There were always staff around who were all very willing to assist us with anything we needed. We and our guests had a wonderful time. Thank you so much -
Quality of the service
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Anonymous Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 12.08.2019
To the team at doubletree,
We had our wedding at your venue and all I can say over and over is THANKYOU!!!
Myself and my husband as soooooo grateful our day was much more special then we imagined.
This is mainly down to Jake our coordinator who managed to not only help plan but deal with the groomzilla sooo brilliantly!
Not forgetting Marcus our go to guy for the day! Nothing was too much trouble, he was there at the times we needed him before we even knew we did.
Both Jake and Marcus were professional but more importantly to us friendly! We couldn’t of ask for better!
Enough of singing there praises a massive thankyou to everyone behind the scenes we know there was lots of people helping and involved and without them our day would have been much different.
The food for our sit down meal was lovely and all the guest commented on how after such a nice meal the standards were then raised by a fantastic hot and cold buffet for the evening reception.
The hotel itself was clean and tidy, spacious and relaxed. The grounds for our wedding photos were beautifully maintained and we had lots of places to get some fantastic shots.
Check in and check out was mainly smooth and pleasant and the desk staff were polite and helpful.
Now for all the good bits to finish.
The only reason i cannot give a full top mark rating is because I found the beds to be too firm and a few of my guest also felt the same but luckily groomzilla loves a firm mattress and slept soundly.
Again a huge thank you too you all!
Would definitely recommend as the perfect wedding venueTo the team at doubletree,
We had our wedding at your venue and all I can say over and over is THANKYOU!!!
Myself and my husband as soooooo grateful our day was much more special then we imagined.
This is mainly down to Jake our coordinator who managed to not only help plan but deal with the groomzilla sooo brilliantly!
Not forgetting Marcus our go to guy for the day! Nothing was too much trouble, he was there at the times we needed him before we even knew we did.
Both Jake and Marcus were professional but more importantly to us friendly! We couldn’t of ask for better!
Enough of singing there praises a massive thankyou to everyone behind the scenes we know there was lots of people helping and involved and without them our day would have been much different.
The food for our sit down meal was lovely and all the guest commented on how after such a nice meal the standards were then raised by a fantastic hot and cold buffet for the evening reception.
The hotel itself was clean and tidy, spacious and relaxed. The grounds for our wedding photos were beautifully maintained and we had lots of places to get some fantastic shots.
Check in and check out was mainly smooth and pleasant and the desk staff were polite and helpful.
Now for all the good bits to finish.
The only reason i cannot give a full top mark rating is because I found the beds to be too firm and a few of my guest also felt the same but luckily groomzilla loves a firm mattress and slept soundly.
Again a huge thank you too you all!
Would definitely recommend as the perfect wedding venue -
Quality of the service
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Anonymous Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 17th August
Wow don’t know where to start me & my now husband can not thank the staff here enough any question was answered nothing was to much trouble for any of the staff
A special thanks needs to go to Jake who helped us plan our wedding day from lots of meetings to make sure he knew what we wanted to answering all my emails promptly nothing was to much trouble for him he completely took the stress out of planning our special day he was even there most of our wedding day making sure everything was perfect he is just amazing & a credit to the hotel
Also a special thank you to Marcus who ran the day of our wedding he was amazing Accommodating all our special requests ensuring the day ran smoothly making sure we checked everything over before our guests saw the room
(even making sure I had a drink to calm my nerves)
All the hotel staff made sure the day went smoothly
The food was lovely
The bridal suite was lovely
Our wedding day was all that we wanted & more
Thanks to all the staff at the double tree Hilton chilworthWow don’t know where to start me & my now husband can not thank the staff here enough any question was answered nothing was to much trouble for any of the staff
A special thanks needs to go to Jake who helped us plan our wedding day from lots of meetings to make sure he knew what we wanted to answering all my emails promptly nothing was to much trouble for him he completely took the stress out of planning our special day he was even there most of our wedding day making sure everything was perfect he is just amazing & a credit to the hotel
Also a special thank you to Marcus who ran the day of our wedding he was amazing Accommodating all our special requests ensuring the day ran smoothly making sure we checked everything over before our guests saw the room
(even making sure I had a drink to calm my nerves)
All the hotel staff made sure the day went smoothly
The food was lovely
The bridal suite was lovely
Our wedding day was all that we wanted & more
Thanks to all the staff at the double tree Hilton chilworth -
Quality of the service
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Mrs Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 22.06.2019
Wow what can I say we had our wedding here on Saturday 22/06/19 and it was everything I had hoped for, from the very start Jake Bowerman (wedding co-ordinator) was so professional so kind, so caring and made it stress free, he alleviated any concerns and made everything run smoothly. His communication skills were fantastic throughout the whole experience, and to see him on the actual day I knew everything would go to plan. Thank you so much Jake and the Hilton hotel for making my wedding the best I could imagine it to be, we had such an amazing day and wish we could do it all again with you.Wow what can I say we had our wedding here on Saturday 22/06/19 and it was everything I had hoped for, from the very start Jake Bowerman (wedding co-ordinator) was so professional so kind, so caring and made it stress free, he alleviated any concerns and made everything run smoothly. His communication skills were fantastic throughout the whole experience, and to see him on the actual day I knew everything would go to plan. Thank you so much Jake and the Hilton hotel for making my wedding the best I could imagine it to be, we had such an amazing day and wish we could do it all again with you. -
Quality of the service
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Marie Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our Wedding Day
Well, what can we say about this amazing venue!
It was perfect in every way, the location was wonderful and the staff couldn’t do enough for us on the day.
The day went without a hitch and was in no small part due to Jake Bowerman, our wedding planner. He planned everything to the minutest detail and told us everything about what would happen on the day.
He put us both at our ease on the day. We both enjoyed our day enormously.Well, what can we say about this amazing venue!
It was perfect in every way, the location was wonderful and the staff couldn’t do enough for us on the day.
The day went without a hitch and was in no small part due to Jake Bowerman, our wedding planner. He planned everything to the minutest detail and told us everything about what would happen on the day.
He put us both at our ease on the day. We both enjoyed our day enormously. -
Quality of the service
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Ryan Sent on 20/06/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding
It was a pleasure working with Jake along with his amazing team for a successful wedding event! Had a good time along with my guests. Staff are lovely and very sweet. Our room in the evening was so lovely!It was a pleasure working with Jake along with his amazing team for a successful wedding event! Had a good time along with my guests. Staff are lovely and very sweet. Our room in the evening was so lovely! -
Quality of the service
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