Dovecliff Hall Hotel Reviews
Dovecliff Hall Hotel
Burton upon Trent, Staffordshire5.0 out of 5 rating, 18 reviews
5.0
18 reviews
Reviews
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5.0 Fantastic
5.0 out of 5 rating
18 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Featured
Beth M. Sent on 20/11/20245 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best day of our lives!!
We had our wedding reception at Dovecliff Hall Hotel on 5th October 2024 and from the moment went to view the venue we knew it was the one.
It held such a warm feeling when we stepped in with a beautiful staircase, beautiful reception room and even better views.
Bianca and Jordan were very accommodating from start to finish and answered any questions we had.
We had the recommended dance floor company for DJ and dance floor, and Andy who was the pianist when our guests arrived for drinks and canapés.
The food was 5* and everyone is still talking about it to this day! Even accommodated for the children / dietary requirements and nothing was too much trouble.
The staff and bar staff were perfect and welcoming and nothing was too much trouble for them either.
Rooms were perfect and comfortable and breakfasts the next morning was spot on too! There was also no rush to get out the next day, we had breakfast at ease with our guests and packed up the car and rooms.
It couldn’t have been any better or beautiful and we felt so lucky to have our wedding here.
If you are thinking of taking a look around do not hesitate as you will be in safe hands from the get go!
Picturesque views and just on the whole the best venue!
We can’t wait to return for anniversaries, afternoon teas and Sunday dinners!
Thank you again team, especially Jordan! You’re one in a million and Dovecliff are very lucky to have you! ⭐️⭐️⭐️⭐️⭐️We had our wedding reception at Dovecliff Hall Hotel on 5th October 2024 and from the moment went to view the venue we knew it was the one.
It held such a warm feeling when we stepped in with a beautiful staircase, beautiful reception room and even better views.
Bianca and Jordan were very accommodating from start to finish and answered any questions we had.
We had the recommended dance floor company for DJ and dance floor, and Andy who was the pianist when our guests arrived for drinks and canapés.
The food was 5* and everyone is still talking about it to this day! Even accommodated for the children / dietary requirements and nothing was too much trouble.
The staff and bar staff were perfect and welcoming and nothing was too much trouble for them either.
Rooms were perfect and comfortable and breakfasts the next morning was spot on too! There was also no rush to get out the next day, we had breakfast at ease with our guests and packed up the car and rooms.
It couldn’t have been any better or beautiful and we felt so lucky to have our wedding here.
If you are thinking of taking a look around do not hesitate as you will be in safe hands from the get go!
Picturesque views and just on the whole the best venue!
We can’t wait to return for anniversaries, afternoon teas and Sunday dinners!
Thank you again team, especially Jordan! You’re one in a million and Dovecliff are very lucky to have you! ⭐️⭐️⭐️⭐️⭐️-
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+3 Photos
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Quality of the service
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Paris S. Sent on 26/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding day
Our wedding day was amazing i wish i could do it all over again. Dovecliff hall were very helpful and always got back to me on the same day when leading up to the wedding.
All the staff were so lovely and the wedding day just went smoothly thanks to the staff.
The weather wasn't looking good but as soon as the sun came out they had all ready moved the reception drinks outside before me even asking.
Luckily it didn't rain until the night.
Dovecliff hall is a beautiful venue, very clean and all the food was lovely.
I'm glad a chosen this venue for my wedding.
Our wedding day was amazing i wish i could do it all over again. Dovecliff hall were very helpful and always got back to me on the same day when leading up to the wedding.
All the staff were so lovely and the wedding day just went smoothly thanks to the staff.
The weather wasn't looking good but as soon as the sun came out they had all ready moved the reception drinks outside before me even asking.
Luckily it didn't rain until the night.
Dovecliff hall is a beautiful venue, very clean and all the food was lovely.
I'm glad a chosen this venue for my wedding.
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Quality of the service
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Daniel R. Sent on 22/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Amazing Experience
Wow, what a venue! The venue itself is a lovely place to get married with plenty of places for great photos. The food we had on the wedding breakfast and on the evening was amazing and tasted delicous. The best thing about getting married here, however, was the staff. Leading up to the day the wedding coordinators were super helpful and answered every single query we had (no matter how small or silly). Then on the day the staff were so attentive and ensured that everything ran like clockwork. Everyone was just so lovely to us and really added to our experience.Wow, what a venue! The venue itself is a lovely place to get married with plenty of places for great photos. The food we had on the wedding breakfast and on the evening was amazing and tasted delicous. The best thing about getting married here, however, was the staff. Leading up to the day the wedding coordinators were super helpful and answered every single query we had (no matter how small or silly). Then on the day the staff were so attentive and ensured that everything ran like clockwork. Everyone was just so lovely to us and really added to our experience. -
Quality of the service
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Emma T. Sent on 22/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was such an easy place to plan our wedding, no fuss and everything done easily. We had a super day. The only criticism is the bar, maybe on functio
Such a magical day and everything went well apart from the bar queue, would definitely recommend to other peopleSuch a magical day and everything went well apart from the bar queue, would definitely recommend to other peopleDovecliff Hall Hotel's reply:
Thank you both so much for your kind words. It was a pleasure looking after you both and your guests.
I would like to just mention however in regards to your comments about the bar having queues as this was only due to 70 additional guests turning up unexpectedly which then made our total guests numbers on the evening increase up to 190 which is well over our capacity. Our bar operates on a maximum of 120 people and on these numbers the bar runs smoothly and efficiently. Unfortunately having an extra 70 guests over the capacity of our 120 meant a build up of queues, undue stress to our bar staff and team which was certainly not ideal as we pride ourselves on our service delivery but this was not possible on this occasion due to the numbers being exceeded.
I did speak to yourself about this and could do nothing about these surprise additional guests apart from try to accommodate them which is what we did so a build up of queues were inevitable.
In addition due to the waiting time I also gave free glasses of wine and bottles of beer to your guests in the queue as one thing I hate is queues and on a normal basis this certainly does not happen. We always go above and beyond which is what we did on this occasion.
Kind Regards
Luke Gregory
Operations Manager -
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Leanne S. Sent on 21/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr and Mrs Shaw
we had our wedding here in August and from start up to the day communication had always been 100%. any questions was always answered. on our wedding day everything was sorted for us and ran as smoothly as possible. The food was so amazing! Every one complimented on how beautiful the day was. Luke was very attentive at what he did. we had the day we had alway wanted.we had our wedding here in August and from start up to the day communication had always been 100%. any questions was always answered. on our wedding day everything was sorted for us and ran as smoothly as possible. The food was so amazing! Every one complimented on how beautiful the day was. Luke was very attentive at what he did. we had the day we had alway wanted. -
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Kirsty Sent on 20/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr and Mrs Gaunt
Thank-you so much for making our wedding day so special and your hospitality was spot on. Thankyou to all involved in helping us.Thank-you so much for making our wedding day so special and your hospitality was spot on. Thankyou to all involved in helping us.-
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+6 Photos
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Bethany Sent on 20/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding 2024
From beginning to end Dovecliff was incredible, venue , food , staff everything was outstanding and made our day be an amazing day
Everyone commented and said how lovely the venue was and matched our theme so we'll I'm so glad we went with Dovecliff as on meetings they were so informative and was nice had a few meetings with venue as built a relationship and know what we wanted for our special dayFrom beginning to end Dovecliff was incredible, venue , food , staff everything was outstanding and made our day be an amazing day
Everyone commented and said how lovely the venue was and matched our theme so we'll I'm so glad we went with Dovecliff as on meetings they were so informative and was nice had a few meetings with venue as built a relationship and know what we wanted for our special day -
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Abby M. Sent on 20/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My wedding
I had my wedding here on 30.10.24, we had the ceremony and reception at this venue. The staff were amazing and nothing was to much trouble, they made the day flow smoothly and it really was the best day ever! We were so happy with the service we received and would definitely recommend this venue to other couples
I had my wedding here on 30.10.24, we had the ceremony and reception at this venue. The staff were amazing and nothing was to much trouble, they made the day flow smoothly and it really was the best day ever! We were so happy with the service we received and would definitely recommend this venue to other couples
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Kathleen B. Sent on 20/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Truly excellent
Dovecliff were nothing short of perfect.
We were managed by Jordan who went above and beyond to make sure all our needs were met.
They were extremely professional throughout.
On the day Luke ensured that I never bumped into my groom (and I received tons of compliments from the groomsmen & bridesmaids about him) and Emilia in the evening was friendly, helpful and ensured that nobody drank too much- who again I received a lot of compliments about
The day ran with military precision, and we were assisted completely along the way to make sure no detail was missed
Dovecliff were fantastic, I would recommend them a thousand times over and the only downside is that I can't do the whole experience againDovecliff were nothing short of perfect.
We were managed by Jordan who went above and beyond to make sure all our needs were met.
They were extremely professional throughout.
On the day Luke ensured that I never bumped into my groom (and I received tons of compliments from the groomsmen & bridesmaids about him) and Emilia in the evening was friendly, helpful and ensured that nobody drank too much- who again I received a lot of compliments about
The day ran with military precision, and we were assisted completely along the way to make sure no detail was missed
Dovecliff were fantastic, I would recommend them a thousand times over and the only downside is that I can't do the whole experience again -
Quality of the service
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Keith W. Sent on 06/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect in every way.
Luke, Bianca and all the team were amazing
Everything ran like clockwork all the guest were really happy
And we were made to feel completely at ease
They were amazing and were always going over and above
We can’t thank them enoughLuke, Bianca and all the team were amazing
Everything ran like clockwork all the guest were really happy
And we were made to feel completely at ease
They were amazing and were always going over and above
We can’t thank them enough -
Quality of the service
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