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Fairyhill Reviews

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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
29 reviews
98% recommend it
  • Quality of the service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Badges

  • Sam
    Sam T. Sent on 20/04/2024
    5 out of 5 rating
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    Beyond our expectations!

    We first came across Fairyhill when taking our dogs for a beach day at Rhossili.

    Fairyhill was only the second venue we visited but we instantly fell in love with this gorgeous property. In particular, the K Room resembles an elegant tree house as it sits nestled amongst the trees and is flooded with luscious natural light.

    The team were incredible and the day was seamless, despite us testing and pushing timings on a number of occasions. We did not have to think about anything as it was all taken care of and with great charm and humour.

    We have received a large number of compliments about the food, with a number of guests saying it is the best they have ever had. Every dietary requirement was catered for and we were very impressed by the meal service where each course was delivered to the correct person without interruption.

    Cleanliness. I was very impressed by how clean the venue was the next morning when I came down for coffee at 0800. Even more remarkable as guests only went to bed at 0200!

    Cost. Wedding are expensive and it is hard to avoid that fact. There are also naturally a number of additional costs. However, I never felt we were nickel-and-dimed by the venue. All costs seemed reasonable and proportionate in the circumstances and plenty of concessions were made at no cost.

    We had an amazing wedding weekend and can highly recommend Fairyhill.
  • S
    S H Sent on 23/12/2023
    4.8 out of 5 rating
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    A Dream Venue and Day

    Our wedding day at Fairyhilll at the end of October 2023 was nothing short of magical. The venue's enchanting atmosphere during an autumnal day, coupled with the impeccable service, made it an unforgettable experience. From the moment we stepped onto the grounds, we were greeted by a sense of charm and elegance that set the tone for the entire celebration.

    The staff at Fairyhill went above and beyond to ensure every detail was flawlessly executed with a few little surprises thrown in for good measure throughout the day! Special mention must go to Alex, our event manager, whose dedication and expertise were instrumental in making our day seamless. Alex's meticulous planning and attentive presence allowed us to relax and fully immerse ourselves in the joy of the occasion.

    Our guests were equally captivated by the venue, describing it as a perfect blend of sophistication and warmth, leaving an indelible impression on everyone present and the food was outstanding.

    Often, wedding food can be a forgettable aspect, but at Fairyhill, it was nothing short of a gastronomic delight. The carefully crafted menu not only satisfied the palate but left a lasting impression on our guests. The attention to detail in the presentation and the quality of local ingredients showcased the culinary expertise of the venue's chefs.

    Fairyhill not only provided a stunning backdrop for our celebration but also a team of professionals who genuinely cared about making our day extraordinary - from our first visit, through the planning process and on the day itself. We are immensely grateful for the incredible experience and would wholeheartedly recommend Fairy Hill to anyone dreaming of a fairytale wedding.
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  • Kayleigh
    Kayleigh T. Sent on 23/10/2022
    2.4 out of 5 rating
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    Disappointing

    We had high expectations for our special day and had researched so much in our decision. This looked on surface as perfect, however communication up to the day was very late or lacking often having to wait for managers (only seem to work one day a week) to reply.
    There were also hidden charges which we weren't told about beforehand which we didn't resolve until a few weeks before our wedding. This caused alot of stress for us.

    On the day so many things were not as previously agreed. Food options were changed without our knowledge, meal plans were changed, people didn't receive what they ordered...

    To top it off a few of our items were lost or damaged by this venue, including part of my wedding dress!

    One staff member, our driver, was excellent and the bar staff were super friendly. Apart from that though some staff didn't even smile. We even asked for our overnight items to be taken to our room but had to do this ourselves during the day.

    I was very disappointed and after complaining I was given a written apology and offered no compensation, but only a hamper basket by way of apology, that 2 weeks later still hasn't arrived.

    We even before checkout had guests from the next wedding trying to check in.

    Very disappointing, especially for the money this venue charges for exclusive professionalism.
  • Nirdeep
    Nirdeep K. Sent on 10/07/2021
    4.8 out of 5 rating
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    Mr & Mrs DeMello

    The staff are at your service all through the wedding. No guest complained. The food is amazing its a fairytale come true!
  • C
    Clare Sent on 24/11/2019
    5 out of 5 rating
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    Wow

    WOW, where on earth do we start? We got married here on the 17th March shortly after the opening of the new 'Kaleidoscope' room and it was incredible. The staff are so incredibly hardworking, kind and attentive and certainly treated us like absolute VIPs and do certainly know how to put on a good wedding! The ceremony and wedding breakfast room was absolutely breathtaking with outstanding views and grounds. The food was out of this world and there were no issues catering for special dietary requirements; our vegan and vegetarian guests were equally thrilled with their meals. We really don't know how the food was still so delicious catering for 110 guests; the best arancini that we have ever tasted, the beef literally melted in our mouths and the white chocolate cheesecake was also the best we've ever had, the amuse bouche and champagne sorbet courses were an excellent additional treat!
    A HUGE HUGE thank you to all of the fantastic team at Fairyhill from the bottom of our hearts for providing us with the most amazing day imaginable!!
  • L
    Len Sent on 24/11/2019
    5 out of 5 rating
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    Beautiful day. Thoroughly enjoyed our son's wedding at Fairy Hill .
    Fabulous venue,wonderful staff ,very tasty food.
    Nothing was too much trouble for any member of staff(they were all fantastic).
    Marc and Becca,'s day was made to feel very,very special.
    Thank you everyone for making their day a day for us all to remember.
  • R
    Rachel Sent on 24/11/2019
    5 out of 5 rating
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    Continued...

    The food throughout our stay; breakfast/wedding breakfast/evening buffet - was absolutely incredible with all guests catered for and everyone thoroughly enjoyed - massive compliments to the chef from us all.
    Our day ran perfectly from start to finish thanks to Jo, Millie, Dan & the team - who all remained so kind and attentive throughout. Our guests, my husband and I were treated incredibly with nothing being too much trouble - and for that we are sincerely grateful.
    To all future brides and grooms considering this venue - we cannot recommend a Fairyhill Wedding enough ?? - you certainly won't be disappointed!!
    We couldn't have wished for a more magical venue or wonderful team to have hosted the most happiest day of our lives ???????
    Many Thanks to you All - Rachel & James Pearce.
  • R
    Rachel Sent on 24/11/2019
    5 out of 5 rating
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    Continued...

    The food throughout our stay; breakfast/wedding breakfast/evening buffet - was absolutely incredible with all guests catered for and everyone thoroughly enjoyed - massive compliments to the chef from us all.
    Our day ran perfectly from start to finish thanks to Jo, Millie, Dan & the team - who all remained so kind and attentive throughout. Our guests, my husband and I were treated incredibly with nothing being too much trouble - and for that we are sincerely grateful.
    To all future brides and grooms considering this venue - we cannot recommend a Fairyhill Wedding enough ?? - you certainly won't be disappointed!!
    We couldn't have wished for a more magical venue or wonderful team to have hosted the most happiest day of our lives ???????
    Many Thanks to you All - Rachel & James Pearce.
  • R
    Rachel Sent on 24/11/2019
    5 out of 5 rating
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    We knew we had found the venue of our dreams

    From the moment we first stepped through the door at Fairyhill we knew we had found the venue of our dreams ??
    Throughout the planning process we attended on a number of occassions, meeting many of the team, including owner Nigel, who were all, each time, as equally welcoming as the first.
    We would like to thank our wedding coordinator Jo - and Millie, for all of your help towards achieving the very best from our day and for always being available to answer any questions, you are both such an asset to the team ??
    Our Wedding took place on Friday 12th October, which happened to be the weekend that Storm Callum hit ????
    The night before I felt slightly disheartened that this may put a 'dampener on our day' - but I could not have been more wrong!!
    With all fireplaces roaring and candles adorning every room the venue looked BEAUTIFUL and the atmosphere inside was so cosy & relaxed - the k room ooked spectacular and we hardly noticed our uninvited guest, 'Callum', outside.
    Between the storm our photographers, @TheWeddingGuys managed to capture some incredible outside shots, including one in the pouring rain - proving that the venue truly is perfect in all weathers...
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