Foxhills Club & Resort Reviews

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  Anja P. Sent on 08/10/2024
  5 out of 5 rating

  5.0
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  THE best wedding venue

  We had the best experience ever, from location to staff to atmosphere. Everyone from Foxhill's went above and beyond to make sure we have the best day ever. If we could repeat our special day, we would choose Foxhill's every day again.
  Angie, the wedding coordinator, was just outstanding. Nigel, the toastmaster, was just the best moderator to bring live to the special day. Luis and his team for catering made every wish come true.
  If it's up to us, everyone should have their wedding at Foxhill's.

  We had the best experience ever, from location to staff to atmosphere. Everyone from Foxhill's went above and beyond to make sure we have the best day ever. If we could repeat our special day, we would choose Foxhill's every day again.
  Angie, the wedding coordinator, was just outstanding. Nigel, the toastmaster, was just the best moderator to bring live to the special day. Luis and his team for catering made every wish come true.
  If it's up to us, everyone should have their wedding at Foxhill's.

  Foxhills Club & Resort's reply:

  Hi Anja & Maicon,
  Thank you for this wonderful feedback - it's so great to hear how much you loved your special day and I'm so pleased I could be a part of it! It was so great working with you both and I can't wait to see you at the resort again.
  Enjoy the married life! ;)
  All the best,
  Angie - Wedding Coordinator
• Virginia H. Sent on 22/09/2024
  5 out of 5 rating

  5.0
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  110% Amazing Venue and Staff for our Wedding

  Had an absolutely amazing wedding at Foxhills Hotel and Country Club, Ottershaw in September - the staff, venue and food were brilliant. The sit down wedding breakfast for 80+ people was fabulous, unbelievable and couldn't have been any nicer given such a large sitting. From wedding organisation to the execution on the day couldnt have been any smoother - or more fun!
  Thanks to Angie Sinet, the staff and all the team at Foxhills for an unforgetable day/night! Virginia and Nick.

  Had an absolutely amazing wedding at Foxhills Hotel and Country Club, Ottershaw in September - the staff, venue and food were brilliant. The sit down wedding breakfast for 80+ people was fabulous, unbelievable and couldn't have been any nicer given such a large sitting. From wedding organisation to the execution on the day couldnt have been any smoother - or more fun!
  Thanks to Angie Sinet, the staff and all the team at Foxhills for an unforgetable day/night! Virginia and Nick.

  Foxhills Club & Resort's reply:

  Hi Virginia!
  Thank you for your amazing feedback, I couldn't be happier that you had such a wonderful day!
  It's been such a pleasure working with you and I look forward to seeing you both around the resort.
  All the best,
  Angie - Wedding coordinator
• Gemma T. Sent on 22/08/2024
  5 out of 5 rating

  5.0
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  Gemma and Dan Damjanovic

  We had such an amazing wedding day at Foxhills from start to finish truly was a special day. such a beautiful venue.
  
  We can't thank Angie enough for all her support and hard work with all the preparation of our wedding day down to every little detail.
  
  Nothing was too much trouble for her and was always on the end of the phone or emails so we knew we was in capable hands.
  
  The whole team at Foxhills was fantastic on the day and everything went as we planned even the weather.
  
  Our guests said how amazing the food was, venue and all the staff and they all enjoy themselves and so did we.
  
  We didn't want our day to to end and sad that it is over and can't wait to be back again next year for our 1st wedding anniversary.
  
  Love from Dan and Gemma - The new Mr and Mrs Damjanovic x

  We had such an amazing wedding day at Foxhills from start to finish truly was a special day. such a beautiful venue.
  
  We can't thank Angie enough for all her support and hard work with all the preparation of our wedding day down to every little detail.
  
  Nothing was too much trouble for her and was always on the end of the phone or emails so we knew we was in capable hands.
  
  The whole team at Foxhills was fantastic on the day and everything went as we planned even the weather.
  
  Our guests said how amazing the food was, venue and all the staff and they all enjoy themselves and so did we.
  
  We didn't want our day to to end and sad that it is over and can't wait to be back again next year for our 1st wedding anniversary.
  
  Love from Dan and Gemma - The new Mr and Mrs Damjanovic x

  • +4 Photos

  Foxhills Club & Resort's reply:

  Hi Gemma & Daniel,
  Thank you so much for your heart warming review!
  It was an absolute pleasure working with you both and I'm so glad everything went exactly how you wanted it.
  I can't wait to welcome you both back soon!
  Wishing you all the best,
  Angie - Wedding Coordinator
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• Lola Sent on 27/06/2024
  5 out of 5 rating

  5.0
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    5.0
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  Wedding May 2024

  We couldn't have been happier with Angie and Foxhills!
  The day went exactly as it was planned, from beginning to end, and that is all thanks to Angie and her detailed oriented personality.
  She was always available for me during the wedding planning process. All my emails were quickly responded to, and all my requests were acknowledged.
  Angie managed to get us a specific beer that was not part of the usual menu, and this was important to us. This was one of the many examples of her professional and kind approach. It is honestly such a pleasure to work with someone you can truly rely on.
  We had discussions about where the cake should be presented until the very last evening before the wedding... and once again Angie to the rescue! Even though the operations team had not been able to provide a specific type of table to present the wedding cake, Angie took it upon herself to find this for us.
  She was also very patient with my now husband and his requests and questions. He had not been involved in the thousand emails that Angie and I exchanged. So when the three of us met up to go through all details, she gracefully responded to his questions (on topics that had already been agreed on by the two of us already...).
  All in all, Foxhills is a great venue. Incredible for pictures, wonderful food, stunning setting... guests were truly delighted. But the actual service is what did it to me. 10 out of 10 recommend.
  Thank you Angie, this wedding was a breeze to plan, and it was in big part thanks to you!
  Lola & Tony

  We couldn't have been happier with Angie and Foxhills!
  The day went exactly as it was planned, from beginning to end, and that is all thanks to Angie and her detailed oriented personality.
  She was always available for me during the wedding planning process. All my emails were quickly responded to, and all my requests were acknowledged.
  Angie managed to get us a specific beer that was not part of the usual menu, and this was important to us. This was one of the many examples of her professional and kind approach. It is honestly such a pleasure to work with someone you can truly rely on.
  We had discussions about where the cake should be presented until the very last evening before the wedding... and once again Angie to the rescue! Even though the operations team had not been able to provide a specific type of table to present the wedding cake, Angie took it upon herself to find this for us.
  She was also very patient with my now husband and his requests and questions. He had not been involved in the thousand emails that Angie and I exchanged. So when the three of us met up to go through all details, she gracefully responded to his questions (on topics that had already been agreed on by the two of us already...).
  All in all, Foxhills is a great venue. Incredible for pictures, wonderful food, stunning setting... guests were truly delighted. But the actual service is what did it to me. 10 out of 10 recommend.
  Thank you Angie, this wedding was a breeze to plan, and it was in big part thanks to you!
  Lola & Tony

  Foxhills Club & Resort's reply:

  Hi Lola,
  Thank you for your lovely words! I'm so happy that we could make everything work for you the way you wanted.
  It was an absolute pleasure working with you and I hope we will see you around Foxhills in the future!
  Wishing you all the best!
  Angie - Wedding Coordinator
• Claire V. Sent on 22/06/2024
  5 out of 5 rating

  5.0
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  Claire and Daniel Valenti

  Dear Angie and the whole team and Foxhills,
  
  Dan and I cannot thank you enough for your support and encouragement during the lead-up to and on the day of our wedding.
  
  After many meetings and phone calls, Dan and I knew that we had the best team behind us. You made everything run smoothly and effortlessly; nothing was too much trouble.
  
  Our day was perfect, the venue was spectacular, and the team was incredible!
  
  All of our guests have said how amazing the venue was, as well as the food and staff, and we couldn’t agree more.
  
  Dan and I had the time of our life and would do it all over again in a heartbeat; we cannot recommend Foxhills enough; we will be back to celebrate our first year anniversary as a married couple.
  
  With love, Claire and Dan, the new Mrs and Mr Valenti x

  Dear Angie and the whole team and Foxhills,
  
  Dan and I cannot thank you enough for your support and encouragement during the lead-up to and on the day of our wedding.
  
  After many meetings and phone calls, Dan and I knew that we had the best team behind us. You made everything run smoothly and effortlessly; nothing was too much trouble.
  
  Our day was perfect, the venue was spectacular, and the team was incredible!
  
  All of our guests have said how amazing the venue was, as well as the food and staff, and we couldn’t agree more.
  
  Dan and I had the time of our life and would do it all over again in a heartbeat; we cannot recommend Foxhills enough; we will be back to celebrate our first year anniversary as a married couple.
  
  With love, Claire and Dan, the new Mrs and Mr Valenti x

  • +3 Photos

  Foxhills Club & Resort's reply:

  Mr & Mrs Valenti, thank you very much for your wonderful feedback! It was an absolute pleasure working alongside you both for your special day and I'm so happy to hear that you had such a wonderful time!
  We wish you the absolute best in your married life and look forward to welcoming you back soon.
  Kindest regards,
  Angie - Wedding Coordinator
• Viv G. Sent on 10/08/2022
  2.2 out of 5 rating

  2.2
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    2.0
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    3.0 out of 5 rating
    3.0
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  Only 3 rooms have air-con so if you value a good night’s sleep make sure you have a cool room

  The most important thing if you go away is a good night’s sleep and Foxhills failed miserably here and with the way they dealt with our issues as bride and groom and our guests. They only have THREE rooms that have air-con out of many rooms! The night before our wedding was 26 degrees so was before the unprecedented heatwave.
  
  Our wedding to put it in context was around £10k - we chose the BBQ as wanted it to be more informal and to be able to invite more people to the WHOLE day and not choose who came in the evening. This worked very well especially as we had glorious weather and I cannot knock the food/chef/waiting staff.
  
  Under staffed bar in manor hotel the night before - there was a wake and they just didn’t seem geared up for this. Groom witnessed rude staff serving one of the guests. Clubhouse bar was fine on our wedding night though.
  
  The groom and his best men + wives and various family members stayed there the night before as from played golf with 15 others and some stayed 3 nights. So a total of approximately 8 rooms the night before and many more on the night of the wedding. So many £££’s we are talking about spent at this hotel.
  
  Groom and best man were put in rooms the night before with no air-con. Temperature was around 27-28c/82-83f so fairly average temperature for British summer. The groom had ZERO sleep the night before in our £220 executive room! Nor did his best man and wife.
  
  Then they had to contend with 40 degree heat the day of the wedding trying to get ready so both asked to move rooms. In addition the groom’s mum who is 83 and has Parkinson’s is unable to use the shower in her “accessible” room as it has shower over bath 🤷🏻‍♀️. She didn’t tell anyone the night before as didn’t want to be a nuisance and do groom had to spend his morning sorting out room and his mum’s out in addition to sweating buckets 🥵
  
  Reception’s response to the complaint by the best man’s wife when they were told the room was too hot and to come and see for themselves was “we know but we’re at capacity and can’t move you”! Poor things had to suck it up for 2 nights and have had a small discount off the cost of their room! I obviously called to demand a new room as no way was I swapping with his mum when I’d paid for an executive room. If we’d not been moved I’d have happily stayed in a standard room! The honeymoon suite is not included if you go for anything other than the wedding breakfast package but we assumed we’d be OK in a £220 executive room as I just needed a bed to sleep in.
  
  We’ve been offered a free stay but would only consider it in winter. But with Premier Inn a good nights sleep is guaranteed and it’s a fraction of the price!
  
  My 18 year old son and girlfriend stayed in a standard room and tried to get into the spa before the 11am cut off (I wanted to see him as he’d been away in Spain so I only saw him morning of wedding for first time and needed a catch up so we were waiting for them in the spa). They were refused entry even though she’d just spent £45 on a swimming costume. Been offered a complimentary upgrade and access to facilities until 4pm after check out if they stay there again. When and why would they ever pay for another room to be treated like that again??
  
  Foxhills is beautiful and my wedding pics are stunning but there are a few essentials for a bride and groom spending £10k and booking many rooms. A good night’s sleep and a bit of empathy would not go amiss.

  The most important thing if you go away is a good night’s sleep and Foxhills failed miserably here and with the way they dealt with our issues as bride and groom and our guests. They only have THREE rooms that have air-con out of many rooms! The night before our wedding was 26 degrees so was before the unprecedented heatwave.
  
  Our wedding to put it in context was around £10k - we chose the BBQ as wanted it to be more informal and to be able to invite more people to the WHOLE day and not choose who came in the evening. This worked very well especially as we had glorious weather and I cannot knock the food/chef/waiting staff.
  
  Under staffed bar in manor hotel the night before - there was a wake and they just didn’t seem geared up for this. Groom witnessed rude staff serving one of the guests. Clubhouse bar was fine on our wedding night though.
  
  The groom and his best men + wives and various family members stayed there the night before as from played golf with 15 others and some stayed 3 nights. So a total of approximately 8 rooms the night before and many more on the night of the wedding. So many £££’s we are talking about spent at this hotel.
  
  Groom and best man were put in rooms the night before with no air-con. Temperature was around 27-28c/82-83f so fairly average temperature for British summer. The groom had ZERO sleep the night before in our £220 executive room! Nor did his best man and wife.
  
  Then they had to contend with 40 degree heat the day of the wedding trying to get ready so both asked to move rooms. In addition the groom’s mum who is 83 and has Parkinson’s is unable to use the shower in her “accessible” room as it has shower over bath 🤷🏻‍♀️. She didn’t tell anyone the night before as didn’t want to be a nuisance and do groom had to spend his morning sorting out room and his mum’s out in addition to sweating buckets 🥵
  
  Reception’s response to the complaint by the best man’s wife when they were told the room was too hot and to come and see for themselves was “we know but we’re at capacity and can’t move you”! Poor things had to suck it up for 2 nights and have had a small discount off the cost of their room! I obviously called to demand a new room as no way was I swapping with his mum when I’d paid for an executive room. If we’d not been moved I’d have happily stayed in a standard room! The honeymoon suite is not included if you go for anything other than the wedding breakfast package but we assumed we’d be OK in a £220 executive room as I just needed a bed to sleep in.
  
  We’ve been offered a free stay but would only consider it in winter. But with Premier Inn a good nights sleep is guaranteed and it’s a fraction of the price!
  
  My 18 year old son and girlfriend stayed in a standard room and tried to get into the spa before the 11am cut off (I wanted to see him as he’d been away in Spain so I only saw him morning of wedding for first time and needed a catch up so we were waiting for them in the spa). They were refused entry even though she’d just spent £45 on a swimming costume. Been offered a complimentary upgrade and access to facilities until 4pm after check out if they stay there again. When and why would they ever pay for another room to be treated like that again??
  
  Foxhills is beautiful and my wedding pics are stunning but there are a few essentials for a bride and groom spending £10k and booking many rooms. A good night’s sleep and a bit of empathy would not go amiss.

  • +3 Photos

  Foxhills Club & Resort's reply:

  Hi Viv,
  
  Thank you for taking the time to submit your feedback on Hitched and your email received by the weddings team. Also wanted to let you know all comments have been taken on board.
  As you mentioned the heat we all experienced was unprecedented for the UK, and of course we empathise with our guests and provided extra fans to as many rooms as was possible. A return stay was offered to you as a gesture of goodwill as this was really out of our control.
  I am glad the Reservations Manager was able to assist your mother in law on the day and move her to a room suitable for her needs.
  With regards to your son and his partner, our facility use of HealthSpa and Pavilion is accessible after check in at 2pm and before 11am check out as clearly mentioned on the confirmation.
  
  Thank you for sharing your wedding photos with us, they are really beautiful. We always strive to provide the best customer service at the resort and I am truly sorry that you feel Foxhills got it wrong on this occasion, especially after the positive feedback that we received about the other aspects of your wedding.
  
  Kind Regards, Foxhills Wedding Team
  
• Simran S. Sent on 29/12/2020
  5 out of 5 rating

  5.0
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  Amazing service making the perfect wedding!

  We held our micro wedding at Foxhills earlier this month and I would highly recommend them as a wedding venue!
  
  With news of Surrey going into tier 3, we asked Foxhills if it would be possible for them to bring our wedding 2 days forward so we could still enjoy a lunch after our ceremony, as planned. Within a couple of hours, they had come back to us and made sure everything was arranged for our wedding to go ahead the next working day. You would have never have known that the wedding was pulled forward. The whole team did a fantastic job to make sure we had the most special day. The venue is absolutely gorgeous for photos, the staff are fantastic and can't do enough and the food was absolutely delicious. Thank you Foxhills for helping to provide lovely memories of our wedding day. Everything went perfectly!
  
  Big thanks to the whole team including: Lydia, Lee-Ann, Ursula and the whole operations team. We can't wait to come back when things become a bit more 'normal'!

  We held our micro wedding at Foxhills earlier this month and I would highly recommend them as a wedding venue!
  
  With news of Surrey going into tier 3, we asked Foxhills if it would be possible for them to bring our wedding 2 days forward so we could still enjoy a lunch after our ceremony, as planned. Within a couple of hours, they had come back to us and made sure everything was arranged for our wedding to go ahead the next working day. You would have never have known that the wedding was pulled forward. The whole team did a fantastic job to make sure we had the most special day. The venue is absolutely gorgeous for photos, the staff are fantastic and can't do enough and the food was absolutely delicious. Thank you Foxhills for helping to provide lovely memories of our wedding day. Everything went perfectly!
  
  Big thanks to the whole team including: Lydia, Lee-Ann, Ursula and the whole operations team. We can't wait to come back when things become a bit more 'normal'!
• Callie Sent on 07/10/2017
  5 out of 5 rating

  5.0
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  Best day ever!

  From the start to the big day they couldnt have done more for us. The venue is so beautiful and amazing. Jasmine who is Foxhills wedding Co-ordinator was so helpful, she helped us so much on the lead up to the wedding and made sure everything was in place and well organised on the big day for us, cant thank her enough! All the events and catering team were faultless on our big day! Everything went perfectly in the perfect venue!

  From the start to the big day they couldnt have done more for us. The venue is so beautiful and amazing. Jasmine who is Foxhills wedding Co-ordinator was so helpful, she helped us so much on the lead up to the wedding and made sure everything was in place and well organised on the big day for us, cant thank her enough! All the events and catering team were faultless on our big day! Everything went perfectly in the perfect venue!
• Millie Sent on 15/08/2017
  5 out of 5 rating

  5.0
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  Millie & Alex's Wedding

  Foxhills was a superb location to get married and they far exceeded our expectations.
  
  The wedding packages at Foxhills mean that most of the details are taken care of for you. I found this to be such a relief as there are enough other details to be thinking about! Jasmine and her team went above and beyond to ensure that everything was taken care of but also to ensure that all of our specific requests were met and that our wedding was personal to us and reflected us well.
  
  The team at Foxhills are the ultimate professionals and our day couldn't have run better. Despite a few challenges (such as rain most of the day!) they calmly and capably ensured the day was a success. Alex and I enjoyed ourselves immensely and best of all our guests had a wonderful day.
  
  Our guests commented on how brilliant the team at Foxhills were, how smoothly the day ran and how much they enjoyed the beautiful facilities and lovely setting. But most of all people commented on the delicious food! So many people said it was the best meal they had had in a long time and by far the best at a wedding.
  
  Foxhills really is the perfect place to get married. They can cater for large groups (we had 160 sit down) with ease and excellence, the food is exceptional, the service professional yet personal and the facilities and grounds create the backdrop for a beautiful and special day. And I can say with confidence it is perfect in all weather! Foxhills made every effort to make our day special and we hold many happy memories as do our guests, which means the world to us.

  Foxhills was a superb location to get married and they far exceeded our expectations.
  
  The wedding packages at Foxhills mean that most of the details are taken care of for you. I found this to be such a relief as there are enough other details to be thinking about! Jasmine and her team went above and beyond to ensure that everything was taken care of but also to ensure that all of our specific requests were met and that our wedding was personal to us and reflected us well.
  
  The team at Foxhills are the ultimate professionals and our day couldn't have run better. Despite a few challenges (such as rain most of the day!) they calmly and capably ensured the day was a success. Alex and I enjoyed ourselves immensely and best of all our guests had a wonderful day.
  
  Our guests commented on how brilliant the team at Foxhills were, how smoothly the day ran and how much they enjoyed the beautiful facilities and lovely setting. But most of all people commented on the delicious food! So many people said it was the best meal they had had in a long time and by far the best at a wedding.
  
  Foxhills really is the perfect place to get married. They can cater for large groups (we had 160 sit down) with ease and excellence, the food is exceptional, the service professional yet personal and the facilities and grounds create the backdrop for a beautiful and special day. And I can say with confidence it is perfect in all weather! Foxhills made every effort to make our day special and we hold many happy memories as do our guests, which means the world to us.

  Foxhills Club & Resort's reply:

  What a pleasure it was to work with you both! Your comments are so kind and wonderful to read, thank you! From all at Foxhills we wish you a lifetime of love and happiness.
• Anonymous Sent on 18/07/2017
  5 out of 5 rating

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  Fairy Tale Come True

  We had our reception at Foxhills early July and it was one of the best days of our lives. We could not have wished for a better setting. The staff were fantastic and made the day so much more special. We just want to do it all over again. We would recommend Foxhills to everyone.

  We had our reception at Foxhills early July and it was one of the best days of our lives. We could not have wished for a better setting. The staff were fantastic and made the day so much more special. We just want to do it all over again. We would recommend Foxhills to everyone.

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