Froyle Park Reviews
Froyle Park
Alton, HampshireReviews
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4.8 out of 5 rating
4.8 out of 5 rating
19 reviews
96% recommend it
Badges
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![Gary]()
Gary M. Sent on 08/11/2024Perfect Wedding Venue
Great venue. Recommended wedding venue. Thank you so much for all your help. Great service. Could not imagine a better venue for a wedding. Simple wonderful people and atmosphere. The chandeliers are incredible. Thanks Douglas and Team. from Gary. -
![Michelle]()
Michelle M. Sent on 21/10/2024Beautiful venue but no beautiful story
We got married here April 2024 and unfortunately , the evening management team completely ruined our wedding day and this still remains unresolved.
Management justify thier staff members behaviour and ignore you once you raise concerns.
The venue is beautiful BUT the staff here have the complete ability to ruin all the hard work that goes into making your special day special.
The evening managers hounded / followed around our catering team to the point, it almost became physical.
We were not allowed outside past 9pm despite the patio being open until 10:30pm the evening manager persistently followed guests around whilst outside asking them to keep the noise down ( very unhelpful, not friendly, rude and abrupt) my guest complained. It was beyond belief honestly.
The manager Douglas doesn’t seem to understand that people spend their hard earned money for a service and unfortunately it falls very short ( I have screen shots of conversations to prove that - you will not be supported or treated fairly despite their shortcomings. I have given Douglas 6 months to respond so this review is certainly fair.
Very very very poor indeed.
It was so sad as we had always dreamed of a beautiful venue to host our wedding and it was sincerely spoiled.
Points to note :
The venue charge a fee to bring drinks to your own wedding or insist a bar run by their staff ( they are interested only in creaming of guests) despite the huge fee to rent the venue for 1 day and all other associated fees.
We opted for a chargeable bar at 7pm, they were reasonable to allow me to have drinks up until 6pm and we negotiated until 7pm however the rude manager started shouting at guests about drinks on the table ( despite my catering crew complying with their requests ) they continued to shout and cause a scene. Very embarrassing and disrespectful.
Music can’t be too loud ( there are restriction’s which shut the DJ off) imagine this happening during your evening event!!!!! Not great really.
You are responsible for your weddings rubbish entirely ( this isn’t advised to you untill a couple days before wedding) so you’ll need to organise rubbish collectors for additional costs (£350-400)
The bedrooms for guests are not all great at all, basic amenities (bed/ bathroom) and most rooms have damp and mould / leaking water, blocked toilets and flooding in the annexe rooms ( very poor).
There are no breakfast facilities on site for your guests and the stay is basic for all the fees you pay. Check out is 10am and the venue closes at 12am.
You don’t have access to the bridal annexe on the day of the wedding, this isn’t made clear until the day of your wedding or thereafter ( when your told it’s an additional £500).
If you’re brining your own catering team there are huge fees associated (over 1k) and then they are not treated well by the venue staff which ends up causing chaos on the day of your wedding. (Food delays/ additional cleaning )
The kitchen is very dirty and held the catering team up due to needing to clean before starting despite the managers saying this would be done. It wasn’t and they do not acknowledge this caused delays for our catering team to make prepare food.
We spent so much money on a Caribbean jerk grill theme for the patio area and the manager was so awful mannered, guests didn’t want be outside due to him following them around and shushing them
( yes seriously ) we wasted so much food due to this, we asked for a refund and was refused by Douglas but funny enough it’s ok for us to be at a loss, then to make matters worst have our wedding ruined and food wasted. Not happy at all.
I wouldn’t recommend this venue, there are so much better venues that aren’t so restrictive, as for the money you pay - it’s restricted very greatly and what is fun about having a wedding similar to like being in a library.
Avoid this venue and spend money to get quality and value, where the staff work with you to make your day magical, you will not find this here.
The only thing good about this place was Tess and the office ladies who were always so lovely to work with and the grounds are stunning, but everything else is hit and miss and it’s certainly not enough to overlook the issues this venue has.
Other reviews say similar ( rude abrupt staff) it’s very very true.
AVOID AVOID AVOID
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![Alice]()
Alice H. Sent on 12/03/2024Incredible Venue!!
Hayley at Froyle Park is simply wonderful; she could not have done more to ensure our dreams became reality. You will be in the safest of hands. Froyle Park has some amazing new owners who are investing heavily into the property. The house and grounds are simply stunning and so incredibly versatile giving you the most beautiful blank canvas for your wedding day. Not to mention in the incredible accommodation included in the hire fee AND gorgeous honeymoon suite!!! From the dance floor hoggers to the conversing drink sippers, each room in the beautiful manor house provides a different pace for the different types of guests and different moments in your day. Thank you so much Hayley for all that you did for us, we so greatly appreciate it. We would recommend Froyle Park to anyone and everyone and send the best of wishes to anyone who is lucky enough to host their wedding at Froyle Park! -
Katie W. Sent on 13/02/2024
Venue of dreams!
Froyle Park was literally our venue of dreams! The mix of classic/chic decor in the room we got married in and the modern feel of the ballroom for our reception and breakfast was exactly what we wanted! The outside area was perfect for our drinks. The staff were fantastic on the day and so responsive throughout our planning. We had the most perfect day and cannot thank froyle park staff enough for making it so perfect for us. We couldn’t imagine having our wedding anywhere else, just beautiful!Froyle Park's reply:
Hi Katie and Dan,
thank you for your lovely review! Your day was just gorgeous and it's a real treat to see your fabulous photos! It was our total pleasure to be part of your wedding planning and see the day unfold so beautifully.
We wish you every happiness for married life!
Kind regards,
Froyle Park Team -
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![Neil]()
Neil J. Sent on 28/11/2023A fantastic venue for a wedding
Froyle Park is an absolutely stunning venue for your wedding, and the ballroom provides the perfect setting for an unforgettable evening reception party. While you may have come across reviews mentioning the sound limiter affecting the celebrations, I want to assure you that this is not a fault of the venue itself. It's often down to the inexperience of the DJ or entertainment that has been hired.
As a professional DJ and handpicked supplier for Froyle Park, I have had the privilege of DJing numerous weddings in this very room since 2016, entertaining a total of approximately 10,000 guests. I am happy to share that not a single person has ever complained about the sound limit or requested it to be turned up.
A skilled, professional DJ will be well-versed in working with sound limiters, ensuring your guests can dance the night away while maintaining the perfect volume. You can then rest assured, there won't be any interruptions or disruptions to the flow and enjoyment of your wedding reception party - Neil, Sphere Entertainments. -
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![Michael Buble wedding singer]()
Michael C. Sent on 02/11/2023Perfect for wedding reception parties
I have performed at several weddings in Froyle Park and the venue truly feels like I am singing in a movie. But the bonus on top is the Grand Hall, which is perfect for your wedding party. The reason being is - after the wedding breakfast (dinner has ended) all of the tables and chairs are left out for guests to use - and they surround the dance floor and stage. The drinks bar is also in the same large room. Therefore you keep all of your guests in the same room for the evening - which is essential for a great party. At too many venues there is no where for guests to sit down in the evening and easily jump on to the dance floor when their favourite tunes come on. -
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