The Great Victoria Hotel Reviews
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5.0 Fantastic
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64 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Featured
Kerry M. Sent on 21/11/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Our wedding (October 2023)
We had an absolutely amazing wedding day at the beautiful Great Victoria Hotel. I instantly fell in love with the corniche suite on our first viewing and the staff were so welcoming and accommodating that we booked on the day! We bought a package which included our ceremony and evening reception (dj included) with buffet which was fantastic value and lovely food! The staff at the hotel were fantastic especially Megan the wedding coordinator and the hotel manager who was there throughout our day. They escorted our wedding party from our room before the ceremony and stayed right throughout the reception offering a fantastic service to us and all our guests. We cannot thank the staff enough for the fantastic service we received, they definitely made our day perfect! All our guests commented how beautiful the hotel was and what a lovely day they had. We would highly recommend this beautiful hotel to anyone getting married and we will definitely be returning to stay in the penthouse suite for our first anniversary.We had an absolutely amazing wedding day at the beautiful Great Victoria Hotel. I instantly fell in love with the corniche suite on our first viewing and the staff were so welcoming and accommodating that we booked on the day! We bought a package which included our ceremony and evening reception (dj included) with buffet which was fantastic value and lovely food! The staff at the hotel were fantastic especially Megan the wedding coordinator and the hotel manager who was there throughout our day. They escorted our wedding party from our room before the ceremony and stayed right throughout the reception offering a fantastic service to us and all our guests. We cannot thank the staff enough for the fantastic service we received, they definitely made our day perfect! All our guests commented how beautiful the hotel was and what a lovely day they had. We would highly recommend this beautiful hotel to anyone getting married and we will definitely be returning to stay in the penthouse suite for our first anniversary.-
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The Great Victoria Hotel's reply:
Thank you Kerry & Phil for the lovely feedback! It was a pleasure to help plan your big day and we wish you all the best in your married life and can't wait to see you back at the hotel one day!
All the best,
Megan & The Great Victoria Team xx -
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Rebecca G. Sent on 12/12/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing staff and venid
Staff were really helpful and were amazing to down to every last detail the staff went above and beyond to ensure we had our special day perfect Linda who part off a package was amazing aswel as we had a theme wedding
The honeymoon suite is amazing so much room and massive bathroomStaff were really helpful and were amazing to down to every last detail the staff went above and beyond to ensure we had our special day perfect Linda who part off a package was amazing aswel as we had a theme wedding
The honeymoon suite is amazing so much room and massive bathroom -
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Peter C. Sent on 16/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful, Special, Amazing Day!
Our wedding day was everything we dreamt of and more! The whole process of booking our wedding from start to leaving as Mr and Mr was plain sailing with no issues.
Our wedding coordinator changed part way through the process, but both were amazing and extremely helpful!
Dan was amazing and very helpful, understanding and flexible with last minute changes. Very approachable.
The master of ceremonies did an amazing job and no task was too big for him, from running round with flowers, getting us glasses and ensuring we were as happy as could be without any hiccups. He even shed a tear at the speeches and came to find us at the end to wish us look.
The DJ was great and he loved the fact that from the moment the first dance has ended, the dance floor was filled and continued to be all night.
There was so much love in the room for us as a couple and we also felt it from the staff!
Can’t forget to mention Linda, who did an amazing job with the decor. So talented, so helpful and everything done with her wee smile.
The only problem (which we didn’t have to face but our father did) was that the receptionist did not log the car in the car park, that we were using, and this resulted in a parking fine. This is still been chased up and trying to be resolved as it was passed onto debt collectors before any information regarding a fine was presented.Our wedding day was everything we dreamt of and more! The whole process of booking our wedding from start to leaving as Mr and Mr was plain sailing with no issues.
Our wedding coordinator changed part way through the process, but both were amazing and extremely helpful!
Dan was amazing and very helpful, understanding and flexible with last minute changes. Very approachable.
The master of ceremonies did an amazing job and no task was too big for him, from running round with flowers, getting us glasses and ensuring we were as happy as could be without any hiccups. He even shed a tear at the speeches and came to find us at the end to wish us look.
The DJ was great and he loved the fact that from the moment the first dance has ended, the dance floor was filled and continued to be all night.
There was so much love in the room for us as a couple and we also felt it from the staff!
Can’t forget to mention Linda, who did an amazing job with the decor. So talented, so helpful and everything done with her wee smile.
The only problem (which we didn’t have to face but our father did) was that the receptionist did not log the car in the car park, that we were using, and this resulted in a parking fine. This is still been chased up and trying to be resolved as it was passed onto debt collectors before any information regarding a fine was presented. -
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Glenn P. Sent on 13/11/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Greatest Day Ever
Very easy to organise. Had our first meeting to view the venue and decided then and there to book our wedding day. Very professional staff and very friendly, they understood all our needs and wants for our special day. Especially grateful to the gentleman who ran the wedding for us, introducing us and making sure everything ran as smoothly as possible. Would recommend The Great Victoria Hotel to anyone who wants a celebration of any kind.Very easy to organise. Had our first meeting to view the venue and decided then and there to book our wedding day. Very professional staff and very friendly, they understood all our needs and wants for our special day. Especially grateful to the gentleman who ran the wedding for us, introducing us and making sure everything ran as smoothly as possible. Would recommend The Great Victoria Hotel to anyone who wants a celebration of any kind. -
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Amanda P. Sent on 21/06/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic experience
The Great Victoria were fantastic from beginning to end. Made sure our day was exactly how we wanted, even with numerous date changes due to the pandemic. Our day was truly amazing and we cannot thank the hotel enough.The Great Victoria were fantastic from beginning to end. Made sure our day was exactly how we wanted, even with numerous date changes due to the pandemic. Our day was truly amazing and we cannot thank the hotel enough.-
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The Great Victoria Hotel's reply:
Hey Amanda,
Thank you so much for you wonderful words.
I am delighted to hear that you had the perfect day :)
We look forward to hopefully welcoming you back to the hotel soon.
Kindest Regards
Gabriella Best
Hotel wedding coordinator -
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Mutsa Sent on 27/04/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best day ever!
We had seen a few venues and the Great Victoria was our favourite by far! The service we received from the team when we went for the viewing was so welcoming & the best match for our budget.
So we had to go with them.
Gabby made planning our wedding so fun 🙂 They were really accommodating and helped us bring our vision to life on the day. From choosing our decor and adding a few bits, Linda was amazing! Susan made choosing our stationery a breeze! The chef even put a spin on our chicken dish. All our guests had beautiful things to say and we cannot recommend this venue enough.
Thank you so much Gabby and all the staff at GVB for making our wedding day so memorable.
Mr & Mrs Chombo - 02/10/2021 ❤️We had seen a few venues and the Great Victoria was our favourite by far! The service we received from the team when we went for the viewing was so welcoming & the best match for our budget.
So we had to go with them.
Gabby made planning our wedding so fun 🙂 They were really accommodating and helped us bring our vision to life on the day. From choosing our decor and adding a few bits, Linda was amazing! Susan made choosing our stationery a breeze! The chef even put a spin on our chicken dish. All our guests had beautiful things to say and we cannot recommend this venue enough.
Thank you so much Gabby and all the staff at GVB for making our wedding day so memorable.
Mr & Mrs Chombo - 02/10/2021 ❤️ -
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Ryan S. Sent on 27/04/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect wedding day
Our wedding day was perfect thanks to the lovely people at The Victoria Hotel, who made it special from start to finish.
Thank you so much to our wedding planner Gabriella, and her team.Our wedding day was perfect thanks to the lovely people at The Victoria Hotel, who made it special from start to finish.
Thank you so much to our wedding planner Gabriella, and her team.The Great Victoria Hotel's reply:
Hey Ryan & Emma
Thank you so much for your lovely review :).
We look forward to hopefully welcoming you both back to the hotel soon.
Kindest Regards
Gaby -
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Wes Sent on 27/07/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a ball!
Thank you so much for making my day so special. We had a ball.
Your entire team was wonderful making the day run as smoothly as possible.
Lots of love from Wes and SharahThank you so much for making my day so special. We had a ball.
Your entire team was wonderful making the day run as smoothly as possible.
Lots of love from Wes and Sharah -
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Jess Sent on 27/07/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic
Thank you so much for everything you did for us to make our pre-wedding celebrations memorable.
The meal was fantastic, we couldn’t be happier with the level of service provided and staff were courteous and respectful of our party.
Had great comments from our guests regarding the food and hotel.
Thank you for accommodating ourselves and our guests while you had another large booking to deal with - we didn’t feel pressured or under appreciated during our time at the Great Victoria.
We would love to stay again and will highly recommend your hotel and services to family, friends and colleagues.
Again, thank you for everything.Thank you so much for everything you did for us to make our pre-wedding celebrations memorable.
The meal was fantastic, we couldn’t be happier with the level of service provided and staff were courteous and respectful of our party.
Had great comments from our guests regarding the food and hotel.
Thank you for accommodating ourselves and our guests while you had another large booking to deal with - we didn’t feel pressured or under appreciated during our time at the Great Victoria.
We would love to stay again and will highly recommend your hotel and services to family, friends and colleagues.
Again, thank you for everything. -
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Ruby Sent on 27/07/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely Mehndi
We had a wonderful evening on Saturday.
Our guests commented on how lovely the venue was. It was hard to visualize how it would all look when we were viewing it during our meetings, however, on the evening, it looked beautiful.
My Lahore's food was very good - the fish, mixed veg dish and kulfi especially so since guests and family alike commented on it. My sister, who does not normally eat fish or kulfi, enjoyed seconds of both! Please do pass our thanks to the Manager who was there that evening.
Mina, we missed you and hope you had a lovely evening. Once again our thanks for all that you did for us.
Rebekah, thank you so much for ensuring everything went smoothly. You were instrumental in keeping me calm and I really appreciated that. Truly, nothing phased you. I've already got your name down for my younger daughter's wedding!
Lastly, please say 'thank you' to your waiting staff who were efficient and polite and did a great job.We had a wonderful evening on Saturday.
Our guests commented on how lovely the venue was. It was hard to visualize how it would all look when we were viewing it during our meetings, however, on the evening, it looked beautiful.
My Lahore's food was very good - the fish, mixed veg dish and kulfi especially so since guests and family alike commented on it. My sister, who does not normally eat fish or kulfi, enjoyed seconds of both! Please do pass our thanks to the Manager who was there that evening.
Mina, we missed you and hope you had a lovely evening. Once again our thanks for all that you did for us.
Rebekah, thank you so much for ensuring everything went smoothly. You were instrumental in keeping me calm and I really appreciated that. Truly, nothing phased you. I've already got your name down for my younger daughter's wedding!
Lastly, please say 'thank you' to your waiting staff who were efficient and polite and did a great job. -
Quality of the service
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