Hellaby Hall Hotel Reviews

Reviews
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges






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Jade Sent on 11/04/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding day
We had the best experience with Hellaby from start to finish! No question was too big or too small for any of the staff that work there and they spent the whole time that we were planning to the actual day of the wedding we were looked after as well as possible!
I would recommend Hellaby to anyone wanting their dream wedding. The venue is beautiful and the photos come out so well with the gardens and the newly refurbished function room is perfect for whatever decor you need!
Thank you again to all the staff at Hellaby Hall!We had the best experience with Hellaby from start to finish! No question was too big or too small for any of the staff that work there and they spent the whole time that we were planning to the actual day of the wedding we were looked after as well as possible!
I would recommend Hellaby to anyone wanting their dream wedding. The venue is beautiful and the photos come out so well with the gardens and the newly refurbished function room is perfect for whatever decor you need!
Thank you again to all the staff at Hellaby Hall!Hellaby Hall Hotel's reply:
Hello Jade,
Thank you so much for your lovely feedback - I'll make sure to pass this onto all the staff who worked on your special day. We're so glad you had the day of your dreams and so pleased we could play a big part in! We look forward to seeing some of your beautiful photos in the garden & new function room.
We hope to welcome you back to Hellaby Hall in the near future!
Emma x -
Quality of the service
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Christine Sent on 09/03/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our wonderful wedding at hellaby
Our wedding at hellaby was everything and more than we wanted. The team at hellaby are amazing and jess our wedding coordinator has been outstanding throughout. The whole thing ran without a hitch in beautiful surroundings, and the wedding breakfast and evening bbq were delicious. We could not have asked any more from the hellaby team nothing was too much trouble for the.mOur wedding at hellaby was everything and more than we wanted. The team at hellaby are amazing and jess our wedding coordinator has been outstanding throughout. The whole thing ran without a hitch in beautiful surroundings, and the wedding breakfast and evening bbq were delicious. We could not have asked any more from the hellaby team nothing was too much trouble for the.mHellaby Hall Hotel's reply:
Hello Christine,
Thank you so much for your wonderful feedback! We're so glad that Jess and all the team at Hellaby ensured your day was absolutely perfect. I'll make sure to pass your kind comments about the food onto our kitchen team.
We're looking forward to seeing some of your photographs taken in the beautiful gardens in the gorgeous March sunshine!
Wishing you both all the best in married life.
Love,
Emma, Jess & all the team at Hellaby Hall x -
Quality of the service
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Alanna Sent on 05/03/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent from start to finish
When my partner and I booked Hellaby we began with Megan as our Wedding coordinator. When she moved to a different role the transger over to Emma and Jess was seemless. Every question no matter how small and potentially silly was answered without judgement.
Emma and Jess were amazing during the final stages, we're patient as things changed right up until the final week of our wedding constantly ready to help.
Eleanor who was our master of ceremonies was brilliant. On the ball from the start, nothing was too much for her to handle. It felt like she was an actual guest rather than a worker. You could tell she took immense pride in what she did.When my partner and I booked Hellaby we began with Megan as our Wedding coordinator. When she moved to a different role the transger over to Emma and Jess was seemless. Every question no matter how small and potentially silly was answered without judgement.
Emma and Jess were amazing during the final stages, we're patient as things changed right up until the final week of our wedding constantly ready to help.
Eleanor who was our master of ceremonies was brilliant. On the ball from the start, nothing was too much for her to handle. It felt like she was an actual guest rather than a worker. You could tell she took immense pride in what she did.Hellaby Hall Hotel's reply:
Hi Alanna
Thank you so much for your kind words. We're so pleased you found the planning process working with all our team really easy and your day ran perfectly.
We would like to wish you both a wonderful marriage and hope to welcome you back to the hotel in the future.
Kind Regards
Jess, Emma and all the team at Hellaby Hall Hotel. -
Quality of the service
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Samantha Sent on 15/02/20255 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our perfect fairytale wedding
We had our wedding at Hellaby after viewing other venues thats we just didnt like, Hellaby was perfect, infront of the hall for photos was one of the reasons and the honeymoon suite was gorgeous. There wasnt anything we didnt like.
Our wedding was literally the fairytale dream wedding we always wanted all the staff was amazing throughout the whole day very friendly and helpful Ellie was very organised and did a brilliant job, anything we needed she sorted so big thankyou.
Every single guest at our wedding loved the food and all said its the best meal they have ever had at a wedding and i 100% agree it was gorgeous.
We also had the...We had our wedding at Hellaby after viewing other venues thats we just didnt like, Hellaby was perfect, infront of the hall for photos was one of the reasons and the honeymoon suite was gorgeous. There wasnt anything we didnt like.
Our wedding was literally the fairytale dream wedding we always wanted all the staff was amazing throughout the whole day very friendly and helpful Ellie was very organised and did a brilliant job, anything we needed she sorted so big thankyou.
Every single guest at our wedding loved the food and all said its the best meal they have ever had at a wedding and i 100% agree it was gorgeous.
We also had the best DJ we could have asked for he was amazing very fun and friendly.
Thankyou again
Mr and Mrs SmithHellaby Hall Hotel's reply:
Hello Samantha,
Thank you so much for your wonderful review! We're so glad you had the wedding of your dreams and used all the lovely spots Hellaby Hall has to offer for your beautiful "fairytale" photos.
I'll make sure to pass your kind comments onto Ellie, the kitchen team and the DJ as I know they'll appreciate it!
Wishing you both all the luck in the world with your happily every after. We hope to welcome you back to Hellaby Hall in the near future.
Thanks again,
Emma & Jess x -
Quality of the service
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Sophie Sent on 31/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
A Dream Come True
A truly amazing day! I can't believe how magical it was and I can't thank everyone at Hellaby Hall Hotel for making my dream come true.
The service was outstanding, they truly made me feel special and like a celebrity for the day. They were faultless with every little detail of the day.
The venue is beautiful but without the staff, it wouldn't have been as amazing as it was.
I would highly recommend this venue for any couple looking to book their special dayA truly amazing day! I can't believe how magical it was and I can't thank everyone at Hellaby Hall Hotel for making my dream come true.
The service was outstanding, they truly made me feel special and like a celebrity for the day. They were faultless with every little detail of the day.
The venue is beautiful but without the staff, it wouldn't have been as amazing as it was.
I would highly recommend this venue for any couple looking to book their special dayHellaby Hall Hotel's reply:
Good Morning Sophie
Thank you so much for a wonderful review. We're so pleased to hear you had your dream day here at Hellaby Hall Hotel. It was our pleasure to assist you and be part of your special day. We hope to welcome you back in the near future
Kind Regards
Jess & Emma -
Quality of the service
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Jean Sent on 18/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
After losing my dad 2 days prior to my wedding they did everything possible to make my day a perfect one and they so did nothing went wrong everything
Really is the perfect place that's all I really can say both wedding coordinators was fantasticReally is the perfect place that's all I really can say both wedding coordinators was fantastic-
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+2 Photos
Hellaby Hall Hotel's reply:
Hello Jean,
Thank you so much for your wonderful review. We really appreciate your kind words. We're so glad you still had the perfect day despite going through a difficult time.
Wishing you both all the happiness in the world!
Best wishes,
Emma & Jess -
Quality of the service
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Alison Sent on 03/12/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fabulous day
Perfect venue at a reasonable cost. We had a brilliant day and night, all staff were friendly and helpful, really made us feel special. Jess was brilliant start to finish.Perfect venue at a reasonable cost. We had a brilliant day and night, all staff were friendly and helpful, really made us feel special. Jess was brilliant start to finish.Hellaby Hall Hotel's reply:
Hello Alison,
Thank you so much for your wonderful review. We really appreciate your kind words and we're so glad you had a perfect day! We'll make sure to pass this onto our front-of-house team.
Hoping to welcome you back to Hellaby Hall Hotel in the near future.
All the best,
Emma & Jess -
Quality of the service
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Alison Sent on 29/11/20244.4 out of 5 rating
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Quality of the service 4 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value for money 4 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect day
We got married here in September, our experience was mostly positive. Jess and the wedding team were excellent throughout, very in tune with what we wanted and made the arrangements stress free. Jess went above and beyond to ensure our day was exactly what we had visioned.We had the vintage package with afternoon tea. The food was lovely and plenty of it. The hotel itself is beautiful and all staff lovely (our guests commented on the helpfulness and politeness of the staff) however the evening reception was a bit disappointing, the DJ didn't read the room and although he was given requests he seemed to do his own thing. I did ask him to play the requests and he...We got married here in September, our experience was mostly positive. Jess and the wedding team were excellent throughout, very in tune with what we wanted and made the arrangements stress free. Jess went above and beyond to ensure our day was exactly what we had visioned.We had the vintage package with afternoon tea. The food was lovely and plenty of it. The hotel itself is beautiful and all staff lovely (our guests commented on the helpfulness and politeness of the staff) however the evening reception was a bit disappointing, the DJ didn't read the room and although he was given requests he seemed to do his own thing. I did ask him to play the requests and he said he was working his way through them ( even though very few were played) the cake was brought out on a platter with no plates or napkins, the evening staff and bar staff were very young and didn't really know what they were doing. Although we had a good night, it was abit haphazard. If I could do it all again I would get my own DJ or evening entertainment, but overall the location, the wedding day, and the wedding planners were perfect.Hellaby Hall Hotel's reply:
Hi Alison
Thank you so much for your feedback. It was our pleasure to assist in the planning of your dream day.
All feedback is taken on board and passed on to the relevant departments so please be assured we will do so regarding the evening reception.
Once again a huge thank you for choosing Hellaby Hall to host your big day and we hope to see you soon.
Jess & Emma -
Quality of the service
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Jessica Sent on 28/11/20245 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing day
We got married at hellaby hall on the 5th oct 2024 the staff was so helpful from the start any questions I had I just rang up and put through to jess or emma and if they wasn't available they got back in touch as soon as they could sometimes as quick as next day the day couldn't of gone better the co ordinator explained everything nothing was too much trouble all the guests said how lovely the food was and how nice and clean the rooms was if you want the wedding of your dreams you won't be disappointed with hellaby if I could do it again I wouldWe got married at hellaby hall on the 5th oct 2024 the staff was so helpful from the start any questions I had I just rang up and put through to jess or emma and if they wasn't available they got back in touch as soon as they could sometimes as quick as next day the day couldn't of gone better the co ordinator explained everything nothing was too much trouble all the guests said how lovely the food was and how nice and clean the rooms was if you want the wedding of your dreams you won't be disappointed with hellaby if I could do it again I wouldHellaby Hall Hotel's reply:
Hi Jess
Thank you so much for taking the time to post this lovely review. We're so pleased you had the day of your dreams! We will pass your feedback onto the team who worked your day as they will be delighted to hear your kind feedback.
We hope to welcome you back to the hotel to relive the memories
Kind Regards
Jess & Emma -
Quality of the service
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Sarah Sent on 28/11/20244.8 out of 5 rating
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Quality of the service 5 out of 5 rating
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Response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Mr and Mrs McGovern Wedding 23.11.24
We were overjoyed with our experience at Hellaby, highly recommended venue.We were overjoyed with our experience at Hellaby, highly recommended venue.-
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+5 Photos
Hellaby Hall Hotel's reply:
Hi Sarah
Thank you so much for your lovely feedback. We're so pleased you had a wonderful day and hope to welcome you back to the hotel in the near future,
Kind Regards
Jess & Emma
Wedding Coordinators at Hellaby Hall Hotel -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?