Hellaby Hall Hotel Reviews
More informationReviews
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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Jean S. Sent on 18/12/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After losing my dad 2 days prior to my wedding they did everything possible to make my day a perfect one and they so did nothing went wrong everything
Really is the perfect place that's all I really can say both wedding coordinators was fantasticReally is the perfect place that's all I really can say both wedding coordinators was fantastic-
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+2 Photos
Hellaby Hall Hotel's reply:
Hello Jean,
Thank you so much for your wonderful review. We really appreciate your kind words. We're so glad you still had the perfect day despite going through a difficult time.
Wishing you both all the happiness in the world!
Best wishes,
Emma & Jess -
Quality of the service
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Alison H. Sent on 03/12/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fabulous day
Perfect venue at a reasonable cost. We had a brilliant day and night, all staff were friendly and helpful, really made us feel special. Jess was brilliant start to finish.Perfect venue at a reasonable cost. We had a brilliant day and night, all staff were friendly and helpful, really made us feel special. Jess was brilliant start to finish.Hellaby Hall Hotel's reply:
Hello Alison,
Thank you so much for your wonderful review. We really appreciate your kind words and we're so glad you had a perfect day! We'll make sure to pass this onto our front-of-house team.
Hoping to welcome you back to Hellaby Hall Hotel in the near future.
All the best,
Emma & Jess -
Quality of the service
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Alison F. Sent on 29/11/20244.4 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect day
We got married here in September, our experience was mostly positive. Jess and the wedding team were excellent throughout, very in tune with what we wanted and made the arrangements stress free. Jess went above and beyond to ensure our day was exactly what we had visioned.We had the vintage package with afternoon tea. The food was lovely and plenty of it. The hotel itself is beautiful and all staff lovely (our guests commented on the helpfulness and politeness of the staff) however the evening reception was a bit disappointing, the DJ didn't read the room and although he was given requests he seemed to do his own thing. I did ask him to play the requests and he said he was working his way through them ( even though very few were played) the cake was brought out on a platter with no plates or napkins, the evening staff and bar staff were very young and didn't really know what they were doing. Although we had a good night, it was abit haphazard. If I could do it all again I would get my own DJ or evening entertainment, but overall the location, the wedding day, and the wedding planners were perfect.We got married here in September, our experience was mostly positive. Jess and the wedding team were excellent throughout, very in tune with what we wanted and made the arrangements stress free. Jess went above and beyond to ensure our day was exactly what we had visioned.We had the vintage package with afternoon tea. The food was lovely and plenty of it. The hotel itself is beautiful and all staff lovely (our guests commented on the helpfulness and politeness of the staff) however the evening reception was a bit disappointing, the DJ didn't read the room and although he was given requests he seemed to do his own thing. I did ask him to play the requests and he said he was working his way through them ( even though very few were played) the cake was brought out on a platter with no plates or napkins, the evening staff and bar staff were very young and didn't really know what they were doing. Although we had a good night, it was abit haphazard. If I could do it all again I would get my own DJ or evening entertainment, but overall the location, the wedding day, and the wedding planners were perfect.Hellaby Hall Hotel's reply:
Hi Alison
Thank you so much for your feedback. It was our pleasure to assist in the planning of your dream day.
All feedback is taken on board and passed on to the relevant departments so please be assured we will do so regarding the evening reception.
Once again a huge thank you for choosing Hellaby Hall to host your big day and we hope to see you soon.
Jess & Emma -
Quality of the service
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Jessica Sent on 28/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing day
We got married at hellaby hall on the 5th oct 2024 the staff was so helpful from the start any questions I had I just rang up and put through to jess or emma and if they wasn't available they got back in touch as soon as they could sometimes as quick as next day the day couldn't of gone better the co ordinator explained everything nothing was too much trouble all the guests said how lovely the food was and how nice and clean the rooms was if you want the wedding of your dreams you won't be disappointed with hellaby if I could do it again I wouldWe got married at hellaby hall on the 5th oct 2024 the staff was so helpful from the start any questions I had I just rang up and put through to jess or emma and if they wasn't available they got back in touch as soon as they could sometimes as quick as next day the day couldn't of gone better the co ordinator explained everything nothing was too much trouble all the guests said how lovely the food was and how nice and clean the rooms was if you want the wedding of your dreams you won't be disappointed with hellaby if I could do it again I wouldHellaby Hall Hotel's reply:
Hi Jess
Thank you so much for taking the time to post this lovely review. We're so pleased you had the day of your dreams! We will pass your feedback onto the team who worked your day as they will be delighted to hear your kind feedback.
We hope to welcome you back to the hotel to relive the memories
Kind Regards
Jess & Emma -
Quality of the service
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Sarah G. Sent on 28/11/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mr and Mrs McGovern Wedding 23.11.24
We were overjoyed with our experience at Hellaby, highly recommended venue.We were overjoyed with our experience at Hellaby, highly recommended venue.-
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+5 Photos
Hellaby Hall Hotel's reply:
Hi Sarah
Thank you so much for your lovely feedback. We're so pleased you had a wonderful day and hope to welcome you back to the hotel in the near future,
Kind Regards
Jess & Emma
Wedding Coordinators at Hellaby Hall Hotel -
Quality of the service
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Amy N. Sent on 28/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent experience
We had our wedding at Hellaby Hall Hotel on Friday 18th October 2024. It was the most magical day - exactly what we envisioned and more. We booked back in August 2022 when Megan was the wedding coordinator and she was brilliant. When Jess took over after Megan changed roles I was a little bit worried but can't fault Jess one bit. In fairness we can't fault any of the staff at Hellaby Hall Hotel who we have had interactions with. Everyone went above and beyond to ensure we had the most amazing and easy planning process and the most perfect wedding day. Ellie was our Master of Ceremonies on the day and she was absolutely amazing again going above and beyond! We will recommend the staff and venue until we are blue in the face as everything was perfect and still a month everyone is talking about how magical our special day was. The location is perfect for wedding pictures - so many excellent places for stunning pictures.We had our wedding at Hellaby Hall Hotel on Friday 18th October 2024. It was the most magical day - exactly what we envisioned and more. We booked back in August 2022 when Megan was the wedding coordinator and she was brilliant. When Jess took over after Megan changed roles I was a little bit worried but can't fault Jess one bit. In fairness we can't fault any of the staff at Hellaby Hall Hotel who we have had interactions with. Everyone went above and beyond to ensure we had the most amazing and easy planning process and the most perfect wedding day. Ellie was our Master of Ceremonies on the day and she was absolutely amazing again going above and beyond! We will recommend the staff and venue until we are blue in the face as everything was perfect and still a month everyone is talking about how magical our special day was. The location is perfect for wedding pictures - so many excellent places for stunning pictures.-
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+10 Photos
Hellaby Hall Hotel's reply:
Hi Amy
Thank you so much for your lovely words. We're so pleased to hear your wedding is still the topic of conversation and hope it will be for many years to come.
Many thanks for providing the photos too! Truly stunning photos reflecting the happiness and love on your big day.
We hope you'll be able to come see us when you're back in the UK!
Kind Regards
Jess & Emma (and Megan) -
Quality of the service
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Elizabeth W. Sent on 28/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful memories
Thank you so much to our wedding organiser Jess. Our day was 100 % exactly as we had hoped for.
Super efficient, friendly and very professional.
Quality food, smooth programme, Excellent facilities
Plenty of great photo shots around the garden.
The room decorations were superb and efficiently transferred for the evening celebrations.
All guests remarked it was the best wedding they have ever attended. Plenty of hotel rooms for guests to stay over. It was so good , would love to do it all over again 😃🥂🍾Thank you so much to our wedding organiser Jess. Our day was 100 % exactly as we had hoped for.
Super efficient, friendly and very professional.
Quality food, smooth programme, Excellent facilities
Plenty of great photo shots around the garden.
The room decorations were superb and efficiently transferred for the evening celebrations.
All guests remarked it was the best wedding they have ever attended. Plenty of hotel rooms for guests to stay over. It was so good , would love to do it all over again 😃🥂🍾-
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+4 Photos
Hellaby Hall Hotel's reply:
Hello Elizabeth,
Thank you so much for your wonderful review! We're so glad every part of your day was perfect from the food to the decor and that you & and all your guests had the best day.
We hope to welcome you back to Hellaby Hall Hotel in the near future. Enjoy your happily ever after!
Jess & Emma -
Quality of the service
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Lauren F. Sent on 28/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing from start to finish
The wedding planners at Hellaby Hall are wonderful, nothing was too much to ask, always received quick responses to my many questions and requests and they were flexible allowing us to tweak certain things. On the wedding day it’s self our coordinator was nothing short of amazing. She guided us through everything, ran around doing everything she could to make the day perfect and kept checking up on us right until we went to bed for the night. Perfect venue.The wedding planners at Hellaby Hall are wonderful, nothing was too much to ask, always received quick responses to my many questions and requests and they were flexible allowing us to tweak certain things. On the wedding day it’s self our coordinator was nothing short of amazing. She guided us through everything, ran around doing everything she could to make the day perfect and kept checking up on us right until we went to bed for the night. Perfect venue.Hellaby Hall Hotel's reply:
Hello Lauren,
Thank you so much for leaving such a wonderful review! We're so glad both your Coordinators & Master of Ceremonies helped you to have the day of your dreams.
We hope to welcome you back to Hellaby Hall soon! Enjoy your happily ever after.
Emma & Jess -
Quality of the service
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Kerry J. Sent on 04/09/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing wedding venue!
We got married at Hellaby Hall on the 23rd August. It was simply the most lovely and perfect day. The staff were smiling and attentive throughout. Nothing was too much trouble, every little thing had been thought of. The food was superb and drinks were flowing. I felt like a queen for the day and totally relaxed. Hellaby Hall is the perfect venue for a wedding!We got married at Hellaby Hall on the 23rd August. It was simply the most lovely and perfect day. The staff were smiling and attentive throughout. Nothing was too much trouble, every little thing had been thought of. The food was superb and drinks were flowing. I felt like a queen for the day and totally relaxed. Hellaby Hall is the perfect venue for a wedding!Hellaby Hall Hotel's reply:
Hi Kerry, Thank you so much for taking the time to share the lovely review of your day. It was a pleasure to be part of the planning and running of your special day. We hope you're both well and enjoying married life. We hope to welcome you back in the future. Kind regards Jess & all the team at Hellaby Hall Hotel -
Quality of the service
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Emma Sent on 20/07/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Emma Hodge
We got married on the 18th March 2022 at hellaby hall hotel.
We were able to go in the day before to set up our wedding, all of the staff the day before couldn’t do anymore for us, whatever we asked for they accommodated so well and helped with lots of the setting up.
I stayed the night previous with my family & bridesmaids. We had a meal the night previous the staff were amazing and so was the food, I even got a complementary glass of fizz that was a lovely touch.
Later that night I realised that I’d not sorted reserved seats out for the ceremony, Josh on reception typed and printed the names out for me & brought them up to the restaurant. I was already impressed with the kindness and services from the hotel staff!
That morning we went down for breakfast and breakfast was amazing - my stepdaughter even commented how good breakfast was!
Throughout the morning of the wedding all of the staff were amazing keeping me informed of what’s going to happen and what’s going to happen next and timings.
The Irish lady called Becky came to introduce herself and we both really can’t talk highly enough of her. She was so reassuring and clearly knew how we wanted out day to go.
She helped me up to the bridal suit with all my belongings (there was a lot) and talked me through what was going to happen next - we went down to see the registrars and she organised all my bridesmaids and flower girls, we walked over to the ceremony room and she guided everyone in the right direction and made it so so well organised!
After we had got married we had a little time in the beautiful gardens with our wedding guests - each guest got a bottle of beer or glass of Prosecco.
We had canapés while we were having photos and socialised, we had mini burgers, fish and chips and toad in the hole, I can honestly say these were divine, lots of our guests commented how amazing these were.
After Becky showed me and chris the reception room to make sure it was what we had imagined. The staff of hellaby had gone above and beyond to make the room as perfect as we wanted!
We then sat in another room and waited for our guests to be seated. Becky got us both another drink nothing was too much for her she was always making sure we were having an amazing time.
Then we sat down for dinner, Becky helped me sit on my chair as my dress was so big and the meal was served and cleared quickly and it was a beautiful tasting meal.
We had prawn cocktail and beef spring rolls to start which were lovely. In our final meeting we asked for some sauce with the spring rolls and the hotel listened to our wishes and the sweet chilli they put with this complimented the spring rolls.
For mains we had the beef and chicken, the Yorkshire puddings were amazing they were huge. Each table was provided with extra gravy.
For desert we had Bakewell tart and trio of chocolate which was lovely.
Each course was perfectly served and tasted amazing. We couldn’t fault this.
After we had our meal we all went back to the bar and the staff reset our room, they completely changed things the way we wanted. The room looked amazing.
The evening buffet, there was a good selection my step daughter said the chicken wings were amazing! All the other buffet food looked amazing and lots of our family and friends commented how amazing the food was
We couldn’t have asked for any better service or attention to detail than we got. We throughly enjoyed our day and will highly recommend hellaby hall hotel in the future.
Thank you so much for making our day so special.
Mr and Mrs Hodge
We got married on the 18th March 2022 at hellaby hall hotel.
We were able to go in the day before to set up our wedding, all of the staff the day before couldn’t do anymore for us, whatever we asked for they accommodated so well and helped with lots of the setting up.
I stayed the night previous with my family & bridesmaids. We had a meal the night previous the staff were amazing and so was the food, I even got a complementary glass of fizz that was a lovely touch.
Later that night I realised that I’d not sorted reserved seats out for the ceremony, Josh on reception typed and printed the names out for me & brought them up to the restaurant. I was already impressed with the kindness and services from the hotel staff!
That morning we went down for breakfast and breakfast was amazing - my stepdaughter even commented how good breakfast was!
Throughout the morning of the wedding all of the staff were amazing keeping me informed of what’s going to happen and what’s going to happen next and timings.
The Irish lady called Becky came to introduce herself and we both really can’t talk highly enough of her. She was so reassuring and clearly knew how we wanted out day to go.
She helped me up to the bridal suit with all my belongings (there was a lot) and talked me through what was going to happen next - we went down to see the registrars and she organised all my bridesmaids and flower girls, we walked over to the ceremony room and she guided everyone in the right direction and made it so so well organised!
After we had got married we had a little time in the beautiful gardens with our wedding guests - each guest got a bottle of beer or glass of Prosecco.
We had canapés while we were having photos and socialised, we had mini burgers, fish and chips and toad in the hole, I can honestly say these were divine, lots of our guests commented how amazing these were.
After Becky showed me and chris the reception room to make sure it was what we had imagined. The staff of hellaby had gone above and beyond to make the room as perfect as we wanted!
We then sat in another room and waited for our guests to be seated. Becky got us both another drink nothing was too much for her she was always making sure we were having an amazing time.
Then we sat down for dinner, Becky helped me sit on my chair as my dress was so big and the meal was served and cleared quickly and it was a beautiful tasting meal.
We had prawn cocktail and beef spring rolls to start which were lovely. In our final meeting we asked for some sauce with the spring rolls and the hotel listened to our wishes and the sweet chilli they put with this complimented the spring rolls.
For mains we had the beef and chicken, the Yorkshire puddings were amazing they were huge. Each table was provided with extra gravy.
For desert we had Bakewell tart and trio of chocolate which was lovely.
Each course was perfectly served and tasted amazing. We couldn’t fault this.
After we had our meal we all went back to the bar and the staff reset our room, they completely changed things the way we wanted. The room looked amazing.
The evening buffet, there was a good selection my step daughter said the chicken wings were amazing! All the other buffet food looked amazing and lots of our family and friends commented how amazing the food was
We couldn’t have asked for any better service or attention to detail than we got. We throughly enjoyed our day and will highly recommend hellaby hall hotel in the future.
Thank you so much for making our day so special.
Mr and Mrs Hodge
Hellaby Hall Hotel's reply:
Hi Emma, we hope you're both well and enjoying married life. Thank you so much for your time in sending your kind words and lovely review. It was a pleasure to be part of the planning and running of your special day. We hope to welcome you back in the future. Kind regards Megan & all the team at Hellaby Hall Hotel. -
Quality of the service
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