Highley Manor Reviews

Highley Manor

Balcombe, West Sussex

4.9 out of 5 rating, 35 reviews

More information

Reviews

We're all about trust. Our community relies on honest reviews to make your big decisions easier.

4.9 out of 5 rating

35 reviews

98% recommend it

Write a review

Quality of the service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value for money
4.9 out of 5 rating
Flexibility
4.9 out of 5 rating

Write a review

Badges

+39 User photos

David K. Sent on 28/10/2024

4.8 out of 5 rating
- Quality of the service
  4.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
A beautiful venue

When we first visited the venue it's just a gorgeous venue from the outdoor ceremony area to the ball room, safe to say we loved it from the get go.

The whole booking process was great a few issues that were missed on the wedding day, from the fireplace was not lit and we had personalised champagne glasses were not given to us after the ceremony. But we had an amazing day and loved the DJ and evening food as well.

My only thing I would add is the menu tasting as you are given 4 options for starter, mains and dessert, when trying the food out nothing really stood out for us and wished they offered an option where we could pay for any extra amounts and try the other options as all we were doing was asking for photos of the other options which made it hard for us to decide on our food.

Also have photos of the evening buffet so we have an idea what it would look like and again it would help with choosing the food options.

But again the venue is amazing and would recommend anyone to come here as the weekday prices are really good.

When we first visited the venue it's just a gorgeous venue from the outdoor ceremony area to the ball room, safe to say we loved it from the get go.

The whole booking process was great a few issues that were missed on the wedding day, from the fireplace was not lit and we had personalised champagne glasses were not given to us after the ceremony. But we had an amazing day and loved the DJ and evening food as well.

My only thing I would add is the menu tasting as you are given 4 options for starter, mains and dessert, when trying the food out nothing really stood out for us and wished they offered an option where we could pay for any extra amounts and try the other options as all we were doing was asking for photos of the other options which made it hard for us to decide on our food.

Also have photos of the evening buffet so we have an idea what it would look like and again it would help with choosing the food options.

But again the venue is amazing and would recommend anyone to come here as the weekday prices are really good.
Camilla O. Sent on 21/10/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Amazing venue

Amazing venue with great staff, very helpful and great communication to make your day go smoothly! As wedding venues go Highley manor is great value for money and we had a perfect day. Would definitely recommend!

Amazing venue with great staff, very helpful and great communication to make your day go smoothly! As wedding venues go Highley manor is great value for money and we had a perfect day. Would definitely recommend!
Amy S. Sent on 16/10/2024

4.4 out of 5 rating
- Quality of the service
  4.0 out of 5 rating
- Response time
  4.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  4.0 out of 5 rating
A lovely day!

We had a fantastic day at Highley Manor for our wedding day. After a few hiccups when we initially booked, the venue was always responsive, friendly and professional, happy to take any questions no matter how big or small. The closer we got to the day the more support we received from Yvette, our wedding coordinator, who was brilliant. The venue itself is beautiful and felt just the right size for our 65 day guests given we had our ceremony indoors. The food was incredible and the rooms very comfy. The day itself also ran like clockwork and it was all round a brilliant day. A minor point of feedback was that we didn't have much aftercare the morning after the wedding, we were sort of left to ourselves as preparations were underway for the next wedding. But overall I'd recommend Highley Manor as we had a lovely day :)

We had a fantastic day at Highley Manor for our wedding day. After a few hiccups when we initially booked, the venue was always responsive, friendly and professional, happy to take any questions no matter how big or small. The closer we got to the day the more support we received from Yvette, our wedding coordinator, who was brilliant. The venue itself is beautiful and felt just the right size for our 65 day guests given we had our ceremony indoors. The food was incredible and the rooms very comfy. The day itself also ran like clockwork and it was all round a brilliant day. A minor point of feedback was that we didn't have much aftercare the morning after the wedding, we were sort of left to ourselves as preparations were underway for the next wedding. But overall I'd recommend Highley Manor as we had a lovely day :)

Melissa E. Sent on 27/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Amazing venue, amazing day!

From the moment we viewed Highley Manor we were greeted with such a warm welcome from the team. The venue is so beautiful and well kept.

The communication was spot on from the moment we viewed as a potential venue right through to following up after our day.

We had an amazing day, it all ran so smoothly and our coordinator Samantha was the loveliest person, so kind, helpful and calm which made us feel so at ease.
The food was amazing and the dietary requirements easily catered for. I would absolutely recommend this venue without hesitation!

From the moment we viewed Highley Manor we were greeted with such a warm welcome from the team. The venue is so beautiful and well kept.

The communication was spot on from the moment we viewed as a potential venue right through to following up after our day.

We had an amazing day, it all ran so smoothly and our coordinator Samantha was the loveliest person, so kind, helpful and calm which made us feel so at ease.
The food was amazing and the dietary requirements easily catered for. I would absolutely recommend this venue without hesitation!
Megan L. Sent on 22/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Most beautiful Wedding Venue

This venue was absolutely gorgeous and the staff all super friendly. It was everything I wished for and didn't not have to worry about anything on the day. Would recommend in a heart beat.

This venue was absolutely gorgeous and the staff all super friendly. It was everything I wished for and didn't not have to worry about anything on the day. Would recommend in a heart beat.
Edward L. Sent on 19/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
Highly recommend Highley Manor

Edward Liu
5/5
just now on Google
Where to even start. Highley Manor was the perfect wedding venue for our intimate wedding. Honestly one of the best things about the venue is the team. From the tour with Jessie, it was clear that their main goal is to make sure you have as special a day as possible. There was no hidden costs or stress around making microdecisions, it felt like we simply paid and they gave their all to make the day incredible. Sophie our wedding coordinator was phenomenal and tried wherever she could to take stress off our shoulders so we could soak up as much of the day as we could, it wouldn't have been possible without her. She was patient, caring and very fun to work with. Zoe, the accommodation admin, sent encouragement as well as reassurance throughout the process and constantly reminded us to let her deal with getting the guests comfortable during their stay overnight.
The food was delicious, the chefs did everything they could to cater for all the different dietary requirements. The wedding breakfast was perfect after night of partying too. The catering staff, the bar staff were all very pleasant as well.
The venue itself has such a lovely outdoor ceremony area with a lovely backdrop, all the guests had so much fun taking photos throughout the day. The Manor house itself was comfortable and cosy and we had so much fun hanging out in the grand great hall after.
Thank you Highley Manor, you will always hold a special place in our lives, thank you for making our wedding day one we will remember forever.

Edward Liu
5/5
just now on Google
Where to even start. Highley Manor was the perfect wedding venue for our intimate wedding. Honestly one of the best things about the venue is the team. From the tour with Jessie, it was clear that their main goal is to make sure you have as special a day as possible. There was no hidden costs or stress around making microdecisions, it felt like we simply paid and they gave their all to make the day incredible. Sophie our wedding coordinator was phenomenal and tried wherever she could to take stress off our shoulders so we could soak up as much of the day as we could, it wouldn't have been possible without her. She was patient, caring and very fun to work with. Zoe, the accommodation admin, sent encouragement as well as reassurance throughout the process and constantly reminded us to let her deal with getting the guests comfortable during their stay overnight.
The food was delicious, the chefs did everything they could to cater for all the different dietary requirements. The wedding breakfast was perfect after night of partying too. The catering staff, the bar staff were all very pleasant as well.
The venue itself has such a lovely outdoor ceremony area with a lovely backdrop, all the guests had so much fun taking photos throughout the day. The Manor house itself was comfortable and cosy and we had so much fun hanging out in the grand great hall after.
Thank you Highley Manor, you will always hold a special place in our lives, thank you for making our wedding day one we will remember forever.
Matt P. Sent on 19/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
The smoothest, organised yet stress venue

We are so glad to have chose this venue for our big day. The views, the staff, the value was amazing. Sophie was our coordinator and she was perfect. Everything came together on the day like an orchestra. She managed everything on the day, aiming for myself and the bride to literally to nothing but enjoy the day, and Sophie pulled it off.
If youre 5050 on this venue, please go with it. You won't be disappointed.

We are so glad to have chose this venue for our big day. The views, the staff, the value was amazing. Sophie was our coordinator and she was perfect. Everything came together on the day like an orchestra. She managed everything on the day, aiming for myself and the bride to literally to nothing but enjoy the day, and Sophie pulled it off.
If youre 5050 on this venue, please go with it. You won't be disappointed.
Charlotte M. Sent on 13/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
The best day of our lives!

Wow, Highley was everything we dreamt of and more! When we were looking for a wedding venue this was the only one we saw and we don’t regret it one bit! It was just perfect from start to finish and everything went so smoothly thanks to the amazing staff. They are just everything! I wouldn’t hesitate to recommend this venue to anyone. You will have the best day of your life.
Special thanks to the amazing Sophie who was our wedding coordinator for the day and she was simply the best!

Wow, Highley was everything we dreamt of and more! When we were looking for a wedding venue this was the only one we saw and we don’t regret it one bit! It was just perfect from start to finish and everything went so smoothly thanks to the amazing staff. They are just everything! I wouldn’t hesitate to recommend this venue to anyone. You will have the best day of your life.
Special thanks to the amazing Sophie who was our wedding coordinator for the day and she was simply the best!
Sarah B. Sent on 11/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
All I could’ve asked for

I was so nervous to walk the aisle and for everything to run smooth and perfect the way I had imagined… having Samantha from the Highley manor team as our coordinator was my dream come true. Nothing was too much of an ask for her, me changing songs the night before, asking to add a chair to a table ten minutes before we sat to eat and having her decorate the entire venue for me with 0 photos to follow as a guide… she was just perfect! We were so unbelievably thrilled with how our day went and cannot recommend this venue and team enough!

I was so nervous to walk the aisle and for everything to run smooth and perfect the way I had imagined… having Samantha from the Highley manor team as our coordinator was my dream come true. Nothing was too much of an ask for her, me changing songs the night before, asking to add a chair to a table ten minutes before we sat to eat and having her decorate the entire venue for me with 0 photos to follow as a guide… she was just perfect! We were so unbelievably thrilled with how our day went and cannot recommend this venue and team enough!
Steve W. Sent on 10/09/2024

5 out of 5 rating
- Quality of the service
  5.0 out of 5 rating
- Response time
  5.0 out of 5 rating
- Professionalism
  5.0 out of 5 rating
- Value for money
  5.0 out of 5 rating
- Flexibility
  5.0 out of 5 rating
A fantastic experience from day 1

We had our wedding at Highley Manor at the end of August and it was a wonderful day. Sam, our Wedding Coordinator, was fantastic both in the run up to the big day and on the day itself. So supportive, patient and just a generally lovely person to be dealing with. The food was fantastic (which was massively important for us) and all of the staff at Highley Manor went out of their way to make it a perfect day for us and our guests.

We had our wedding at Highley Manor at the end of August and it was a wonderful day. Sam, our Wedding Coordinator, was fantastic both in the run up to the big day and on the day itself. So supportive, patient and just a generally lovely person to be dealing with. The food was fantastic (which was massively important for us) and all of the staff at Highley Manor went out of their way to make it a perfect day for us and our guests.