Hilton Puckrup Hall Hotel & Golf Course, Tewkesbury Reviews
Hilton Puckrup Hall Hotel & Golf Course, Tewkesbury
Tewkesbury, Gloucestershire4.9 out of 5 rating, 19 reviews
4.9
19 reviews
Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
19 reviews
98% recommend it
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Quality of the service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Badges
+17
User photos
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Joanne M. Sent on 29/10/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Day
We had the perfect wedding day! Prior to the day itself, the wedding co-ordinator was very responsive to queries, as well as really experienced, guiding us every step of the way.
On the day we felt really well looked after and everything was really well organised. All our guests commented on the stunning venue and absolutely fabulous food.We had the perfect wedding day! Prior to the day itself, the wedding co-ordinator was very responsive to queries, as well as really experienced, guiding us every step of the way.
On the day we felt really well looked after and everything was really well organised. All our guests commented on the stunning venue and absolutely fabulous food. -
Quality of the service
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Hollie B. Sent on 03/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our special & most perfect wedding day.
We had our special day on Saturday 31st August 2024.
From the moment we booked our venue we had endless amount of help, advice and guidance from them. Our day couldn't have gone any more perfect than it already was and that was all down to the staff and ( Madeleine Howell and Joseph Davis. They kept us so calm, collected and made sure everything run perfectly and it did. They made the place so beautiful and set all our decorations up in the rooms and made it special for us! We will be going back for our 1 year wedding anniversary and honestly we couldn't have chosen a better or more perfect place to get married. The food we had was beautiful and so tasteful and filled up our guest perfectly. Always checking me and my husband was okay and getting us to check their work to make sure it was okay and to make sure we was happy with it all. If we needed anything they was there for it all. We will recommend them to any newly engaged couples because we would love others to experience first hand what a beautiful wedding day they gave us. We couldn't be any more grateful.We had our special day on Saturday 31st August 2024.
From the moment we booked our venue we had endless amount of help, advice and guidance from them. Our day couldn't have gone any more perfect than it already was and that was all down to the staff and ( Madeleine Howell and Joseph Davis. They kept us so calm, collected and made sure everything run perfectly and it did. They made the place so beautiful and set all our decorations up in the rooms and made it special for us! We will be going back for our 1 year wedding anniversary and honestly we couldn't have chosen a better or more perfect place to get married. The food we had was beautiful and so tasteful and filled up our guest perfectly. Always checking me and my husband was okay and getting us to check their work to make sure it was okay and to make sure we was happy with it all. If we needed anything they was there for it all. We will recommend them to any newly engaged couples because we would love others to experience first hand what a beautiful wedding day they gave us. We couldn't be any more grateful.-
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+4 Photos
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Quality of the service
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Sally Sent on 16/08/20243.6 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful grounds and good facilities
Steph our planner was great and very responsive. Our day went ok - I think if Steph had have been there it would have been great.
Staff decorating on the day were late and unorganised.
Bridal Suite was just another room with a car park view. Not even water in the fridge.
Space was perfect and grounds lovely.
Food was great quality and dietary requirements catered for well.Steph our planner was great and very responsive. Our day went ok - I think if Steph had have been there it would have been great.
Staff decorating on the day were late and unorganised.
Bridal Suite was just another room with a car park view. Not even water in the fridge.
Space was perfect and grounds lovely.
Food was great quality and dietary requirements catered for well.-
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+5 Photos
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Quality of the service
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Vicki H. Sent on 23/07/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An Unforgettable Wedding Day at Tewkesbury Puckrup Hall
We had the pleasure of celebrating our wedding at Tewkesbury Puckrup Hall last Saturday, and it was truly an unforgettable experience. Despite the rain, the day was absolutely beautiful. The hotel and its surroundings provided the perfect backdrop for our special day.
The real stars of the day were Steph, Joe, and Hannah, who went above and beyond to ensure everything ran smoothly. Their professionalism, attention to detail, and warm hospitality made us feel incredibly special and well taken care of. They handled every aspect of the day with such ease and efficiency, allowing us to relax and fully enjoy our celebration.
The venue itself was stunning, with beautifully manicured gardens and elegant interiors that added a touch of charm and sophistication to our wedding. The food was lovely, and our guests were full of compliments about the quality and presentation.
We couldn’t have asked for a better venue or a more dedicated team to make our wedding day perfect. A heartfelt thank you to everyone at Tewkesbury Puckrup Hall for creating such a magical and memorable experience. We highly recommend this venue to anyone looking for the ideal location for their wedding.We had the pleasure of celebrating our wedding at Tewkesbury Puckrup Hall last Saturday, and it was truly an unforgettable experience. Despite the rain, the day was absolutely beautiful. The hotel and its surroundings provided the perfect backdrop for our special day.
The real stars of the day were Steph, Joe, and Hannah, who went above and beyond to ensure everything ran smoothly. Their professionalism, attention to detail, and warm hospitality made us feel incredibly special and well taken care of. They handled every aspect of the day with such ease and efficiency, allowing us to relax and fully enjoy our celebration.
The venue itself was stunning, with beautifully manicured gardens and elegant interiors that added a touch of charm and sophistication to our wedding. The food was lovely, and our guests were full of compliments about the quality and presentation.
We couldn’t have asked for a better venue or a more dedicated team to make our wedding day perfect. A heartfelt thank you to everyone at Tewkesbury Puckrup Hall for creating such a magical and memorable experience. We highly recommend this venue to anyone looking for the ideal location for their wedding. -
Quality of the service
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Michelle R. Sent on 19/09/20234.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Don't hesistate to book this venue.
We had a magical wedding day at Puckrup Hall. It's a great venue for large parties as everyone can stay at the adjoining hotel. It was lovely to have The Old Manor House part of the hotel to ourselves for the day, especially having use of the outdoor space for our drinks reception in the sun.
We did a lot of things for the wedding ourselves such as flowers and decorations and the team was super helpful with setting up and dressing the room. We were so happy with the execution and impressed with the attention to detail and care taken with all aspects of the day.
The wedding coordinators couldn't do enough for us in the planning stage and nothing was too much trouble.
We were pleased not to be tied into a generic package like a lot of venues and enjoyed creating just what we wanted for our day.
We were particularly impressed on the day by how smoothly everything ran and how efficient the events team was. They made special arrangements to accommodate our extensive list of dietary and allergy requests, everyone was catered for correctly and all allergies were double-checked on the day.
The food was lovely, the team was so friendly and approachable and we felt it was very good value for money. We wouldn't hesitate to recommend this venue and agree with the glowing reviews we had heard before booking.We had a magical wedding day at Puckrup Hall. It's a great venue for large parties as everyone can stay at the adjoining hotel. It was lovely to have The Old Manor House part of the hotel to ourselves for the day, especially having use of the outdoor space for our drinks reception in the sun.
We did a lot of things for the wedding ourselves such as flowers and decorations and the team was super helpful with setting up and dressing the room. We were so happy with the execution and impressed with the attention to detail and care taken with all aspects of the day.
The wedding coordinators couldn't do enough for us in the planning stage and nothing was too much trouble.
We were pleased not to be tied into a generic package like a lot of venues and enjoyed creating just what we wanted for our day.
We were particularly impressed on the day by how smoothly everything ran and how efficient the events team was. They made special arrangements to accommodate our extensive list of dietary and allergy requests, everyone was catered for correctly and all allergies were double-checked on the day.
The food was lovely, the team was so friendly and approachable and we felt it was very good value for money. We wouldn't hesitate to recommend this venue and agree with the glowing reviews we had heard before booking. -
Quality of the service
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Jan B. Sent on 16/06/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely smaller wedding
As our wedding was fairly small we hired the Regency Suite which had adjoining rooms. We had plenty of space to dance and an area for people who wanted to sit and chat. The day was wonderful, we were looked after so well. The food was amazing and dietary needs were catered for. We used the beautiful garden for our photos and the children loved running around safely. The rooms were turned around quickly from ceremonial room to banquet room and evening dance room. Our bridal bedroom was immaculate and the breakfast was delicious. We had a swim the next day. The standards exceeded our expectations.As our wedding was fairly small we hired the Regency Suite which had adjoining rooms. We had plenty of space to dance and an area for people who wanted to sit and chat. The day was wonderful, we were looked after so well. The food was amazing and dietary needs were catered for. We used the beautiful garden for our photos and the children loved running around safely. The rooms were turned around quickly from ceremonial room to banquet room and evening dance room. Our bridal bedroom was immaculate and the breakfast was delicious. We had a swim the next day. The standards exceeded our expectations.Hilton Puckrup Hall Hotel & Golf Course, Tewkesbury's reply:
Thank you so much for your review Jan!
It was an absolute pleasure planning your special day with you and we wish you all the best for the future, from everyone at Puckrup. -
Quality of the service
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Pat Sent on 09/01/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had an absolutely superb wedding
We had an absolutely superb wedding day thank you very much. Everything came together as planned, and even Mother Nature was kind to us as we were bathed in lovely warm sunshine.
We cannot thank you enough for your significant contribution in overseeing our arrangements and ensuring that our wishes were met and every detail was attended to as requested.
Right through from our initial visit to view the premises until the actual big day itself, the input and support of the whole Puckrup team, overseen by you as our co-ordinator, was faultless.
A superb location, a professional and attentive team and exceptional value for money.
Thank you for making our day so special and please pass on our thanks to all who helped us in any way, including the catering and gardening teams.
You are all a real asset to Puckrup and to Hilton Hotels in generalWe had an absolutely superb wedding day thank you very much. Everything came together as planned, and even Mother Nature was kind to us as we were bathed in lovely warm sunshine.
We cannot thank you enough for your significant contribution in overseeing our arrangements and ensuring that our wishes were met and every detail was attended to as requested.
Right through from our initial visit to view the premises until the actual big day itself, the input and support of the whole Puckrup team, overseen by you as our co-ordinator, was faultless.
A superb location, a professional and attentive team and exceptional value for money.
Thank you for making our day so special and please pass on our thanks to all who helped us in any way, including the catering and gardening teams.
You are all a real asset to Puckrup and to Hilton Hotels in general -
Quality of the service
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Dawn Sent on 09/01/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was absolutely spot on.
Corinna and I would like to say a big thank you to you and all the Staff involved with our wedding on Saturday 27th July.
We had a truly amazing day and could not have wished for a better venue.
Everything was absolutely spot on.
The room decorations were beautiful, the food was delicious, the whole package was perfect.
Please give our grateful thanks to all staff.Corinna and I would like to say a big thank you to you and all the Staff involved with our wedding on Saturday 27th July.
We had a truly amazing day and could not have wished for a better venue.
Everything was absolutely spot on.
The room decorations were beautiful, the food was delicious, the whole package was perfect.
Please give our grateful thanks to all staff. -
Quality of the service
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Anonymous Sent on 09/01/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We just wanted to say a massive thank you
We just wanted to say a massive thank you in particular to you and Zajee but also to the other staff at puckrup for making our wedding day the day of our dreams. From our very first day meeting with you to the day after the wedding all of the team at puckrup have been helpful friendly and professional.
I think on the day there were a few nightmare guests who decided that they were suddenly vegetarian (should have responded to this in the invite) but this wasn’t an issue Zajee and the team just took it in their stride and dealt with it.
The food was incredible, we both said after our tasting session that we didn’t expect the beef to be as good on the day as it was then, we were proven wrong it was melt in the mouth and delicious! Neither of us sampled the fish and chips as were too busy milling around and still full from the wedding breakfast but we have received some lovely comments about the service and the quality.
Overall we just loved it and were overwhelmed with your service and the whole day, I know I was getting a little worried about timings and James was fretting about his speech, but that was to be expected due to our late church service.
We couldn’t recommend you all enough so thank you again for making our wedding day happenWe just wanted to say a massive thank you in particular to you and Zajee but also to the other staff at puckrup for making our wedding day the day of our dreams. From our very first day meeting with you to the day after the wedding all of the team at puckrup have been helpful friendly and professional.
I think on the day there were a few nightmare guests who decided that they were suddenly vegetarian (should have responded to this in the invite) but this wasn’t an issue Zajee and the team just took it in their stride and dealt with it.
The food was incredible, we both said after our tasting session that we didn’t expect the beef to be as good on the day as it was then, we were proven wrong it was melt in the mouth and delicious! Neither of us sampled the fish and chips as were too busy milling around and still full from the wedding breakfast but we have received some lovely comments about the service and the quality.
Overall we just loved it and were overwhelmed with your service and the whole day, I know I was getting a little worried about timings and James was fretting about his speech, but that was to be expected due to our late church service.
We couldn’t recommend you all enough so thank you again for making our wedding day happen -
Quality of the service
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Anonymous Sent on 09/01/20205 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was genuinely the best day of my life
I am sure you have heard this loads of times, but this was genuinely the best day of my life and I'm sure that I speak for Lorraine when I say that Hilton Puckrup were excellent, but more than that yourself and Sarj were absolutely first class.
Thank you both and please extend out joint thanks to ALL the staff, who performed so professionally at all times.
Very kind regards to you all.I am sure you have heard this loads of times, but this was genuinely the best day of my life and I'm sure that I speak for Lorraine when I say that Hilton Puckrup were excellent, but more than that yourself and Sarj were absolutely first class.
Thank you both and please extend out joint thanks to ALL the staff, who performed so professionally at all times.
Very kind regards to you all. -
Quality of the service
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