Holiday Inn Chester West Reviews
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5.0 Fantastic
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20 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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Charlotte Sent on 03/09/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Thanks to the team for making our day so special
We had our wedding at the hotel on 31st August and it was perfect. From planning it all with Maddie to the dedication of Nia and the team on the day it was amazing. Nothing was too much trouble and it all ran smoothly. Our guests were extremely happy with their rooms and the food was gorgeous. Thanks to the whole team for making our day so special.We had our wedding at the hotel on 31st August and it was perfect. From planning it all with Maddie to the dedication of Nia and the team on the day it was amazing. Nothing was too much trouble and it all ran smoothly. Our guests were extremely happy with their rooms and the food was gorgeous. Thanks to the whole team for making our day so special.Holiday Inn Chester West's reply:
Thank you so much for your lovely recommendation Charlotte. Many congratulations to you - Mr & Mrs Blythin and all the very best for the future. It was a pleasure to plan your wedding day with you and we would love to see some pictures! -
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Ashley Sent on 03/09/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most amazing day ever
We got married here on August 24th and it was the most amazing day ever. Maddie on the run up to the wedding was so helpful and looked after us very well and Becky on the actual day was just amazing she kept the day flowing nicely and everything that she did to help our day be perfect was done without question. The food was beautiful and they accommodated everyone's needs. Would highly recommend and again thankyou very much for making our wedding day so special. Chris and Ashley Tompkins xxWe got married here on August 24th and it was the most amazing day ever. Maddie on the run up to the wedding was so helpful and looked after us very well and Becky on the actual day was just amazing she kept the day flowing nicely and everything that she did to help our day be perfect was done without question. The food was beautiful and they accommodated everyone's needs. Would highly recommend and again thankyou very much for making our wedding day so special. Chris and Ashley Tompkins xxHoliday Inn Chester West's reply:
Good morning Mr & Mrs Tompkins!
Thank you for your kind review, card and for leaving us the bottom tier of your cake - all the staff enjoyed it very much. We are delighted that you were well looked after and we wish you all the best for your future together.
We look forward to welcoming you back to the hotel in the near future. Thank you for choosing the Holiday Inn A55 Chester West for your wedding day. -
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Lisa Sent on 30/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was absolutely perfect
Everything was absolutely perfect and we are so grateful to yourself and the team for ensuring that our reception went perfectly. We had so many compliments with regards to the function room and the food - and of course I loved the Vol au Vents, sadly I had to share.
The little cinema went down a storm also, something I'm sure our guests will remember fondly. The guests who stayed over all had a very comfortable experience with again lots of compliments on the breakfast.
We will absolutely be recommending you and your team to anyone who might be looking for an event venue in the future.Everything was absolutely perfect and we are so grateful to yourself and the team for ensuring that our reception went perfectly. We had so many compliments with regards to the function room and the food - and of course I loved the Vol au Vents, sadly I had to share.
The little cinema went down a storm also, something I'm sure our guests will remember fondly. The guests who stayed over all had a very comfortable experience with again lots of compliments on the breakfast.
We will absolutely be recommending you and your team to anyone who might be looking for an event venue in the future. -
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Marie Sent on 28/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fabulous day
My son Matt had his Wedding here 24 August it was a fabulous day and the food was lovely, thank you to all the staff who did a wonderful job of making the whole event a wonderful occasionMy son Matt had his Wedding here 24 August it was a fabulous day and the food was lovely, thank you to all the staff who did a wonderful job of making the whole event a wonderful occasion -
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Amy Sent on 28/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Thank you so much for making our day so wonderful
Me and my husband got married here on the 25/8/18. It was perfect. Maddie was so good in the run up to the wedding she answered any questions I had. On the day nia kept me upto date with everything that was happening. The food was lovely too. Thank you so much for making our day so wonderful ????Me and my husband got married here on the 25/8/18. It was perfect. Maddie was so good in the run up to the wedding she answered any questions I had. On the day nia kept me upto date with everything that was happening. The food was lovely too. Thank you so much for making our day so wonderful ???? -
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Chris Sent on 24/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was taken care of
Had our wedding here, the whole day was perfect. The staff we're all friendly and welcoming. Everything was taken care of by them, handed everything over to them and they got the room set up beautifully.
Such a relaxed day, many thanks to Emma, Rachel, Pat and all the other staff that helped us throughout the whole day!
Rooms were beautiful and all the food for the day was set to perfection, couldn't of asked for more from them.
Fully recommend them to anyone looking for a wedding venue.Had our wedding here, the whole day was perfect. The staff we're all friendly and welcoming. Everything was taken care of by them, handed everything over to them and they got the room set up beautifully.
Such a relaxed day, many thanks to Emma, Rachel, Pat and all the other staff that helped us throughout the whole day!
Rooms were beautiful and all the food for the day was set to perfection, couldn't of asked for more from them.
Fully recommend them to anyone looking for a wedding venue.Holiday Inn Chester West's reply:
Thank you for the lovely review and also a BIG thank you for letting us share your special day with you, it was a pleasure to have worked with you to help make your day perfect.
We look forward to seeing you again in the future,
Congratulations again Mr & Mrs Williams ??
Take care, -
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Linda Sent on 24/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding team were extra fabulous
We got married here 6/5/17 and couldnt have asked for a better day. All the staff were fabulous. The wedding team, rachel, pat, maddie and sharon were extra fabulous. The food was amazing and tge whole atmosphere made our day go without any problems. Highly recommendedWe got married here 6/5/17 and couldnt have asked for a better day. All the staff were fabulous. The wedding team, rachel, pat, maddie and sharon were extra fabulous. The food was amazing and tge whole atmosphere made our day go without any problems. Highly recommendedHoliday Inn Chester West's reply:
Thank you for your lovely comments Linda & Mike Woodward and also for the very kind private message too.
Please allow me once again to thank you for letting us be apart of your special day and offer my personal congratulations to you both.
Enjoy your honeymoon, we will hopefully see you again soon,
Take care,
Rachel
Conference & Event Desk -
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Dawn Sent on 24/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All guest said it was the best wedding
We had our wedding here 27th May 2017 the day was perfect couldn't have asked for better day. The staff were great so helpful everything went well food was great all our guest commented on nice it was. The venue was beautiful couldn't fault a thing thing . All guest said it was the best wedding they have been too, thank you for making our day specialWe had our wedding here 27th May 2017 the day was perfect couldn't have asked for better day. The staff were great so helpful everything went well food was great all our guest commented on nice it was. The venue was beautiful couldn't fault a thing thing . All guest said it was the best wedding they have been too, thank you for making our day specialHoliday Inn Chester West's reply:
Thank you for your kind words Dawn.
It was a pleasure to meet you and help you plan your big day, and I am so happy we could make it perfect for you.
Congratulations again to you and Andrew. Mr & Mrs Edwards. ??
Take care, -
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Lisa Sent on 24/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
he day was amazing and far exceeded my expectation
Had our wedding here on 8th July 2017. The day was amazing and far exceeded my expectations. The staff,especially Maddie and Pat were better than brilliant. They both went the mile and can't thank them enough. The room looked amazing, so impressed, the food was lovely. Everybody was well looked after and made comment how lovely everything was. We had breakfast the following morning and again the staff were good and looked after us.Had our wedding here on 8th July 2017. The day was amazing and far exceeded my expectations. The staff,especially Maddie and Pat were better than brilliant. They both went the mile and can't thank them enough. The room looked amazing, so impressed, the food was lovely. Everybody was well looked after and made comment how lovely everything was. We had breakfast the following morning and again the staff were good and looked after us. -
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Denise Sent on 24/08/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Staff were great
Thank you so much my son and his wife held there do at holiday inn could not fault it room looked amazing food was hot and really enjoyable staff were great nothing was too much trouble for them rooms were cleanThank you so much my son and his wife held there do at holiday inn could not fault it room looked amazing food was hot and really enjoyable staff were great nothing was too much trouble for them rooms were clean -
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