Holiday Inn Milton Keynes - East M1, Jct. 14 Reviews

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  Philip M. Sent on 18/08/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Absolutely fantastic from start to finish

  They took out all the stress from wedding planning and was excellent from start to finish very professional and made our day and dreams come true

  They took out all the stress from wedding planning and was excellent from start to finish very professional and made our day and dreams come true
• Natalie Sent on 04/11/2024
  1.4 out of 5 rating

  1.4
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    1.0
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    1.0
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    3.0 out of 5 rating
    3.0
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    1.0

  Poor communication before we even started!

  We had such a bad experience during our search for a venue with this hotel, it completely put us off! Poor communication, phone and emails calls not returned made us question if they could provide us with a service if we booked our wedding with them. It took us a week to get a show round which was with the facilities manager and no one from the events team was there.
  
  The venue itself is lovely with great areas for photographs but we lost all trust during that first interaction to progress and take it further.

  We had such a bad experience during our search for a venue with this hotel, it completely put us off! Poor communication, phone and emails calls not returned made us question if they could provide us with a service if we booked our wedding with them. It took us a week to get a show round which was with the facilities manager and no one from the events team was there.
  
  The venue itself is lovely with great areas for photographs but we lost all trust during that first interaction to progress and take it further.

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Good afternoon Natalie,
  
  Thank you for your feedback on your experience. We are really sorry to learn that you did not have a great first impression of the service you received. We do have appointment availability with team members who will be able to help with your queries and questions however we understand that sometimes couples are unable to do these times. In order to show you the venue, this may mean that we would need to book you in with another team member. I know that you were keen to have an appointment based on your schedules and whilst we were trying to arrange an appointment for you, we could only offer a showround with a team member that would not ordinarily do wedding appointments. Following this, we would of course loved to have discussed your plans further and worked with your build your dream day. I am sorry that we were not the venue for you and we wish you all the best for your wedding plans.
  
  Holiday Inn Milton Keynes East Weddings and Events Team.
• Ria K. Sent on 05/09/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Perfect day

  Our day was absolutely perfect. The team accommodated every small request we had. Guests are still complimenting the food six months later. The venue itself is absolutely beautiful. We went with the Lovett Suite which we felt was more classic and attractive. Photographs outside the venue look amazing. The staff went above and beyond to make sure the day was perfect. Jess and Millie made sure everything went smoothly and Sasha, who was new, even helped to sew me into my dress when the zip got stuck. It was great value and we lowered costs even more by providing our own wine and champagne. Can't recommend this venue enough.

  Our day was absolutely perfect. The team accommodated every small request we had. Guests are still complimenting the food six months later. The venue itself is absolutely beautiful. We went with the Lovett Suite which we felt was more classic and attractive. Photographs outside the venue look amazing. The staff went above and beyond to make sure the day was perfect. Jess and Millie made sure everything went smoothly and Sasha, who was new, even helped to sew me into my dress when the zip got stuck. It was great value and we lowered costs even more by providing our own wine and champagne. Can't recommend this venue enough.

  • +6 Photos
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• Jessie H. Sent on 04/04/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Perfect wedding day

  This venue and staff were amazing on our wedding day. They could not have done more for us and ensured it was perfect!

  This venue and staff were amazing on our wedding day. They could not have done more for us and ensured it was perfect!

  • +15 Photos

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Hi Jessie
  
  Thank you so much for your lovely review and it is so wonderful to see the beautiful pictures from your special day! We wish you and Robert all the very best for your future!
  
  Kind regards
  The Weddings Team @ HI Milton Keynes East
• Caroline Sent on 05/01/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  December 2022

  I cannot fault the hotel team. Its a shame booings are done via a centralised team but don't let that service deter you from the on-site team. No request was too difficult for them to accommodate. Would 100% recommend holding any event here but for my winter wedding it was perfect. Also , the upsell of their suppliers is totally worthwhile. They work brilliantly together.

  I cannot fault the hotel team. Its a shame booings are done via a centralised team but don't let that service deter you from the on-site team. No request was too difficult for them to accommodate. Would 100% recommend holding any event here but for my winter wedding it was perfect. Also , the upsell of their suppliers is totally worthwhile. They work brilliantly together.

  • +2 Photos

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Hi Caroline
  
  Thank you for your review and we are so pleased to hear everything went well on your magical day. We wish yourself and James all the very best for the future!
  
  Kind regards
  The Weddings Team @ HI Milton Keynes East
• Luke H. Sent on 14/12/2022
  5 out of 5 rating

  5.0
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    5.0
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  Absolutely brilliant

  Brilliant venue and our wedding organiser millie was excellent helping us all the way

  Brilliant venue and our wedding organiser millie was excellent helping us all the way

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Hi Luke
  
  Thank you sharing your positive feedback with us. It was a pleasure hosting your special wedding day at our venue and we are so pleased to hear you had a fabulous experience!
• Samantha Sent on 09/11/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing wedding

  Thank you for making my day amazing, couldn’t have done it better myself. Amazing team!

  Thank you for making my day amazing, couldn’t have done it better myself. Amazing team!

  • +9 Photos

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Hi Samantha
  
  Thank you for sharing your beautiful pictures with us from your magical day. It was a pleasure hosting this for you and we wish you all the very best for yours and Nana's future.
  
  Best wishes,
  The team at Holiday Inn Milton Keynes East
• Irina G. Sent on 06/10/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  Amazing service

  That was amazing service. The venue replied always very quickly. Everyone was friendly, professional and just very nice. Amazing value for money. I have to admit the venue and service exceeded our expectations. Mind you, we weren't very fussy and just wanted to focus on having a nice day without obsessing over the details. Having said that, the venue looked amazing, nothing looked like a compromise and the food was great. We had the Platinum package, recalculated for our number of guests and we can't recommend highly enough. Everything was taken care of - DJ, food and room decoration were included in the package, the price was perfect. We felt we actually got way more than we payed for.
  Location of the hotel is great as well and it is a very cute little hotel.
  Overall, great experience, no hesitation to recommend!

  That was amazing service. The venue replied always very quickly. Everyone was friendly, professional and just very nice. Amazing value for money. I have to admit the venue and service exceeded our expectations. Mind you, we weren't very fussy and just wanted to focus on having a nice day without obsessing over the details. Having said that, the venue looked amazing, nothing looked like a compromise and the food was great. We had the Platinum package, recalculated for our number of guests and we can't recommend highly enough. Everything was taken care of - DJ, food and room decoration were included in the package, the price was perfect. We felt we actually got way more than we payed for.
  Location of the hotel is great as well and it is a very cute little hotel.
  Overall, great experience, no hesitation to recommend!

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Hi Irina,
  
  Thank you for taking the time to share your amazing experience with us, it was a pleasure to be able to host this special day for you and your family.
  
  We wish you all the very best!
  
  The team at Holiday Inn Milton Keynes East
• Geoff S. Sent on 02/06/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Great organisation, great staff and great venue

  Our wedding was a super experience. The event was well organised, the staff were experienced, professional and always available. The venue was superb and ideally set up.
  Only one minor thing which let it down was the free drink token system was poorly managed and I would do that differently with hind sight but still worth the 5 stars and would recommend anyone to use this venue for their wedding.

  Our wedding was a super experience. The event was well organised, the staff were experienced, professional and always available. The venue was superb and ideally set up.
  Only one minor thing which let it down was the free drink token system was poorly managed and I would do that differently with hind sight but still worth the 5 stars and would recommend anyone to use this venue for their wedding.

  Holiday Inn Milton Keynes - East M1, Jct. 14's reply:

  Hi Geoff
  
  We are so pleased to read such positive feedback, we are so happy we were able to make your day just as special as it deserved to be. The team at Holiday Inn Milton Keynes East wish you all the very best for the future!
• Leanne Sent on 22/05/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Wedding May 11th 2019 - Outstanding venue !

  Our story started when the venue we originally booked in 2017 for our 11th May Wedding cancelled on us 5 weeks before our wedding ! PANIC ! Thanks to the power of Facebook we found this amazing venue and our new path to happiness began. Jessica could not be any more helpful when she found out our story, so supportive and calm, I couldn't believe they had availability on the same day (11th) and the new registrars also had a slot for us. IT WAS FATE ! By the time we met Jessica at Holiday Inn MK East it was around 4 weeks until our big day, nothing was too much trouble and everything went so smoothly from start to finish with the new preparations. I didn't have to worry about anything at all. Our big day arrived and we were then looked after by Shadonna and the team... I had no worries about anything ! the day went like a heavenly dream and we was looked after from start to finish. We can't think of words powerful enough to thank them for such a special day,
  In the end we was so thankful the original venue cancelled on us, we had the wedding of our dreams at this venue. Thank you Holiday Inn MK East and all of the team that looked after us, special thanks to Jessica and Shadonna, we will never forget everything you did for us. x

  Our story started when the venue we originally booked in 2017 for our 11th May Wedding cancelled on us 5 weeks before our wedding ! PANIC ! Thanks to the power of Facebook we found this amazing venue and our new path to happiness began. Jessica could not be any more helpful when she found out our story, so supportive and calm, I couldn't believe they had availability on the same day (11th) and the new registrars also had a slot for us. IT WAS FATE ! By the time we met Jessica at Holiday Inn MK East it was around 4 weeks until our big day, nothing was too much trouble and everything went so smoothly from start to finish with the new preparations. I didn't have to worry about anything at all. Our big day arrived and we were then looked after by Shadonna and the team... I had no worries about anything ! the day went like a heavenly dream and we was looked after from start to finish. We can't think of words powerful enough to thank them for such a special day,
  In the end we was so thankful the original venue cancelled on us, we had the wedding of our dreams at this venue. Thank you Holiday Inn MK East and all of the team that looked after us, special thanks to Jessica and Shadonna, we will never forget everything you did for us. x

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