Holiday Inn Runcorn Reviews
Reviews
We're all about trust. Our community relies on honest reviews to make your big decisions easier.
5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
22 reviews
100% recommend it
-
Quality of the service 5 out of 5 rating5.0
-
Response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value for money 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Badges
-
Featured
![Michael]()
Michael P. Sent on 14/07/20235 out of 5 rating5.0-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Our wedding day was perfect!
Our wedding day was just amazing! We've had loads of guests saying its the best wedding they've ever been to, that kind of says it all.
We were over the moon with everything, Beth and Angela are absolute stars, the staff were amazing, the food was amazing, the whole day was perfect. We can't thank you enough, we want to do it all again!
From booking our wedding through to the big day itself was a stress free experience, even when we made a couple of alterations to proceedings along the way, Angela & Beth were more than accomodating.
Thank you again, you really helped making our special day such an epic event.
Highly recommend Holiday Inn Runcorn.
Our wedding day was just amazing! We've had loads of guests saying its the best wedding they've ever been to, that kind of says it all.
We were over the moon with everything, Beth and Angela are absolute stars, the staff were amazing, the food was amazing, the whole day was perfect. We can't thank you enough, we want to do it all again!
From booking our wedding through to the big day itself was a stress free experience, even when we made a couple of alterations to proceedings along the way, Angela & Beth were more than accomodating.
Thank you again, you really helped making our special day such an epic event.
Highly recommend Holiday Inn Runcorn.
Holiday Inn Runcorn's reply:
Thank you for such lovely comments Mick! We had an absolute blast with you, and we can't wait to watch your love thrive in your marriage!
Beth :) -
Quality of the service
-
Lauren J. Sent on 19/09/20245 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Wedding 14/09/24
In the opinion of myself and Lauren, the whole day, venue, staff and everything inbetween was everything we could have ever dreamed of, the vendors we hired were all fantastic. Angela and Rebecca were the 2 names I remembered who stood out and made everything absolutely perfect. The only downside to the whole day was our guests all mentioned that they all paid different prices for virtually the same rooms with one guest paying nearly £250 for 1 room for 2 nights whereas another guest only paid roughly £150 for 1 room for 2 nights. Some guests fed back that rooms were not the best with the sofa beds being broken, there not being enough room for 3 people in a “family room”. None of this was a problem for Lauren and I but just minor faults fed back from guests.In the opinion of myself and Lauren, the whole day, venue, staff and everything inbetween was everything we could have ever dreamed of, the vendors we hired were all fantastic. Angela and Rebecca were the 2 names I remembered who stood out and made everything absolutely perfect. The only downside to the whole day was our guests all mentioned that they all paid different prices for virtually the same rooms with one guest paying nearly £250 for 1 room for 2 nights whereas another guest only paid roughly £150 for 1 room for 2 nights. Some guests fed back that rooms were not the best with the sofa beds being broken, there not being enough room for 3 people in a “family room”. None of this was a problem for Lauren and I but just minor faults fed back from guests. -
Quality of the service
-
Valerie Sent on 30/03/20235 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Our Perfect Wedding Day ❤️
From the day we booked our wedding with the Holiday Inn, Runcorn, everything was handled professionally and with world class customer service.
On the day, we felt everything ran so smoothly and we really appreciated the care and attention we received from every member of staff in the whole hotel.
The organisation of our day was impeccable.
Thank you so much to Angela and the whole team for making us feel so special and for taking care of the whole day. Excellent service, immaculate rooms, fabulous food, perfect function rooms - what a day to remember! xFrom the day we booked our wedding with the Holiday Inn, Runcorn, everything was handled professionally and with world class customer service.
On the day, we felt everything ran so smoothly and we really appreciated the care and attention we received from every member of staff in the whole hotel.
The organisation of our day was impeccable.
Thank you so much to Angela and the whole team for making us feel so special and for taking care of the whole day. Excellent service, immaculate rooms, fabulous food, perfect function rooms - what a day to remember! x -
Quality of the service
-
Val Sent on 01/02/20195 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
My husband and I would just like to formally thank everyone at the Holiday Inn, Runcorn.
Karen, your service from us visiting for the first time, to our wedding was second to non. The planning meetings and making sure everyone knew what we wanted. The staff couldn't do enough for us, on our day. If I could give you all 10 we would!
A special mention also to Pete on the day and Sam in the function bar! ?????
Thank you once again for supporting us on our special day.My husband and I would just like to formally thank everyone at the Holiday Inn, Runcorn.
Karen, your service from us visiting for the first time, to our wedding was second to non. The planning meetings and making sure everyone knew what we wanted. The staff couldn't do enough for us, on our day. If I could give you all 10 we would!
A special mention also to Pete on the day and Sam in the function bar! ?????
Thank you once again for supporting us on our special day. -
Quality of the service
-
Frances Sent on 10/08/20175 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Magical day
Me and my husband can't thank the staff and especially Andrea enough for all they did for us. Making sure our day ran smoothly and was everything we wanted it to be. Our day was truly magical and couldn't of gone any better. I would highly recommend the holiday inn runcorn to anyone who is planning a wedding, They're amazing.
PS Karen my mum Christine phipps said you can use her review as asked. xMe and my husband can't thank the staff and especially Andrea enough for all they did for us. Making sure our day ran smoothly and was everything we wanted it to be. Our day was truly magical and couldn't of gone any better. I would highly recommend the holiday inn runcorn to anyone who is planning a wedding, They're amazing.
PS Karen my mum Christine phipps said you can use her review as asked. xHoliday Inn Runcorn's reply:
Hi Frances,
What an amazing way for us to start a Friday!!
Thank you so much for your comments and we were thrilled to be part of your big day!
I bet you can guess what I am going to ask next....... please can we use your review? if it is easier to respond via email please do so to weddings@hiruncornhotel.co.uk
Once again, thanks so much for your kind comments and I will be sure to pass the review on to all of our team members.
Regards, Karen -
Quality of the service
-
Christine Sent on 10/08/20175 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Daughters wedding
My daughter got married at the holiday inn in July this year , I cannot praise Andrea and her staff enough. They all bent over backwards to make the day special the food was delicious , my daughter had made the table decorations herself and the staff had dressed the tables just how she wanted them . The staff were attentive friendly and cheerfull and shared our enjoyment of the day.
Thank you all so much.My daughter got married at the holiday inn in July this year , I cannot praise Andrea and her staff enough. They all bent over backwards to make the day special the food was delicious , my daughter had made the table decorations herself and the staff had dressed the tables just how she wanted them . The staff were attentive friendly and cheerfull and shared our enjoyment of the day.
Thank you all so much.Holiday Inn Runcorn's reply:
Hello Christine,
Thank you so much for your kind review.
We were absolutely delighted to be part of Frances & Scotts big day and we are so pleased that you all enjoyed yourselves.
Would it be possible that we can use such a great review on our testimonials page on our website?
I look forward to hearing from you.
Regards, Karen -
Quality of the service
-
Anonymous Sent on 25/05/20175 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Massive Thankyou!
Hi Karol
I just wanted to say a massive thank you to you and your team for the fantastic job you did for our wedding reception, myself, Chris and all our guests had an amazing time. Big thanks to Jason and David, there was an issue with the sweet cart as the lady never arrived but they created a wonderful display with the addition sweets that we brought so no one knew.
Once again thanks from us both for making our day just perfect!!!
Mr & Mrs Ellams x xHi Karol
I just wanted to say a massive thank you to you and your team for the fantastic job you did for our wedding reception, myself, Chris and all our guests had an amazing time. Big thanks to Jason and David, there was an issue with the sweet cart as the lady never arrived but they created a wonderful display with the addition sweets that we brought so no one knew.
Once again thanks from us both for making our day just perfect!!!
Mr & Mrs Ellams x x -
Quality of the service
-
Angela Sent on 04/05/20175 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Special Day
I just wanted to thank Andrea and all the staff at the hotel for making our day so special.I just wanted to thank Andrea and all the staff at the hotel for making our day so special. -
Quality of the service
-
Britt Sent on 16/06/20165 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Thank you
We would like to express our sincere thanks to Sally & Erin for all of your preparations exacting our plans for our Wedding event. Your support was invaluable, the food very good and staff excellent.We would like to express our sincere thanks to Sally & Erin for all of your preparations exacting our plans for our Wedding event. Your support was invaluable, the food very good and staff excellent. -
Quality of the service
-
Sue Sent on 16/06/20165 out of 5 rating5.0
-
Quality of the service 5.0 out of 5 rating5.0
-
Response time 5.0 out of 5 rating5.0
-
Professionalism 5.0 out of 5 rating5.0
-
Value for money 5.0 out of 5 rating5.0
-
Flexibility 5.0 out of 5 rating5.0
Excellent
Audrey, Sally and Erin are Excellent and very helpful in all our needs. With living in Spain they made organising very straight forward for usAudrey, Sally and Erin are Excellent and very helpful in all our needs. With living in Spain they made organising very straight forward for us -
Quality of the service
Did the reviews win you over?
Did the reviews win you over?