Holiday Inn Taunton Reviews

Reviews

Badges

• Kirstie M. Sent on 28/07/2024
  4.6 out of 5 rating

  4.6
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great team!

  The team were so helpful. They let us know as soon as the room was available so we could start setting up and were running around with jugs of water (for flowers) and hoovers!
  
  Only flaw was the central booking team - lots of confusion when I tried bulk booking rooms over the phone but again, the face to face team were amazing and sorted everything out!

  The team were so helpful. They let us know as soon as the room was available so we could start setting up and were running around with jugs of water (for flowers) and hoovers!
  
  Only flaw was the central booking team - lots of confusion when I tried bulk booking rooms over the phone but again, the face to face team were amazing and sorted everything out!
• Charlotte S. Sent on 22/03/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent service

  We were very impressed with the service that Vicki (the events manager) gave us. Nothing was too much trouble for her! Our guests commented on how delicious the food was and the whole day went very smoothly thanks to Vicki, Beth and the team. Highly recommend!

  We were very impressed with the service that Vicki (the events manager) gave us. Nothing was too much trouble for her! Our guests commented on how delicious the food was and the whole day went very smoothly thanks to Vicki, Beth and the team. Highly recommend!

  Holiday Inn Taunton's reply:

  Hi Charlotte!
  
  Thank you so much for your lovely words! It was wonderful to be able to help you and Elaine to have the best possible Big Day!! We look forward to hopefully welcoming you back in the future for a big anniversary party
• Donna Sent on 04/12/2017
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wedding Singers!!

  Thank you for an Amazing day. All of our guest were praising the staff. The whole day was flawless. We have have so many people saying how much fun it was. Thank you for everything you did for us!!
  
  Everyone at the holiday inn worked so hard to make it perfect and that's exactly what it was.

  Thank you for an Amazing day. All of our guest were praising the staff. The whole day was flawless. We have have so many people saying how much fun it was. Thank you for everything you did for us!!
  
  Everyone at the holiday inn worked so hard to make it perfect and that's exactly what it was.
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• Yona Sent on 20/06/2017
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  THANK you so much to all staff at the holiday inn. We had a wonderful day. A very special thank you to Vicky that went above and beyond for us
  
  What an amazing wedding day, beautiful weather, everything went as planned. My wife looked absolutely amazing. The dress was stunning, even I didn't look half bad. Managed to get through my speech although it wasn't easy. The food was great, photographs, disco and of course the service itself. An all round incredible day.

  THANK you so much to all staff at the holiday inn. We had a wonderful day. A very special thank you to Vicky that went above and beyond for us
  
  What an amazing wedding day, beautiful weather, everything went as planned. My wife looked absolutely amazing. The dress was stunning, even I didn't look half bad. Managed to get through my speech although it wasn't easy. The food was great, photographs, disco and of course the service itself. An all round incredible day.
• Kerri Sent on 20/04/2017
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Perfect

  Thank you so much Vicki - i?
  ??
  t was totally perfect , everything we wanted it to be , thank you so much for all your help .
  ?
  We loved every minute X X
  ?
  Sent from my iPad

  Thank you so much Vicki - i?
  ??
  t was totally perfect , everything we wanted it to be , thank you so much for all your help .
  ?
  We loved every minute X X
  ?
  Sent from my iPad
• Mel Sent on 13/04/2017
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Bolton & Hesketh Wedding

  Hello Julie, sorry I have not been able to respond but we have been away and I've not been able to access my emails,
  We would all like to say a massive thank you to you and all your staff for making Mel and Rob's wedding day truly memorable and wonderful .
  You all went above and beyond our expectations to make the day run smoothly and comfortable for all. Again, many thanks for everything. I will look at my account later for the points,
  Thank you again
  Trish, Mel and Rob

  Hello Julie, sorry I have not been able to respond but we have been away and I've not been able to access my emails,
  We would all like to say a massive thank you to you and all your staff for making Mel and Rob's wedding day truly memorable and wonderful .
  You all went above and beyond our expectations to make the day run smoothly and comfortable for all. Again, many thanks for everything. I will look at my account later for the points,
  Thank you again
  Trish, Mel and Rob
• Julie Sent on 12/07/2016
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wedding Day

  Had my wedding breakfast & reception at Holiday Inn Taunton on 18th June 2016. The whole day was amazing and all of my guests said it had a really relaxed feel to the day which is what we wanted. We arrived back to the venue about half hour earlier than expected due to a busy festival in town and even that did not faze the staff who made sure our arrival drinks were still served on arrival.
  Such a brilliant time all of my friends who traveled there on the day want to have an annual reunion at the hotel

  Had my wedding breakfast & reception at Holiday Inn Taunton on 18th June 2016. The whole day was amazing and all of my guests said it had a really relaxed feel to the day which is what we wanted. We arrived back to the venue about half hour earlier than expected due to a busy festival in town and even that did not faze the staff who made sure our arrival drinks were still served on arrival.
  Such a brilliant time all of my friends who traveled there on the day want to have an annual reunion at the hotel
• Joanne Sent on 24/02/2006
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  good evening

  fine evening, food excellent, helpful staff

  fine evening, food excellent, helpful staff
• Liam Sent on 24/02/2006
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  staff excellent

  staff excellent, good food

  staff excellent, good food
• Jenny Sent on 24/02/2006
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Enjoyed the band

  The band was good, good atmosphere

  The band was good, good atmosphere

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