Holiday Inn Washington Reviews

Holiday Inn Washington

Washington, Tyne & Wear

5.0 out of 5 rating, 36 reviews

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5.0 out of 5 rating

5.0 out of 5 rating

36 reviews

99% recommend it

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Quality of the service
5 out of 5 rating
Response time
5 out of 5 rating
Professionalism
4.9 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

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Kirsty T. Sent on 29/07/2024

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Kirsty Tilley

Amazing from beginning to end!!
I only stumpled across this venue by seeing their package deal. Which screamed a bargain, we had a more expensive venue booked & canceled. As the holiday in gave you so much more, I contacted sianne & straight away felt like this was for us. We attended meetings & immediately felt at ease & comfortable. She went through everything always keeping us in the loop, advised & helped us too. When the day was getting closer we then meet Chris who would be dealing with us on the day & honestly what a laugh that man is! You couldn’t be looked after by better people, the waiting staff everything were on the ball & ourselves & guests could want for nothing. When we arrived drinks were waiting & we were shown to our room which was just totally transformed to perfection. All little touches we asked for to honour my father in law they did it. It was just perfect!! The food was just amazing every guest commented on the flavours. Even one guest said they don’t like the soup before trying then ended up 4 bowls & asked for the recipe! Haha. The grounds looked beautiful fresh cut grass all clean ready for our pictures, the turn around was quick & easy which had guests never even known it was going on. The value of the rooms to for guests was brilliant they couldn’t believe it, breakfast was lovely & tasty. Also the little extras as we entered the room when we were married the card petals everything was perfect!! I’m honestly gutted it’s all over but I couldn’t recommend the team enough. I honestly think it is a diamond in the rough because it just honestly exceeds expectations & would highly recommend to anyone looking to book their future weddings do it! You will not be disappointed!

Amazing from beginning to end!!
I only stumpled across this venue by seeing their package deal. Which screamed a bargain, we had a more expensive venue booked & canceled. As the holiday in gave you so much more, I contacted sianne & straight away felt like this was for us. We attended meetings & immediately felt at ease & comfortable. She went through everything always keeping us in the loop, advised & helped us too. When the day was getting closer we then meet Chris who would be dealing with us on the day & honestly what a laugh that man is! You couldn’t be looked after by better people, the waiting staff everything were on the ball & ourselves & guests could want for nothing. When we arrived drinks were waiting & we were shown to our room which was just totally transformed to perfection. All little touches we asked for to honour my father in law they did it. It was just perfect!! The food was just amazing every guest commented on the flavours. Even one guest said they don’t like the soup before trying then ended up 4 bowls & asked for the recipe! Haha. The grounds looked beautiful fresh cut grass all clean ready for our pictures, the turn around was quick & easy which had guests never even known it was going on. The value of the rooms to for guests was brilliant they couldn’t believe it, breakfast was lovely & tasty. Also the little extras as we entered the room when we were married the card petals everything was perfect!! I’m honestly gutted it’s all over but I couldn’t recommend the team enough. I honestly think it is a diamond in the rough because it just honestly exceeds expectations & would highly recommend to anyone looking to book their future weddings do it! You will not be disappointed!
- +2 Photos
Holiday Inn Washington's reply:

Hi Kirsty & Stephen Tilley,
Thank you so much for your lovely feedback, we are delighted you all enjoyed your special day and hopefully we can welcome you back for your anniversary. Congratulations from us all at Holiday Inn Washington.
Heidi H. Sent on 09/10/2024

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The hall wedding 28.09.2024

What can I say but amazing from start of our planning to our big day fabulous in every aspect.
The venue was amazing took me through every step on the day to make sure all was OK.
The staff on the day were outstanding from the reception staff to the toastmaster all amazing and helped when ever needed.
The wedding planner sianne went above and beyond before the wedding to make it amazing in every way.
Over all I couldn't have asked for more.
Even left us a little present in our room on our wedding day.
Definitely recommend for anyone who wants a perfect wedding.

What can I say but amazing from start of our planning to our big day fabulous in every aspect.
The venue was amazing took me through every step on the day to make sure all was OK.
The staff on the day were outstanding from the reception staff to the toastmaster all amazing and helped when ever needed.
The wedding planner sianne went above and beyond before the wedding to make it amazing in every way.
Over all I couldn't have asked for more.
Even left us a little present in our room on our wedding day.
Definitely recommend for anyone who wants a perfect wedding.
Holiday Inn Washington's reply:

Hi Heidi & Stephen,
Thank you so much for your lovely feedback. We are delighted you all had a lovely day. A huge congratulations from us all at the Holiday Inn Washington.
- +4 Photos
Mrs D. Sent on 09/09/2024

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Brilliant day

Thank you for making our day amazing staff are brilliant very professional everything went perfect and all guests commented on how delicious the food was .nothing was a problem for the staff .if I could do it all again I would x

Thank you for making our day amazing staff are brilliant very professional everything went perfect and all guests commented on how delicious the food was .nothing was a problem for the staff .if I could do it all again I would x
Holiday Inn Washington's reply:

Hi Mr & Mrs Dawson,
Thank you for your lovely feedback, we will make sure they are passed onto the staff involved. A huge congratulations from us all at the Holiday Inn Washington.

Paul Sent on 20/08/2024

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Absolute perfection

I enquired at this venue for a price for a small bespoke wedding. In the end I booked a wedding in a box package. It was great value and had all the main elements we were looking for.

We could still adapt things which was really helpful. Staff have a really “can do” approach. In particularly, Sianne who really helped every step of the way. She understood that we wanted something simple, elegant but wasn’t going to cost the earth.

The day we planned together came together perfectly, with staff at the hotel absolutely striving for perfection and everything being just as it was planned.

I can’t recommend them enough. Sianne was really flexible and had a positive attitude to make everything work and it turned out amazing.

I enquired at this venue for a price for a small bespoke wedding. In the end I booked a wedding in a box package. It was great value and had all the main elements we were looking for.

We could still adapt things which was really helpful. Staff have a really “can do” approach. In particularly, Sianne who really helped every step of the way. She understood that we wanted something simple, elegant but wasn’t going to cost the earth.

The day we planned together came together perfectly, with staff at the hotel absolutely striving for perfection and everything being just as it was planned.

I can’t recommend them enough. Sianne was really flexible and had a positive attitude to make everything work and it turned out amazing.
Holiday Inn Washington's reply:

Hi Paul & Rufino
Thank you for taking the time to leave a review, we are so happy to hear you both had a lovely day, and will certainly pass your feedback onto the team involved. Congratulations to you both.
- +3 Photos
Megan O. Sent on 17/08/2024

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Wedding ceremony and Reception

Absolutely amazing! The staff were there for us through every step from planning to organising us on the big day. The venue was beautiful and staff decorated the room perfectly!

Absolutely amazing! The staff were there for us through every step from planning to organising us on the big day. The venue was beautiful and staff decorated the room perfectly!

Holiday Inn Washington's reply:

Hi Megan & Kieran
Thank you so much for your kind words, we are over the moon you both had a beautiful day and wish you all the best for the future.
Sarah S. Sent on 25/06/2024

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Mrs Sarah Claxton

Could not fault anything with the holiday Inn Washington form the moment we booked until the big day nothing was an issue for anyone. And all the staff are great definitely 5 star.

Could not fault anything with the holiday Inn Washington form the moment we booked until the big day nothing was an issue for anyone. And all the staff are great definitely 5 star.

Holiday Inn Washington's reply:

Hi Mr & Mrs Claxton
Thank you so much for your lovely message, we are delighted to hear you both enjoyed your day with us and wish you all the best for the future.
Russell S. Sent on 22/04/2024

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Fabulous wedding day, couldn't have been better

Brilliant from the start to finish Professional and friendly, nothing too much bother.
From the planning to the day itself, everything was arranged expertly and without any issues, everyone of our guests said how much they enjoyed the day. The service and staff were excellent.

Brilliant from the start to finish Professional and friendly, nothing too much bother.
From the planning to the day itself, everything was arranged expertly and without any issues, everyone of our guests said how much they enjoyed the day. The service and staff were excellent.
- +7 Photos
Holiday Inn Washington's reply:

Hi Mr & Mrs Smith,
Thank you for your lovely feedback, we are delighted you both had a lovely day and we have all enjoyed being apart of your special day! Congratulations from us all, we hope to welcome you back again soon.
Heather R. Sent on 09/04/2024

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Perfect wedding day

My daughter's wedding was held here on 6th April & I cannot recommend highly enough. The staff worked so hard & efficiently ensuring that the day ran smoothly from start to finish without any problems. They really couldn't have done more for us. The room was turned around quickly for each stage of the wedding & looked beautiful, the food was delicious & I'd just like to say a huge thankyou to all the staff for providing the perfect day for the new Mr & Mrs Cowan, their family and friends. Would highly recommend.

My daughter's wedding was held here on 6th April & I cannot recommend highly enough. The staff worked so hard & efficiently ensuring that the day ran smoothly from start to finish without any problems. They really couldn't have done more for us. The room was turned around quickly for each stage of the wedding & looked beautiful, the food was delicious & I'd just like to say a huge thankyou to all the staff for providing the perfect day for the new Mr & Mrs Cowan, their family and friends. Would highly recommend.
Holiday Inn Washington's reply:

Hi Heather,
Thank you so much for your lovely feedback, I will make sure to pass it onto the team involved on the day. We wish Carley & James best of luck for the future x
Michelle G. Sent on 14/01/2024

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Perfect venue

Just wanted to leave our review from our special day.
I cannot say a bad word about this venue.
It was perfect for us - on the doorstep and a great package! The package included so many extras which ticked so much off our to do list from the word go.
From our first meeting with Sianne you could tell she knew what she was doing. She looked after us and kept us up to date with regular meetings. Absolutely nothing was a bother - she responded quickly to emails and was just on the other end of the phone to help with all my questions and requests. She helped plan the perfect day.
The staff on the day were outstanding too - again nothing was too much trouble. The food was beautiful, the room looked amazing and everyone had a fabulous day (and night cos the rooms were a bargain)! Even the breakfast was lovely. They catered brilliantly for guests with dietary requirements too.
Our day went without a hitch and I’m so grateful to everyone who played a part. Special shout out to Sianne, Vikkesh and Oana 🥰
If you haven’t booked a venue add this to your list - it’s an absolute hidden gem. Thanks again for everything we had the best day!

Just wanted to leave our review from our special day.
I cannot say a bad word about this venue.
It was perfect for us - on the doorstep and a great package! The package included so many extras which ticked so much off our to do list from the word go.
From our first meeting with Sianne you could tell she knew what she was doing. She looked after us and kept us up to date with regular meetings. Absolutely nothing was a bother - she responded quickly to emails and was just on the other end of the phone to help with all my questions and requests. She helped plan the perfect day.
The staff on the day were outstanding too - again nothing was too much trouble. The food was beautiful, the room looked amazing and everyone had a fabulous day (and night cos the rooms were a bargain)! Even the breakfast was lovely. They catered brilliantly for guests with dietary requirements too.
Our day went without a hitch and I’m so grateful to everyone who played a part. Special shout out to Sianne, Vikkesh and Oana 🥰
If you haven’t booked a venue add this to your list - it’s an absolute hidden gem. Thanks again for everything we had the best day!
- +4 Photos
Holiday Inn Washington's reply:

Hi Michelle & Michael,
Thank you so much for your lovely comments, we are delighted to hear you enjoyed your special day and we hope you are both enjoying married life.

Congratulations again, From team Holiday Inn Washington
Eth B. Sent on 24/10/2023

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Friendly faces, courtesy and special touches.

From the moment we arrived at Holiday Inn, Washington we were made to feel very special by all of the staff. Friendly faces, courtesy and special touches were in abundance. Detailed planning by Sianne and Vikash ensured that the celebrations ran smoothly on the night and all guests commented on what a wonderful time they had. We were delighted by the treatment we were afforded and would heartily recommend the Holiday Inn to others planning an event.

From the moment we arrived at Holiday Inn, Washington we were made to feel very special by all of the staff. Friendly faces, courtesy and special touches were in abundance. Detailed planning by Sianne and Vikash ensured that the celebrations ran smoothly on the night and all guests commented on what a wonderful time they had. We were delighted by the treatment we were afforded and would heartily recommend the Holiday Inn to others planning an event.
- +3 Photos
Holiday Inn Washington's reply:

Hi Eth & Geoff,
We are delighted that your night went to plan and you all had a lovely evening. It's been a pleasure meeting you both and hopefully we can welcome you both back again.

Kindest regards
Sianne & Team