Macdonald Bath Spa Hotel Reviews
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5.0 Fantastic
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24 reviews
99% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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Jack R. Sent on 22/02/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Fantastic wedding reception venue
We had our wedding reception at the end of January with 25 guests and had the most amazing day ! Cat Johnson was our wedding planner and we cannot thank her enough for all her hard work organising our day - she is a star !
Beautiful venue, great food, lovely grounds, really good value for money as well and we highly recommend the MacDonald hotel !We had our wedding reception at the end of January with 25 guests and had the most amazing day ! Cat Johnson was our wedding planner and we cannot thank her enough for all her hard work organising our day - she is a star !
Beautiful venue, great food, lovely grounds, really good value for money as well and we highly recommend the MacDonald hotel !-
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Benjamin M. Sent on 10/01/20244.2 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
A great venue for a quality wedding reception
We recently used this venue for our wedding reception. The grounds were stunning and provided a sacred space in the middle of the hustle and bustle of the city centre, despite the hotel being close enough to the station that access is incredibly easy. There was a perfect amount of space for the numbers we had, 80 seated and 130 in the evening. It felt full but not crowded. As for the honeymoon suite, its the kind of room you see in movies or royal households. Absolutely stunning and a great treat to be thrown in with the package. The food was excellent and many commented on it in particular. The staff were professional, helpful and made sure everything ran smoothly. What impressed me the most, a guest caused some accidental damage to a furniture and they wrote it off at their own expense, when they could have charged us. Thanks Cat for a great experience. I'm so glad this hotel decided to start a renewed focus on wedding events recently, its a great find.We recently used this venue for our wedding reception. The grounds were stunning and provided a sacred space in the middle of the hustle and bustle of the city centre, despite the hotel being close enough to the station that access is incredibly easy. There was a perfect amount of space for the numbers we had, 80 seated and 130 in the evening. It felt full but not crowded. As for the honeymoon suite, its the kind of room you see in movies or royal households. Absolutely stunning and a great treat to be thrown in with the package. The food was excellent and many commented on it in particular. The staff were professional, helpful and made sure everything ran smoothly. What impressed me the most, a guest caused some accidental damage to a furniture and they wrote it off at their own expense, when they could have charged us. Thanks Cat for a great experience. I'm so glad this hotel decided to start a renewed focus on wedding events recently, its a great find.-
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Elanor R. Sent on 02/10/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Professional and personable from start to finish
Bath Spa Hotel delivered the wedding day of our dreams. From the very first contact point to the end of our big day the team at Bath Spa Hotel we friendly, professional, efficient and attentive.Bath Spa Hotel delivered the wedding day of our dreams. From the very first contact point to the end of our big day the team at Bath Spa Hotel we friendly, professional, efficient and attentive.Macdonald Bath Spa Hotel's reply:
Ellie, it was such a pleasure! Your special day felt perfect to all of us here, at Bath Spa Hotel. Please come back and visit us again soon! -
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Featured
Julian R. Sent on 10/08/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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A Story Book Wedding
Planning a wedding always has its challenges but doing so from a time zone five hours ahead (Atlanta & NYC in EST) only magnifies them. The team at The Macdonald House Bath Spa Hotel rose to meet those challenges every step of the way. We started a year out from our date with a FaceTime tour of the property and venues with Event Manager Benice Hampton. When we made our first visit to the property we met with Camy Mitchell to get some of the specifics in place and finalize pricing. Camy provided us with a go to list of vendors (Celebrant, D.J., Cake, Photographer) to connect with for our event.
We did Zoom call interviews and were really pleased with our final choices. About two months out from our Wedding Macdonald House added Cat Johnson to their team as a Wedding Specialist. Cat's detailed approach to the final planning stages was amazing. She managed last minute requests (rooms, meal selections, food allergies) seamlessly and insured that everything and everyone was in place for the Wedding Day. We had planned for an outdoor ceremony which involved special circular seating and floral arrangements in specific trees surrounding the ceremony. When Mother Nature intervened with heavy rains the morning of the Wedding, Cat implemented the back up plan she already had in place so that everything went seamlessly (even the floral arrangements were repositioned to the inside venues). We have had nothing but wonderful feedback from our friends and family who attended our wedding and The Macdonald House bath Spa Hotel has been front and center in that feedback. All of the staff from front desk to servers, bar tenders and Bell staff were absolutely Five Star. We very much look forward to return visits in our future England travels.
Planning a wedding always has its challenges but doing so from a time zone five hours ahead (Atlanta & NYC in EST) only magnifies them. The team at The Macdonald House Bath Spa Hotel rose to meet those challenges every step of the way. We started a year out from our date with a FaceTime tour of the property and venues with Event Manager Benice Hampton. When we made our first visit to the property we met with Camy Mitchell to get some of the specifics in place and finalize pricing. Camy provided us with a go to list of vendors (Celebrant, D.J., Cake, Photographer) to connect with for our event.
We did Zoom call interviews and were really pleased with our final choices. About two months out from our Wedding Macdonald House added Cat Johnson to their team as a Wedding Specialist. Cat's detailed approach to the final planning stages was amazing. She managed last minute requests (rooms, meal selections, food allergies) seamlessly and insured that everything and everyone was in place for the Wedding Day. We had planned for an outdoor ceremony which involved special circular seating and floral arrangements in specific trees surrounding the ceremony. When Mother Nature intervened with heavy rains the morning of the Wedding, Cat implemented the back up plan she already had in place so that everything went seamlessly (even the floral arrangements were repositioned to the inside venues). We have had nothing but wonderful feedback from our friends and family who attended our wedding and The Macdonald House bath Spa Hotel has been front and center in that feedback. All of the staff from front desk to servers, bar tenders and Bell staff were absolutely Five Star. We very much look forward to return visits in our future England travels.
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Anonymous Sent on 20/09/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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It was the best day of our Lives
We both just wanted to say thank you so much for everything on our wedding day. Everything was absolutely perfect. We keep thinking back to it all and it brings tears to our eyes!
Can you please pass on our huge thanks to every single member of staff who was involved on the day? It was seamless and all of our guests thought it was an amazing day.
It was the best day of our lives and you were all a massive part of that.We both just wanted to say thank you so much for everything on our wedding day. Everything was absolutely perfect. We keep thinking back to it all and it brings tears to our eyes!
Can you please pass on our huge thanks to every single member of staff who was involved on the day? It was seamless and all of our guests thought it was an amazing day.
It was the best day of our lives and you were all a massive part of that. -
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Shazia Sent on 24/05/20195 out of 5 rating
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Everything was perfect
Dear Lucy
Thank you for the good wishes.
We had a great time at the hotel and couldn't have asked for a better venue for Our Big Day. Everything went perfect, we can not thank you and your team enough.Dear Lucy
Thank you for the good wishes.
We had a great time at the hotel and couldn't have asked for a better venue for Our Big Day. Everything went perfect, we can not thank you and your team enough. -
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Daniel Sent on 24/05/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Our Wedding at the Bath Spa Hotel 12th Jan 2019
We are writing to thank all the staff of the Bathspa Hotel for our wedding reception last weekend. We were very pleases that the event flowed so well and our guests all said they felt well cared for.We are writing to thank all the staff of the Bathspa Hotel for our wedding reception last weekend. We were very pleases that the event flowed so well and our guests all said they felt well cared for. -
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Rosie Sent on 27/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Wedding night stay. Perfect hotel and staff!
We stayed at this hotel on the night of our wedding. From start to finish the hotel was perfect.The reception and concierge team were always on hand and more than happy to help. The room was fantastic with breathtaking views over the grounds when we woke up. We used the outdoor pool and then went to breakfast. Even though it was a busy Saturday morning the service and food was exceptional. We were wonderfully looked after by the hotel manager federico as we were by all of his staff. We can't wait to visit this hotel again when we have more time to enjoy all its wonderful facilities and it's great location in the centre of bath. Thank you to everybody at the hotel.We stayed at this hotel on the night of our wedding. From start to finish the hotel was perfect.The reception and concierge team were always on hand and more than happy to help. The room was fantastic with breathtaking views over the grounds when we woke up. We used the outdoor pool and then went to breakfast. Even though it was a busy Saturday morning the service and food was exceptional. We were wonderfully looked after by the hotel manager federico as we were by all of his staff. We can't wait to visit this hotel again when we have more time to enjoy all its wonderful facilities and it's great location in the centre of bath. Thank you to everybody at the hotel. -
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Frank Sent on 27/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Golden Wedding Day
It was our Golden Wedding day and we could not have been more pampered - even a bottle of champagne in our room. Staff went out of their way for us. Thanks to everyone for making our special day so "special" at a wonderful location.It was our Golden Wedding day and we could not have been more pampered - even a bottle of champagne in our room. Staff went out of their way for us. Thanks to everyone for making our special day so "special" at a wonderful location. -
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Sheryl Sent on 27/10/20175 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Wonderful Wedding Day
In late 2011, we booked the Wedding Package for the marriage of our daughter and her fiance which took place in July 2012. The Event Management Dept were all fantastic and guided us through the process, including the recommendation of local photographer, pianist and florist. The day itself was perfection. Everything was totally organised from the use of the Grange Suite for the bride and bridesmaids to get ready, the ceremony in the Vellore Room, the serving of drinks and canapes on the lawn to the wedding breakfast in the Avon Room. The meal was a triumph, the serving staff were great. We can't recommend the Macdonald Bath Spa Hotel wedding service highly enough. All the guests commented that the hotel and the grounds provided a gorgeous setting for a wedding. It was a wonderful wedding day and the sun shone......In late 2011, we booked the Wedding Package for the marriage of our daughter and her fiance which took place in July 2012. The Event Management Dept were all fantastic and guided us through the process, including the recommendation of local photographer, pianist and florist. The day itself was perfection. Everything was totally organised from the use of the Grange Suite for the bride and bridesmaids to get ready, the ceremony in the Vellore Room, the serving of drinks and canapes on the lawn to the wedding breakfast in the Avon Room. The meal was a triumph, the serving staff were great. We can't recommend the Macdonald Bath Spa Hotel wedding service highly enough. All the guests commented that the hotel and the grounds provided a gorgeous setting for a wedding. It was a wonderful wedding day and the sun shone...... -
Quality of the service
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