Mercure Exeter Rougemont Hotel Reviews

Reviews

Badges

• Lydia Sent on 11/04/2023
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Superb Wedding Reception at the Rougemont

  The team at Rougemont couldn't of done enough to make our wedding reception with them very special. The food was delicious, and the team catered for us and our guests superbly.
  The venue is also very reasonably priced with excellent packages which really do take the stress away from wedding planning. We had our reception in the Cavendish suite and it looked so beautiful. The rooms were lovely and the breakfast was great in the morning.

  The team at Rougemont couldn't of done enough to make our wedding reception with them very special. The food was delicious, and the team catered for us and our guests superbly.
  The venue is also very reasonably priced with excellent packages which really do take the stress away from wedding planning. We had our reception in the Cavendish suite and it looked so beautiful. The rooms were lovely and the breakfast was great in the morning.

  Mercure Exeter Rougemont Hotel's reply:

  Thank you so much for your kind words Lydia. It was our pleasure, we enjoyed every minute of planning, the lead up and the day of your wedding. You looked absolutely beautiful and we wish you and your new husband every bit of happiness for the future.
• Lyn Sent on 20/11/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Wonderful Wedding Day

  What a wonderful wedding day on Saturday, we cannot praise high enough, special thanks to Jess who worked tireless to make it so special, nothing was too much trouble, special thanks also to the Chef who also did a magnificent job...In fact everyone was amazing.

  What a wonderful wedding day on Saturday, we cannot praise high enough, special thanks to Jess who worked tireless to make it so special, nothing was too much trouble, special thanks also to the Chef who also did a magnificent job...In fact everyone was amazing.
• Hayley Sent on 14/05/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  A Massive Thank You

  We wanted to say a massive thank you to everyone involved in the planning and preparation for our wedding on New Year’s Eve 2018.
  From the very first meeting and initial booking the professional service was evident. Steph, the wedding co-ordinator was particularly helpful and ensured that all our ideas moved from plans to reality.
  We decided to hold the ceremony, wedding breakfast and evening reception all in the Cavendish ballroom and we were amazed how quickly the staff transformed the room to the next event. All of the small details that we had wanted were put into place and the room looked absolutely stunning. A big thank you to the outside companies, West Country Wedding Planner for the hire of the giant LOVE letters that lit up the room and to Sophie Astridge for the floral arrangements she added to the candelabras supplied by the hotel. The staircase at the centre of the hotel proved to be an amazing backdrop for our professional photographs by Helen Court Photography.
  With it being NYE everybody in our wedding party was up for a great day & evening, the food was great and the drinks package was tailored for our personal wishes.
  Between the wedding breakfast and the evening reception the use of the Nelson’s bar was a great success as it meant our guests could mingle and although a busy evening in the hotel, everything felt very private and personal.
  We would thoroughly recommend the Mercure Rougemont Hotel as a wedding venue as we had an absolutely amazing day and were made to feel very special by all the staff.

  We wanted to say a massive thank you to everyone involved in the planning and preparation for our wedding on New Year’s Eve 2018.
  From the very first meeting and initial booking the professional service was evident. Steph, the wedding co-ordinator was particularly helpful and ensured that all our ideas moved from plans to reality.
  We decided to hold the ceremony, wedding breakfast and evening reception all in the Cavendish ballroom and we were amazed how quickly the staff transformed the room to the next event. All of the small details that we had wanted were put into place and the room looked absolutely stunning. A big thank you to the outside companies, West Country Wedding Planner for the hire of the giant LOVE letters that lit up the room and to Sophie Astridge for the floral arrangements she added to the candelabras supplied by the hotel. The staircase at the centre of the hotel proved to be an amazing backdrop for our professional photographs by Helen Court Photography.
  With it being NYE everybody in our wedding party was up for a great day & evening, the food was great and the drinks package was tailored for our personal wishes.
  Between the wedding breakfast and the evening reception the use of the Nelson’s bar was a great success as it meant our guests could mingle and although a busy evening in the hotel, everything felt very private and personal.
  We would thoroughly recommend the Mercure Rougemont Hotel as a wedding venue as we had an absolutely amazing day and were made to feel very special by all the staff.
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• Louise Sent on 11/04/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  A Magical Wedding Day

  Thank you for making our Wedding Day magical.
  Thank you for making the planning and the run up to our big day as stress free as possible. Everything on the day was perfect and we are so grateful.
  Thank you,
  Louise and Allan

  Thank you for making our Wedding Day magical.
  Thank you for making the planning and the run up to our big day as stress free as possible. Everything on the day was perfect and we are so grateful.
  Thank you,
  Louise and Allan
• Racheal Sent on 11/04/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Our Amazing Wedding

  Dear Mercure Rougemont Staff
  I just wanted to drop you a quick line to thank you all so much for everything you did for our amazing wedding.
  The venue is so spectacular and catered for the British weather, as we had a lot of photos taken on the spectacular stair case. We were however, so lucky to have nice weather and was able to take advantage of the Northernhay grounds across the road.
  From the initial meeting, right the way through until the day, all staff were so attentive, professional & ensured our day ran so smoothly. The food was phenomenal, and all guests complimented us on the choice of menu. The drinks package was designed for us & exceeded all expectations.
  The day was the best day of our lives & you all contributed to that, we had a lot of guests staying on the night of the wedding & even down to ensuring we all had breakfast together was such a nice touch.
  As the bride I was made to feel the most important person there on the day & Mark my husband was blown away with the service you all provided, we could not fault anything at all.
  Thank you all from the bottom of our hearts for everything.
  With love & Best Wishes
  Mark & Racheal

  Dear Mercure Rougemont Staff
  I just wanted to drop you a quick line to thank you all so much for everything you did for our amazing wedding.
  The venue is so spectacular and catered for the British weather, as we had a lot of photos taken on the spectacular stair case. We were however, so lucky to have nice weather and was able to take advantage of the Northernhay grounds across the road.
  From the initial meeting, right the way through until the day, all staff were so attentive, professional & ensured our day ran so smoothly. The food was phenomenal, and all guests complimented us on the choice of menu. The drinks package was designed for us & exceeded all expectations.
  The day was the best day of our lives & you all contributed to that, we had a lot of guests staying on the night of the wedding & even down to ensuring we all had breakfast together was such a nice touch.
  As the bride I was made to feel the most important person there on the day & Mark my husband was blown away with the service you all provided, we could not fault anything at all.
  Thank you all from the bottom of our hearts for everything.
  With love & Best Wishes
  Mark & Racheal
• Hayley Sent on 11/04/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value for money
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Massive Thank You

  We wanted to say a massive thank you to everyone involved in the planning and preparation for our wedding on New Year’s Eve 2018.
  From the very first meeting and initial booking the professional service was evident. Steph, the wedding co-ordinator was particularly helpful and ensured that all our ideas moved from plans to reality.
  We decided to hold the ceremony, wedding breakfast and evening reception all in the Cavendish ballroom and we were amazed how quickly the staff transformed the room to the next event. All of the small details that we had wanted were put into place and the room looked absolutely stunning. The staircase at the centre of the hotel proved to be an amazing backdrop for our professional photographs.
  With it being NYE everybody in our wedding party was up for a great day & evening, the food was great and the drinks package was tailored for our personal wishes.
  Between the wedding breakfast and the evening reception the use of the Nelson’s bar was a great success as it meant our guests could mingle and although a busy evening in the hotel, everything felt very private and personal. The evening reception & disco was included in our original package and I think it’s safe to say that the dancefloor was never empty. Lots of sore feet and sore heads on New Year’s Day!!
  We would thoroughly recommend the Mercure Rougemont Hotel as a wedding venue as we had an absolutely amazing day and were made to feel very special by all the staff.

  We wanted to say a massive thank you to everyone involved in the planning and preparation for our wedding on New Year’s Eve 2018.
  From the very first meeting and initial booking the professional service was evident. Steph, the wedding co-ordinator was particularly helpful and ensured that all our ideas moved from plans to reality.
  We decided to hold the ceremony, wedding breakfast and evening reception all in the Cavendish ballroom and we were amazed how quickly the staff transformed the room to the next event. All of the small details that we had wanted were put into place and the room looked absolutely stunning. The staircase at the centre of the hotel proved to be an amazing backdrop for our professional photographs.
  With it being NYE everybody in our wedding party was up for a great day & evening, the food was great and the drinks package was tailored for our personal wishes.
  Between the wedding breakfast and the evening reception the use of the Nelson’s bar was a great success as it meant our guests could mingle and although a busy evening in the hotel, everything felt very private and personal. The evening reception & disco was included in our original package and I think it’s safe to say that the dancefloor was never empty. Lots of sore feet and sore heads on New Year’s Day!!
  We would thoroughly recommend the Mercure Rougemont Hotel as a wedding venue as we had an absolutely amazing day and were made to feel very special by all the staff.
• Mcarthy Sent on 11/05/2015
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Wedding Planning Thanks

  I just wanted to thank you for the great service you gave us for our wedding in April. Your care, flexibility, organisational skills, clear communication and understanding of what we wanted gave us exactly the kind of event we'd imagined. You always made yourself available for meetings with me and it was evident that you were keen to meet our needs from day one. Also, thanks for being so understanding when I had to postpone the original wedding date. The fact that the event ran smoothly meant that it was memorable for all the right reasons.
  
  Please also mention to the waiting staff on that day that they struck just the right note in being available for us whilst also giving us the space to relax. The food was also great.

  I just wanted to thank you for the great service you gave us for our wedding in April. Your care, flexibility, organisational skills, clear communication and understanding of what we wanted gave us exactly the kind of event we'd imagined. You always made yourself available for meetings with me and it was evident that you were keen to meet our needs from day one. Also, thanks for being so understanding when I had to postpone the original wedding date. The fact that the event ran smoothly meant that it was memorable for all the right reasons.
  
  Please also mention to the waiting staff on that day that they struck just the right note in being available for us whilst also giving us the space to relax. The food was also great.
• M. Sent on 06/10/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful

  We had a fantastic day and night it was everything we imagined and our wedding co-ordinator made everything so easy. Can't thank you all enough for helping with our special day.

  We had a fantastic day and night it was everything we imagined and our wedding co-ordinator made everything so easy. Can't thank you all enough for helping with our special day.
• Kat Sent on 06/10/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Excellent Staff

  Wanted to say a big thank you for all you did to make sure we had a great night. Your staff were very helpful and welcoming. We had a great time.

  Wanted to say a big thank you for all you did to make sure we had a great night. Your staff were very helpful and welcoming. We had a great time.
• Anonymous Sent on 06/10/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0

  18th Birthday Dinner

  Just a short note to thank all the staff at the hotel for a wonderful birthday dinner. Fantastic food and service and I had numerous excellent comments about food and service from my guests.

  Just a short note to thank all the staff at the hotel for a wonderful birthday dinner. Fantastic food and service and I had numerous excellent comments about food and service from my guests.

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