Mercure Haydock Hotel Reviews

Reviews

Badges

• Kirsty M. Sent on 28/10/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Most amazing wedding venue

  What can I say about the Mercure other than absolutely fantastic. I have never had such an amazing experience. From planning my day with Nicky, she never made anything seem like too much trouble, to the lovely James and Jodie working so hard to make my autumn dreams come true - I can only be eternally grateful. You've have made it fast so unforgettable. Abi who was with us from our initial tasting to the day was so friendly and went above& beyond to help us. The amazing service you receive is second to none. I would 10000% recommend.

  What can I say about the Mercure other than absolutely fantastic. I have never had such an amazing experience. From planning my day with Nicky, she never made anything seem like too much trouble, to the lovely James and Jodie working so hard to make my autumn dreams come true - I can only be eternally grateful. You've have made it fast so unforgettable. Abi who was with us from our initial tasting to the day was so friendly and went above& beyond to help us. The amazing service you receive is second to none. I would 10000% recommend.

  Mercure Haydock Hotel's reply:

  Thanks Kirsty. I'm happy that you had a wonderful day with us and that we fulfilled your dreams.
  Nothing was ever too much trouble and you were very organised. You all looked amazing on your special day.
  Enjoy your married life.
• Jessica T. Sent on 16/09/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Unforgettable day

  We had our wedding here on the 14.09.2024. Hannah and Nicola were amazing. They answered all my questions and queries quickly. They were invaluable on the days leading up to the wedding and even more so on the day of the wedding. I dropped off all of my centerpieces and decorations a few days before and they set the racecourse suite up perfectly relieving so much stress from me. On the day they were amazing. they helped to keep me calm ensuring that things ran smoothly and on time. Jodie was looking after us for the evening and did a fantastic job of introducing me and my husband and announcing the speeches she was essential to keeping us running on time. We also had a beautiful personal touch of having a first photo as husband and wife sneakily captured, edited, framed and left in our room for us with a beautiful note from Hannah and Jodie. We cannot thank the staff enough!

  We had our wedding here on the 14.09.2024. Hannah and Nicola were amazing. They answered all my questions and queries quickly. They were invaluable on the days leading up to the wedding and even more so on the day of the wedding. I dropped off all of my centerpieces and decorations a few days before and they set the racecourse suite up perfectly relieving so much stress from me. On the day they were amazing. they helped to keep me calm ensuring that things ran smoothly and on time. Jodie was looking after us for the evening and did a fantastic job of introducing me and my husband and announcing the speeches she was essential to keeping us running on time. We also had a beautiful personal touch of having a first photo as husband and wife sneakily captured, edited, framed and left in our room for us with a beautiful note from Hannah and Jodie. We cannot thank the staff enough!

  Mercure Haydock Hotel's reply:

  Thanks Jess for your lovely comments.
  It was a pleasure to help you to arrange your wedding and to host your wedding at our hotel.
  I'm glad it was a speacial day and that you had an amazing time with us.
  It's great that the team went above and beyond with a framed photo in your room, something to treasure!
• Caroline Sent on 05/07/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Thank You

  To Kathy, It has been a pleasure to come & see you to organise our party. You are amazing at what you do and such a lovely lady. Sending our love and best wishes and heaps of thanks Caroline & Dave

  To Kathy, It has been a pleasure to come & see you to organise our party. You are amazing at what you do and such a lovely lady. Sending our love and best wishes and heaps of thanks Caroline & Dave
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• Edward Sent on 05/07/2018
  5 out of 5 rating

  5.0
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    5.0
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  Thank You

  Dear Kathy,
  Many thanks for al your support during our wedding preparations. You and the hotel were amazing and did all you could to make our special day perfect. Thank you again, Best wishes from Edward & Best

  Dear Kathy,
  Many thanks for al your support during our wedding preparations. You and the hotel were amazing and did all you could to make our special day perfect. Thank you again, Best wishes from Edward & Best
• Barbara Sent on 05/07/2018
  5 out of 5 rating

  5.0
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    5.0

  Thank You

  To Kathy,
  We just want to say thank you for all you did for us to make our daughters Pam Smith 's wedding to Matthew Dootson extra special. Everything was perfect. Never having done it before, like most parents, you made everything o easy for us. We couldn't have wished for a better day. Thanks again - Barbara & John Smith

  To Kathy,
  We just want to say thank you for all you did for us to make our daughters Pam Smith 's wedding to Matthew Dootson extra special. Everything was perfect. Never having done it before, like most parents, you made everything o easy for us. We couldn't have wished for a better day. Thanks again - Barbara & John Smith
• Mike Sent on 05/07/2018
  5 out of 5 rating

  5.0
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    5.0
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  Thank You

  To Kathy,
  We cannot thank you enough for all you and your team did for us. Everything ran so smoothly and has been commented on by lots of our guests. You are simply amazing at what you do. Lots of love Mike & Abby Ritchie

  To Kathy,
  We cannot thank you enough for all you and your team did for us. Everything ran so smoothly and has been commented on by lots of our guests. You are simply amazing at what you do. Lots of love Mike & Abby Ritchie
• Kelly Sent on 05/07/2018
  5 out of 5 rating

  5.0
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  Thank You

  To Kathy,
  Thanks for being a total star and thank you so much for making our day so special, love Kelly & Lee Evans

  To Kathy,
  Thanks for being a total star and thank you so much for making our day so special, love Kelly & Lee Evans
• Keith Sent on 16/09/2015
  5 out of 5 rating

  5.0
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  Keith & Ken Wedding Reception

  Back home after having had our Wedding Reception in the marquee on Friday 28th August. We wish to thank all the staff for making sure that we ourselves, and all our guests had a wonderful time. The feedback from our family and friends has been very positive. The staff were very well organised all evening and made everything flow so smoothly. Our wedding co-ordinator (Kathryn) is an absolute star and we just love her to bits!! Special thanks to Kathryn for all she has done for us, above and beyond exceptional.
  
  The hotel is light, airy and modern with lovely gardens. All rooms more than met our needs and that of guests.
  
  As we live near by, we intend to visit on a regular basis and keep in contact with our new friends. Thank you so much for everything that was done

  Back home after having had our Wedding Reception in the marquee on Friday 28th August. We wish to thank all the staff for making sure that we ourselves, and all our guests had a wonderful time. The feedback from our family and friends has been very positive. The staff were very well organised all evening and made everything flow so smoothly. Our wedding co-ordinator (Kathryn) is an absolute star and we just love her to bits!! Special thanks to Kathryn for all she has done for us, above and beyond exceptional.
  
  The hotel is light, airy and modern with lovely gardens. All rooms more than met our needs and that of guests.
  
  As we live near by, we intend to visit on a regular basis and keep in contact with our new friends. Thank you so much for everything that was done
• Michael Sent on 16/09/2015
  5 out of 5 rating

  5.0
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  Hannah & Michael Burns Wedding

  well where do i begin, unbelievable wedding serive from kathy and all staff involved in making our wedding perfect, nothing was too much and all our guest had a fantastic time. staying the friday night and wedding the saturday made for a brilliant weekend for our 170 guests. would highly recomend the marquee for a wedding as it was a beautiful setting. food was brilliant and the day ran so smoothly.
  
  thanks to everyone
  
  Hannah & Michael Burns

  well where do i begin, unbelievable wedding serive from kathy and all staff involved in making our wedding perfect, nothing was too much and all our guest had a fantastic time. staying the friday night and wedding the saturday made for a brilliant weekend for our 170 guests. would highly recomend the marquee for a wedding as it was a beautiful setting. food was brilliant and the day ran so smoothly.
  
  thanks to everyone
  
  Hannah & Michael Burns
• Mark Sent on 16/09/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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  Mr & Mrs Smith Wedding

  After 2 years of planning and counting down we finally got married at the hotel and it was perfect from start to finish. My wife stayed over the night before in preparation with her bridesmaids and couldn't have been looked after more! Sara on reception made sure she had everything she needed and was the perfect hostess. Not only did she look after my soon to be wife but she was also a level head and a calming force in a somewhat pressured time. A credit to the hotels front of house!
  
  Our wedding planner kath was unreal! She made us feel like old friends and the whole day was beyond what we had hoped for and imagined. Kath's experience and knowledge is solid gold! From the first meeting to the last goodbye we felt we had made a friend for life. Nothing was ever too much and she was always there for advice, information or just a chat. Whatever she could do was done! A true star and a credit to the hotel, to herself and the whole wedding team!
  
  Another big thank you to both lee and peter (Ross) for ensuring both the day and night ran perfectly. True gentlemen from start to finish.
  The marquee is an absolutely amazing place and all our guests where bowled over by its beauty. It was the perfect choice of venue for our wedding and we loved every part of it. The whole day from start to finish was perfect and we literally couldn't think of anything we'd have done differently. Thank you to The bar supervisor Kim, Rebecca on the marquee bar and the rest of the bar team for your professional service throughout the day. Always smiling and made our guests feel welcome.
  Mr & Mrs Smith

  After 2 years of planning and counting down we finally got married at the hotel and it was perfect from start to finish. My wife stayed over the night before in preparation with her bridesmaids and couldn't have been looked after more! Sara on reception made sure she had everything she needed and was the perfect hostess. Not only did she look after my soon to be wife but she was also a level head and a calming force in a somewhat pressured time. A credit to the hotels front of house!
  
  Our wedding planner kath was unreal! She made us feel like old friends and the whole day was beyond what we had hoped for and imagined. Kath's experience and knowledge is solid gold! From the first meeting to the last goodbye we felt we had made a friend for life. Nothing was ever too much and she was always there for advice, information or just a chat. Whatever she could do was done! A true star and a credit to the hotel, to herself and the whole wedding team!
  
  Another big thank you to both lee and peter (Ross) for ensuring both the day and night ran perfectly. True gentlemen from start to finish.
  The marquee is an absolutely amazing place and all our guests where bowled over by its beauty. It was the perfect choice of venue for our wedding and we loved every part of it. The whole day from start to finish was perfect and we literally couldn't think of anything we'd have done differently. Thank you to The bar supervisor Kim, Rebecca on the marquee bar and the rest of the bar team for your professional service throughout the day. Always smiling and made our guests feel welcome.
  Mr & Mrs Smith

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