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Mercure Thame Lambert Hotel Reviews

Mercure Thame Lambert Hotel

Mercure Thame Lambert Hotel

Chinnor, Oxfordshire
4.9 out of 5 rating, 28 reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
28 reviews
99% recommend it
  • Quality of the service
    5 out of 5 rating
  • Response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

Hitched Wedding Awards 2023 Winner
Hitched Wedding Awards 2022 Winner
  • H
    Helen F. Sent on 25/09/2024
    4.4 out of 5 rating
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    Steve and Helen Wedding 24th August 2024

    We wanted an intimate wedding and the venue is lovely - its always clean, welcoming and has lovely areas, the separate bar area, the eating area and the outside space. Due to weather our wedding was indoors but it was laid out beautifully and I loved every moment, please visit this venue - we have had amazing feedback from our guests - food amazing, staff amazing. Lots of packages to choose from and the packages can be flexible. We used some of the hotels recommendations for some of the accessories, and DJ and Photobooth who were all professional and added a few extras to our wedding. Wonderful experience.

    Mercure Thame Lambert Hotel's reply:

    Thank you so much for your wonderful review! We are thrilled to hear that our venue was the perfect setting for your intimate wedding. It's fantastic to know that everything from the cleanliness to the layout met your expectations, despite the weather.

    We're delighted to hear that your guests enjoyed the food and that our staff were able to contribute to your special day. It's great that you found our packages flexible and were able to utilize our recommended vendors to enhance your celebration.

    Thank you for recommending our venue to others, and we wish you all the best in your journey together! If you ever need assistance in the future, don't hesitate to reach out. Congratulations once again!
  • Helen
    Helen S. Sent on 17/09/2024
    4.6 out of 5 rating
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    So impressed

    We booked the head over heels package and Admiral was really helpful in discussing upgrades and changes, flexible to those with dietary needs.
    We were really grateful to have access to the room the night before to set up.
    All the staff were Really warm, lovely and supportive on the day. Food was lovely and we had a great day!!
    Thank you Admiral & team!

    Mercure Thame Lambert Hotel's reply:

    Thank you so much for your kind words and for choosing the Head Over Heels package for your special day! We're delighted to hear that Admiral was able to assist you with upgrades and accommodate dietary needs. It’s wonderful that you found our team warm and supportive throughout the day.

    We're also glad you had access to the room the night before to set up—having that extra time can make a big difference! Thank you for highlighting the lovely food; we strive to make every meal memorable.

    We appreciate you taking the time to share your experience and will ensure that Admiral and the team are recognized
  • A
    Amanda H. Sent on 09/09/2024
    5 out of 5 rating
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    Fantastic Wedding

    Communication with the hotel was brilliant from start to finish. The organisation on the day was perfect and the staff became like friends over the time we were planning. We couldn’t have asked for better! The rooms were lovely and all the people who stayed were very pleased.

    Mercure Thame Lambert Hotel's reply:

    Dear Amanda,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us! We are absolutely thrilled to hear that you found our communication brilliant and that the organization on the day met your expectations.

    It's heartwarming to know that our staff felt like friends during the planning process—creating meaningful connections is something we strive for with all of our guests. We’re also pleased to hear that everyone enjoyed their stay and found the rooms lovely.

    Your kind words motivate us to keep providing the best service possible. We hope to welcome you back soon, whether it's for another event or just a relaxing stay!

    Warm regards,
    Megan Munro-Atkins
    General Manager
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  • A
    Atkins Sent on 18/11/2022
    5 out of 5 rating
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    Amazing Day!

    Had my wedding at Mercure Thame in July and it was the perfect day.
    Me and my wife had a church ceremony in Chinnor, All of our guest were greeted with a beautiful drink reception in the gardens. The staff were fantastic and the food was amazing!
    Cannot fault anything!
  • Romanticyellowflowers23658
    Emma Sent on 09/11/2022
    5 out of 5 rating
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    Such a beautiful wedding venue

    Thank you to everyone at the hotel that made our wedding day so special! Everyone was so helpful and friendly. All our guests kept completing the staff and hotel! The food was amazing! Our wedding co-ordinator was so helpful and made the day extra special. Would definitely recommend.
  • Kat
    Kat M. Sent on 25/09/2022
    5 out of 5 rating
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    Lovely wedding venue

    Our wedding co-ordinator (Megan) is a credit to the hotel as she works so hard to make sure everything is perfect for your special day. They were really accommodating to anything we requested and nothing was to much trouble.
    The hotel is lovely and well kept. The layout is great for events as the bar, dance floor, toilets and outside space are all together.
    The whole day had a relaxed atmosphere and all the staff were so friendly. We had 94 to the day and an extra 60 or so to the evening which were perfect numbers. We paid the DJ extra to stay until 1am and because our guests had booked all 59 rooms we didn’t have to worry about keeping the noise down after 12. Also very handy having a 24 hour bar so we all continued the party once the DJ stopped. You can connect your phone to the sound system too to continue background music.
    We used Deans Events to decorate and supply chair covers and sashes etc who were absolutely lovely and efficient! They also went above and beyond with the bonus of offering competitive prices. We also used the recommended DJ included in the package who suggested we send over a list of songs which worked perfectly. The dance floor was full all night.
    Megan was really flexible with the package and adapted it to our needs. We were really happy with the final costs and got a lot for our money. The food at dinner and evening buffet were delicious and reception drinks were plentiful.
    I can’t recommend this venue highly enough!!
  • R
    Ravi P. Sent on 23/09/2022
    5 out of 5 rating
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    The perfect venu

    We looked at a lot of venues in Oxfordshire, and this was by far the best venue. On the day everything went perfectly, the food was outstanding and the service was great with Megan and the team catering to all our requirements whether big or small.

    The outdoor area was perfect for a drinks reception and our outdoor wedding ceremony. Furthermore, some of our guests stayed in the rooms which were great and extremely clean.

    If you are looking in the Oxfordshire area then this is by far the best venue.
  • Rosemary
    Rosemary B. Sent on 25/08/2022
    4.8 out of 5 rating
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    Great atmosphere for a small wedding

    We chose the venue for its location in the Chilterns and also for the layout of the hotel with indoor and outdoor spaces. Due to personal circumstances we were delayed in the planning of the wedding. Megan was very helpful and was able to accommodate last minute changes.
    On the day the function room was decorated beautifully. The guests enjoyed relaxing in the courtyard and we were able to set up some outdoor games for the children. The food service was excellent. I would also recommend as a good venue for guests to stay over, they serve a good quality breakfast.
    Overall, a great atmosphere and suited us for a small wedding.
  • P
    Pebbles P. Sent on 25/08/2022
    5 out of 5 rating
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    Our weddimg

    Mercure lambert arms hotel was a fantastic venue which we fell in love with from the first moment we viewed it, Megan and all staff were so helpful and couldn’t do more for us, I would 100% recommend this hotel for future weddings/events to anyone.
  • E
    Emma P. Sent on 20/08/2022
    5 out of 5 rating
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    The Perfect Day

    We had the most amazing wedding at the Thame Lambert Hotel and it was all down to the staff who helped with our special day. From the moment we booked the big day to the actual ceremony, we received a friendly, professional service from everyone at the venue, in particular Megan and Admiral.

    On the actual day, despite the temperature being 33 degrees, the staff were so helpful and accommodating. They tried their best to cater for everyone's needs and wants and made sure that our wedding went smoothly. The food was excellent and many people commented on the service.

    Many of our guests stayed at the hotel and the rooms were very spacious and clean. Although a couple of rooms had faulty air con, guests were moved without too much trouble or stress. The bridal suite was amazing, it was like an apartment with the most incredible shower!

    We stumbled across the Thame Lambert by accident but we are so pleased that we did as it was the most perfect venue. We would thoroughly recommend it to anyone looking for an intimate venue with wonderful staff.
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